The Top 10 Best Heat Pump Hot Water Systems According to Australian Reviewers
Last Updated: 19th Nov 2025
Below you can find a table that lists the 10 best heat pump hot water systems in Australia, according to reviews from real homeowners who have installed these systems.
#1 Reclaim Energy
Pricing starting from $4,200
Rating – ⭐ 4.7 based on 36 reviews
Pros
✅ Australian/Japanese made
✅ High Coefficient of Performance (COP)
✅ Quiet
✅ Uses CO₂ refrigerant (low GWP)
✅ Compatible with solar systems
✅ Eligible for government incentives
Cons
❌ Pricing at the higher end of the spectrum
#2 iStore
Pricing starting from $2,790
Rating – ⭐ 4.6 based on 37 reviews
Pros
✅ Good quality and performance
✅ Competitively priced
✅ Dual sacrificial anodes
✅ Eligible for STCs
✅ Solar-friendly
Cons
❌ Some mention a low hum during operation
#3 Aquatech Solar Technologies
Pricing starting from $2,295
Rating – ⭐ 4.8 based on 25 reviews
Pros
✅ Affordable but good quality
✅ Comparatively quiet
✅ Solar-friendly
✅ Eligible for incentives
Cons
❌ Labour warranty only two years
#4 Emerald Energy
Pricing starting from $2,200
Rating – ⭐ 4.6 based on 17 reviews
Pros
✅ Competitively priced
✅ Split or all-in-one options
✅ Eligible for incentives
✅ Solar-compatible
Cons
❌ Only 2-year labour warranty
❌ Terrible app
#5 Haier
Pricing starting from $3,500
Rating – ⭐ 4.4 based on 14 reviews
Pros
✅ Split and all-in-one options
✅ Solar PV mode
✅ 5-year parts & labour warranty (+2 years on tank)
✅ Eligible for incentives
Cons
❌ Pricey (but not the most expensive)
#6 Sanden
Pricing starting from $4,500
Rating – ⭐ 4.9 based on 8 reviews
Pros
✅ Well-established company
✅ Japanese-made heat-pump units
✅ Australian-made stainless tanks
Cons
❌ Expensive
❌ No backup element
❌ Poor review scores around the web
#7 Hydrotherm
Pricing starting from $3,499
Rating – ⭐ 5.0 based on 5 reviews
Pros
✅ Budget-friendly
✅ 6-year parts & labour warranty
✅ Eligible for STCs
✅ Works with solar systems
Cons
❌ No app or Wi-Fi support
#8 Stiebel Eltron
Pricing starting from $3,000
Rating – ⭐ 5.0 based on 3 reviews
Pros
✅ Manufactured in Europe
✅ Solar compatible
Cons
❌ Expensive
❌ Reliability complaints
❌ Non-adjustable timers
#9 Rheem
Pricing starting from $3,629
Rating – ⭐ 3.8 based on 5 reviews
Pros
✅ Made in Australia
✅ Long-established company
✅ Generally good reviews
Cons
❌ Comparatively expensive
❌ No solar power specific integration features noted
❌ No app
#10 Thermann
Pricing starting from $5,223
Rating – ⭐ 5.0 based on 1 review
Pros
✅ Well-established Australian company.
✅ Manufactured in Australia/Japan.
Cons
❌ One of the more expensive systems.
❌ Mixed customer reviews – complaints concerning reliability.
These 10 brands have been ranked based on the highest number of positive reviews received over the past six months. Learn more about how we determine our rankings.
You can explore more options in our heat pump review section. Read everything you need to know to buy a hot water heat pump. When you’re ready, you can request three free quotes for heat pump installation by installers we have thoroughly vetted.



















