All Natural Energy

All Natural Energy Reviews

About

All Natural Energy is a privately owned and operated family business specializing in the design, supply and installation of solar power systems. The company is based in Richmond NSW. They say that they have been operating in the solar industry for 11 years and have had extensive training and experience in a wide range of solar applications. They also say that they are CEC accredited and licenced to design, supply and install grid connect solar power systems and stand alone power systems for people living in remote areas. Another area that the company says it has expertise in is the supply of smaller packages for motor homes, caravans, camping set ups and 4wds. Furthermore, All Natural Energy says that it can assist customers with rebate approvals, electrical metering; and on going phone or on site support when needed. The company says that it sells quality products from Suntech, SMA, Xantrex, Plasmatronics, Exide and various other industry leading companies. They say that these companies all have offices in Australia, giving better access to warranties if needed.

Customer testimonials for All Natural Energy are available, and include the following:

“ It has been a pleasure dealing with All Natural Energy. Amie was always happy to answer any questions we had during the process leading up to the installation of our system. The knowledge and assistance provided by All Natural Energy has made the whole process easy, and we are extremely happy with the installation.”

“ Since we had our solar panels fitted, we have noticed an immediate saving on our electricity bill. Not only that, but our comfort has improved, as we find that we will run the air conditioner when we need it, or keep the fan on our fire running longer. It is not only about saving the planet, but it is being able to live more comfortably. We have never regretted installing our system. The quality of work and reliability of All Natural Energy staff made this a worthwhile experience.”

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

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All Natural Energy Reviews (8)

Show Most Recent reviews from All time

Average Scores

4.4/5

Value for money

4.6/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 3
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Honest and professional

I contacted 4 companies advertising for repairs to solar systems, the only response I had was from "all natural energy" I could not be happier with the price and the service, all done in a very diligent, courteous and professional manner. I would be definitely contact them again in the future.
Inverter rating: 4/5
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Great Customer Service and Installation

All four companies (all on SolarQuotes list) I contacted were great. It was difficult to choose the final one but in the end, I went with All Natural Energy and I am very glad I did. Their Customer Service is excellent and I felt I was in experienced hands all through the process. The day of the installation was effortless. Really nice guys who worked hard all day and nothing was too much trouble and there was no rush at the end, so the day was seamless - polite, punctual and very tidy.

One of the best renovation experiences I've had. Now just need to wait on AGL to install their meter so I can be up and running!
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Dealing With Aime made my life and decission making on who to go with easy. From the deposit to the product been installed Aime was all over it. She kept me updated with what was going on and although my decission was last minute she was able to book and do the install the following day. I have no issue dealing with all natural energy in the future.

Couldnt faulter the service.
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Original Review on 19-03-2018:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked Doug: "Are you happy with the performance of your system so far?"

Probably about what I expected. I have reduced daily cost from about $10 to less than $5. I am having problems with the Enphase app communicating with my router. I seems the metal meter box is blocking a signal. I use the excellent app from Power Shop which shows graphical details of hourly and daily FIT and grid usage.
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Was for inverter replacement on existing system
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I had bad experience with the previous solar provider company its closed down and system is out of order still under warranty ( I lost trust of any of them) But after I heared about All natural energy company and the way they deal with me the trust returned back as i found very honest,friendly and high technical experience ,my system is working back and very big thank to Amie and Nathan.
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It is a small family company, which was a good experience.
They arrived on time and installed the system without any problems.
I would highly recommend them.
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easy going and honest people to deal with and able to do many non standard jobs without much or any extra costs, realy do recomend this insaller, but not to much as they might become to buisy to come back again for my next job :-)
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