Betta Energy Pty Ltd

Betta Energy Pty Ltd Reviews

3.8

Based on 3 ratings

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About

Betta Energy is a locally owned and operated solar energy company based in Rockhampton, Queensland. The company sells and installs solar h/w and grid connect systems. Included in the products they use are Bosch, Sharp, Kyocera, Fronius and Astronergy brands.

Customer testimonials for Betta Energy Pty Ltd are available, and include the following:

“ The installers should make a house inspection prior to the installation date. This way, any questions can be answered, also if any structural arise, they can be dealt with, without an on the spot decision.”

Two customers reviewed Betta Energy and rated the company highly for value for money, system quality and installation; and very highly for customer service.

Inverter and battery brands

Inverter brands previously installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of SolarQuotes Home Electrification Pty Ltd, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Betta Energy Pty Ltd Reviews (3)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.0/5

Value for money

4.3/5

Quality of System

3.3/5

Installation

3.7/5

Customer Service

  • 5 star 0
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0

Batteries and Panels working well, customer service poor

We booked our installation in September. The panels and batteries were eventually installed on the second of March. It's now the 19th of April, and the old panels (which they contracted to collect) are still sitting in our front yard.

There were numerous changes of dates and times, usually last minute (as in, notified the evening before), and almost always when we'd rearranged our days to accommodate them.

The panels and batteries are working well, but export has not been enabled: It seems they have submitted the wrong paperwork.

Summary: Good system, but they couldn't organise their way out a wet paper bag.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Original Review on 09-05-2011:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 5/5

16 months later we asked Terry: "Are you happy with the performance of your system so far?"

Above
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The installers should make a house inspection prior to the insulation date, this way any questions can be answered, also if any structural problems arise, they can be dealt with, without an on the spot decision.
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