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Green Star Alliance Reviews

Based on 2 reviews

  • 5 star 0
  • 4 star 0
  • 3 star 1
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    3.50
  • System Quality
    3.50
  • Customer Service
    1.50
  • Installation
    3.50

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About Green Star Alliance, Solar Installers

Green Star Alliance is a Solar Power Installation company based in Melbourne and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

Green Star Alliance Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
At point of sale I was promised the system would be installed before the end of the financial year, June 30. I later found out that the company had signed up over 600 other systems in that period and had no chance of fitting my system within that time frame. It was not until I rang Green Solar Alliance that any contact was made to advise me the system would be late. I had to make 3 further follow up calls, whinging, over the next three weeks to finally have an installer ring me with a fitment date. I would have been happy at the sign up at the time if I was advised the system would not be fitted for 2 months but for the salesman to lie and tell me it would be fitted in the next 3 weeks is disgusting. Honesty is always the best policy. Show additional information
I am still waiting on the inspection and hookup to the grid. I understand that it's a very busy time at the end of june, but I feel like I am in the dark as to where the process is up to ?

I don't even know if all my documents are with the network supplier or retailer.
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