Griffin Renewable Energy

Griffin Renewable Energy Reviews

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Griffin Renewable Energy is a Solar Power Installation company based in and serves SA. Here are their reviews as submitted by visitors to SolarQuotes
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Griffin Renewable Energy Reviews (4)

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Average Scores

4.8/5

Value for money

4.8/5

Quality of System

4.3/5

Installation

4.0/5

Customer Service

  • 5 star 3
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0

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Highly Recommend

I have no hesitation in recommending Griffin Renewable Energy for your solar needs . Nigel is a great communicator and explains the process completely. He is easy to work with and totally reliable and knowlagable about all aspects of the industry. Installation was a breeze and very professional Punctual and very tidy . Thank you iIlook forward to working with him again HIGHLY RECOMMENDED
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The best installation experience i have ever had.

Nigel was fantastic through the quoting and planning and excelled even further for the install. Very complete and concise plans and extremely knowledgeable about solar installs. Installation was over very quickly and the system is performing even better than i expected given the east and west components. High quality components and a very professional install. Nigel is very approachable, polite and a pleasure to work with. I hope that i can do business with him again in the future.
Panel rating: 5/5
Inverter rating: 5/5
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Very punctual
Very knowledgeable

Instal went smoothly

Sat down with me explained in depth how it worked when to use my energy and when to use my solar and gave great energy saving tips

Extremely nice offsider
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Getting the quotation was the only quick process. It took 2 weeks from being given the go ahead to get any response from the company. I should have been more circumspect then. After the installation I waited and waited for SA Power Networks to install the import/export meter - months. Repeated phone calls and emails to Griffin went unanswered over several months - promises to turn up on site were repeatedly broken. In the end I had to organise SA Power networks myself for the meter installation with numerous phone calls back and forth - Griffin had not organised it or failed to communicate with me. After 8 months, yes 8 months, I finally got the import/export meter installed (SA power Networks were great by the way). Subsequently an audit of by the Clean Energy regulator noted multiple faults with the installation which Griffin had to rectify. He sent someone to rectify some faults only a few hours before SA Power Networks turned up - quite a surprise to have boots clattering on the roof before 7.30am unannounced! I am still waiting for him to turn up and go through the final audit. He promised compensation for the stuffups, but I am still waiting. Probably the worst customer experience I have had in terms of follow up and communication.
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