MonSec Pty Ltd

MonSec Pty Ltd Reviews

About

Based in Queensland's Hervey Bay, MonSec Pty Ltd provides surrounding areas with solar power installations. All products supplied by the company are of the highest standard and can withstand the coastal Queensland climate. The company believes that it is worth paying for quality.

Solar panel installers with MonSec Pty Ltd are also registered electricians, so people can rest assured that their homes are in safe hands.

The experts at the company claim to offer an honest and hassle-free consultation, meaning that homeowners can accurately assess how much the project will cost and what they are likely to gain from it.

Panels, inverter and battery brands

Panel brands previously installed

Inverter brands previously installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

MonSec Pty Ltd Reviews (7)

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Average Scores

4.6/5

Value for money

4.4/5

Quality of System

4.4/5

Installation

4.6/5

Customer Service

  • 5 star 3
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

View Timeline

Original Review on 20-05-2011:

Original ratings

Panel rating: 4/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

16 months later we asked Ron: "Are you happy with the performance of your system so far?"

Close-but not quite.
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Install was booked for 31/5/11 - no phone call from them to say that the system wouldn't be installed on that date - I rang them to be told sorry the system has not arrived. I had to chase them a few times to find out what was happening and when it would be installed. They never rang me to say sorry the system has not arrived etc. I had to ring them every week to get an update as to what was happening. System finally installed on the 21/6/11. Inverter has since had a fault twice that has required it to be rebooted. First time this happened I called and they came out promptly. It has done this again a few days later - I rebooted it myself, and rang them. As yet they have not come to take another look. They have no idea what the fault that the inverter comes up with means.
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The installer I chose was a local established electrical contractor, Monsec Pty Ltd. The team were very helpful and I was very happy with the service they offered. It wasn't the cheapest but I wanted them as I may be able to contact them if there were any problems later on. My system was installed earlier than expected and it was fully installed in one day total. Also thanks to Finn Peacock for his help in recommending them.
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A very efficient and knowledgeable family owned company. They were only to happy to listen to our ideas.
All there work was carried out to the exact standards of the Clean Energy Council
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Thanks for your website Fin, you are doing the solar industry a great service. We enjoyed dealing with MonSec; their service and their quote was the best we had received. From the first contact to the commissioning of the system, they provided great personal service. We are recommending them to anyone who will listen!
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Thanks to your website we found a local installer and we are happy with the professional service and what we got - waiting for our next Electro bill which should be non or very little hopefully.
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