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Nexen Energy Solutions Reviews

Based on 4 reviews

  • 5 star 0
  • 4 star 2
  • 3 star 1
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    2.75
  • System Quality
    4.00
  • Customer Service
    3.33
  • Installation
    4.50

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About Nexen Energy Solutions, Solar Installers

Nexen Energy Solutions is a Solar Power Installation company based in Castle Hill and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Nexen Energy Solutions Solar Reviews

Frustrating initially as we were told before Christmas installation will begin early December 17.Kept being put back week after week, right through to 19th Jan 18.We paid a larger than required deposit on a reasonable deal and add on to existing solar system.Company and contacts were hard to contact and "promises" were not honoured, partly due to time of year and available workers at the time.Fair Trading was notified as we were told of scams and rorts from locals. Nexen were told by myself that I had to let Fair Trading know as our above required deposit was at risk due to putting off of dates promised and calls coming. Eventually,Friday12th Jan 18 we welcomely received equipment with date 19th Jan 18 installation.The best news ever was the installation team turning up, professionally and polite and installed the job better than any other could do. They worked without protest of the heat on the day and were a great example of tradesmen for the required job. Nexen, look after these great workers as they were a delight to have them do your work. This company can do well and better keeping good tradesmen as this team and concentrating on better communication before and after work is done. I know it was a bad time of year but original dates of installation should be truer than they were. Work as a team Nexen Energy Solutions and you will all profit as a business. Thanks again for putting up with us as we were concerned but you have fulfilled your commitments and hope and wish backup will be easy if we require assistance.Thanks team. Show additional information
From Sign up to install , had a smooth process, installation did take about 3 weeks
but everything was in order .System is producing about 25 kWh on a average
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They are supposed to organise connection to the grid but all they have done is taken the money and run. Can't even get them on the phone. Show additional information
Should have used someone local, hope I never need any warranty. The only good experience was they used a local level 2 leco . for the metering. Show additional information