Nickel Energy pre August 2016

Nickel Energy pre August 2016 Reviews

About

Nickel Energy trading under ABN 15 965 056 724, The Trustee for MEW Family Trust, Punga Pty Ltd ACN 160 239 118 went into Liquidation on 08 August 2016.

Panels, inverter and battery brands

Inverter brands previously installed

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Nickel Energy pre August 2016 Reviews (16)

Show Most Recent reviews from All timeacross Australia

Average Scores

3.9/5

Value for money

4.3/5

Quality of System

4.5/5

Installation

4.0/5

Customer Service

  • 5 star 1
  • 4 star 12
  • 3 star 3
  • 2 star 0
  • 1 star 0

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Installed a 2.5kW system. Excellent service from Nickel, clearly explained what we would be getting and how it would change our electricity bills.
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Original Review on 01-04-2012:

Service was excellent very happy with the results. Other neighbours have also signed with Nickel Energy Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

26 months later we asked Henry: "Are you happy with the performance of your system so far?"

Yes
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Recommendation from others around here who have done business with this company
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Nickel Energy installed a 2.5 kW system at a very competitive price using German inverter and panels.

After several months operation the system had a fault develop which was due to an error in installation, but service reps attended within an hour and had repaired the problem in 2 hours. The system is actually performing slightly better than what we were told to expect given our average daylight hours, so we are happy that we went for a slightly higher capacity system than what most of the sales people recommended.
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Installation was delayed due to popularity of the company.
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I like the sales person from Mark Group Mike Dudley. He made a good impression. But this company does not provide the cells I wanted. They were not able provide the best possible quality product I wanted.
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SolarQuotes suggested solar power suppliers where not local from where I live.
We have few good solar power companies in this area, and to save in transport and motor vehicle movement I prefer to shop locally.
So SolarQuotes should locate local suppliers in order to suggest them to its clients.
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Spent less than $3000.00
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There were some cheap deals out there but quality was my pick.
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We chose Nickel Energy because they have been installing solar for a long time, they are a local business employing local people and are committed to offering quality products. We know they will be there in the future if there are any problems or queries. The sales rep was excellent and convinced us to buy a smaller system than we had originally thought of buying as it suited our energy usage better. The installers were all polite and efficient and happy to explain what they were doing and what to expect at all stages. We have no hesitation in recommending them.
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The feedback was prompt & professional. Even though we did eventually go with a local company it was great to have the other businesses to compare quotes with.
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While I was impressed with the installation of the system, the experience after installation was very disappointing and frustrating. Nowhere in all the advertising from Nickel (or any other local solar company for that matter) was there a statement or even suggestion that there might be an extended wait for grid connection. We ended up waiting well over three months. While the bank was quite happy to demand loan and interest repayments, the electricity company (Country Energy) have to date (6th July 2010) paid us nothing for our investment. Having spent around $20,000 this has had a detrimental effect on our wellbeing.
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