Phoenix Electrical Solar Services

Phoenix Electrical Solar Services Reviews

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Phoenix Electrical Solar Services is a Solar Power Installation company based in Portland and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Phoenix Electrical Solar Services Reviews (11)

Show Most Recent reviews from All time

Average Scores

4.4/5

Value for money

4.6/5

Quality of System

4.7/5

Installation

4.8/5

Customer Service

  • 5 star 4
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Original Review on 12-09-2017:

Dave Seymour sent me one of the most complete quotes I have ever received (private or business)
He answered all the relevant questions recommended by Finn in his quote before I had the chance to ask. The system was more expensive than normal because it is ground mounted. All his prices for quality equipment were at the lower end of the range given by Finn.
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Peter: "Are you happy with the performance of your system so far?"

Yes, apart from the hiccup with the original inverter.
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Phoenix Electrical Solar Services (Portland NSW Australia)
Very professional, No fuss, Quoted within 24 hours and came to site to do the quote, Installed the system and commissioned within 36hrs and a week earlier than planned. Supplied all paperwork manuals, appropriate certificates in one folder and easy laid out.
System was commissioned 14/2/2018 and the average daily capture is around 25kWh per day, lowest being 8.6 and the highest being 43kWh.

I would highly recommend Phoenix Electrical Solar Services (Portland NSW Australia) for installations of solar systems. Not quite sure of his coverage as in area but we are located in Wallerawang NSW(14km west Lithgow)
System as follows:

Panels: 24 x Trinasolar Panels 270watt Panels (6.48kw system)TSM-275P05
Inverter SMA SB5.0-1AV-40
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Original Review on 17-06-2017:

great job very nice people Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Michael: "Are you happy with the performance of your system so far?"

More than
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Service was prompt and courteous. Dave Seymour assessed the building etc and handed me the pre prepared quote with options. He engages an electrician well known to me for the connection. He is familiar with the property and highly regarded by me. This and his comments of Dave was an influencing factor in accepting. It was disappointing not to have other quotes through your site for comparison.
Your supporting information was helpful. I will authorise publication of my comments when job is completed. Impressions at this point is 3-5 merit points and installation will determine final rating.

Update 22/6/17:

Value for money
4/5 Grants assist in this assessment

Quality of System
4.5/5 Early days but impressive with online feedback and systems support and function to date.

Installation
5/5 Technical ability very good, understanding of system and functionality excellent. Installation completed within forecast time with no
undue interference

Customer Service
5/5 Very prompt, professional, courteous and included me in planning and progress. No hesitation in recommending Dave

Thank you for your involvement and effective business/service you provide.

Reg

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Really cant say enough about Dave. All quality! His workmanship, materials and communication couldnt be faulted. Everything is straight and square and complete. which is rare this day and age.
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Original Review on 19-08-2015:

Dave at Phoenix was very quick to respond to emails with detailed information that covered all the bases. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 4/5
Installation: N/A
Customer Service: 5/5

8 months later we asked David: "Are you happy with the performance of your system so far?"

Yes! We put the panels on as soon as our house had a roof while being constructed. They were saving us money before we even moved in! Now that we're in its great to use our dishwasher, washing machine, printer and air conditioner knowing that they're being powered by the sun.
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Original Review on 03-01-2015:

Dave's advice and service were excellent. His installation was fast and professional and he delivered what he promised when he promised. The whole solar purchase and installation experience was really easy and very fast. I also referred him to 2 friends who wanted solar and he has completed one more 5kw installation with the second to happen soon. Highly recommended. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Neil: "Are you happy with the performance of your system so far?"

Yes it has, no problems whatsoever. Cannot fault the product or installation.
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The installation went really well, as everything is outside their was no disruption to the family, i have only had my solar power for a few months, I still look forward to seeing how much power we are making.
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A very good experience all round. David was fully committed to communicating how best we might be served in supplementing our existing system, and his advice and service was first-rate. We would recommend him and the company whole-heartedly.
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