Shorecan Electrical

Shorecan Electrical Reviews

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Shorecan Electrical is a Solar Power Installation company based in Kaban and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes
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Shorecan Electrical Reviews (4)

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Average Scores

3.3/5

Value for money

4.5/5

Quality of System

3.7/5

Installation

3.8/5

Customer Service

  • 5 star 0
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 1

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Important to utilise loxal suppliers where possible in a small town
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This was one of the worst experiences we have ever had with a contractor. They seem to be more interested in chasing after work from bigger businesses that they are not interested in looking after the smaller customers. As one example, in doing this install they accidentally destroyed everything connected to 1 of the 2 phases in our house and left us without fans and lights in our house for over a month. This is just a tip of the iceberg of issues and errors which went on for the best part of a year from when they were engaged until the system was finally accepted as compliant by Ergon.

They supply good quality gear, but they pass on the full price for this. They were expensive for install but still did everything as cheaply as possible to maximise their profit, which ultimately resulted in a non-compliant system that Ergon would not connect.

We had so many issues that it was ridiculous, very poor attention to detail and a lot of errors in wiring...even to the last day where you would think they would have learnt they completely stuffed up the wiring of the power meters and had to come back and fix it.

I would seriously think twice about using these guys.
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Original Review on 27-03-2018:

Had good response from people you recommended, but decided on this installer due to being local, had excellent equipment in set up vehicles all very tidy and neat, called within 24 hours of enquiry, very professional in the explanation of his recommendation, and used all top brand gear, certainly knew what he was about. Original ratings

Panel rating: 4/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Des: "Are you happy with the performance of your system so far?"

Yes it has continued to perform excellently
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One of the suggested providers was really appalling and in the end did not supply a quote. Another was quite knowledgeable but but price was not good. The third was very impressive but was beaten by an equally impressive local supplier at a slightly better price.
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