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Solar Worx Northern Rivers Reviews

Based on 3 reviews

  • 5 star 2
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.33
  • System Quality
    4.33
  • Customer Service
    3.67
  • Installation
    4.67

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About Solar Worx Northern Rivers, Solar Installers

Solar Worx Northern Rivers is a Solar Power Installation company based in Yamba and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Solar Worx Northern Rivers Solar Reviews

We are so grateful to Jaye for being the generous, thoughtful professional that she is. We were having to communicate from Sydney regarding the solar installation on our new home in Gulmarrad, and every step of the way Jaye kept us informed of how the work was progressing, even sending through photos, which was greatly appreciated. She answered every question we had, and offered (and delivered) continued ongoing, friendly support. All the work done by her team was prompt, professional and with attention to detail. All in all, the service was outstanding and we are more than happy to recommend Jaye and the rest of the excellent Solarworx team. Show additional information
The sales lady was very professional and informative. After a lot of research we decided to go local and we have heard from friends that this company is the best. The after sales service from the staff has been excellent. Show additional information
Installer subcontracted the electrical to another electrician. Solarworx did the PV install, missed bolts in frame and when we had a number of electrical devices fail immediately after the commissioning, didn't want to hear from us. Then when the first inverter failed, we had to sort IT out after months of waiting and no action. Unreturned phone calls etc. They did however, organise the re-install of the replacement inverter when it arrived. When the second inverter failed Solarworx have been equally as poor in following up and communicating. The warranty periods have all been adhered to. We are not ones to complain but there has been little else we can do to. What should have been easy, has been problematic.

Supplier Reply

Yes we did install a PV system for Mr Simpson. The Omniksol Inverter did fail and we assisted Mr Simpson to have them replaced under Omniksol warranty. On the Second failed inverter we assisted Mr Simpson again to have his inverter repaired under warranty only to finds Omniksol was no longer operating in Australia. So We covered the warranty for him and replaced his inverter with a New Model and paid for the local electrician to replace it. Mr Simpsons original inverter was install Jan 2014. His warranty is for 5 years.

We are sorry that Mr Simpson felt the need to write such a review.
Kind Regards

Jaye Bolte

Managing Director
Solarworx Northern Rivers and
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