The Solar Guys Reviews
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About
Please Note: It has been reported to SolarQuotes that The Solar Guys has gone out of business.
Note: The Solar Guys stopped operating in 2014 and went into liquidation the same year.
The Solar Guys was a solar power installation company based in Darra and served Queensland.
Inverter brands previously installed
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The Solar Guys Reviews (5)
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Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 0
- 4 star 2
- 3 star 0
- 2 star 2
- 1 star 1
02 August 2022
12 January 2017
The installers all wired it into the house incorrectly by hooking the feed into the wrong side of the safety switches (RCD's).
I had to get the switches replaced with ABB switches and then found the wiring issue. cost over $400 to get rectified.
06 April 2016
16 June 2015
05 July 2010
Really poor followup when system fails...
Sytem is a 10 kilowatt with Growatt inverter... The inverter has wifi connection to an app that is supposed to send an alarm if the system stops working.... It stopped two months ago just short of 2 years in operation and we got no alarm or any signal through the app. It's not bad enough the the product is faulty, but when I rang the solar quote guys (who used to be the Solar guys), I had to leave a message and they didn't call back. Phone again the next day they informed me that they would only come out if I paid them $250 to do a 'health check' on the system to determine if a warranty claim was an option. unbelievable.Really frustrated.
Inverter rating: 1/5