Harelec Services Reviews
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Harelec Services Reviews (35)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 17
- 4 star 14
- 3 star 4
- 2 star 0
- 1 star 0
View Timeline
30 September 2021
21 March 2021
Very happy with a 6.6kw Fronius Primo, Longi
Went with a 6.6kw Fronius Primo Smart inverter setup with longi panels.The quoting process surprised me with their knowledge and assistance to get the right package for me with a great price.
Always very polite/friendly. Informative and timely installation, was so professional and efficient. The team really know what they're doing.
I was connected to the grid faster than anticipated and immediate queries regarding the smart system I got installed were taken care of in a very timely manner.
The customer service and aftersales assistance is very comforting and reassuring, not to mention knowledgeable.
I doubt there is a question they can't answer. The knowledge level of immediate staff is impeccable. Jamie is extremely experienced and a pleasure to talk to. Great people, great family business that are local. So happy I used their services.
Many thanks, Steve.
Panel rating: 5/5
Inverter rating: 5/5
22 February 2021
Excellent
Excellent instillationExtremely polite
Harelec team of workers were tidy and punctual and organised grid connection
12 November 2020
Great tradies
Very happy with installation. Would highly recommend Cant fault them05 November 2020
Original Review on 05-03-2020:
Delivered and installed as promised.
The owner, office staff and installers were professional from start to finish. I'm a very appreciative customer.8 months later we asked Brian: "Are you happy with the performance of your system so far?"
Yes, I'm totally satisfied with the system that was installed.24 August 2020
Original Review on 23-12-2019:
Great service and explained things very clearly!
Explained things very clearly compared to other quotes,done everything they could to make it easy for me, excellent service, couldn't be happier!8 months later we asked Warrick: "Are you happy with the performance of your system so far?"
Yeah exactly what they told me!!26 June 2020
Happy with Solar
I am very impressed with Harelec. They were professional, punctual, tidy and efficient From the office staff, the owner and the electrician who installed the system.. I am delighted with my panels and wishe dinhad done it sooner. It is so affordable now and After 4 quotes Harelec was very competitive. They also have a good track record and I know that I can call them at any time if I have a problem.Panel rating: 5/5
Inverter rating: 5/5
16 March 2020
Brilliant!
Awesome company to deal with. We got around 7 quotes from different suppliers, Harelec were the most competitive and the most professional. We changed our minds a bit in the quotation process and this wasn't a hassle. The installation went off without a hitch with the crew working in the drizzling rain to get the job done. The panels look great and the install is neat and tidy. Thoroughly recommended.Panel rating: 5/5
Inverter rating: 4/5
15 March 2020
Original Review on 15-07-2019:
8 months later we asked Matt: "Are you happy with the performance of your system so far?"
drought and bushfires not withstanding,the system has performed to my expectations.12 March 2020
Fantastic Company
The whole team is absolutely wonderful, the support and information we received throughout the whole process has been amazing. The admin staff have been there to answer any questions or concerns I had about going off grid and I highly recommend Harelec to anyone considering installing solar. My family and I are absolutely stoked at how well the solar is working, best decision we made with our new build.16 January 2020
Good investment
Easy process to get organised.All the companies I dealt with through the process were excellent.
Have yet to have the panels installed as they all have so much work.
14 December 2019
Happy with the choice.
Overall happy with the choice. Sales staff very helpful with installers that know what their doing.Very neat and tidy.
02 December 2019
Great bunch of guys and good work
The salespeople were great and to the point of answering all our questions along with the guys that installed the system all good and very neat and tidy. Just waiting on the meter to be changed now which they had organized.17 October 2019
Fantastic company
Recently purchased a full off grid Solar system from Harelec with 12Kw of panels and 20kWh of battery storage. It was a pleasure working with them, they were honest and forthright when making recommendations; took time to understand my requirements and were very clear about what I could expect from the different options available to me. I spent quite a bit of time communicating back and forth as I worked through my options and they were always on hand to answer my questions with no sales pressure to commit to an order until I was ready. I found them to be extremely professional to work with and my system was installed on time and perfectly the first time. The Harelec team were passionately committed to the best end result for me as a customer and went above and beyond my expectations to ensure I got the best solution and service possible. I highly recommend Harelec to anyone interested in a solar installation.Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
08 September 2019
Easy process. Local company
Easy to deal with. Great service. Payment options. Local business. Great price for product.20 August 2019
Easy to deal with excellent.
Excellent on all 3 dot point's above. Yes they organized grid connection.26 July 2019
18 July 2019
25 June 2019
Great service, great install and LOCAL for ongoing support
Harelec were on time, on budget and efficient for the install. Neat and tidy and kept me informed through the entire process. Harelec provided good insight as to system location for optimum performance and in addition advice on what was needed to upgrade to 3 phase power.13 June 2019
08 December 2018
10 October 2018
16 February 2017
15 February 2017
22 July 2015
22 February 2015
I also got quotes from Wauchope solar and Solar Australia. Both these men were fantastic and their quotes comparable.
27 April 2013
03 December 2012
The guys that did the job reminded me of the Riverboys off "Home and Away". They didn't instill me with confidence.
01 October 2012
Original Review on 17-06-2010:
28 months later we asked Murray: "Are you happy with the performance of your system so far?"
Yes03 February 2012
14 January 2012
06 May 2011
22 April 2011
17 August 2010
05 July 2010
Solar power without the hassles and risks
We decided to upgrade our solar system from 2.2 kw to 6.6 and started asking for quotes. They ranged from $12700 to about $3900, with most of the quotes coming in through phone calls back to me from foreign lands!!!Having had the experience previously of buying from a non local company where they declared themselves bankrupt 9 months later completely nulifying the warranties - before the same people started up again under a different name - we asked a local company , Harelec, to give us their quote.
Theirs was very much among the lower priced quotes, with the added advantage they have been in business for over 40 years and in solar for over 10, so hardly a fly by night operator. Their reputation locally is unmatched and they are so easy to deal with.
So obviously we went with their quote and BOY are we happy we did!
The time from quote to installation was incredibly short and their installers arrived bang on time and were clearly experts but also very friendly and helpful.
From their office staff to their installers EVERY ONE was fantastic to deal with and I can HIGHLY recommend them to anyone wanting a really good solar system with the back up of a local company that wont vanish before the warranties do
Panel rating: 5/5
Inverter rating: 5/5