For real customers' experiences of Nu Energy, see the many reviews below.
Here's what the Nu Energy Website has to say:
Nu Energy is an Australian company, and has been providing renewable energy solutions for Australia’s commercial and residential sectors for more than 20 years. They have installed thousands of solar photovoltaic (PV) and solar hot water systems for companies and families.
Nu Energy has a nationwide branch network enabling them to provide service anywhere in Australia.
NU Energy employs over 180 people throughout Australia and only employs qualified electrical installers.
Customer testimonials for Nu Energy are available, and include the following: “I want to tell you that the two young blokes who did the job went about it in a very professional way; courteous and well mannered. I must say you have fine company representatives. Their explanation of the system, and what happens next was very informative”.
“Just a short note to say thank you to the Nu Energy team for installing our 1kW grid connect solar energy system so efficiently. Paper work was submitted per schedule and the reimbursement cheque arrived yesterday without any prompting”.
Generally the reviews are mostly positive but where they are criticised the common theme seems to be Customer Service and delays in installation. Perhaps these can be put down to struggling with rapid growth?
| Rating |
Comments |
Name |
State |
Postcode |
|
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NuEnergy Is the worst company I have ever dealt with. Be warned if you dea ... >>See Terence's full review of Nu Energy |
Terence |
NSW |
2285 |
|
|
>>See Phil's full review of Nu Energy |
Phil |
VIC |
3939 |
|
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Nuenergy themselves got rid of the person I was dealing with, then it became har ... >>See Geoff's full review of Nu Energy |
Geoff |
NSW |
2251 |
|
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>>See Anon's full review of Nu Energy |
Anon |
VIC |
3124 |
|
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>>See John's full review of Nu Energy |
John |
VIC |
3124 |
|
|
>>See Valentine's full review of Nu Energy |
Valentine |
VIC |
3555 |
|
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Hi Finn, the sales staff were great over the phone. I specially requested a site ... >>See Grant's full review of Nu Energy |
Grant |
VIC |
3076 |
|
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We got a 1kw system installed appx 2 years go ,salesperson recommended to choose ... >>See Kai's full review of Nu Energy |
Kai |
QLD |
4504 |
|
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Found out after getting a quote for an upgrade that the installation was shoddy, ... >>See Max's full review of Nu Energy |
Max |
QLD |
4455 |
|
|
>>See Malcolm's full review of Nu Energy |
Malcolm |
VIC |
3152 |
|
|
The installer ignored my instruction to locate panels toward the top of my roof ... >>See Darren's full review of Nu Energy |
Darren |
ACT |
2602 |
|
|
I had quotes ranging from 9,500 to 5000.
Nu Energy were the best organised re i ... >>See David's full review of Nu Energy |
David |
TAS |
7004 |
|
|
>>See Anon's full review of Nu Energy |
Anon |
SA |
5204 |
|
|
Connection still hasn't been done due to the installers incorrectly doing their ... >>See Regan's full review of Nu Energy |
Regan |
ACT |
2617 |
|
|
>>See Lindsay's full review of Nu Energy |
Lindsay |
SA |
5127 |
|
|
I only got one quote via your website. It's probably best for Melbourne properti ... >>See Tess's full review of Nu Energy |
Tess |
VIC |
3232 |
|
|
Just had the system installed about ten days ago so do not as yet know about the ... >>See Angelina's full review of Nu Energy |
Angelina |
VIC |
3029 |
|
|
This whole solar thing is still a very much unknown topic. My system a 2.08 kWh ... >>See Mike's full review of Nu Energy |
Mike |
SA |
5162 |
|
|
I visited a couple of local (Hobart) suppliers who were very upfront that they c ... >>See Spencer's full review of Nu Energy |
Spencer |
TAS |
7010 |
|
|
>>See Elton's full review of Nu Energy |
Elton |
WA |
6210 |
|
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>>See BILL's full review of Nu Energy |
BILL |
VIC |
3145 |
|
|
Thank you for your help with organising the quotes for me.
One of the busines ... >>See Belinda's full review of Nu Energy |
Belinda |
NSW |
2259 |
|
|
Too early to comment on production results. >>See Anon's full review of Nu Energy |
Anon |
NSW |
2586 |
|
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>>See John's full review of Nu Energy |
John |
VIC |
3355 |
|
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>>See Anon's full review of Nu Energy |
Anon |
VIC |
3844 |
|
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I have only had the system for less than a week and it is not yet connected to t ... >>See Paul's full review of Nu Energy |
Paul |
TAS |
7005 |
|
|
Keep your eyes and ears open for "deals" in the neighbourhood. ... >>See Ursula's full review of Nu Energy |
Ursula |
TAS |
7116 |
|
|
>>See Sheree's full review of Nu Energy |
Sheree |
QLD |
4503 |
|
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>>See Glen's full review of Nu Energy |
Glen |
SA |
5121 |
|
|
>>See Gil's full review of Nu Energy |
Gil |
VIC |
3939 |
|
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>>See Anon's full review of Nu Energy |
Anon |
NSW |
2530 |
|
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>>See Adrian's full review of Nu Energy |
Adrian |
VIC |
3012 |
|
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>>See Dumitru's full review of Nu Energy |
Dumitru |
VIC |
3150 |
|
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Very quick install, less than 7 days from purchase and this includes Inspection ... >>See Paul's full review of Nu Energy |
Paul |
VIC |
3134 |
|
|
All happened in a few days without any drama >>See Richard's full review of Nu Energy |
Richard |
VIC |
3167 |
|
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>>See Wayne's full review of Nu Energy |
Wayne |
VIC |
3435 |
|
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I could tell you more if it happens - there seem to be a lot of rip offs that ne ... >>See Anon's full review of Nu Energy |
Anon |
QLD |
4377 |
|
|
Nu-Energy have been highly professional & efficient. Service both face ... >>See June's full review of Nu Energy |
June |
SA |
5127 |
|
|
>>See Paul's full review of Nu Energy |
Paul |
VIC |
3044 |
|
|
I originally went through Inspire Solar, but after i signed the paperwork i was ... >>See Martin's full review of Nu Energy |
Martin |
VIC |
3030 |
|
|
I still haven't got the Meter Installed from my Energy Company, so we are not ge ... >>See Michel's full review of Nu Energy |
Michel |
NSW |
2200 |
|
|
>>See Kristine's full review of Nu Energy |
Kristine |
VIC |
3219 |
|
|
Deposit paid but not yet installed so hard to comment just yet. >>See Lukkina's full review of Nu Energy |
Lukkina |
SA |
5412 |
|
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>>See Ngoc's full review of Nu Energy |
Ngoc |
VIC |
3020 |
|
|
The unit was installed in a week. >>See Terry's full review of Nu Energy |
Terry |
SA |
5171 |
|
|
>>See Garry's full review of Nu Energy |
Garry |
NSW |
2835 |
|
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>>See Tanya's full review of Nu Energy |
Tanya |
VIC |
3222 |
|
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>>See Mark's full review of Nu Energy |
Mark |
VIC |
3222 |
|
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>>See Thomas's full review of Nu Energy |
Thomas |
NSW |
2785 |
|
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>>See Tim's full review of Nu Energy |
Tim |
NSW |
2422 |
|
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>>See John's full review of Nu Energy |
John |
VIC |
3825 |
|
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>>See Mark's full review of Nu Energy |
Mark |
SA |
5075 |
|
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>>See Anon's full review of Nu Energy |
Anon |
VIC |
3175 |
|
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Research showed that they are reputable and have been in the business for 20+ ye ... >>See Ian's full review of Nu Energy |
Ian |
ACT |
2611 |
|
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though company is in metropolitan Melbourne they use local electricians to insta ... >>See Edmund's full review of Nu Energy |
Edmund |
VIC |
3350 |
|
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This company is a little un organised and the accounts are very very slow, but I ... >>See Sean's full review of Nu Energy |
Sean |
NSW |
2749 |
|
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I appreciate the work you're doing and particularly enjoyed your 10 stage email ... >>See Tom's full review of Nu Energy |
Tom |
ACT |
2617 |
|
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The system isn't connect to the grid yet so I can't answer anything on quality o ... >>See Keith's full review of Nu Energy |
Keith |
SA |
5173 |
|
|
Nu Energy September solar sale.Cost $2109 plus travelling charge (500 km from Me ... >>See Frank's full review of Nu Energy |
Frank |
VIC |
3891 |
|
|
Nu Energy September solar sale.Cost $2109 plus travelling charge (500 km from Me ... >>See Frank's full review of Nu Energy |
Frank |
VIC |
3891 |
|
|
>>See Anon's full review of Nu Energy |
Anon |
NSW |
2226 |
|
|
>>See Kristie's full review of Nu Energy |
Kristie |
VIC |
3338 |
|
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>>See Scott's full review of Nu Energy |
Scott |
NSW |
2754 |
|
|
Recommend more people use them they have been great, couldn't be happier with ho ... >>See Grant's full review of Nu Energy |
Grant |
ACT |
2902 |
|
|
Not installed yet but the quote and phone conversations were good.
cheers >>See Deon's full review of Nu Energy |
Deon |
QLD |
4878 |
|
|
>>See Tim's full review of Nu Energy |
Tim |
NSW |
2580 |
|
|
>>See Rod's full review of Nu Energy |
Rod |
VIC |
3806 |
|
|
i think i have spoken to you since my original inquiry- however if i didn't none ... >>See Warren's full review of Nu Energy |
Warren |
NSW |
2478 |
|
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>>See Mary's full review of Nu Energy |
Mary |
QLD |
4380 |
|
|
I am locked in to a contract, but now they want extra $294. outside the contract ... >>See Anon's full review of Nu Energy |
Anon |
NSW |
2357 |
|
|
Nu Energy are not at all organised - the installer did the work on time BUT forg ... >>See Alwyn's full review of Nu Energy |
Alwyn |
QLD |
4503 |
|
N/A |
>>See Justin's full review of Nu Energy |
Justin |
QLD |
4556 |
|
|
>>See Stuart's full review of Nu Energy |
Stuart |
NSW |
2590 |
|
|
>>See Tapan's full review of Nu Energy |
Tapan |
NSW |
2154 |
|
N/A |
Hi Finn. I have signed up a couple of months ago and paid deposit. I can't rate ... >>See Charles's full review of Nu Energy |
Charles |
NSW |
2760 |
|
|
Paid a deposit and they have 90 days to complete. Its getting to 60 days and not ... >>See Douglas's full review of Nu Energy |
Douglas |
WA |
6170 |
|
|
GREAT TRADE PERSONS >>See FRANK's full review of Nu Energy |
FRANK |
NSW |
2431 |
|
|
To date, great people to talk to and easy to get prompt response to 'phone calls ... >>See John's full review of Nu Energy |
John |
NSW |
2540 |
|
|
Nuenergy were great in their upfront service and details. The contracters were ... >>See Tracey's full review of Nu Energy |
Tracey |
QLD |
4340 |
|
|
Five weeks have now passed since we paid a deposit. I would like to think that i ... >>See Max's full review of Nu Energy |
Max |
NSW |
2804 |
|
|
>>See BILL's full review of Nu Energy |
BILL |
WA |
6530 |
|
|
ive had to run around i bit to get it connected they only went as far as the met ... >>See Les's full review of Nu Energy |
Les |
NSW |
2165 |
|
|
>>See Stephen's full review of Nu Energy |
Stephen |
NSW |
2320 |
|
|
I got solar hot water from this company as well and feel that the price was very ... >>See Peter's full review of Nu Energy |
Peter |
NSW |
2118 |
|
|
>>See Brian's full review of Nu Energy |
Brian |
NSW |
2648 |
|
|
Salesman from two free quotes seemed very helpful. >>See Stephen's full review of Nu Energy |
Stephen |
VIC |
3953 |
|
|
>>See Robert's full review of Nu Energy |
Robert |
QLD |
4580 |
|
|
It only took 13 days since my order for the system to be fully up and running wi ... >>See Ranjan's full review of Nu Energy |
Ranjan |
NSW |
2768 |
|
|
NU ENERGY NEEDED PROMPTING TO OBTAIN A RECEIPT/FEEDBACK. STAFF I DEALT WITH WER ... >>See MAXWELL's full review of Nu Energy |
MAXWELL |
QLD |
4573 |
|
|
Waited almost 6 months for installation.
Was given 3 "confirmed" in ... >>See Anon's full review of Nu Energy |
Anon |
ACT |
2606 |
|
|
The system supplier initially told us we would be contacted by the installer wit ... >>See WScott's full review of Nu Energy |
WScott |
VIC |
3224 |
|
|
great value >>See Bernard's full review of Nu Energy |
Bernard |
NSW |
2087 |
|
|
The process proceeded logicallly and within the expected time frame. I was happy ... >>See Murray's full review of Nu Energy |
Murray |
VIC |
3925 |
|
|
poor communication disjointed management decisions. Head office too far removed. >>See Anon's full review of Nu Energy |
Anon |
QLD |
4659 |
|
|
the price we are paying is $14,000 less than for the same system that we had ins ... >>See Barry's full review of Nu Energy |
Barry |
NSW |
2380 |
|
|
We were concerned about the long delay between when the system was ordered and p ... >>See Anon's full review of Nu Energy |
Anon |
NSW |
2464 |
|
|
It was a promo where 1.5kw was free (minimal extra cost if room space requires e ... >>See Anon's full review of Nu Energy |
Anon |
NSW |
2830 |
|
|
The installer came back to repair a switchboard fault - not his fault - after th ... >>See Roger's full review of Nu Energy |
Roger |
QLD |
4551 |
|
|
>>See Lorraine's full review of Nu Energy |
Lorraine |
NSW |
2425 |
|
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>>See Greg's full review of Nu Energy |
Greg |
VIC |
3224 |
|
|
They were great to deal with if you weren't in a hurry for installation. >>See Jason's full review of Nu Energy |
Jason |
QLD |
4740 |
|
|
The main problem is the dealy in getting the retail and distribution energy comp ... >>See Anon's full review of Nu Energy |
Anon |
VIC |
3525 |
|
|
Value for money as it ended up being free for the 1.1 kw sytem.
Quality wise th ... >>See Andrew's full review of Nu Energy |
Andrew |
SA |
5159 |
|
|
Too early to tell. Installation not complete yet, inverter still to come, conn ... >>See Peter's full review of Nu Energy |
Peter |
NSW |
2229 |
|
|
the installer cancelled me twice so i lost wages waiting for the clowns to insta ... >>See Dave's full review of Nu Energy |
Dave |
SA |
5010 |
|
|
I ended up getting solar hot water as well as power and when they came out the t ... >>See Adrian's full review of Nu Energy |
Adrian |
QLD |
4556 |
|
|
Lack of feed back from Company, Panels installed 6 months after placing order, s ... >>See Anon's full review of Nu Energy |
Anon |
NSW |
2133 |
|
|
7 month delay from order to installation, versus quote of "6-8 weeks" >>See Anon's full review of Nu Energy |
Anon |
NSW |
2203 |
|
|
>>See Lyle's full review of Nu Energy |
Lyle |
WA |
6149 |
|
|
They mucked up meter numbers and litlle thing like that, resulting in a delay ti ... >>See Rick's full review of Nu Energy |
Rick |
NSW |
2508 |
|
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not having it done in the time quoted 3 months now tell us another 4weeks before ... >>See Keith's full review of Nu Energy |
Keith |
NSW |
2431 |
|
|
the buying,installing ,and paying for the system was all good >>See Brian's full review of Nu Energy |
Brian |
SA |
5169 |
|
|
Installation went well >>See Anon's full review of Nu Energy |
Anon |
NSW |
2121 |
|
|
Our system is being installed at this time. The connection should be completed ... >>See John's full review of Nu Energy |
John |
NSW |
2321 |
|
|
>>See Gillian's full review of Nu Energy |
Gillian |
NSW |
2093 |
|
|
>>See Maura's full review of Nu Energy |
Maura |
WA |
6010 |
|
|
It all worked out pretty well and it didn't take long to happen, although I thin ... >>See Barry's full review of Nu Energy |
Barry |
VIC |
3754 |
|
|
>>See Harry's full review of Nu Energy |
Harry |
NSW |
2766 |
|
|
Large delays with this company, and poor customer service as they do not commit ... >>See Matt's full review of Nu Energy |
Matt |
NSW |
2777 |
|
|
>>See Nikki's full review of Nu Energy |
Nikki |
NSW |
2318 |
|
|
>>See Anon's full review of Nu Energy |
Anon |
NSW |
2120 |
|
|
>>See Anon's full review of Nu Energy |
Anon |
NSW |
2560 |
|
|
>>See Dave's full review of Nu Energy |
Dave |
SA |
5118 |
|
|
The product and price was excellent. The installers (sub-contractors) came from ... >>See David's full review of Nu Energy |
David |
NSW |
2508 |
|
|
Do your homework - price:quality are not linear. >>See Anon's full review of Nu Energy |
Anon |
VIC |
3064 |
|
|
>>See John's full review of Nu Energy |
John |
VIC |
3936 |
|
|
After government subsidies, I was out of pocket by $850. No other quote came nea ... >>See John's full review of Nu Energy |
John |
VIC |
3136 |
|
|
>>See Kevin's full review of Nu Energy |
Kevin |
QLD |
4503 |
|
|
>>See Anon's full review of Nu Energy |
Anon |
SA |
5096 |
|
|
>>See Anon's full review of Nu Energy |
Anon |
VIC |
3178 |
|
|
I FOUND THE INSTALLERS A BIT BORED WITH WHAT THEY WERE DOING, I SUPPOSE DOING TH ... >>See GREG's full review of Nu Energy |
GREG |
SA |
5158 |
|
|
>>See Leigh's full review of Nu Energy |
Leigh |
NSW |
2640 |
|
|
>>See Rebecca's full review of Nu Energy |
Rebecca |
VIC |
3196 |
|
|
>>See Quan's full review of Nu Energy |
Quan |
VIC |
3025 |
|
|
I would like to thank you & your site for your help. I'm sure that the g ... >>See Richard's full review of Nu Energy |
Richard |
VIC |
3187 |
|
|
so far installation recently fitted after 80 days ordering & checked
No ... >>See David's full review of Nu Energy |
David |
VIC |
3338 |
|
|
>>See Helen's full review of Nu Energy |
Helen |
SA |
5016 |
|
|
Have recommended them to friends and family. The 1.5KW now only cost $1899. >>See Ronald's full review of Nu Energy |
Ronald |
SA |
5118 |
|
|
Has draged on a bit but nearly there after 4 months (no feed in tariff secured y ... >>See Peter's full review of Nu Energy |
Peter |
VIC |
3147 |
|
|
>>See Ian's full review of Nu Energy |
Ian |
WA |
6026 |
|
|
>>See Anon's full review of Nu Energy |
Anon |
VIC |
3030 |
|
|
No follow up after purchase. No offer to visit house prior to purchase. Did no ... >>See Stephen's full review of Nu Energy |
Stephen |
VIC |
3135 |
|
|
Unfortunatly, it seems very difficult for smaller companies to compete with pric ... >>See Anon's full review of Nu Energy |
Anon |
VIC |
3078 |
|
|
I also got a solar hot water system from nunergy and it also was excellent value ... >>See David's full review of Nu Energy |
David |
VIC |
3071 |