Bright Source

Bright Source Reviews

About

Bright Source is a Solar Power Installation company based in and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Bright Source Reviews (8)

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Average Scores

4.1/5

Value for money

4.1/5

Quality of System

4.3/5

Installation

4.1/5

Customer Service

  • 5 star 2
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 0

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Great Solar Installer

From the Quote, installation and customer service all went very smoothly from start to finish.
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Extremely happy with the product and the service

Will highly recommend Bright Source. Installation went real smooth without any hiccups. Installers came in on time on the agreed date and installed the system very professionally. Installer was very polite and spent time with us after the installation as well to take us through on how to operate the unit and what to look for. Even after the installation, we had some questions on system's performance and Bright Source's team was very helpful in clarifying. Grid installation was smooth too. Most of the paperwork and formalities were done without any dramas.

Cannot recommend these guys enough.
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Extremely bad customer service

Been chasing them for weeks post the installation for them to get the safety side rails to be removed but nothing has been done even after many calls. Extremely annoyed and frustrated. These rails were required to be installed before they could come and install the solar panels on my double story house and I had to pay for it. Its been over 2 weeks since they came and installed but the rails are yet to be removed. So frustrating to deal with. Will not recommend at all.
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We had to have our switchboard upgraded which was an additional $1400...... which was not far off the total rebate......not too happy with this type of surprise
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I had quotes from Technaus Solar, Solar 360, Integra, and Bright Source. Technaus Solar did not attend the site (no problem) and I had on site visits with reps from the other three companies which were all good. Eventually signed with Bright Source for a 6.1 kw system as opposed to a 6.6kw system. Installation will happen in April after I get back from some rec leave. The information you provided on the internet was extremely helpful in understanding the solar systems in general and the government rebates.
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