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Eco Energy and Solar Solutions Reviews

Based on 12 reviews

  • 5 star 1
  • 4 star 9
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Eco Energy and Solar Solutions , Solar Installers

Eco Energy & Solar Solutions (EESS) is an established family owned & operated solar energy company servicing North West NSW since 2009. Based in Tamworth we specialise in Grid Connect, Standalone “off grid”, Hybrid (battery backup), LED Lighting and Solar Maintenance.
Our team is made up of experienced professionals, who understand electricity and solar energy, offering value not only in price but also in operational excellence and developing strong working relationships with our clients. EESS has installed over 600 solar systems in North West NSW.
Our team of installers include qualified electricians and the price we quote includes all electrical work associated with your new grid connect solar system including your new NET meter which is installed by a Level 2 electrician on our team.
Go with a "Local Company" and ensure your solar products are from quality "Tier 1 manufacturers". Solar energy is a financial investment that will pay itself back many times over. You need to ensure you are getting the best quality products utilising quality local tradesman who can provide you with immediate after sales service.
Our team manages every aspect of your solar project. We also provide a Professional Cleaning & Maintenance Service to those who own a Solar PV System. We will clean your Solar Panels, Conduct a Preventative Maintenance Inspection & Provide a Maintenance Log Sheet.

Eco Energy and Solar Solutions Solar Reviews

The Commercial Manager for Eco Solar was very competent and managed to explain everything about the system in a clear and precise manner. He produced a very clear quote and managed to answer all of my queries regarding the quote, installation and the materials that would be used on the install. Plus the quote looked very professional and quite easy to understand. We have also had one of their install teams who were going past our area drop in already to see our place and look at how the install would be carried out. Show additional information
One of the Sydney suppliers was too high pressure and not prepared to explain things to us. Also they weren't happy to talk about the origin of their equipment. Show additional information
Highly professional company. Sales rep. offered sound advice without pressure to buy. Show additional information
Very professional when giving an itemised quote, excellent communication, good follow up service.
A pleasure to deal with efficient, organised and knowledgeable about the products they sell. I had a number of quotes but they were the only ones who mentioned that we could need an aerial wire upgrade because of the number of panels we wanted to install.
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EESS were effective, personable, knowledgeable and very polite. We would use them again for similar work and would recommend them to anyone considering installing a solar solution. We eventually installed 2 systems at different locations and the efficiency from start to finish was outstanding.
Tim in Tamworth
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Had a cheaper quote from a supplier from another state but was concerned with after sales support and poor quality panels. Went with the local guys. More expensive but good quality panels and inverter, good customer service and actually got on the roof with the sun eye to check the best locations for the panels. Wanted some extra info about the meter and the guy that rang me was fantastic, couldn't help me enough. Very happy with EESS. Show additional information
Solar needs to be reached by the buyer. They need to know what are the impacts of partial shading, some panels are not operating 100 %. They need to know the basic understanding of inverter operation and over sizing it, if they may want to add more panels. And how they can best use the power they generate e.g. putting dishwasher, washing machine on before going to work running pool filter during day light etc.

Maybe a check list of questions to ask e.g. panel power % conversion, the same screw holes be used in the roof, what extra penetrations will there be in the roof, what is the operating efficiency at 10 years questions; they should ask to make them think about the system.
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Shane Webb from Eco Solar was the only person that actually got on the roof to measure up all the rest just took photos. He was very helpful without using "spin" the installation crew were fantastic very helpful and friendly. Show additional information
When I informed other companies that we had decided to go with our selected supplier, they all said 'You should have told us it was about price and we would have lowered our price'. Every company was prepared to lower the price which makes me think they all over-quote, so people should negotiate. Show additional information
Right from the start EESS were very good, ringing us at all times and making contact to see us. They kept us informed of everything and installation went smoothly and on the date they had arranged . Very neat and tidy and all the staff were a pleasure to deal with.

I would recommend them to anybody interested in a solar system.
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Disappointed with rating of system. 3 kW system the max I have seen, its put out is 2.4 kW. Max output of inverter 2.8 kW. I was told this was due to inefficiencies with system? (or should I say in- inefficiency) Would have thought 3 kW system would be 3 kW output.
Just a tip to others - When getting quotes ensure quote is for actual output to grid.
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