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More Solar Energy Reviews

Based on 8 reviews

  • 5 star 0
  • 4 star 5
  • 3 star 2
  • 2 star 1
  • 1 star 0

Average Customer Review

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About More Solar Energy, Solar Installers

More Solar Energy is a Solar Power Installation company based in Templestowe Lower and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

More Solar Energy Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Our system was installed 6 weeks ago and was not installed optimally. We asked them to come out and fix it, which they did, but the inverter then stopped working. It’s now been 5 weeks with a non-functional solar system and despite chasing them to resolve it, they still haven’t fixed it and are ignoring are calls and simply not coming or responding when they say they will. Very disappointing and wish we’d gone with another company. Show additional information
Installation and operation all went well at our 16 unit apartment complex for our common power. Nine months after installation one panel stopped generating electricity. After several months without any help from More Solar the panel manufacturer organised an electrician to come out and investigate. After another month in response to my inquiries as to what was happening, another electrician was sent out because the first one didn't get the required information. This second electrician from a third party contractor eventually discovered that the panel was not faulty, but the Enphase micro inverter for that panel had failed. Now after almost nine months of no power from this one panel/micro inverter, a replacement micro inverter has been sent (for the second time because the first one was lost in transit). Now I am waiting for the third party company to come out and swap over the micro inverters. During this time More Solar stopped responding to me, then I discovered they had dissolved the company in NSW in June. Don't like our chances of getting anything done on their 10 year warranty. Luckily both Canadian Solar, the panel manufacturer and Enphase, the micro inverter manufacturer, have done the right thing by us, so far. Show additional information
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Installer was excellent Show additional information
If I had previous knowledge I would have faced some of the panels facing west for the evening sun. I may still do this. Show additional information