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Solar Green Australia Reviews

Based on 6 reviews

  • 5 star 0
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 2

Average Customer Review

  • Value
    3.17
  • System Quality
    3.60
  • Customer Service
    2.67
  • Installation
    3.80

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About Solar Green Australia, Solar Installers

Solar Green Australia is a Solar Power Installation company based in Sunshine North and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

Solar Green Australia Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Aside from the initial phone canvassing and the accounts department Solar green Australia could be more informative and keep in contact about progress and timing for the installation and commissioning. That is a few phone calls to say we are ready to start or we are unable to come today and your system will be switched on today would have been appreciated. Once the system was on the roof, even before the system was switched on and proven to be working, the accounts department were up and running for the payment with several contacts. So in less than 3 weeks we went from Ordering to seeing the Inverter delivering power. Show additional information
The company needs to improve its communication and customer follow up. System was not installed to specifications and was passed even though no water proofing on plugs and switches. Company does not respond to phone calls and messages. I haven't yet been connected to the grid after one year and have had to call out an independent electrician to fix mistakes. Do not use this company if you want a good job and professional aftercare. Show additional information
Panels & inverter were quickly installed 4th Feb, but still waiting 6 weeks later for Powercor to finalise the meter reconfiguration - maybe not until mid April! Surely this could be done sooner?
Solar Green rep was on time, non-pushy, pleasure to deal with.
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Dealing with this company has been a terrible experience for my elderly mother who lives in Kalorama. She ordered a system from this company, then found an extra $250 charge on her power bill before it was even commissioned because an Origin truck had turned up at her house to install a switch and Solar Green had failed to meet them at the arranged time. Then she was rung by Solar Green and told that because her site was 'difficult' she was to be charged another $550 extra. This was after the original quote had been agreed upon and which she had paid in full. When I contacted the company to ask for an explanation they were most unhelpful and told me that my mother had no option but to pay the extra charges. I feel as though this disorganised company have taken advantage of an elderly pensioner. Show additional information
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I did email you shortly after the system was installed with a recommendation about SGA and their installers, DT Electrical who were outstanding.
Initially you were only able to recommend one supplier/installer who was Jacob Branch in Adelaide. His quote was about $600 cheaper but SGA guaranteed that all work/materials would be covered by their quote. ($5790)

I am most grateful for your assistance Finn...many thanks, David Gilbert
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