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STS Services Reviews

Based on 6 reviews

  • 5 star 0
  • 4 star 5
  • 3 star 0
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    3.67
  • System Quality
    3.83
  • Customer Service
    4.17
  • Installation
    4.25

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About STS Services, Solar Installers

STS Services is Australian owned and operated and is based in New South Wales. It has 20 years of professional experience in the solar power industry and provides a wide range of solar power products.

The company's philosophy is to promote sustainable design, while developing technological solutions for people's energy needs. It is also involved in community work in the areas it serves.

STS Services guarantees the workmanship of its installations, while offering a free three-month service period once the solar panels have been put in place. Products used by the firm include those from Suntech, Xantrex and Kaneka.

STS Services Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
I took note of your warnings and advices from your web sites to select a system that was able to respond to shade and variable conditions - I received seven quotes which provided different systems with similar pricing - the range of prices varied by less than $500 and I did not need performance for snow loadings but rather high temperatures and possible hail impact effects for continued life performance of the panels under Australian conditions

I was also keen to stay away from high voltages and a string system where I would have lost performance by variable shading across the panels - I have accepted the use of paired microinverters to optimise the individual panel output so that for 16 panels there are 8 microinverters located on the underside of the panels being shielded from the sun but still with adequate ventilation to improve the overall life span performance .

The system I have elected to use has also sought to maximise the sun loading by locating tilted panels facing to both the East and the West. The system is not visible to the street frontage so there is not a statement advertising the installation

I am now seeking to get real time indication of the performance of the panels for the amount of power being delivered to the GRID such that I can time my usage to when there is a significant flow to the grid and not pay grid charges for what is being used – i.e., I could time the AC usage or the washing machine/oven etc to when there is solar power being generated that is adequate to be able to run these appliances without grid charges – if I can gain real “flow” information then I might consider adding this to the installation – but none of the available electronics found thus far with a track history gives this as an option – I am still searching and remain optimistic that this will be found - I will then be able to read off a panel inside the house and know whether it is the right time to use my electrical equipment inside the house
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They came out to check roof, + meter box . Then gave me Quote, which is not the cheapest, but I went them.

Then they did the installation + connect electrical grid. Their workmanship was neat and tidy.
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It was only installed today; the meter goes in next week and I suppose it gets switched on soon after. I'll be in a better position to answer questions after I get my next power bill. Show additional information
From time of agreeing to go ahead we've had a two month wait until installation. Due to be installed the 26th August. Show additional information
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