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Suntrak Solar Reviews

Based on 10 reviews

  • 5 star 2
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.40
  • System Quality
    4.20
  • Customer Service
    4.20
  • Installation
    4.60

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About Suntrak Solar, Solar Installers

Suntrak Solar Air Conditioning & Electrical Pty Ltd ACN: 159 273 444 went into liquidation on 12 April 2017.

Suntrak Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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Overall our experience has been fantastic. Expert knowledge. Great service. After-sales service has been outstanding. Highly recommend Suntrak Solar. Show additional information
I would not recommend Suntrak as a solar supplier. We had a system installed by them in May 2015 and the paperwork to our supplier was not submitted for almost 12 months. During that time I rang Jason at Suntrak and he continually assured me it had been done, so our lack of a rebate was someone else’s fault. After Suntrak finally submitted the paperwork in 2016 I asked that they cover our rebate loss. Jason agreed both on the phone and e-mail but it took weekly phone calls before it was done. All I heard was “I’ll transfer the money now”. Finally after 6 weeks we were reimbursed on June 24th. We are pensioners and we did not need the inconvenience and 13 months of stress. Show additional information
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i went with an electrical/solar company as they are more likely to be around in 10 years when any thing needs repairing. They installed it how i wanted it and recommend why i could put it here or there.
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The Suntrak Solar guys are very knowlegeable and completed the job on the day they said. They also turned up on time when providing the quote which is very important to us working people. They have a good range of products to suit all budgets and can provide the pros and cons for every part. Show additional information
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