Ecogenica Hot Water Heat Pump Reviews

About Ecogenica

Ecogenica is an Australian owned company designing and supplying hot water heat pumps.

Contact Details

Address: 6 Braeside Dr, Braeside VIC 3195
Telephone: 1300 341 010
Email: [email protected]
Website

Company Info

Ecogenica's first heat pumps were launched in 2018. The company may design its systems here, but they are produced in China. That isn't a bad thing in itself, but companies have a tendency to gloss over or hide this provenance. It's a bit silly as some really good quality gear comes out of China. Of course, there's some bad stuff too.

Ecogenica Heat Pump Range

Ecogenica currently offers three hot water heat pumps - two of which are all-in-one (AIO) systems, and the others a split system. .

EG-215FR

The Ecogenica EG-215FR is a split system with 215 litre capacity.

It uses R290 (propane) refrigerant, has an operating temperature range of -7 to + 43°C and a Coefficient of Performance of 5 - which is quite high. The EG-215FR doesn't have a backup element, nor Wi-Fi support - so control is through the unit itself.  In terms of noise, it's certainly not the quietest (50 dBA).

The tank size is 1815 x 510 mm.

EG-260FR

The EG-260FR is an all-in-one unit offering 260 litres of capacity. It also uses R290 refrigerant and has a COP of 4.85. It has an operating temperature range of  -7 to + 43°C and is also a bit on the noisy side at 50 dBA. It supports Wi-Fi, and an app for monitoring and control along with control functions on the unit itself. It has no backup element.

The EG-260FR measures 2115 x 600mm. 

EG-300RW

The EG-300RW is an all-in-one unit with a 290 litre tank. Ecogenica claims it has a COP of 5.5 - which is very high. While it has an operating temperature range of  -7 to + 43°C, it doesn't have a backup element for times when you may run out of hot water for whatever reason.

Like other Ecogenica hot water heat pumps, it's (comparatively) noisy at 50 dBA. As with the EG-260FR, the EG-300RW has Wi-Fi support and can be controlled and monitored via the Ecogen smart app.

The EG-300RW measures 2005 x 640 mm.

Warranty Details

On all the above models, Ecogenica offers 7 years parts warranty for the tank and 5 years warranty for the compressor. But there's only a two- year warranty for labour and ancillary components/parts. 

 If you've installed an Ecogenica hot water heat pump system, let us know your thoughts by leaving a review. Thinking of buying a system and confused about your choices and what best suits your needs? Read our heat pump hot water system guide. You'll also be able to see how Ecogenica systems stack up against other brands.