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Ionics Energy Reviews

Based on 20 reviews

  • 5 star 7
  • 4 star 12
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.60
  • System Quality
    4.65
  • Customer Service
    4.65
  • Installation
    4.68

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About Ionics Energy, Solar Installers

Ionics is a leading choice organisation for solar and power saving devices, leading the way in solar panel installations, air-conditioning, LED Lighting and commercial energy efficiency solutions.The company has grown nationally with head offices in North Queensland and South Australia.

Ionics Energy Solar Reviews

These guys knew there stuff. Made it easy and provided honesty information. Show additional information
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Ryan the Ionics sales person was easy to deal with straight down the line and wasn't pushy at all, gave us the facts we wanted to know and the price was great. The installation went smoothly. 5 stars Show additional information
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Ionics were able to source Q-Cell panels and Fronius inverter for a decent price. Installed in a quick timeframe, with no help from Ergon. Worked with me to install panels in the best position for our house. Excellent communication throughout the whole process. System working exactly as we had hoped. Now obsessed with seeing how much we save on our bill every day! Show additional information
Great experience with these guys from start to finish. The salesman was polite and not too pushy which was a nice change. The price was great and installation was quick and hassle free. Everything was explained from the start and there was no hidden fees or complications.
Would recommend highly!
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All went well re installation. Show additional information
The tradesman that did the job work well together and were very polite and friendlly. Show additional information
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I was about to sign with another company who had a very slick talking salesman that seemed more interested in bragging about how much he installs when I soon found out after he wasn't all he cracked up to be (I won't name names!).

We visited Ionics on Grafton street after seeing their sign out the front on Grafton street and my husband and I knew immediately these guys were a lot more trustworthy.

The process was very smooth and Ergon will be out next week to change the meter (at a cost that Ionics made clear, which the other company did not!!!!)
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Ryan and the Ionics team has been amazing to deal with from start to finish. Great attention to detail during the quoting process using their modelling software to show me my expected ROI, which turned out to be accurate.
I will be upgrading to battery backup later this year.
Thanks guys.
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A great service Show additional information
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Ryan quoted us a very good deal and quality Jinko panels and a top of the range Fronius inverter. The installation was completed quickly and they also gave us a deal on a hot water timer and smart meter rebate. We did a lot of research into panels and inverters and spoke to quite a few salespeople but Ionics was by far the standout. As to date we are very happy with the service. The Fronius inverter also has an app which you can monitor output etc from your phone. Show additional information
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The whole experience with Ionics has been really good including the response to a call I had to make recently during severe heat when the inverter had a small spit. I was advised to shut down overnight and start up in the morning. All is ok again. Every contact with the company has been friendly with prompt and efficient responses. Show additional information
The company has kept in touch throughout the process from signing the contract to completing the work. The guys who installed the panels and inverter were courteous and helpful, and installation was straight forward. The system was generating the full capacity within a few minutes of completing the installation. Show additional information
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