Phazer

Phazer Reviews

About

Phazer is a stockist of a range of electrical equipment, including solar panels. It operates out of Warragul in Victoria and claims to be committed to customer service.

The company's mission is to provide the best quality products and the highest level of professionalism every time. The team at Phazer aim to go that extra mile for their clients and exceed their expectations.

Sunplus Solar is used for the company's installations - inverters come with a ten-year warranty while the solar panels themselves have 25-year protection. Installers working for Phazer are BCSE accredited and are employed from the local area.

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Phazer Reviews (9)

Show Most Recent reviews from All time

Average Scores

3.8/5

Value for money

4.3/5

Quality of System

3.4/5

Installation

3.7/5

Customer Service

  • 5 star 1
  • 4 star 4
  • 3 star 2
  • 2 star 2
  • 1 star 0

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Solar system upgrade.

Great experience all round.

Installer worked closely with us to overcame some site issues to upgrade our old system. He explained our options clearly before we made any decisions. We installed additional panels, added a battery and moved the inverter. The works required a trench to be dug to run additional cables. All of which was done by the installer and his team.

Any issues were discussed and addressed, and they even tidied up our electricity supply box and re-labelled it!

Project ran to schedule despite a couple of unforeseen issues.

Unfortunately we were not eligible for most of the government rebates which hurt

All in all, very happy with the outcome. The system has been running for a couple of months now with a huge impact on our electricity bills. I'm loving the battery and the power it provides in the evening and at night.

We are going to look at our hot water system next.
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It seemed with the sale pitch that all was going to go well.
But from day one all went bad.
The installers had no details of where on the roof the system was to go & had other work that they had to attend.
Instead of a day or two to install the system it took weeks .
Had to keep contacting Phazer to find out what was going on.
Very poor communication would not call back & the tradesman had to chase them to get a reply back.
They had damaged my roof & left it with Tek screw holes for water to come leaking inside while they were gone for a number of days
If not for me checking their work and fixing the holes, this would have been a serious problem.
Other issues also arose that should not have that we had discussed prior starting.
They wanted more money to pay for optimisers to add to our existing system to make it work with the new 5kw system.This was already discussed in the price for the Contract.
Recently our system went down & Phazer would not return calls for two days. We had to get other parties to fix it. Do NOT use this company.
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Installation in process. Local supplier here in Warragul.
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The supplier was quick to inspect my house and provide a quote. At payment of deposit I was told installation would be in about two weeks, but actually took place seven weeks later. The weather was crap for a month and I understand that, but the supplier did not communicate with me and keep me informed. That was a bit disappointing.
The actual installation was done efficiently and the installers were friendly and considerate.
My system was only commissioned two hours ago so it's a bit too soon to comment on actual performance.
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Original Review on 09-05-2011:

Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

16 months later we asked Kay: "Are you happy with the performance of your system so far?"

The system is performing better than I expected, I have not paid an electricity account for one year and I have still a credit which will cover my bill that is due shortly. I am not sure that I would still go ahead and install solar with the current feed in tariffs . My system was expensive to install and needs a good feed in tariff to make it worthwhile.
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Put the system in the wrong place. Incapable of meeting a deadline/appointment time.
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