Pure Solar Reviews

Based on 3 reviews

  • 5 star 0
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.00
  • System Quality
    4.67
  • Customer Service
    4.67
  • Installation
    5.00

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About Pure Solar, Solar Installers

Pure Solar

Pure Solar is a supplier of solar power systems based in the ACT - it was the first accredited installer of solar power in Canberra. It claims to offer superior customer service, as well as a commitment to helping Australians reduce their energy bills and carbon footprints.

The company has been operational since 2003 and has a passion for the benefits of solar power, both from a financial and environmental perspective.

Pure Solar uses licensed electricians to carry out its installations in the ACT and New South Wales. All systems provided by the company are compliant with government legislation.

Pure Solar Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
From my research and discussions with friends and relatives who have installed systems (all approximately 10kW) most suppliers are disorganized, somewhat unreliable and don't have expert knowledge that should be a capability of each solar energy business person who has contact with customers. The two exceptions to this that I am aware of in the ACT and surrounding regions are Jeff Knowles from Pure Solar and Kelvin Martin from Sunpath Solar. Show additional information
There are a terrible number of solar power sales persons who have little or no interest in the product they are selling. In summary of my experience I approached 16 companies. 4 did not reply. 3 replied after the decision was made. 4 sent sales persons who did not have sufficient technical knowledge and came back with expensive quotes. 6 companies were adequately represented in a technical sense, but only 2 had the systems in which we were confident.
We chose Pure Solar P/L because their representative (Phil) knew his business, constructively offered a number of configurations, took the time to back to answer further questions and was happy for us to take our time in making our decision. Pure Solar were not the largest competitor, nor were they the cheapest.
We were so impressed that we extended the installation to also include a 315 litre solar hot water system.
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This industry really needs to clean up its act, there are so many little things, pitfalls, and bullshit.

The Recs System sucks for the residential buyer, the market variability almost killed the deal.

Trying to find ligitimate independent reviews of panel brands is a monumental challenge. Google searches only list company marketing and everybody has the best and produces the best.

Every brand seems to have their own graph.

PureSolar not only seemed to be the most straight forward, they seem to be more than a website and I am very confident the outcome will be great. If it is crap I will write another review.
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