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Beyond Solar Pty Ltd Reviews

Based on 131 reviews

  • 5 star 30
  • 4 star 93
  • 3 star 7
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Beyond Solar Pty Ltd, Solar Installers

Beyond Solar is a division of Beyond Electrical Australia, founded in 2010. We specialise in designing precise solar solutions for homes, farms and businesses. Our vision is to assist Australians in becoming less reliant on the grid, and spending your money on more important things than bills from your retailer. We are confident that our experts are the most knowledgeable in the industry; educating our clients and helping them make an informed decision. We are a company built by installers, who have been working in the industry for a combined total of well over 30 years.

Beyond Solar Pty Ltd Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Abs and the install team were fantastic. Great customer services and professional clean installation. The team is always on call to assist with any questions or concerns and the entire process was hassle free. Highly recommended. Show additional information
This system was installed recently, we haven't seeing the financial benefits as yet. Show additional information
Very happy with the Beyond Solar installation, very professional. I have added 4kW to my original 3.6kW array and without a battery I am still getting credit from the energy retailer. Show additional information
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Very professional, reliable, knowledgeable and brilliantly clean and fast installation. Show additional information
I bought my first 4kw system a couple of years ago and was so impressed with the company that when I decided to get a second 3kw system I didn't hesitate to call them back to carry out the work. When I initially looked into getting a system I got 4 quotes including from a local company and Beyond Solar were the only company that seemed to really look at what I wanted and were always available to help with advice. The price was not the cheapest but the supplied equipment was much better than the cheaper quote that the decision to go with them was easy. Show additional information
Had friendly & professional service from Baker & Ashley from their office. Always helpful. The 2 installers, Adam & Hudge, were friendly & professional and advised me what was happening during installation process. Certainly would recommend Beyond Solar. Show additional information
Solar is a complete waste of money in this present age. What, I save around $90 MAX over 3 months, at maximum. I phoned Beyond Solar, as I was incredulous to these numbers, compared to what they told me. I got stuffed around, no one bothered to reply my calls or answer my questions..

They put me onto the installer! Poor bloke. He did a great job, and then gets dumped with the answers Head Office finds too hard to answer. "That is, How come my panels generated NOTHING compared to what you told me they would. A TOTAL RIP OFF>

Then today, I have a missed call message asking me to leave a review for Beyond Solar.


TOTAL RIP OFF> A useless expense. Better off putting in a diesel generator! Seriously. Do the math.

I dare Beyond Solar to contact me and justify buying a solar installation. Not like we are getting $0.60+ per KWH these days. More like $0.06...

A disgrace..

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We were so impressed we have recommended the company to 3 of our friends. Show additional information
very professional and good product, very good installation and after sales service Show additional information
These guys did the job! no complaints here, everything went to plan. They helped with choosing the components and had all the info i needed to make the right choice. Would definitely recommend Beyond Solar! Show additional information
Overall it was one of the most enjoyable purchasing experiences I have encountered. All questions asked were answered, and whenever I had a problem and called I was never brushed off. I have referred BeyondSolar to a number of neighbours and friends both on the far south coast of NSW and in Sydney. Show additional information
The after sales service is what has impressed me the most. Not often do you receive follow up to see if the product is working properly. Show additional information
Very happy with the installers as they cleaned up all their mess and did a very neat job. They also explained everything to me in plain English so I understood everything.
The whole job from purchase to installation went smoothly. Beyond Solar also handled the government rebate paperwork, it made everything so easy. The savings on my power bill have been excellent as well. Very happy customer.
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My bill has dropped from over $1200 a quarter to a bit over $400 a quarter so i'm very happy. Show additional information
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I found Beyond Solar good value for money. Show additional information
Installation was unfortunately delayed by rains on numerous occasions, and had to be completed on two different days. Once commissioned, the system was easy to connect to through the Fronius website and commissioning App. Installers were professional and took great care in meeting my concerns due to corrosive marine environment. Suggest each householder obtain adequate spare tiles as there can be surprises. On this job more than 20 were cracked due to fretting of tiles due to salt air. Installers were very careful in making sure no leaks occurred by changing systematically each broken tile during installation of solar panels. Show additional information
Very friendly staff and very prompt service. Delivered a top rated system for a very competitive price.
Installation was very smooth and very competent and friendly installers. Top rated in my book.
Beyond Solar are clearly the top in the solar systems space.

System up, installed and producing within 4 hours. Nice.

Great service and best and most professional people to do business with. A delight and hassle free. Thank you.
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Great company to deal with. Extremely responsive sales staff, friendly service and very helpful.
I asked a lot of questions and got good technical and prompt answers.
This company and its staff including its installers are tops in the solar 'space.
Just the best to deal with. Thanks Baker Taleb.
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Good people to deal with, took the time to explain things, got the job done. Show additional information
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The deal seems quite good, larger panels (290W), micro-inverters and an all in price about $2k under comparable systems.
Just a little short on communication, although there was a reasonable amount of information sent out after the deposit was paid, but heard nothing for five weeks until I chased them up. This might be normal!
System yet to be installed, so time will tell.
Nothing to really to complain about just yet.
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They were very flexible to deal with. Said they would hold price for up to ten months to allow for roof repairs. Upgraded to an SMA inverter and threw in a ten year warranty at no extra cost. Only company to check whether I had one two or three phase coming into my house. When they found out I had two phase informed me there was no need to remove my existing 1.5 kwh system now I have a total of a 6.5kwh array.

They suffered my never ending questions professionally and with good humor, even when I was wrong.
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Quick and pain free install. We have complicated roof, terracotta tiles, 2 storey house. Installers are worth Gold. Perfect alignment and balance. they spent almost 2 full days and result is beyond our expectation, only 2 + 1 (stage 2) broken tiles.
Stage 1 Install of 19 panels was interrupted with accidental breakage off single panel @ depot. Glen stepped in, system was fully operational as promised following day.
We decided to add few more panels and and 3 weeks later we had 8.175kWh working.
Production is higher than I expected. I would be happy with Glen's estimate less 10%-15%.
We have following installed.
1) Stage 1
- Enphase S270 Micro Inverters Inverters
- 6.21kw Premium System
- SUNPOWER 327w Tier 1 Solar Panels X 19
- ENVOY S Metered Communications Device x 1
2) Stage 2
- Enphase S270 Micro Inverters Inverters
- 1.962kw Premium System
- SUNPOWER 327w Tier 1 Solar Panels X 6
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Very happy with our purchase. 3Kw system with Jinko panels and Zeversolar inverter. Everything went like clockwork from the time we payed our deposit. Installers very fast and efficient. Can't really comment too much on the reliability and effectiveness of the system as yet as it's only just been installed but seems a quality product. Show additional information
So far so good. I'm an electronics engineer and the salesman at the Home Show (Glenn) didn't say anything that wasn't right. More than that, there were a couple of things he wasn't sure of, and said so, which is so much better than just saying what he thought I wanted to hear. I also took a look at their website, and some independent reviews, and all looked good. Included some negative reviews (only a few, but ugly) that were responded to in explanation, and these responses sounded reasonable.

Installation is meant to be completed in around six weeks, so more news to follow.
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I thought they were the most knowledgeable and offered the best system. So far good customer service. They are due to install the solar in the next few weeks so we will see how it goes... Show additional information
I found Beyond Solar on the Solar Quotes web site. Although there were not one of the suppliers recommended by the site, Beyond solar was highly professional and also nearby. I would have no problem recommending Beyond Solar as they really know their stuff!!! Show additional information
Service was above and Beyond Show additional information
Beyond Solar were very patient installing on a tricky location in not ideal circumstances. I think other companies may have charged extra but they didn't. The installers were happy to listen to me in regards to where I wanted the panels. The office staff worked hard to solve a unique grid issue which inhibited the system from functioning initially. Show additional information
I could not be happier with the system and the installation,
Mohamad and his assistant had the system installed and connected to the network on the same day! very professional and competent.
It's been installed for 4 weeks and I've already produced over 600kWhrs
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Great service fast efficient will use again Show additional information
Communications was good, some slight delays but more linked to the xmas crazy period, overall very happy with the service and quality of system. Show additional information
Awesome experience The sales team at Beyond Solar especially Glenn Thornton are exceptional , Would highly recommend to anyone interested in solar energy . Show additional information
Good communication
Installers could have cleaned up a little better.
Generally friendly
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Until we get our smart meter installed, we cannot switch on the new system, so I can't say that it is working really well yet. At the time of instalation, it was checked and it was working really well. The tradesmen were very neat and thorough in choosing the best positioning for our additional panels. They consulted us at every stage too. Show additional information
Hi Finn find your site of great assistance to prospective solar customers full of valuable information .I find it is very hard to choose between companies as they all give a good sell. in the end I went with Beyond Solar. They encouraged me to go with Enphase it was quite a bit dearer as my house is three phase but I liked the Enphase system after doing some research and your reviews on Enphase. The system was installed on 6/12/2016 I am still waiting on an email from Beyond Solar telling me how to access enlighten program they say they are waiting on Enphase to authorise? I have to contact them all the time, lack of communication and this is why in quality of system question I entered not applicable because I do not know how the system is performing.
Thanks for your assistance. Regards Bill

Supplier Reply

Hi Bill,

Thank you for your feedback. We just want to clarify that Beyond Solar do not grant access to the portal and that Enphase do so. As you can appreciate this is out of our control and we are all suprised to be held accountable for this delay in your review. We have mentioned to you the process with Enphase post installation a few times, but understand waiting can be frustrating. We have contacted Enphase on your behalf and hope that they will resolve this promptly if they have not done so already.
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It is not on yet they have changed the date 3 times and when they did turn up they only wanted 2 put in on 2 sides of the house not 3 as agreed on from the beginning ...then they tell me i will need 2 inverters not 1 and said they will put it on when they have 2 3kW inverters as there is none in Australia till after Xmas. At least you would think that they would of put all the panels on with the inverter that they had, then I would have at least 4kW i could be using in the mean time ...not happy

Supplier Reply

Hi Bob,
We apologise for the few times it has been rescheduled, but as you can appreciate your location is very remote. Our sales are all directly supervised by our installer, so i believe there may have been a misunderstanding with relation to the 3 side issue, when we are well aware that a string inverter can only handle 2 directions. We generally do not like to install the job if is not what the client purchased in full, hence the reason why we did not want to install it partially. We apologise for this, and we hope we can make up for it with our installation in the near future. We appreciate your feedback and thank you for your patience in advance.
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Absolutely fantastic service from Beyond solar. From the start Abs in sales was in contact regularly and installation team worked their buts off to install in country NSW. Highly recommend this company to any of my connections or those looking for reputable solar company. Show additional information
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Great service. Good installation , very tradesmen like. Will have to learn how to use system to it's fullest potential to get good value. Show additional information
On the day there were 3 nice installers it was a pleasure for us, just waiting patiently for new house smart meter connection when house construction is complete. The 15 kW system was installed on the roof of a new shed dwelling 16m x 10m. Show additional information
The installation date was changed a couple of times, which was disappointing and then they turned up on a Saturday with hardly any notice.
But we are happy with the outcome. We were quoted for 16 panels but could only have 14 on our roof. And as yet we haven't had an Electricity bill.

Supplier Reply

Hi Mark, We apologise for this and are aware we had some issues with the dates due to unfortunate circumstances with our team. Thank you for your patience and business. Show additional information
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The team at Beyond Solar were easy and friendly to deal with and the installation team do fast tidy work. Show additional information