Solar Wholesalers Reviews

Based on 795 ratings Aus Ranking

  • 5 star 381
  • 4 star 392
  • 3 star 21
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.51
  • System Quality
    4.63
  • Customer Service
    4.80
  • Installation
    4.83

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About Solar Wholesalers, Solar Installers

Solar Wholesalers
Platinum Partner
Solar Wholesalers is a SolarQuotes Client (what does this mean?)
ABN: 76 090 593 310  ABN active since 18 Nov 1999 | Sel Absolute Return Fund Sa Pty Limited
verified
ACN: 090 593 310  ACN active since 18 Nov 1999 | Sel Absolute Return Fund Sa Pty Limited
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: BLD 230894 Sel Absolute Return Fund Pty Ltd 
verified

Reviewers report paying: $4,950 - $7,300 for depending on hardware choice and installation difficulty ( how is this calculated? )

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Solar Wholesalers Solar Reviews

Recommend this company

A very professional approach, from the first contact phone call to turning the system on. The quoting process was very thorough, the installation team were very professional, tidy and left no rubbish or even dust from the installation.

Really appreciated the professionalism. The price was more expensive than some of he cheaper companies but you get what you pay for and Im glad I spent the money.
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Went well

Solar Wholesalers went well.

They provided solid initial advice, were price competitive, good to deal with, performed well on the installation and the system preformed very well from the start.

I have no hesitation in recommending them.
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Highlighted benefits and challenges of multiple systems.

Very efficient quoting, happy to discuss my series of questions on the phone. Show additional information

Smooth and Professional Service

From the first contact to the installation this company inspired confidence. Every part of the process was made easy by their professional, friendly and approachable customer service. Show additional information

Michael and Kelly

We got 3 quotes and decided on Solar Wholesalers as we felt confident that they were focused building the best system for the price. We weren't disappointed. After pulling the trigger and going with Solar Wholesalers we were kept in the loop each step of the way by Sam and Carrie. Their professionalism and attention to detail was refreshing. Come installation day, Brodie arrived on time and briefed us as to the installation process. The install went great. The system is performing better than we expected and we are so happy with it. Great customer service. Also a big thankyou to the Sun who made this solar thingy possible. Show additional information

10 out of 10 for Customer Service

Seamless process from quote to installation and handover. Not the cheapest but certainly the best value providing a system that catered for partial shading and east and west roof locations. The whole team were prompt, informative and easy to deal with. Bonus of having the system installed 4 weeks ahead of schedule and now just watching my power bill going down rather than up...!!! Show additional information

Extremely happy

Couldn’t recommend Solar wholesalers enough. From start to finish the guys and girls at solar wholesalers have been easy to deal with and the quality of work was first class. Show additional information

A great team effort

Sam & Carrie were great from quotes to installation & after care could not fault the team approach thanks Adele Show additional information

Quality install as expected

Smooth and professional process throughout, selected Solar Wholesalers as they appeared to provide the best solution for our site with morning and afternoon shade, placed one third of panels facing east and remainder facing west to maximise production. In addition Sam provided a good solution to concerns regarding leaf buildup in bushfire season by arranging panels in landscape orientation to minimise buildup.
Small delay in install due to panel delivery from China but install couldn't be faulted. The guys were professional and cleaned up after.
Hopefully system will deliver energy as projected. So far so good.
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A quality installation company.

I obtained 4 quotes. Each company proposed a different solution for my less than ideal site (tree shading and non-optimal mounting angle). My choice came down to two choices, one with optimisers and one with panel inverters. Solar Wholesalers patiently answered my many questions and I chose their solution with panel optimisers and a Fronius inverter and Smart Meter.. The installation was completed in a day. Neat and tidy with concealed wiring. They completed all the necessary paper work and have arranged for a digital power meter to be installed. Unfortunately this has been delayed and not yet installed so I can't switch the system on as yet. Solar Wholesalers will monitor the system after the installation of the meter to check that it is operating successfully. Show additional information

Excellent from start to finish

Solar Wholesalers gave us a competitive quote. They came to inspect our property and Sam was so patient to explain every aspect without talking down to us. He even checked our electricity usage to ensure we were getting the right size system.

They arranged everything for the connection and turned up on time, were polite and left no mess. They even checked our TV coverage as we had heard there could be problems. Amazing service and diligence!

They came back twice when we had some connection issues (neither was their fault) and promptly checked and made sure everything was working well.

We couldn’t be happier and wouldn’t hesitate to recommend them. And have already done so to our friends.
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Prompt and Efficient

All queries were addressed quickly
The installation occurred several weeks earlier than initially indicated.
The installers were organised and efficient
We had expected a site visit ahead of installation but the google maps view was deemed sufficient and there were no problems on the day.
Solar Wholesalers dealt with the organisation of energy providers on our behalf, and we were connected to the grid within 2 weeks of installation.
It was good to know they will continue to monitor our system and alert us to any problems they notice that we might miss.
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Fantastic knowledge and service

The quote came through very promptly. There was an extended wait time to install but I was notified of the delay at the time of the quote. The installation looks beautiful and the customer service has been great. I would definitely recommend. Show additional information

Thoroughly recommend

From the initial competitive quote of the quality products, and assuring me of my request that I would be 'battery ready' for a future date, the time between sign up to installation happened very quickly. Liaising with the office staff was friendly and efficient. Then the lads were on time on install day, very courteous and friendly, and tidied up after themselves. The main electrician had to reposition my TV antennae to make way for the panels, and made sure the TV was working perfectly before he left. He also gave me instructions on what to turn on, once the meter was changed over to a smart meter, and some fail-safe instructions. Solar Wholesalers organised with my energy provider to install the smart meter, so once that happened, and the switches were activated, I now wait to see the difference in my energy bills. Thoroughly recommend Solar Wholesalers for their friendly and professional customer service, and their quality, affordable products. You get what you pay for. Thank you. :) Show additional information

Fantastic company

Such an easy process from start to finish.
Very helpful in choosing the right system for our house fitting to our budget.
Great communication throughout including installation. The guys installing did a great job, very knowledgeable and cleaned up after themselves.

You won’t be disappointed going through this solar company.
10/10
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Great service

We found Solar Wholesaler's service was excellent. The whole end to end process managed by Solar Wholesales from quotation through to installing the system was customer focused through out.
The system has been operating for a week and appears to be performing to expectation so far.
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Very Professional, did exactly what they said they would do and kept me fully informed of progress.

> Easy and helpful
> The installation was on time, courteous and very professional!
> Excellent and most helpful.
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Very happy customer!

We chose Solar Wholesalers as we know of 2 other people who have used them who were very happy with the results. Our quote was one of cheaper ones too. We received excellent customer service and our panels were installed a lot quicker than we were originally advised. The installers did a fantastic job and were very patient in answering all of questions. Our panels look great and a lot more tidy than our neighbour's panels. The $$ savings we are seeing our exceeding our expectations too! Show additional information

Great experience.

From the moment I reviewed the market, I knew Solar Wholesalers would be in contention as they ticked all my boxes. Good value, local and plenty of experience.
From the first call to the installation, the team were helpful, knowledgeable and friendly.
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Friendly and professional service from beginning of quote to installation

Extensive knowledge of product provided
installation was carried out with a very professional work ethic.

Company organised the grid connection
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Great Service

The whole process was very simple. The people at Solar Wholesalers were fantastic to deal with. They were always helpful and able answer all of my questions. The installation went brilliantly. The installers were reliable and prompt and did an excellent job. Customer service was excellent and after the installation the team have been extremely helpful with any follow questions I had. Already I can see we are saving money. Show additional information

Happy with Solar Wholesalers!

I was so impressed with the friendly and polite service I was offered by Solar Wholesalers. Each member of the team was helpful and they really knew their stuff.
From reception and accounts, to quoting and installation, they were prompt, tidy and organised.
I have no hesitation in recommending Solar Wholesalers for all your solar needs!
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Very good service

The whole process was well managed from initial quote to completion. Installation happened sooner than that initially proposed, was completed all in one day, and was operational the same day. In addition they identified that our existing TV aerial would impede the panels, and replaced and relocated it very satisfactorily at no extra cost to us. Energy production has been excellent so far. They also managed all interfaces with retailer and network operator without a glitch. Very pleased. Show additional information

Ben’s excellent review

Qualified, experienced, neat, and efficient installers. And on time.
Everything was organised and done for me including my electrical retailer
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Great team. Professional from start to finish

We have been happy with our choice of provider during all areas of this process. Starting with the quote and home visit which enabled us to feel comfortable with our choice of provider and system. The office staff have responded to any enquires we had along the way and took care of the coordination of panel, meter installation and grid connection really well.The installation team were very professional in the manner in which they conducted themselves as they worked and provided information as they placed some of the components. Rain threatened but didn’t hold up the work. The team provided excellent promotion for Solar Wholesalers in their presentation , manners and work ethic. If it were my business ,I would be proud to have them as my team.In all we are happy with the results Show additional information

Fantastic supplier customer service was impeccable highly recommended

Couldn’t be happier with the entire process, seamless & highly professional Show additional information

Professional from Start to the End

From contacting Solar Wholesalers on the web for a quote to the end of installation, they have nothing but professional.

They provided a customized solution to my solar installation which other companies were not willing to address. The quoting process was seamless.

From the time I signed on, a schedule was sent outlining the process, with regular updates via email. So I was always informed of progress of the project.

On the day of installation, they arrived on time and the team introduced themselves and went off to work. They were all polite and professional.

At the end of the job, they completely cleaned after themselves. Sweep around the job and removed all materials. A very rare quality with lots of trades these days.

Well Done Solar Wholesalers and thank you.
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Great Service

My second experience with Solar Wholesalers. Sales & quoting was very professional. Once deposit was made the installation was done quickly & with no fuss. Very pleased with the whole process & happy to recommend Solar Wholesalers. Show additional information

Very credible technically, good brands, fair price, works beautifully.

Quoting process was good, no complaints.
Install is very tidy, staff punctual and polite. Obviously experienced.
Seemed very aware of all standards, and paid attention to safety & compliance.
Helped do the SAPN & retailer paperwork.
Showed me how to use the Fronius web (PC) & iPhone app.
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Really professional with their approach to us when they came to look at the roof. Answered our questions every time we rang. Fitted the solar very quickly and again answered all our questions

Sales done by the owner of the company and answered our questions well.
The installation was very professional. One installed the panels and one put in the inverter onto the wall the 24 panels were put on in 4 hours and explained the process to us.
The connection isn’t being done until 3rd January. They have explained the process to us. We have rang the 3 times already with queries and each time there calmly answered all our questions. They will monitor our system once it is up and running they explained to us.so they will be able to explain if there is any problem. Thank you for giving us the contact to this company
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Fantastic to deal with

Every part of the solar wholesalers team was great to deal with.
From quoting to install and follow up
They didn't miss a beat.
Everyone I spoke to was polite and couldn't be more helpful
Thanks very much
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So far so good

Sam was excellent to deal with. He delivered on the quote and install went smoothly. So far so good. Show additional information

Stress Free Process

The whole process from enquiring to installation was very thorough and professional. Totally stress free and was completed ahead of expected time. Show additional information

Working great so far....exceeded expectations

They never big noted there service. However the community of customers in our area did. They arnt the cheapest but valtue for money, inclusions and attention to detail were excellent. Show additional information

Quality system. Neat install.

Solar Wholesalers are very professional and easy to deal with.
We are extremely happy with the quality of the product and the installation.
We were all connected to the grid and setup with the monitoring system easily.
Very surprised how effective the system is even in overcast and rainy weather.
Won’t hesitate on recommending to other people.
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Professional job

The sales/ quoting was professionally done. The installers where great , they worked like Trojans. The new solar system replaced the existing one Show additional information

Everything completed as promised and on time.

Great explanations as to what to expect and what it would cost and why. Helpful contact prior,during and after installation.
Installation staff were professional, efficient and polite. Ti-dyed and cleaned up after completion of installation.
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Everything I expected

Solar Wholesalers were easy to deal with and provided me with expert knowledge and service. They weren't pushy like so many other solar companies that I dealt with. They gave me good solid advice and then followed through with excellent customer service throughout the install process. They are a local Adelaide company, which I was proud to support. Show additional information

Hassle Free Purchase and Installation

I assessed 4 quotations, and the proposal by Solar Wholesalers was by far the best value for money. Premium inverter and the latest panels were proposed. The installation went smoothly (even requiring a scissor lift to reach the roof height). Solar Wholesalers looks after all requirements and dealt with the distributor and retailer directly. The output is spot on to the estimates in the proposal (even though its only been a week and in the middle of winter).

Highly recommended.
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Positive review

The quoting process was really easy.
The installation went well - there was just a delay by a couple of weeks for something to be done before they could finalise the installation.
Can't fault the customer service - prompt, informative & very very friendly.
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Highly recommend a local installer

Great team at Solar Wholesalers Mount Barker.
Came highly recommended by numerous residents of our town of Woodside.
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Professional approach, answered our questions

Sales/quoting process - good, with no pressure.
Installation technicians were polite, tidy, punctual.
Customer service was good, they helped organise the grid connection after the install, helped set up app on phone.
We were happy with all aspects of the installation.
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Easy process start to finish

Everything was so easy sales process was all done by phone. Installation guys were professional tidy and went above and beyond Show additional information

Solar

Extremely happy with the work by Chris Jack and Jesse. Professional neat and tidy.
Pre and post sales sevice excellent
Would recommend Solar Wholesalers

Michael
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Solar content

Customer service was very good from all areas of the company.
There was a delay in the installation due to the solar panels being held up by the corona virus which in fairness was not the company’s fault. They were very sympathetic and reduced the overall cost by $250 which I thought was very considerate. My TV antenna had to be relocated on the roof due to the panels were in the way which disrupted the reception. They replaced the antenna with a new one at no cost, again very considerate.
They also suggested a slightly larger system due to the difference in weather conditions in the hills compared to the plains which made sense, therefore it was comforting to know you were dealing with locals that understood the hills climatic conditions.
I would be happy to recommend this company to anyone.
Thank you.
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Very happy

All went extremely well, we had some delays due to Covid, but that was totally understandable. Solar Wholesalers were great the whole journey and have continued to help with inquiries since installation. I would highly recommend this company because they provide quality and their helpful and supportive attitude is ongoing! Show additional information

Happy Customer

Upon contacting Solar Wholesalers I was impressed with their timely responses , feedback , willingness to help and their follow up after installation. Happy with the product and the staff are exceptional. Happy days. Show additional information

Easy to work with

We were recommended by a friend who had Solar wholesalers install a system about 18 months ago & were very happy & now enjoying the benefits. A seamless process from my initial phone call to Sam, through the paperwork to the install. The Admin staff, Carrie, kept us up to date & promptly answered any queries we had. The install guys were great which was over a few days due to the poor weather, very friendly, polite & professional. They arrived early 7am & did a great job, no mess left & came back at a convenient time to give us a run through of the system. We installed a larger system which will be handy if/when we decide to add a battery. Very happy with what we got. Show additional information

Excellent service!!!

Solar Wholesalers went out of their way to ensure a smooth, timely install due to my tight schedule as i have a baby due within weeks. Would highly recommend!!! Show additional information

Great Install! Great local solar company

The quoting process was great, sent through an estimate when promised. Always helpful with questions prior to purchasing along with the wait time for install.
Install went smoothly, the technicians were friendly and were punctual, helpful.
Solar wholesalers made the whole process quite easy from organising SEG with SA Power Networks to organising the meter with the power provider. Couldn’t have asked for a better company to deal with and a bonus is they are local to my area.
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