Solar Wholesalers Reviews

Based on 585 ratings Aus Ranking

  • 5 star 216
  • 4 star 347
  • 3 star 21
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.40
  • System Quality
    4.53
  • Customer Service
    4.73
  • Installation
    4.78

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About Solar Wholesalers, Solar Installers

Solar Wholesalers
Platinum Partner
ABN: 76 090 593 310  ABN active since 18 Nov 1999 | Sel Absolute Return Fund Sa Pty Limited
verified
ACN: 090 593 310  ACN active since 18 Nov 1999 | Sel Absolute Return Fund Sa Pty Limited
verified

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Solar Wholesalers Solar Reviews

Professional service and installation.

Precisely how everything should happen from quote to installation. All aspects of the process were explained and everything progressed as expected. Show additional information

Top job Top people

No complains all round professional people to deal with - no hype just facts Show additional information

They went out of their way to accommodate every request that I made to fit in with my requirements. Very friendly and professional team.

Everything during the sales and quoting process was timely and friendly. Everything was explained in a profession way and well documented. Installation was brought forward to accommodate an upcoming holiday. They also contacted the new meter installer to come a week earlier than they proposed. Show additional information

A very professional installation

From start to job completion Solar Wholesalers provided a very professional service. Peter from sales was very helpful and gave us options that would suit our property.
The installers Dan and Jess arrived on time, they worked very hard all day and had the system up and ready that afternoon. The system is performing well, we can monitor its output and currently for the first time ever expect to receive a credit on our electricity bill.
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The best of the best.

I found Solar Wholesalers to be outstanding in their customer service from the first phone call I made to the system being operational.
All staff were friendly and helpful and went above and beyond to ensure that I was satisfied. The installers were efficient and professional at all times and left the place spotless.
All my questions and concerns were answered and it seemed that nothing was too much to ask including adjustment of panels for aesthetic reasons and sending someone to help me to get it switched on.
I am extremely happy with the system which consists of best quality components.
I am sitting back now watching money flowing back to my energy account!!
Would highly recommend Solar Wholesalers.
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Great service, no gimmicks

I have been very impressed with solar wholesalers from start to finish and even really good follow up service explaining what the fronius website information.
The installers on the day very friendly and helpful, explaining how it was being fitted and why.
Very happy with my first bill already, 90% reduction and that’s with 9 days of normal bill without solar on it.
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Great result and quality operators

Solar Wholesalers installed a >11KW system for me on our new home. Sam and the team made the quoting process simple and easy to understand. This was appreciated as I knew nothing about solar. They also were honest with me about everything and nothing was a problem (I asked a heap of questions).
Fast forward to install and the theme of professionalism continued. The end result is an awesome system that is easy to monitor via smart phone and is starting to save us huge amounts of money.
I have so far recommended two of my friends to them and will continue to do so as the whole experience was awesome.
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Great customer service

Sales quoting very attentive
Installation good, a little rushed to complete on the day leaving minor details to be attended to later, however more then happy to return to complete.

Overall very happy with product and would recommend.
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Thank you!

The Solar Wholesalers team were fantastic to deal with - they were very polite and approachable from the outset and left a very tidy site after the installation.
All of our questions were answered with detailed knowledge.

We would happily recommend the Solar Wholesalers team to anyone looking to add solar to their home.
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Professional, courteous, easy to talk to, explained the whole process in a very informative unbiased manner.

The whole process was seamless. Nothing was too much of a bother. The workers were friendly,courteous and tidy. The office staff were exceptional, happy to help , professional, friendly friendly. They gave us so much help with connecting up with the AGL aspect which we really appreciated.Would recommend them over anyone else. They were honest and reliable. Sam Cranna did not use any sales pitch, he is genuine, honest person with brilliant staff to assist him and us Show additional information

Couldn't find fault with this Company

After doing fairly extensive research on-line which Finn Peacock helped enormously with - Solar Wholesalers is who we chose for installation. They gave prompt reply to our emails, a fair price, arrived to install the solar panels when they said they would and efficiently installed the panels. You can't ask for more than that really. Show additional information
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Great company to deal with!

I found Solar Wholesalers very efficient and the whole process was very easy. All the staff were very helpful and the installers were very polite punctual and got the job done even when it was raining. They did organise the grid connection which happened about 3 weeks after the installation. Very happy all sound! Show additional information

SA company providing great service

Helpful staff with excellent communication were able to assist us get the appropriate system. Great to see SA company employing staff, not using contractors. Show additional information

Great people to deal with

Quotes. Very good and very helpful.
Customer services. Can't be faulted.
Installation. Timely and great crew.
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Excellent and professional service, supply and installation.

We engaged Solar Wholsalers to supply and install a 10KW system on our new home. Right from the first call I made they answered questions and queries we had, got back to us when they said they would and although they are selling us the system at no time did they even try t over sell us or upset us to other items like batteries etc. They explained the porduct and were honest about it all. They weren't the cheapest quote we got but we got a god quality product, installed professionally and after sales service has been great. Yes I feel we got value for our money. Certainly highly recommend Solar Wholesalers if you are looking at installing solar. Thanks guys much appreciated. Show additional information

The easiest and best company to deal with!

The process was very professional and very easy to deal with, no problems at all! Show additional information

Very pleased with product

Very pleased with the service and attention to detail as well as answering any questions I had Show additional information

Professional, knowledgeable and efficient

From my first conversations with the company I was impressed with their knowledge and understanding of solar. No pressure, just facts and confidence in their systems. Every aspect of the installation was efficient, painless and extremely professional. Why would you want to go with anyone else? Show additional information

The most helpful and professional company to deal with.

The sales / quoting process was clearly detailed and accurate.
The installation crew were awesome. Efficient, tidy, polite and informative as to the use of the inverter screen.

Customer service for this company would rate at the highest level. They thoroughly investigated my requirements, and installed the system up and running in 1 day.
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Professional in all regards

Solar Wholesalers were recommended by mutual friends and we had a smooth helpful courteous and enjoyable experience from start to finish. We have no reservations about recommending them to anyone. Show additional information

These guys are great to deal with and have been helpful right throughout the system planning and installation transaction.

Planning and quoting was complicated by some difficulty in establishing the best location and configuration for the system. I found Solar Wholesalers to be very thorough and logical in their assistance in determining the best outcome for our site.

The installation went really smoothly, all members of the team were polite, helpful and friendly - it was a pleasure to have them on site and they worked consistently to achieve a great outcome ahead of pending rain. Their customer service ethic and approach was great, assisting in all aspects of the planning and installation and ensuring everything was completed and fully operational before they left the site and following up by phone the next day to ensure we were happy with the work.
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Happy customer, good communication and service.

Answered my questions, installed promptly and had good communication with installers and sales and admin. Would reccomend solar wholesalers based on my experience so far. Show additional information

Great customer service

Good communication with team, friendly and approachable, system installed at agreed times, were punctual and efficient, system only in for past 2 days but appears to be working really well! Show additional information

Great Customer Service

We recently had a 10KW system installed by Solar Wholesalers and couldn't be happier with the finished product. The guys that installed the system were efficient and friendly throughout the whole process. Aaron's communication was excellent, he explained in detail exactly how our panels worked and how we can best utilise the system for maximum savings. I was very impressed with the whole solar wholesalers team and I will be recommending them to all my friends and family. Show additional information
Has not been installed yet. Timing for install could have been earlier. Otherwise great service so far. Show additional information

Replacement solar system has doubled energy production!!

Solar Wholesalers (SA) have been really fantastic !! They really went the extra mile to solve the problems we were having with our existing 7 year old system that was producing half the power it was supposed to.
Solar Wholesalers (SA) completely replaced all of our old faulty, 'spiderweb type cracking' Chinese made panels with new Canadian manufactured panels & a new Fronius Inverter.
The installation was a 5 star effort by a really slick, efficient team of punctual, polite guys.
Most importantly...the final result was even more successful than expected!!...The day after installation was a cloudy, end of winter /August day & the new system had DOUBLED the energy output of our previous peak summer kWh's from approx 15kWh to 39kWh !!!
We have no hesitation recommending Solar Wholesalers(SA)!
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Clear advice, seamless installation process, friendly and helpful service.

Solar Wholesalers provided an excellent service. Quotes were competitive, communication throughout the process was timely and clear, and installation was carried out professionally. All staff were very helpful. Show additional information

Simple process

The entire process was simple. My consultant was great to deal with and explained the concept of solar to me clearly. I was kept informed throughout the entire process. They even made sure dealing with my energy retailer was as easy as possible. On the day of installation the team were punctual, friendly and their workmanship was neat and tidy. Show additional information

Excellent Service

Quote and sales process was easy all questions answered in layman’s terms

Installation was delivered as advised and went without issue.

Customer service was exceptional in explaining the processes for solar
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Great service

Very happy with the response to my request for a quote. Very good communication throughout the whole process. Insulation was well done and installers where very helpful.
Happy customer and would recommend.
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Still waiting the new smart meter from Simply Energy.
Solar Wholesalers provided Simply Energy with all the correct details of the meter NMI and the address of the installation.
Simply Energy made a mistake in the address for installation of the meter and when I brought their mistake to their attention they put me back from an instal date of 7 December 18 to 3 January 19. ie I have a functional solar system on the roof and are waiting for the installation of the smart meter.
I have been given no valid reason for this treatment and I consider the meter instal process to be unreasonably slow with very poor communication and a lack of respect for the customer.
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Fantastic Installation

From quoting to installation, the staff at Solar Wholesalers were fantastic - responsive, accomodating and very professional. We couldn’t be happier! Show additional information
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Hello Finn,

Solarwholesalers have been stupendous, to over state - but SO worth it! All working fine - only one problem was not addressed
early in the start, i.e. - quoted for a 7.8Kw system, paid the money etc. but then SAPowerNetworks advised us that our application was denied because we have a SWER line. Info relayed was that the majority of the grid is running on SWER lines in general, so Solarwholesalers transferred our money onto the 6.6Kw system.
We signed up on 20/06/2019 - when AGL had a FIT of 0.20c per Kw, and this was trashed on 01/07/2019 - told it was done by the Energy Regulator, so AGL did not come to the party. System running by 4pm on 11/07/2019 and generating. We had to contact AGL on installation day- as is usual- but they would not put us onto a new Plan until 22/07/2019. Otherwise we are very happy with all your help, Best Site Bar None. Ross & Lesley. Murraylands.
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All went well

I'd have to say that everything about this purchase and installation went as professionally, as 'on-time' and accurately as almost any company I have dealt with in recent times. All staff - regardless of who they were, were helpful, responsive, pleasant, engaging and confident in their product and knowledge. I could not recommend Solar Wholesalers in Mt Barker highly enough based on my experience with them regarding my recent solar installation. Show additional information
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Just paid 10% deposit for the 6.6kw system. Sam from Solarwholers told me that they will proceed with documentation/application works and will advise me in due course. Show additional information

Friendly and professional supply and service

The sales process was enjoyable - no pressure sales which we have experienced with other companies.
The installers arrived on time, they were really friendly and left no mess behind. They offered to come back anytime if we needed help with the system.
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A pleasant experience & neat and tidy !

Sales process was factual and informative, the installation was performed by a great team who were friendly and polite and unlike a lot of other trades cleaned up and took the rubbish with them. Show additional information

Excellent

Five stars are not enough. Excellent service, great system. Everyone at Solar wholesaler was so helpful and answered every question I had. They kept my up to date with every step during the process. The system is working well, couldn't be happier. Show additional information

Great Service

From the initial enquiry to the quote and then installation every thing has run smoothly and within the time frames quoted by Solar Wholesalers.
The materials used were explained and documentation supplied so we could research. The quotes were on time and we were very happy with them. The installer and sparky were on time and everything ran smoothly and they explained everything as they went.
Totally happy with the service provided by a Solar Wholesalers.
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Really happy with the service and installation of our new system Show additional information
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A very positive experience and advice given answered all our questions.
Happy with the service and advice given.
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Solar wholesalers have been great through the whole process. Communication was very good and the installation team where great - Arriving on time and ensuring the installation went as planned despite inclement weather. Solar Wholesalers also assisted with dealing with energy retailer with meter changes as the retailer was not making the meter change required as simple as it should have been Show additional information
Great service by Peter and the team at Solar Wholesalers and would highly recommend them to anyone looking for solar in SA. Show additional information
Installation team were very adaptable with poor weather conditions on installation day and flexible enough to reassign another date. The admin team really streamlined my AGL swichboard connection with shortcuts to speed up connction. Finally Clifford called me a day or so after install to follow up any concerns I was having. They invited me to call them after AGL connection to run over the all the wifi and running procedures.
So my selection was great and Solar Wholesalers is highly recommended.
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