Solar Wholesalers Reviews

Based on 570 ratings Aus Ranking

  • 5 star 205
  • 4 star 344
  • 3 star 20
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.39
  • System Quality
    4.52
  • Customer Service
    4.72
  • Installation
    4.78

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About Solar Wholesalers, Solar Installers

Solar Wholesalers
Platinum Partner

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Solar Wholesalers Solar Reviews

The easiest and best company to deal with!

The process was very professional and very easy to deal with, no problems at all! Show additional information

Very pleased with product

Very pleased with the service and attention to detail as well as answering any questions I had Show additional information

Professional, knowledgeable and efficient

From my first conversations with the company I was impressed with their knowledge and understanding of solar. No pressure, just facts and confidence in their systems. Every aspect of the installation was efficient, painless and extremely professional. Why would you want to go with anyone else? Show additional information

The most helpful and professional company to deal with.

The sales / quoting process was clearly detailed and accurate.
The installation crew were awesome. Efficient, tidy, polite and informative as to the use of the inverter screen.

Customer service for this company would rate at the highest level. They thoroughly investigated my requirements, and installed the system up and running in 1 day.
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Professional in all regards

Solar Wholesalers were recommended by mutual friends and we had a smooth helpful courteous and enjoyable experience from start to finish. We have no reservations about recommending them to anyone. Show additional information

These guys are great to deal with and have been helpful right throughout the system planning and installation transaction.

Planning and quoting was complicated by some difficulty in establishing the best location and configuration for the system. I found Solar Wholesalers to be very thorough and logical in their assistance in determining the best outcome for our site.

The installation went really smoothly, all members of the team were polite, helpful and friendly - it was a pleasure to have them on site and they worked consistently to achieve a great outcome ahead of pending rain. Their customer service ethic and approach was great, assisting in all aspects of the planning and installation and ensuring everything was completed and fully operational before they left the site and following up by phone the next day to ensure we were happy with the work.
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Happy customer, good communication and service.

Answered my questions, installed promptly and had good communication with installers and sales and admin. Would reccomend solar wholesalers based on my experience so far. Show additional information

Great customer service

Good communication with team, friendly and approachable, system installed at agreed times, were punctual and efficient, system only in for past 2 days but appears to be working really well! Show additional information

Great Customer Service

We recently had a 10KW system installed by Solar Wholesalers and couldn't be happier with the finished product. The guys that installed the system were efficient and friendly throughout the whole process. Aaron's communication was excellent, he explained in detail exactly how our panels worked and how we can best utilise the system for maximum savings. I was very impressed with the whole solar wholesalers team and I will be recommending them to all my friends and family. Show additional information
Has not been installed yet. Timing for install could have been earlier. Otherwise great service so far. Show additional information

Replacement solar system has doubled energy production!!

Solar Wholesalers (SA) have been really fantastic !! They really went the extra mile to solve the problems we were having with our existing 7 year old system that was producing half the power it was supposed to.
Solar Wholesalers (SA) completely replaced all of our old faulty, 'spiderweb type cracking' Chinese made panels with new Canadian manufactured panels & a new Fronius Inverter.
The installation was a 5 star effort by a really slick, efficient team of punctual, polite guys.
Most importantly...the final result was even more successful than expected!!...The day after installation was a cloudy, end of winter /August day & the new system had DOUBLED the energy output of our previous peak summer kWh's from approx 15kWh to 39kWh !!!
We have no hesitation recommending Solar Wholesalers(SA)!
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Clear advice, seamless installation process, friendly and helpful service.

Solar Wholesalers provided an excellent service. Quotes were competitive, communication throughout the process was timely and clear, and installation was carried out professionally. All staff were very helpful. Show additional information

Simple process

The entire process was simple. My consultant was great to deal with and explained the concept of solar to me clearly. I was kept informed throughout the entire process. They even made sure dealing with my energy retailer was as easy as possible. On the day of installation the team were punctual, friendly and their workmanship was neat and tidy. Show additional information

Excellent Service

Quote and sales process was easy all questions answered in layman’s terms

Installation was delivered as advised and went without issue.

Customer service was exceptional in explaining the processes for solar
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Great service

Very happy with the response to my request for a quote. Very good communication throughout the whole process. Insulation was well done and installers where very helpful.
Happy customer and would recommend.
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Still waiting the new smart meter from Simply Energy.
Solar Wholesalers provided Simply Energy with all the correct details of the meter NMI and the address of the installation.
Simply Energy made a mistake in the address for installation of the meter and when I brought their mistake to their attention they put me back from an instal date of 7 December 18 to 3 January 19. ie I have a functional solar system on the roof and are waiting for the installation of the smart meter.
I have been given no valid reason for this treatment and I consider the meter instal process to be unreasonably slow with very poor communication and a lack of respect for the customer.
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Fantastic Installation

From quoting to installation, the staff at Solar Wholesalers were fantastic - responsive, accomodating and very professional. We couldn’t be happier! Show additional information
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Hello Finn,

Solarwholesalers have been stupendous, to over state - but SO worth it! All working fine - only one problem was not addressed
early in the start, i.e. - quoted for a 7.8Kw system, paid the money etc. but then SAPowerNetworks advised us that our application was denied because we have a SWER line. Info relayed was that the majority of the grid is running on SWER lines in general, so Solarwholesalers transferred our money onto the 6.6Kw system.
We signed up on 20/06/2019 - when AGL had a FIT of 0.20c per Kw, and this was trashed on 01/07/2019 - told it was done by the Energy Regulator, so AGL did not come to the party. System running by 4pm on 11/07/2019 and generating. We had to contact AGL on installation day- as is usual- but they would not put us onto a new Plan until 22/07/2019. Otherwise we are very happy with all your help, Best Site Bar None. Ross & Lesley. Murraylands.
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All went well

I'd have to say that everything about this purchase and installation went as professionally, as 'on-time' and accurately as almost any company I have dealt with in recent times. All staff - regardless of who they were, were helpful, responsive, pleasant, engaging and confident in their product and knowledge. I could not recommend Solar Wholesalers in Mt Barker highly enough based on my experience with them regarding my recent solar installation. Show additional information
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Just paid 10% deposit for the 6.6kw system. Sam from Solarwholers told me that they will proceed with documentation/application works and will advise me in due course. Show additional information

Friendly and professional supply and service

The sales process was enjoyable - no pressure sales which we have experienced with other companies.
The installers arrived on time, they were really friendly and left no mess behind. They offered to come back anytime if we needed help with the system.
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A pleasant experience & neat and tidy !

Sales process was factual and informative, the installation was performed by a great team who were friendly and polite and unlike a lot of other trades cleaned up and took the rubbish with them. Show additional information

Excellent

Five stars are not enough. Excellent service, great system. Everyone at Solar wholesaler was so helpful and answered every question I had. They kept my up to date with every step during the process. The system is working well, couldn't be happier. Show additional information

Great Service

From the initial enquiry to the quote and then installation every thing has run smoothly and within the time frames quoted by Solar Wholesalers.
The materials used were explained and documentation supplied so we could research. The quotes were on time and we were very happy with them. The installer and sparky were on time and everything ran smoothly and they explained everything as they went.
Totally happy with the service provided by a Solar Wholesalers.
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Really happy with the service and installation of our new system Show additional information
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A very positive experience and advice given answered all our questions.
Happy with the service and advice given.
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Solar wholesalers have been great through the whole process. Communication was very good and the installation team where great - Arriving on time and ensuring the installation went as planned despite inclement weather. Solar Wholesalers also assisted with dealing with energy retailer with meter changes as the retailer was not making the meter change required as simple as it should have been Show additional information
Great service by Peter and the team at Solar Wholesalers and would highly recommend them to anyone looking for solar in SA. Show additional information
Installation team were very adaptable with poor weather conditions on installation day and flexible enough to reassign another date. The admin team really streamlined my AGL swichboard connection with shortcuts to speed up connction. Finally Clifford called me a day or so after install to follow up any concerns I was having. They invited me to call them after AGL connection to run over the all the wifi and running procedures.
So my selection was great and Solar Wholesalers is highly recommended.
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THE "Best" in Town - Bar None!!!

Hello everyone thinking "SOLAR"
DON'T go past the terrific team at Solar Wholesalers - they have all the info a client will need, they have the Best team of installers, professional, personable, well equipped and friendly. Nothing is too much trouble when dealing with them. They installed quickly, quote/s were very, very close and materials all 100% - Top of the Tree !!
The team at office level performed everything and had ensured our products were registered and Warranties made valid; took our phone calls without hesitation when our understanding was at the base level and they kept us fully informed all the way.
Our Inverter was producing within 7 minutes of being turned on And with the last 3 days being overcast with some light showers, the inverter was actually producing solar energy for immediate use. An added surprise done by the install team was to use a leaf blower and clean our gutters out - Wow- just a wonderful little touch **
The only "snag" is with dealing with the energy Retailer, which is beyond anyone's control.
All Good - *******AAA company - Go Guys!
Ross and Lesley - 11/07/2019
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It now seems that if I had bought my system from my electricity supplier Origin my feed-in rate would have been much higher(18c v 10c) and this would have affected my decision had I known about it. You should consider mentioning this. Show additional information

Great service, friendly team

The whole team was great and made choosing this company to install our system the right decision. From the extremely helpful and informative (and not pushy) office staff, to the fantastic and friendly team of installers that came out. No question was a dumb question and nothing was too much trouble for them; even the after sales service was great. They made the experience easy and stress-free. The installation team arrived on time and cleaned up after themselves. Everyone went out of their way to make it a pleasure to deal with them. Will and have recommended them to others without hesitation. Thanks heaps to the whole team at Solar Wholesalers Show additional information
Good team that from quoting to installed ???? Show additional information

Very happy with every part of the process

From the initial phone call to installation the staff are all very professional, friendly and were great to work with. We booked this company from a recommendation and would happily recommend them to people looking to install solar. Show additional information

Great service all round.

Very happy with the whole process from first inquiry to the installation. Show additional information

Installation team were fantastic & product seems good too!

I had a great experiance during the install. It was tricky, they discussed it with me before executing, listened and did what was required to make it work. I'm currently really impressed with the output, when the sun is bright at least! Show additional information
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Everything went well, everyone was easy to deal with great company and local to us.

Everything went well, everyone was easy to deal with great company and local to us. Show additional information
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High quality system installed expertly.

The whole process from quote until installation was seamless and pleasant. Show additional information

Fantastic advice to prospective customers and excellent installation

We contacted Solar Wholesalers as part of our own research for identifying a solar company which would be best suited to cater our needs and be able to provide value for money. We then sought information and quotations from around five solar companies. We also discussed the matter with the Customer Service officers of those companies. After doing further research we decided to accept the quote from Solar Wholesalers (one of its Customer Service Officer, Mr Sam Cranna, with whom we initially dealt with was very helpful as well as knowledgeable in patiently responding to all our queries until we were totally satisfied. Its electrical worker Daniel Hartmann was very good in installing the solar panels. So far, we have also been very happy in terms of getting helps , particularly from Mr Clifford Sayer and Ms Candise Cave, in oragnising the grid connections in a timely manner.

In light of our excellent experience with the Solar Wholesalers, particularly in terms of purchasing and installing the solar panels and well as getting the grid connections, both my wife Mahjabeen Ahmad and I (Shamsul Khan) remain hopeful that we will continue to get the same knowledgeable advice and quality customer service down the track as we move along. We sincerely hope that the Solar Wholesalers will never disappoint us this this.
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Excellent installation from the two young gentleman

The quoting was excellent, we needed an extra device for the WIFI support because our modem was to far to be connected no extra charge
the installation went well.there was one panel damaged in the package. it was fitted the next day with no drama or problems.

Everything was organised and done before the promised time.Everything was explained very well.
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Very professional and personal in dealing with all aspects of the process from quotes, to installation, to office assistence. Friendly, courteous, quick to respond and assist in every respect. Full marks! Show additional information

Professional Company

From the initial system design & quote Solar Wholesalers were great to deal with. All staff were professional & competent. Show additional information
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