Solar Wholesalers

Solar Wholesalers Reviews

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4.7

Based on 1120 ratings

About

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Reviewers report paying: $6,400 - $7,400 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solar Wholesalers Reviews (1120)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.6/5

Value for money

4.7/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 634
  • 4 star 463
  • 3 star 22
  • 2 star 1
  • 1 star 0

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Seamless and Efficient Installation, Excellent Communication

Efficient response to our enquiry and thorough explanation of the available options. Once selected, the installation team did an excellent job on an extremely hot day and were very helpful and fast. The communication between the office, the installation team and us was outstanding.
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Quick, efficient installation

The quoting process was fine - similar to others that we've dealt with but I was impressed with the detail and the company's capacity to pre-empt questions. We had to wait a while for installation after paying the deposit; fortunately the team were able to squeeze us in on short notice (no problem with that, by the way). The lads who did the installation were friendly and efficient and consulted us on all aspects of the process. The office followed up next day to check on how things went. Now just waiting for the new meter so that we can start using the system.
Inverter rating: 3/5
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Great Pre-Sales Support with Excellent Installation Quality

The sales process was simpe and straight forward. It began with an half an hour phone conversation to ascertain my requiremtns from the system and to answer any questions I had. Follow up questions were answered propmptly and to the point.

The installers were great Working at 35 degree heat they started early and completed the work by 3pm. The electrical work looked clean and organised. The panels were neatly placed according to plan. No visible cables or loose ends. The system was up and running by the end of the day.

The installers checked the system was working as expected. I received the SolarEdge account and was able to check the solar production and energy consumption.
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No fuss installation!

I found dealing with Solar Wholesalers was easy and stress free right from the start. I had some rather naive questions to begin with that the salesperson respectfully discussed with me to improve my understanding of the choices of panels, racking and inverters available. The job entailed removing an old system before installing the new and the whole process was accomplished efficiently and effectively. Thank you to all at Solar Wholesalers who assisted me in this significant purchase.
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Solar Wholesalers

The service was faultless throughout. I strongly recommend them without reservation.
Panel rating: 5/5
Battery rating: 5/5
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Very efficient service

My new system from the quote to installation was handled in an professional efficient and uncomplicated manner. Highly recommend this company.
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Excellent

From the very beginning the experience with this company has been exceptional! Excellent, prompt communication, hassle free experience and wonderful people to deal with. Would highly recommend. Definitely 5 star service and product.
Inverter rating: 5/5
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A great experience Solar Wholesalers!

Peter was good at explaining the detail and provided information quickly as promised. My questions were answered in a format that I understood. The installation went smoothly as planned. I was supported to log on to the monitoring system by the electrician. Overall the customer service was excellent at all stages of the project.
Inverter rating: 5/5
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Second time happy customer

We used Solar Wholesalers for our first system in 2018, and when it came time to install a system in a new house we had no hesitation in using them again, after seeking a couple of quotes of course. They offered the best price for the kind of system we need, the staff have been unfailingly friendly and helpful, and willing to answer all questions. The installers were also excellent on the day, assisting us to decide on the exact configuration for the panels, and getting the job done without fuss or mess.
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Perfect Every Step Of The Way

From the moment I called to talk about the system at 4:45 one afternoon to the installation, everyone was very helpful. They made sure we understood everything that we were getting. They didn't want to upsell us to a system that wouldn't have benefited us anymore than what we purchased. The admin staff were helpful with everything admin. The guys that installed made sure we were happy with the location of inverters and panels. Overall a great experience and I would recommend Solar Wholesalers
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Very happy customer

Solar Wholesalers installed 2 systems for us, both installations went very well. I was impressed with the installation teams they were professional, polite, efficient and cleaned up after the install. The pricing was very competitive and their communication with me was exceptional. I would have no hesitation in recommending them to my friends and family.
Panel rating: 5/5
Inverter rating: 5/5
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Excellent Company

From the initial follow up after receiving the quote, to the installation and after sales follow up, Solar Wholesalers have exceeded all expectations.

Sam knew the product thoroughly and answered my many varied questions.

The install team were excellent, punctual, polite and provided a top quality finished job.

The admin team organised the smart meter install with our retailer and sorted the SolarEdge app registration / access.

I highly recommend Solar Wholesalers, the service is excellent. A well oiled and professional team.

Inverter rating: 5/5
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Great service from start to finish

Great service from start to finish. Great knowledge, installation and service. Very helpfull and nothing was too hard.
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Excellent service

Very thorough quoting process - understood our requirements clearly. The back office staff followed through on all aspects of grid connection, approvals etc. Field crew very efficient installation on planned date. Lots of follow up with a lot of attention to small details.
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Professional, high quality throughout

Every step of the journey, from the initial contact, through quotation to installation was professional, high quality, true to the word
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Fantastic installer

The installer are fantastic. They are professional, efficient and knowledgeable. They are very patient to answer my inquiries. One of the staff Matt helped me to set up my Solar Web app step by step after installation . They took off the shoes when walking into the house to avoid making any mess. Thanks so much for their fantastic work. It’s a great idea to install solar panels and great choice to choose Solar Wholesalers.
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great service, advice and information about the product

Sales and quoting was easy and informative
The installers did a great job.
Staff who organised the job very help and friendly
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So impressed!

Amazing service! Professional and friendly staff that take their time to explain and answer any questions. So glad we chose them!
Panel rating: 5/5
Inverter rating: 5/5
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Excellent Service Throughout

Excellent and very professional service throughout. The process was made very easy for us right from quoting through to installation and everything was taken care of by Solar Wholesalers. Would recommend to others.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Excellent installation and setup for a replacement system.

Our 6kW 'Fronius' based installation was a replacement for an older, smaller system, and consisted of two 'strings' of panels, an inverter and a 'smart meter'. We initially looked into getting a battery system, but life intervened and found a better use for the extra dollars involved in this option. We still have the option of adding the batteries later on with this system, though. I actually had a good idea about the system I wanted, and approached a couple of installers for their comments on my ideas and an indication of pricing, Both the sales-people I talked with were informative and courteous, and provided extra information to help me reach a decision.

The team of installers arrived exactly on time, and got to work as soon as they had scoped the job. Our old system came off, the new system went on, with only a minor hiccup with getting larger cables through the small spaces within the walls. That was expertly resolved, and in a few hours the system was producing (and exporting) energy. There was a minor bug in the inverter connection to the remote web site, but that was fixed after consulting the manufacturer, (a software update?) and the inverter is now running at full throttle.

The app to access the inverter's operation is pretty easy to use; I have it running full time on my office PC. The installer explained how to set it up and access the performance data on both a phone and a PC, and with a little digging thru the user accessible menus, I found the technical data reporting and graphing system, which is very comprehensive.

All told, we are very happy with both the install and the solar energy system. The team got into the job, and just kept going until it was finished. They cleaned up the site when they had finished, were not unnecessarily noisy while they were working, and impressed me as being an efficient, competent team. The equipment certainly seems to be high quality, and to work quietly and without fuss or intervention. I would cheerfully recommend both the installers and the equipment to anyone who is considering replacing an old system or installing a new one.

Panel rating: 5/5
Inverter rating: 5/5
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Once again extremely happy!!

This is the second time we have used Solar Wholesalers and once again they were fantastic. We just installed 2 batteries at different properties and replaced an old solar at one property.

From the quoting stage right through to the installation and payment everything went smoothly. From our city property to our country beach house nothing was too much trouble. Both properties were left very clean at the installation, and time was taken to ensure I understood the app.

The sales team and follow up after installation again were fantastic. Very knowledgeable and happy to answer all questions.

I highly recommend Solar Wholesalers

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Five Star Installer

Professional, friendly and reliable solar installers from quote through to installation.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Excellent service. Great communication.

Excellent service. Great communication. Patient and informative to explain how it works, what is most suitable. On time, friendly installers. Thorough. Highly recommend.
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Great service

We dealt with Peter from Solar Wholesalers who went through a number of different options on systems that might suit our needs. We settled on one that he recommended that was neither the largest or most expensive. We gained quotes from 3 other installers and decided on Solar Wholesalers as their quote was in the middle and they are a local business and as it turned out come with glowing endorsements from neighbours who have dealt with them.
Tha actual installation was a week earlier than expected and the guys that did the install were great. They were on time, friendly and professional, worked quickly and tidied up afterwards. Shame I can't remember their names but we were very happy with them and the whole process.
Would highly recommend this company.

Panel rating: 5/5
Inverter rating: 5/5
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Excellent Install by a Very Professional team

Words don't seem adequate when giving the deserved "Gold Star" Rating to the wonderful TEAM at Solar Wholesalers!
From my initial contact with Peter Sendy, in the design/sales area, the communication through the office team to the arrival of the install team ready to start work, the whole process has been amazing, and I have to say everything proceeded without any hiccups or issues of any kind.
The install team were very professional and the work ethic they displayed was exemplary, which is a credit to all within what must be a wonderful company and great place to work. And: I the customer was the beneficiary of this great group of happy people from the Solar Wholesalers Team.
An 11/10 for the whole job and the installed products:

Panel rating: 5/5
Inverter rating: 5/5
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Great experience

Sam from Solar Wholesalers was prompt and followed up on the status of the quote, if I had any queries.
The installation was done within one day, no dramas and they cleaned up any mess from the installation.

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Original Review on 19-12-2022:

Good service great installation team would recommend to others

Happy with the whole process from Solar Wholesalers The installation took place on time the installers were great friendly helpful and totally cleaned up on completion.
Well done to you all very professional Thank you
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

10 months later we asked Alan: "Are you happy with the performance of your system so far?"

Excellent very happy
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A++ installer

Very informative quoting process, very satisfied with installation. this installer also organise all grid connection with my energy provider, I didn't have to do a thing!. after sale service is very prompt and helpful. Thank you solar wholesaler
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Great outcome

Great outcome - very simple, straightforward and professional process from quotation right through to installation. Our install took nearly 12 months from the time of quotation to install completion due to a prolonged build time for our extension. The Solar Wholesalers team were fantastic - nothing was too much trouble. They were onsite on 3 separate occasions over the course of our building process - firstly to remove the old system, then to position the rail brackets prior to roof painting then finally to complete the new install. Throughout this time they maintained regular contact and communicated clearly when work was to be undertaken. Installers were prompt, very professional and knowledgeable.
A great local business who obviously take customer service and satisfaction very seriously. Their quote was very competitive and their patience with our prolonged install was much appreciated. I was prompted to contact them through word of mouth from another very satisfied client and would have no hesitation recommending them to anyone who is considering a solar project.
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Professional service throughout

Simply professional and seamless customer service from start to finish. Helped us understand all the jargon in simplified terms. Very happy with the installation and the installers were professional and polite in every aspect and you would not even know they were there as the site was left as clean as before they arrived. - Happy days :-)
Inverter rating: 5/5
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Review

All very professional ,courteous and punctual, good communication, so easy to deal with right from the first enquiry
Panel rating: 5/5
Battery rating: 5/5
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A great company to deal with

solar wholesalers is an easy company to deal with. The installers came promptly, did a great job, very polite. we had difficulty with the app but that was sorted out, just not as computer literate as the younger generation. Just can't wait to see our electricity bill.
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Exceptional service & product

Friendly, informative & exceptional service from first contact to installation & follow up
Customer service excellent, approachable & consistent
Consultation throughout
Installation seamless, friendly, professional & timely
Everything ran to proposed plan & ensured everything up & running smoothly before leaving property, no question or query too much
Can not recommend this company & product more highly
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A pleasure to deal with every step of the way

After getting quotes from a few places we decided to choose solar wholesalers in mount barker due to word of mouth reviews given to us by 5 other people we know used them.

The sales/quoting process was extremely easy and over the phone. Quotes were quick and easy and there was no sales tricks. They were very transparent, this is what we would recommend and this is what it will cost.

Another company we got a quote from took the “this is what it will cost you but if we give you this discount and this one and because it’s this time of year I can give you a mangers discount” etc etc approach, I was not a fan.

We got a byd battery as well which involved the extra step of getting one of there electrians out to have a look at placement before the install.

Installation was great and the installers and electrican were extremely nice and knew exactly what they were doing. They did a great job of cleaning up after themselves. I think it really makes a difference that the installers and electricians are actually employed by the company and aren’t contractors. They arrived on time.

Customer service along the way has been excellent, any questions we had promptly answered, this makes us feel good should we need assistance in the future.

If your considering solar/batteries do your self a favour and just call solar wholesalers, you will be pleased you did.
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Great service.

Great service, every one from quoting admin and install was helpful friendly and they all did a little bit extra than was expected. The quoting process was very informative and they spent the time to make sure I understood the reasons behind their suggestions. The admin staff were helpful and efficient and just made everything happen. The installers were great guys and took pride in what they were doing and even took the effort to tidy up previous trades work leaving the areas they worked on better than when they started. We are very happy with the system that they have installed. We have a lot of trees so added optimisers to protect the panels and help electricity generation which has increased the overall price.
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Brilliant Solar Company

I really like can not recommend Solar Wholesales highly enough, from first phone call to final installation it was a joy to deal with them
Panel rating: 5/5
Inverter rating: 3/5
Battery rating: 5/5
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Very happy - excellent service

We recently had an 11.6KW system installed by Solar Wholesalers and couldn't be happier with the experience. We received the quote and detailed information without delay, and Sam and the team were always quick to answer our questions to help with the decision making process. The installation itself seemed quite straightforward and there was very little for us to do. The system is performing very well so far, and I'm loving the SolarEdge app so we can monitor our energy generation and usage!
Panel rating: 5/5
Inverter rating: 5/5
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Professional and Seamless Service

Recommended to me by my neighbour. I sourced 3 quotes from different providers and found Solar Wholesalers to be the quickest, friendliest and best priced. There was no hard sell. Sam was helpful with any queries and gave the advice that I needed to make the best decision for me.

When I was ready to proceed, Matt came out to discuss the installation and inspect the roof, meter box etc. He too was friendly and informative, and gave me the confidence to accept their quote over others

A few weeks later Tim and Elliot arrived and installed the system. I am now enjoying the savings.
Thank you to the whole team. I highly recommend them.
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Very Professional Company

From five companies who gave us quotes, we chose Solar Wholesalers to supply and install our solar system. They were not the cheapest, but we had checked companies carefully, and people who had used them generally gave very positive feedback, including three who became repeat customers when they moved residences. We are completely satisfied with the company, from their own trained installers who were very professional, friendly, careful, ever helpful, and obviously experts at their job, through to the front office staff who have often made contact via email, to make sure all is well, and to check we are making the best use of our system. They helped us every step of the process.
Panel rating: 5/5
Inverter rating: 5/5
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Solar and Battery Woodside SA

Excellent service from start to finish, installed ahead of schedule and all completed in a day
Panel rating: 5/5
Inverter rating: 4/5
Battery rating: 5/5
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Good reliable company.

Great to deal with, fast response and questions answered accurately. Installers were fast and on time and helpful!
Inverter rating: 5/5
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Trouble free installation

I was contacted promptly and Sam answered my questions and provided the system information in a very professional way.
The installation arrived punctually and were polite,tidy and informative.
The office staff were very helpful and organised the "smart" meter installation.
A very pleasing experience!

Panel rating: 5/5
Inverter rating: 5/5
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Solar Wholesalers installed a system on our house in Adelaide in 2009 and it’s still running flawlessly, which is why we chose them to install the system on our house on the coast.
The guys were extremely friendly and very professional, resulting in a beautiful install (I wish the NBN install could have matched their quality!!).

Panel rating: 5/5
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Fantastic and smooth Installation

Solar Wholesalers are excellent and professional. Their office staff, Peter, Colleen and Carrie are very helpful and the installers, especially Dylan, know the system very well and answered all my queries.
I would definitely recommend them for solar system installation. They offer quality product and excellent service, call these guys!

Looking forward to installing a Tesla battery in future also through solar wholesalers?
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Excellent team

Solar Wholesalers were recommended to me by 2 separate friends completely independently of one another. The process of developing and quoting a solution, installation and follow up has been superb.
All communication was prompt and accurate, especially when taking into account the long delays from initial quote to power online due to my extended home build.
They guided us through the process with the retailer and never made us feel like we were a burden. Thank you!
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Did not disappoint

Full disclosure; I am a full time electrician, installing smart meters 5-6 days a week, but I am not qualified to install solar myself. I had come across Solar Wholesalers before, and from that perspective, they had always stuck in my mind as producing a product that stood out. Doing my due diligence, and considering the outlay of cost I was expecting, they werent the only company I sought a quote from.

In the end, I cant continue to recommend them enough. The process was smooth, from quote to install, as well as afterwards. My biggest concern going in was how the battery system would operate (sought blackout protection), as well as whether it would be able to interact with my existing system; not being familiar with the products myself, solarquotes was a great resource for confirming everything I was being told, especially when I was finding it difficult to compare "apples to apples"; stuff like "would I be better off paying the extra for a Tesla instead?". Sam was patient, and happy to answer anything that I threw at him.

After all the info we were given, we went with a 16kW battery to pair with a new 7kW solar system on the roof, bringing us up to 13.5kW total. Given the rain we had been experiencing, I had not been expecting to get full charge over the course of winter, but I was quickly proven wrong (and I'm glad we have room to expand on the battery if we need it later), as my old system is feeding into it as well (I wasn't sure this was going to be possible given we have three phase to the house).

The installers rocked up exactly when we were told they would, did clean work, and tidied up after themselves, and were fine with me asking questions as they went. One minor problem with the monitoring got fixed up the following day, and the installers have been great when I've rung up asking how to check on certain details around the battery settings. While obviously super busy, the level of care they've demonstrated both on site, and checking in post install, send the message that they are prioritising a quality product and customer satisfaction

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Great Service

We are very happy with the service from Solar Wholesalers. They installed solar panels last year and a battery this year.
The whole process has been excellent from start to finish.

Battery rating: 4/5
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Great Customer Service and Wonderful Installers

I went to numerous companies to get a quote and Solar Wholesalers were very good with their included information about everything they were quoting. They explained why they use the particular systems they do and that they place emphasis on quality.

The installers were extremely professional and arrived on time, were well presented and cleaned up after themselves. They took the time to discuss where I wanted everything and explained what would occur prior and during installation.

Administration were very friendly, kept me informed and followed up in regards to grid connection and payment requirements. They took control of everything and they are definitely experts who have the process well planned and executed.

Panel rating: 5/5
Inverter rating: 5/5
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Excellent system and installer

Solar Wholesalers provided a detailed quotation for the supply and installation of the 10.79 kW (26 panels) system. This included a solar panel report which outlined the power rating of the array, model/manufacturer and number of panels, total panel area, estimated system efficiency and energy output, inverter (which includes production and consumption monitoring), and isolator. The warranty period of their products and labour were also included in the quotation, which is reassuring.

The installation was professional which included a site inspection prior to the installation. The installation was completed within one day, and system working on completion (but not exporting to the grid).

Solar Wholesalers was also prompt with their communication with me, the government agencies on the solar rebates, as well as the power network for the installation of the new smart meter once the solar system was installed.

The customer service was efficient and responsive, and after sales service was also similar. One week after the installation of the smart meter, I was not able to see the solar export to the grid and reported to Solar Wholesalers. One of their electricians attended my property within two days and I can now monitor my production and consumption, and export to the grid.

Panel rating: 5/5
Inverter rating: 4/5
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Great Job

Sales and quoting job was easy and efficent. The lads who did the installation were quick and efficent, plus, they were very polite and easy to get on with. Solar Wholesalers arrange the grid connection. They whole process was easy. Well worth dealing with.
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