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Solar Wholesalers Reviews

Based on 318 reviews

  • 5 star 91
  • 4 star 209
  • 3 star 17
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
    4.30
  • System Quality
    4.47
  • Customer Service
    4.66
  • Installation
    4.74

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About Solar Wholesalers, Solar Installers

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Solar Wholesalers Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
18.18kw Canadian 330w sma 20kw inverter. Pete from solar wholesalers was great with free upgrade on inverter from 15to 20kw 3 phase for free the boys that installed it are friendly and good to get along with. Show additional information
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From start to finish Solar Wholesalers have been fantastic to deal with. They were not the cheapest but what made us go with them was the positive feedback they had received from all their previous customers. Reading other sites clearly going with a reliable company with great service, back up and quality products was very important and worth every cent. Want to thank all staff (Sam, Candise, Colleen, Lochie, Tyson, Callan, Clifford )we dealt with for all the help, professionalism and assistance they gave through the whole process.
Vel & Rose
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Great service. Nothing at all to complain about with this company. Show additional information
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I found this company fantastic to deal with, nothing was to hard, their knowledge base was great, the installers where polite, and very efficient, I have nothing to complain about, GREAT company to deal with. Show additional information
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Fantastic company to deal with. Awesome people and a quality job Show additional information
Waiting for SA Power networks to do install of meter. No fixed date therefore a hold up.
Solar Wholesalers have been very professional and helpful
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Your web site and information on it is excellent. Did some research on solar systems and a lot of reading on your web pages which was so helpful. Just reading what is on your web site helped to make my decision to put panels on the house. The companies that you selected for the 3 quotes had nothing wrong with them but I happened to work on a new house that Solar Wholesalers were working on at the same time and I got talking to them. I did notice they are on your top 10 solar companies. I tell all my friends to check out your web site if they are serious about getting solar before signing up to any companies so they have more knowledge and questions to ask the companies sales people. Show additional information
well in front of others Show additional information
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We would recommend SOLAR WHOLESALERS to anyone interested in solar, we started our journey not knowing much at all about solar. 5 companies later still not much the wiser., until i rang solar wholesalers best service since day one ,sales person ,office staff very informative, electrician, solar panels fitted the day stated never left us in the dark about anything. Always available if you need anything. PLEASE RING OR EMAIL SOLR WHOLESALERS YOU WILL BE IMPRESSED BY THEIR STANDARD. WE WERE. Show additional information
I have found Solar Wholesalers to be a very professional company in all areas, Sales, Installation etc.

Installation was started at 8.30 am and by 1.30 pm we were accumulating kWh. The installers were quiet and unobtrusive and kept me informed of the progress. Its been running for three days and at this stage we couldn't be happier.
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Significant delays by our electricity provider - Alinta - have resulted in significant delay to our Solar installation - not an issue with Solar Wholesalers at all. We are going ahead with the total system install tomorrow even though our meter has not been switched over for feed-in tariff. Solar Wholesalers have been supportive and pro-active throughout this process. Collateral reporting indicates many other buyers and installers have experienced the same or similar delays with SA power retailers including Alinta and AGL. We had SEG approval certification from SA Power by 26 January 2018, then put in the service request with Alinta with all documentation. Alinta raised a service order by 9 Feb (apologizing for tardiness!); however, Alinta then cancelled this service order on 11 Feb 2018 unilaterally and did not inform us or the installer they had done so.....until I chased them down one week ago to find out why they had made no further contact since beginning of Feb 2018 .... We have still had nil response from Alinta re a new service order and an indication of when the meter conversion will likely happen............ Show additional information
Customer experience was great - they were prepared to take the time to explain and discuss all issues, they answered all my questions regardless of how ridiculous they sounded to them. Their workmanship was brilliant - I think they stopped for about 10 mins to have lunch but otherwise they kept going to ensure that they completed the job correctly. They did not commence the job until they had the date-time that ETSA provided for the meter box upgrade.
Great to have such professional, polite and thorough workers at my home.
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It was an absolute pleasure dealing with the team at Solar Wholesalers. No question I asked was considered stupid and the best part of their service was that they delivered what they promised, AND ON TIME - a rarity, in my recent experience, when dealing with tradespeople. Show additional information
Solar Wholesalers were the only company that followed though my inquiry from start to finish. One rang me today, months after my initial inquiry!
Thanks
Judy
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Being installed next week, has been a good experience so far Show additional information
From start to finish excellent service even though we never met anyone except the installers who were terrific. Show additional information
All of the team that I dealt with throughout the use of their service were great to deal with; from quoting to installation and following up after install. The team were prompt in quoting, outlaying the options to me, explaining the process and what would work best for me, and in organising the install to be done as soon as possible. Very happy with the service, the quality components used, the price and the professional manner that the company operates with. Thank you! Show additional information
Very happy with service and product from quote examination, options, set up and final installation. True professionals! Now for the sun! Show additional information
They arrived on time, communicated well, did good quality work and cleaned up well. All good. Show additional information
Everyone in the process from the initial contact to installation was a delight to deal with and very professional; great with communication and efficient on all levels. An absolute pleasure to deal with. I have already highly recommended this company to my friends. Show additional information
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When it was diagnosed that the mini inverters in the solar panels were blocking the TV signal to all ABC programmes, James was diligent in arranging for this problem to be solved. Their team of installers were prompt, incredibly hard working, in spite of early rain, most professional. Show additional information
I chose Solar Wholesalers as they are located locally, are up to speed with current technology and cover all aspects of installation themselves rather than sub contracting. Show additional information
We chose Solar Wholesalers based on reviews generated by customers. The team was extremely helpful and well versed in their field. The installation crew did not disappoint. Solar Wholesalers assisted without the hard sell. Instead they were guiding and informative never straying from our requirements. Well done to this crew. Show additional information
I didnt even bother shopping around after I spoke with this company initially, best decision I have ever made was just going with the supplied quote.
Probably wasnt the cheapest but all too often 'you get what you pay for' - been bitten by cheapest price once too often, absolutely no regrets whatsoever, would go straight to them again if ever needed.
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While there are plenty of companies to choose from i had heard fantastic feedback about Solar Wholesalers. While their quote was not the cheapest it was the best value and meet my needs of rapid payback and piece of mind regarding a problem free system into the future.
The installation process went smoothly and as promised.
I would have no hesitation is strongly recommending Solar Wholesalers. Don't get sucked in to a cheaper system, deal with real people who are there to ensure you get the right outcome for your individual needs.
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The first question above doesn't allow of our choice which was for the number 9 (Solar Wholesalers) of the top 10 on your home page. That is, we learned about them from your site but not via the quotes offering. For some reason, your three quotes process didn't offer Solar Wholesalers as the third quote (we only received two) which is surprising as they are not far away from us (Bridgewater) in Mt Barker. I wrote to your support email address querying this outcome but have not had response.

Supplier Reply

Hi,
Yes sorry unfortunately our system at the time of your submitted enquiry was unable to send your details to Solar Wholesalers on our network for a 3rd quote. This may have been due to them not being active for enquiries, or their daily, weekly, monthly enquiry quotas may have been fulfilled.
I hope that helps.
Regards
SolarQuotes
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Only early stages as still waiting to be installed. Show additional information
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Solar Wholesalers were very quick to answer any concerns I had, and being a technician myself, they were happy to provide me with the more in depth information I sought. Though I have not yet had the system installed (next week) I cannot fault their customer service.
I like that they do not subcontract to another installer, it gives me piece of mind that if anything does go wrong, I have the one point of contact to worry about.
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We were very impressed with Solar Wholesalers' professional approach throughout the quotation and installation process. Options and choices were explained clearly, and their final price was very competitive. The installation team (who were company employees rather than sub-contractors) were polite and efficient, and the installation was well done. I would not hesitate to recommend the Company.

We are a heavy-use household, averaging about 50kWh/$17 per day across the 12 months before solar installation. Our first quarterly post-solar bill confirmed that the predictions of system performance made by Solar Wholesalers during the quotation process were accurate. We are very pleased with the outcome: our solar system will have paid for itself well inside two years.
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I wanted people to come and have a look at my house as it is a 2 storey residence. I found it difficult to get someone to come out to have a look at the place when I was able to be there.
Solar Wholesalers ended up getting the job as even though they were more expensive than the other, they actually came out and talked to me and I also knew of a number of other people who had used them and were happy with their service.
Looking at a January installation as rules have changed on meter installations and waiting for AGL to do their thing.
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solar wholsalers are local and do it all no sub contraters Show additional information
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From first receiving the quote to the finished job. All phone calls, emails, questions, were answerd, in a manner that I understood. All personal were polite and helpful.
A real professional team. Congratulations. A real pleasure to do business with.
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Solar Wholesalers have been really helpful and professional. Right from quotation to helping with meter change application, advise on type and size of panels and inverter to choose based on our individual circumstances and professional installation, it has been a great and positive experience. Thanks for proactively moving the tv antenna anticipating interference from panels. Show additional information
Solar Wholesalers take pride in their work. I have been very happy with the quality of their work and the performance of the system (after 2 days). Show additional information
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Solar Wholesalers have been great to deal with from start-to-finish: sales, administrative, design and installation. Very happy with the system that we bought. Show additional information
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