Solar Wholesalers Reviews

Based on 870 ratings Aus Ranking

  • 5 star 438
  • 4 star 410
  • 3 star 21
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.54
  • System Quality
    4.65
  • Customer Service
    4.81
  • Installation
    4.84

Show ratings from:

Timeline

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Solar Wholesalers, Solar Installers

Solar Wholesalers
Platinum Partner
Solar Wholesalers is a SolarQuotes Client (what does this mean?)
ABN: 76 090 593 310  ABN active since 18 Nov 1999 | Sel Absolute Return Fund Sa Pty Limited
verified
ACN: 090 593 310  ACN active since 18 Nov 1999 | Sel Absolute Return Fund Sa Pty Limited
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: BLD 230894 Sel Absolute Return Fund Pty Ltd 
verified

Reviewers report paying: $4,900 - $7,300 for depending on hardware choice and installation difficulty ( how is this calculated? )

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Solar Wholesalers Solar Reviews

Great Customer Service - delivered on promises

From the initial contact through to the installation and follow up, Solar Wholesalers have been excellent to deal with.
Sam, Carrie and the installation team provided friendly, professional and practical advice to ensure the solar system delivered what we required and importantly on the dates they arranged.

Highly recommend.
Show additional information

Excellent and Professional

We were very impressed from the start of the process to the end, we got professional advice and they were very friendly. All work was done when they said it would be done and very clean. We had help through all the steps and communicates gates were always open. We would recommend their services. Show additional information

Satisfied customer

Professional and hassle free, from quoting to install to system operating. Show additional information

Professional and friendly.

Very professional starting from the initial contact through to final installation.Friendly and courteous office and onsite personnel. Highly recommended. Show additional information

Excellent service and installation

Highly professional company and trouble free installation. The installers even fixed a broken timber in the roof and the whole system has been working perfectly. 2 other family members have used Solar Wholesalers and they couldn't speak more highly of them. Show additional information

Great service

Professional and genuine people.
We were looking at other companies as well, but we found the others pushy and found out they were not being totally honest with us.We appreciated the honesty and service of Solar Wholesalers and would definitely recommend them to anyone.
Show additional information

Highly recommend Solar Wholesalers

From start to finish the Solar Wholesalers team were extremely professional and super easy to deal with. Always happy to answer any questions I had about the process/ products and always went above and beyond with the information they provided us. The whole process went smoothly, no issues what so ever with the install. No rubbish left anywhere. They even moved my TV aerial on the roof so it wouldn't cause a shadow over the panels. Highly recommend this company. Show additional information

Simply the Best

This is the second time we have used Solar Wholesalers. 12.7kw and 13.2kw systems
The whole team from quoting to installation are wonderful.
The sales team know their products and listen to the customer requirements and the office staff are polite and easy to get on with.
As for the installation team ,they were all polite and friendly and even suggested moving the TV aerial to get a small shadow off a panel which they did. The installation was great and cleaned up brilliantly.
All I can say to sum this up is:
You are Simply the Best in South Australia
Show additional information

A professional service throughout

Right from the start of the conversation with Solar Wholesalers I felt we were in good hands. Information was readily available and everyone from the salesperson, to the installers and office team did their bit to make the process smooth.
We have yet to be connected but are within the quoted time frame for the grid connection. So far, a really good process from start to finish.
Show additional information

Professional & super helpful

Solar Wholesalers lived up to their excellent local reputation, with prompt quoting, competitive pricing and a very neat & tidy installation. In addition the customer service team provided very knowledgeable, proactive & helpful assistance through a number of network & metering complications that arose during the process. Show additional information

Upgrade 2020

Had an existing 3kw unit that was 18 years old. Saw the boys from Solabola and was very pleased with the service and timelynes of their service. promised that the unit would be installed and operational before christmas 2020 and they worked on the Saturday prior to complete the installation Show additional information

Very friendly and helpful staff, installation a breeze

From the very beginning of us starting our solar journey we were supported. The sales team were very helpful and were more than happy to answer all of our questions, we received quotes for 3 different size systems. We never felt forced into any particular size system, we were simply given the facts of each size and where we would sit. Install day was easy, we managed to get slotted in due to a cancellation! The team kept us in the loop during installation and were very friendly to deal with, highly recommend the team and the equipment is of very high quality. Thanks team. Show additional information

Great job

The quoting was good sales answered my questions, instalation quick,and great customer service, it was the second system fitted by your company for our family Show additional information

Great service

Excellent service throughout. Installers were friendly and efficient. Installation was done on the day specified. Show additional information

Highly Recommend the Company

I was offered a competitive price and once ready to proceed, they communicated with me along the way. The office staff were always helpful and the workmen were punctual and tidy, also explaining the on-line monitoring once on the system was in place. Also confident that the panels and invertor provided are of good quality. Show additional information

Great installers

The installation was easy from a customer standpoint. Solar wholesalers took care of everything they could with SAPN and our energy provider.
The company was very prompt with replying to questions and easily contactable. Whilst they didn't do a site visit before install this didn't prove to be a problem and everything was up and running when they left.
Cleanliness was important for my system as we only have rainwater for drinking so any debris left on the roof would find its way into our drinking water.

They were very clean and tidy.
Show additional information

Great Service

Everything was done on time with no stress at all. Even during a covid lockdown we were kept informed and they had the process back on track as soon as it was possible. The installers did a great job, they were very friendly and efficient. Great company. Nice people to deal with. Show additional information

Satisfied customer

We were extremely happy with the entire process and are enjoying our solar system. From quoting to the final install, all staff were professional and polite to deal with. The sales staff explained options clearly without any pressuring to go any particular way. Admin staff were informative and clear in explaining the practical process, and installers were excellent. Highly recommended, and great to deal with a local South Australian company. Show additional information

Great work all round.

Everyone we dealt with at Solar Wholesalers was fantastic. Our quote came through very quickly and was by far the best we received. Our questions were answered and emails responded to quickly, we were given advice when we asked for it. We were updated on a regular basis as to the progress of our order. Everything was arranged for us, it was a very easy process. The installers were on time, worked quickly and everything was tidied up and taken away with them.
We absolutely recommend Solar Wholesalers.
Show additional information

Very happy with everything

Fantastic communication regarding the installation. Punctual arrival and the installers respected our space and left everything tidy. They helped us to liaise with our power company the relevant details regarding the grid connection. They were very helpful and we are incredibly satisfied with their service! Show additional information

Genuinely Outstanding

My title is not something I say lightly. From the initial phone conversations through to installation and follow up, I have been nothing short of impressed.

The initial quote was thorough and there was no surprise extras that popped up. Courteous and friendly customer satisfaction was a consistent theme all the way through. The installation process, was great. When a few roof tiles cracked they let me know, and replaced them.
I have really appreciated the level of service and professionalism shown at every step. I highly recommend without hesitation.
Show additional information

Knowledgeable and Professional

Right across the spectrum from sales to installation, all Solarwholesalers staff were friendly, helpful, knowledgeable and professional. I am really delighted with the result. The installers undertook the installation on the agreed dates and were punctual and helpful in their advice to me. Solarwholesalers were recommended to me by both my Son and a friend who have had solar systems provided and installed by them. I am pleased that I heeded their recommendation. I am enjoying the experience of monitoring the electricity generation and am looking forward to a reduction of energy bills. I will be recommending Solarwholesalers to other family and friends. Thank you. Show additional information

PV installation

I did my research to find a reputable company who have been around for a while. No hard sell, very informative and a reasonable quote. The panels and inverters are top quality. The installation was fast, organised without mess or problems. The app displays the savings you are making from the moment it was turned on. Highly recommended. Show additional information

top notch job

Couldn’t haven’t asked for anything more, the team went above and beyond to make it happen. Show additional information

Highly Recommend

The entire process from start to finish was very smooth. The communication was great and installation was done on time as promised. Show additional information

Great value for money - with quality expertise as a bonus!

1. Sales/quoting was done very professionally. No pressure to sign up over the phone or when Peter came to our house. Answered all our questions in easy to understand language. Gave us time to consider our options - and still answered further queries per email.
2. Installation was done quicker than we expected, with great care of our roof and property. Attended on time - 3 young fellas (Jessie, Lachy and Matt), and all non smokers - yea!) Respected our gutters - big plus for me, as we have had lots of paint scraped off from tradies who don't consider this important.
3. Excellent customer service and follow up post completion of the job. Allowed grace of 48 hours before we had to pay the balance (my request) so we could see the system in effective motion! Grid connection all good post installation, and the app easy to follow (even for me!)
4.Very competitive overall costs impressed us.
Show additional information

Best decision we made

Sales process was honest. No dodgy salesman tactics.The guys who installed panels were polite, punctual, and had good work ethics. They replaced some broken tiles that happened during the install and placed panels in the best position to ensure we maximise our investment. It took about 6 hours and 30 minutes to install 40 panels with a 3-man team. We're seeing a massive improvement on our bill and an estimated payback time of around 2-3 years. Show additional information

Faultless install, thoroughly recommend

As this was a large (9.2kW) replacement for an existing (tiny) system, I had a fair idea of what I wanted.
Sales offered me quite a few options and guided me as to what would suit my usage.
The pre-install check was done by one of the crew who did the final installation, he was able to answer all my questions.
I was kept in the loop with the install date and timing.
The team arrived on time - midday, and were able to have the system up and generating by the time they left that evening.
Very tidy and hardworking crew.
Show additional information

Excellent from start to finish

Would recommend these guys as received excellent service from 1st contact, design, install and product quality. System working well and very easy to monitor with app. Well done Solar Wholesalers. Show additional information

Positive experience from start to finish

When I decided to invest in a solar system and started doing my research I found it quite overwhelming.
Luckily a friend put me onto Solar Quotes. They gave my details to three local companies, of which only two were prompt to contact me.
As I was doing my research, I was needing many questions answered, this is where I found Sam from Solar Wholesalers very patient and helpful. I lost count the amount of times I rang him and Sam was always ready to answer even the most obscure questions. As my property has 3 phase, Sam did a great job at explaining the ins and outs of the varying systems available to me and made my decision much easier.
Once I decided to go with Solar Wholesalers, I started communications with the team in the office. They were fantastic to deal with and once again they excelled with arranging the installation, all the paperwork that is involved between myself, the council and energy company. Seamless I have to say.
Even when the lockdown happened and it looked like my installation would be delayed they were available to look at alternate dates and once it abruptly ended they where quick to confirm installation on the original date.
Installation day.. the lads x3 turned up 15 mins early and wasted no time getting on with the job. They were great to deal with and once again were happy to answer any questions I asked.
I was expecting the installation to take all day as I had 36 panels to go on my roof. So I was surprised when at 11am I was informed that they'd be done by 1230pm. It really shows that these guys are full-time installers and very experienced at what they do. Once finished they tidied up, synced my inverter with the wifi and took all the rubbish with them.
Post installation the great customer service continues with any queries happily answered.
To wrap up, although I don't have any other solar installation experiences to compare to, I'd highly recommend Solar Wholesalers if you are looking at having a system installed.
Show additional information

Review of Solar system

Hi all....very happy with the company from begging to end.....no problems whatsoever.... Show additional information

Great service

Prompt, courteous, informative, thorough and stress free experience from initial phone contact through to installation and connection to the grid .... very professional. Show additional information

Very helpful, explained the process well and very efficient at getting the process done. Very professional

Great Customer Service. Good communication. Highly recommended Great group of people to deal with. Show additional information

Flawless from start to finish.

We are so happy we selected Solar Wholesalers.
From the very first phone call to the final installation all the staff we dealt with were fantastic.
We would not hesitate to refer them to anyone, especially if they want a pain free experience.
Show additional information

Friendly service

Solar Wholesalers were the first to respond after I requested quotes. Mark took the time to explain everything to me over the phone and talk through a few different options. Was patient while I took my time to decide which company I'd choose and what option I wanted- no harassing or pressuring phone calls.
They organised all the paperwork including communicating with my energy retailer and lining the install up with the date my meter would be changed.
Install team were friendly, on-time and super tidy - left nothing behind. Even waited back half an hour after they'd finished for the meter guy to show up. And helped me set up the online monitoring of my inverter.
So glad I chose them. Now just waiting for my first bill to see the savings
Show additional information

Great service from start to finish

Very happy with their service. Good advice, and competitive quote. Installation was smooth and system is working great. Would definitely recommend this company! Show additional information

Replacement solar system

This is our second system from Solar Wholesalers.
Because they use only quality components, we experienced no issues with the first system (installed 9 years ago) so we decided to give them the opportunity to quote for a larger system.
The quote was competitive for quality componentry, installation was prompt and the system is currently performing above predicted performance levels.
The only minor complaint I would have is that I was not aware of the noise levels emitted by the inverter when it is operating near its peak. The fan is quite noisy but as it was installed on the garage wall away from the outdoor entertaining areas it is really only a nuisance noise when you are near it.
Overall very happy with the system and the installation.
Show additional information

Very happy with Solar Wholesalers

Right from the start, the team at Solar Wholesalers were helpful, efficient and professional. The sale was not pushed to us and we had time to consider our options without being hassled to sign up. Once we signed up, everything went really smoothly. From dealing with the energy provider to final installation, it was effortless. We are happy that we chose Solar Wholesalers and we would recommend them to anyone looking at solar systems. Show additional information

An easy purchase from start to finish!

From the general information stage, through to quoting, ordering and installation, we found the process of dealing with Solar Wholesalers very easy.

The sales consultant was informative, there was no hard sell, and he answered the important questions well.

The office staff were assessable, friendly and always willing to help. Communication throughout the process was very good, and there was flexibility with the installation date.

Post sale and installation, there has been follow-up to ensure everything is OK.

The system looks good (as far as solar systems can!), and all seems to be operating well.

We have absolutely no hesitation in recommending Solar Wholesalers!
Show additional information

Legends

From the moment I made contact with Solar Wholesalers, the entire process was simple and seamless. Mark was extremely generous with his time answering my million and one questions and changing the design around several times to demonstrate the differences in production and efficiency in different arrangements as we have shading issues on the main northern facing roof and a 10 degree southern facing roof. Despite this, Mark was able to come up with a design that looks not only neat and tidy on the front roof (with several Tigo optimisers to help support the system with these shading issues), but is generating even more power than predicted with half of the 24 panels on the southern facing roof!
The installation team, Brodie and Brodie rocked up on time, were extremely polite, fantastic in their workmanship, and were neat and tidy in both the installation and clean up of the job. I cannot recommend this company highly enough! Great job Solar Wholesalers team!
Show additional information

Perfect Service

Speaking with Mark initially was refreshing, he really helped understand how Solar works and the benefits it will have on our household. He answered all my questions and was really helpful as i compared my quotes. Once I decided on the system size and completed my application, the process was easy. The installers were polite and on time and explained the steps they would take throughout the day, they even finished at the time they predicted in the morning. Our system is working well and we have recommended Solarwholesalers to a number of people. Show additional information

Great business

Great company, lovely to deal with, no issues, would recommend Show additional information

Excellent service the whole way through!

Sam from Solar Wholesalers was easy to deal with, gave good information without any sales push and allowed us time to make the decision. When we decided to go ahead with the work and paid the deposit the excellent communication did not lapse. The installers on site were polite, experienced and left a tidy workplace. Great job by the guys on the day! Excellent job all round! would recommend them for your install. Show additional information

A good experience

I have found Solar Wholesalers very easy to deal with. The whole process from start to finish was very quick. All of the steps along the way have been well explained. The installers did a neat and tidy installation and were on time!
Connecting to the grid was easy as all of the steps were handled by the team. Even accessing live data was easy to setup.
Very satisfied.
Show additional information

Awesome experience all the way through the process

This is my second installation with solar wholesalers and I would definitely have a third. They are amazing to deal with from start to finish.

I’ve installed a massive 13kw system and am more than happy with everything from start to finish.

My previous install which I had on my old house over 3 years never had an issue either.
Show additional information

Professional & Quality

Sales/quoting was prompt informative & friendly, willing to answer any questions
Installation was done without any issues, installers presented well and were polite & tidy
Customer Service was excellent, they organised everything, I just arranged my tariff with the Retailer
Show additional information

Terrific service

A very professional company with prompt reply and follow up after our initial query. We were recommended this company by a friend and we are extremely pleased we followed through. Any questions we had were answered immediately. On installation day the team arrived on time, got on with the job, were polite, and happy to explain what they were doing. We are extremely pleased with how the system is working for us and love looking at the ap. too. Will definitely recommend to others. Show additional information

Quick and easy

Solar Wholesalers provided us with a detailed quote with lots of good, simple advice including not to get a battery initially until we have a better understanding of how much energy we produce versus what we use. Once we had made the decision to install with them, they kept in touch frequently, informing us of the process at every step. They arrived on time on the day of installation and everything was installed without hassle. They even rang the next day to ask us how it all went. Show additional information

A pleasure to deal with.

After initially engaging a different company, who left me with nothing but a bad experience, I would have no hesitation recommending Solar Wholesalers. Their service was swift, well executed and informative. Painless to deal with and great communication. (They also upgraded the old switchboard) Cheers to their team. Show additional information

Quality service

An efficient and friendly service and professional at all times. Well done. Show additional information
 To get your quotes, please enter your postcode: