Solar Wholesalers Reviews

Based on 686 ratings Aus Ranking

  • 5 star 295
  • 4 star 369
  • 3 star 21
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.47
  • System Quality
    4.59
  • Customer Service
    4.77
  • Installation
    4.81

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About Solar Wholesalers, Solar Installers

Solar Wholesalers
Platinum Partner
Solar Wholesalers is a SolarQuotes Client (what does this mean?)
ABN: 76 090 593 310  ABN active since 18 Nov 1999 | Sel Absolute Return Fund Sa Pty Limited
verified
ACN: 090 593 310  ACN active since 18 Nov 1999 | Sel Absolute Return Fund Sa Pty Limited
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
SA: BLD 230894 Sel Absolute Return Fund Pty Ltd 
verified

Reviewers report paying: $5,500 - $7,300 for depending on hardware choice and installation difficulty ( how is this calculated? )

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Solar Wholesalers Solar Reviews

Efficient and professional

The quoting process was seamless and easy to understand.
The installation was efficient and the installers were great. The system was installed in a streamlined manner.
The system was ready and connected as soon as it was on the roof.
Job well done.
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One very happy customer

Very happy indeed with the overall process, completely painless.

The company is very professional and each step simple for the customer.

The installers are very professional and completed the entire install with no fuss and tidied up after themselves really well.

Congratulations Solar Wholesalers, this is the second install I have had with this company and I would recommend to anyone.
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Extremely happy

I cannot say enough about Solar Wholesalers. They were patient with me through the entire quote/sales process as I had specific wants and coupled with me being away for extended periods.

They fully explained the pros and cons of particular location of the panels and everything was fully explained and adapted to give the best results.

The installation was absolutely "painless", the installers arrived on time, no time wasted and everything went very smoothly.

They were flexible with the final connection and assisted and worked with me through the issues I had with the power company.

Overall, I am very happy with products, process and the installation and have no problem recommending them to others, Thank you.
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Just paid 10% deposit for the 6.6kw system. Sam from Solarwholers told me that they will proceed with documentation/application works and will advise me in due course. Show additional information

Seamless Process from Quotation to Installation

The phone quotation process was well organised. Installation was prompt and with no fuss. The installers were very helpful in setting up our solar web account. We were guided through the whole process of connecting to the grid. Wish we had done it sooner! Show additional information

Friendly professional and competent

sales/quote was prompt and clear
customer service was excellent
install was efficient, friendly and problem free
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The best there is.

My wife and I started shopping around for our solar and after making a few calls and just speaking to sales people we were starting to think this is just way too hard.

We then called the amazing team at Solar Wholesalers and from the first couple of mins we knew that this company knew what they were talking about. After we signed up the team kept us updated so we never felt like we were just a number.

On install day a team rocked up to our house on the day and time that they said they would they were all very polite got straight to work and got the job done. then they even took the time explaining to us how it all works.

At the end of the install they was no mess at all anywhere.

PLEASE IF YOUR THINKING OF GETTING SOLAR TALK TO SOLAR WHOLESALERS........
100% happy
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An efficient process with great installation & customer service!

Solar Wholesalers had been recommended to me by family members. The amount of information provided to me was comprehensive - luckily I had family members experienced in the energy sector who were able to help interpret this, and look over the quote provided by Sam (Thank you Sam). From there I felt more confident to proceed. Installation of the panels for me was the crucial time as I had concerns that special gutter guard that had previously been installed on my roof would still be easily accessed for cleaning. Matt, the main panel installer was extremely helpful, listened to my concerns and was able to rearrange the panels to suit my request, and also shifted the antenna so its shadow didn't impact the panels. All installers on the day worked efficiently, were polite and left my property/garage tidy.
Customer service was also thorough with my questions answered, with clear communication in emails. Thank you Carrie. Obviously as I have only just started to use the system with the smart meter only recently installed, time will tell on its value for money etc. But this experience has been overall a very positive one.
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A good company!

Solar wholesalers gave me very good options in the quoting process, and were very professional with the installation of my solar system. Would definitely recommend. Show additional information

Very happy with service and installation.

The quote system was quick and efficient.
The installers were very professional and took pride in their job.
The customer service was very good, they knew what they were talking about and took the time to explain things.
We would highly recommend this company.
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Very pleased

Everyone we dealt with at Solar Wholesalers was wonderful. From first contact for a quote to the fantastic office staff and installers who were punctual tidy and very polite young men. Installation was organised around grid connection, so system was up and running immediately. Would highly recommend this company! Show additional information

Punctual guys, with great energy and enthusiasm!

From the initial contact right through the process was very informative with great detail and I had lots of questions!!
Great sales and technical support with great orientation design!!
Highly recommend the team!!
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Excellent service from humans!

Very prompt quote & follow up. Answered all my questions. Didn't have to talk to a computer.
Punctual & tidy one day installation, including setting wifi monitoring up for inverter.
Organised grid connection & did paperwork.
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A professional team

From quoting to installation the team was upfront, open and honest in their approach and answered all my questions. The installation team was fantastic, arrived on time, consulted and explained what they was doing. The electrician made no excuses and ensured that the installation was working not only to the instructions but to his expectations as if it was his. The team left the site tidy and clean, with not a snipped wire anywhere to be seen on the ground.
We had an issue with the inverter not talking to the internet on the day, so the electrician made an appointment with me to come back and do what was needed to make it right. It took a software update and a reconfigure and then everything went smoothly.
The office gave me all the help I required to deal with my retailer and SAPN, pity they was not as approachable and helpful.
The system is working as we planned, not only providing 67% of our power but feeding in sufficient to cover the costs of the the 33% we use overnight.
I would fully recommend the team from Solar Wholesalers and would happily let someone contact me about the install or even view their work.
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Easy to deal with, delivered what they said they would

The quote was the best for the large size system I wanted and it also contained the good quality fronius inverter. The installers were on time and did a neat job. They were polite and easy to deal with and put in a big day to get the job done as it was a large system. After sales support helped me set up the online access and were very polite and professional. The system has been in for a week and started delivering the promised amount of power straight away. Overall I was very happy with the experience. Show additional information

Fantastic work.

Quoting and ongoing communication were fantastic, install was smooth and very well done, tradies were tidy and communicated at all times. Show additional information

very neat job

Great crew that did all they could to make sure the job was done properly Show additional information

Easy to deal with, great price

Easiest company to deal with right from the start in comparison to other quotes we got and tried to get. Price was also the best for like for like quality products. After installation follow up has been great too. Definitely recommend Show additional information

Professional installation / easy process /great personnel

From the first time I rang Solar Wholesalers to the final installation the process was extremely efficient.The quote was submitted and explained immediately in language easily understandable, the office staff were polite and extremely helpful with the paperwork. On installation day the installers were professional polite and very experienced, overall it was a well organised hassle free experience. Show additional information

Professional Installers

Solar wholesalers installation crew were professional from start to finish,punctual and well mannered. Show additional information

Brilliant

Why would you go anywhere else. The price was well below the others. ALL the staff were extremely friendly and helpful, nothing was too much trouble. The install was quick and efficient with no mess to clean up afterwards. I couldn't recommend them highly enough. Awesome. Show additional information

Easy Solar Installation

From quoting to installing Solar Wholesalers made the whole process seamless. The Customer Service was fantastic and there were a number of touch points with in the business that we dealt with and they were all so helpful. The Tradesmen were punctual, tidy and respectful. Show additional information

Great local company

Easy to communicate with, supplied all the right information to get the meter replace where I could basically predict what I was about to be asked. Staff more than happy to communicate directly with you post installation for app setup to the inverter. Highly recommend Show additional information

Satisfied customer

Solar wholesalers have been great. I was referred to them by a builder. Peter, Colleen and Carrie (in the office) Lachy, Dillion 1 and Dillon 2 (electrician/installers) were all excellent and very professional to deal with, any concerns and questions were answered promptly, which made my decision very easy. The quality of the product is also excellent (Fronius inverter and Canadian Solar Panels). If you live in SA and want a quality product and excellent service, call them. Show additional information

Top Quality

Solar Wholesalers exceeded all expectations we had every step of the way. We were given multiple choices, at good prices, with a suitable final recommendation to suit our situation. Booking and install was fast even with Christmas in the middle. The installation team were professional, friendly, and did a fabulous job. We are very happy with the system and ecstatic to see our solar credit building with our retailer. Show additional information

Allround excelent

The process from start to end was painless and easy. Could not recomend solar wholesalers any higher. Show additional information
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Start to finish was smooth

I found the company very easy to deal with. NOT part of a large conglomerate where installation and product quality is questionable. A local company that only does solar, so their reputation and customer service is everything. The installation was done by a team of professionals who were polite and happy to answer any questions. Cleaned up all packaging and mess. I would definitely recommend this company. Very happy Show additional information

Great installation

The quoting was done in no time in accordance to my needs. The size of the system was decided by the sales team, to basically provide the right system to get us the most minimal power bill every quarter based on my usage. The customer service was very efficient they organised the solar install and grid connection after the install and were very informative right through the whole process. The installation was very professional, the installers were very capable and quick. They even took time for a quick run through of the digital read out on the inverter. They left our property very clean, no wrapping cardboard or rubbish left behind. Show additional information

Very satisfied

Happy with everything, especially the installation guys who were all respectful pilot, courteous and helpful. Left everything clean which is unusual for trades these days. Very thorough and efficient. The electrician made sure everything was working right throughout the house before he left. Very impressed. Show additional information
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Awesome experience made getting solar easy

Sam and his team at Solar Wholesale where all lovely to deal with. we walked into his warehouse not really knowing much about solar or what we needed or the right way to go about it. He was helpful,very understanding and explained very thing to us in a way that made the whole process a lot easier and not so daunting.
When it came to the installation the boys were very professional and happy to answer any questions i had. They where very respectful to our home and also to me.
Everyone we meet and spoke to in this process where very polite and helped us understand and set up everything we need to do.
We can not wait to see what different it makes to our energy bills and are so happy we are creating a better source of energy.
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Solid solution

Solar Wholesalers’s have been outstanding throughout the whole process towards my journey of having my first Solar system.

1. They know there stuff. They have been operating for many years and there experience really excelled when quoting the best solution for my property and needs. They even saved me money by advising not to purchase certain equipment that other competitors insisted on.

2. Installation was extremely professional, the installers were polite, informed me throughout the installation day and had clearly worked together for sometime being extremely hard working and efficient.

3. Customer service, kept me informed throughout the whole process and took care of all the technical aspects with arranging meter swap over etc. Have followed up since installation to see how the solar generation is going and offered a completion pack of information providing really good advise to get the best from my solution.
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Easy and smooth process

Thank you Solar Wholesalers for installing my solar system. The process was easy and smooth and I was kept up to date the whole time. The install was really neat and professional and completed within a day and my property was left tidy. I would definitely recommend Solar Wholesalers. Show additional information

Informative, polite and professional.

Sam took the time to explain the pros and cons of various options put to him and gave me confidence in the choices I was making. Also the level of detail provided in the quote was much appreciated. The system is yet to be installed and final payment isn't due until the system is live and connected to the grid (all managed by Solar Wholealers). The fact that the company uses its own staff, rather than contractors, for all aspects of the installation is another reason I chose SW. Show additional information

Great Service, Great Communication - Really happy with the product.

Very professional and informative in a language easy to understand.
Efficient, timely install and cleaned up after themselves.
With easy clear instructions to register a web account prior to install, made the link in process easy on the day.
- Although I would like to see if there is a Solar web App, rather than having to log in online.
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A very good, smooth experience. I wanted to maximise the solar on my north facing roof and Sam at Solar Wholesalers just 'got' what I had in mind and worked to figure out the best solution, while offering value. Show additional information

A quality company and product

Solar Wholesalers were by far the most professional company I approached. Their prices were competitive and their products were of the highest quality. They answered many questions, and nothing was too much trouble. Many staff went above and beyond in helping me understand and work through the process. The technicians who installed the panels and inverter were punctual, professional and did a wonderful job. I'd highly recommend this company. Show additional information

Great company to deal with

I spoke to Sam to obtain a quote and he was extremely helpful and informative. I felt very comfortable dealing with him from the start. Whole process went smoothly and installation was quicker than I thought it would be. Would not hesitate to recommend Solar wholesalers. Thanks :) Show additional information

Professional installation

Sales/quoting process was easy to follow and understand
Installation was carried out on time and staff were polite and helpful
Customer service is excellent- this is the third solar system installed for me by Solar Wholesalers
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Great job from start to finish

The team at Solar Wholesalers were fantastic to deal with from the initial quote and following conversations about panel type and location. The final system is working great and looks great too!

The installers were all friendly and did a very professional job with the installation.

After installation service has also been great with the team providing great support.

Without a doubt would recommend Solar Wholesalers to anyone looking at installing a solar system.
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Installation perfect and neat.

Sales and quoting good from begining.
Instaltion guys came on time. Tidy and did not leave rubbish or finger marks on walls of brand new house.
My house has no internet yet. They agreed to come back another day to set up to connect to phone for monitoring.
System is running well.
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Excellent experience

We had an excellent experience with Solar Wholesalers. Sam took his time to explain many of the intricacies involved with solar with honesty and expert knowledge, giving us a good appreciation for the issues and the system that would work best for us. The quotation was detailed but easy to follow. The installation was flawless and timely, and included all of the necessary liaison with the grid connection / adjustments with energy retailer. I would have no hesitation whatsoever in recommending Solar Wholesalers. Show additional information

Excellent installer.

I was very impressed with Solar Wholesalers. The sales staff were helpful, thorough and patient (I took 4 months to decide how to upgrade my 10 year old system).
The installation went flawlessly. The crew were punctual, attentive and tidy. I appreciate how thorough they were right through the process, including taking the time to explain the system and inverter once complete.
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A great team

Sales/quoting went well.
Installation was very professional and team were on time and polite.
Customer service was good.
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Great Service and Great Result!!

The team at Solar Wholesalers were fantastic to work with. My wife and I found the whole process from quoting to installation very easy, efficient and professional.
All the staff from admin to tradies were very helpful and polite which made it a pleasurable experience. We love the finished product and the new solar web app.
Thanks Solar Wholesalers!
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[email protected]

I found the SW system to be the best value for money. SW sales team were very helpful with all my pre-sale questions. Installation was quick and tidy. I particularly liked the fact that SW has their own installation teams rather than subcontractors doing the installation. Show additional information

Seamless process

Great service, installation was punctual and system looks great, Solar Wholsalers helped with every step of the process. Show additional information
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