Solar Wholesalers Reviews

Based on 556 ratings Aus Ranking

  • 5 star 195
  • 4 star 340
  • 3 star 20
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.38
  • System Quality
    4.51
  • Customer Service
    4.72
  • Installation
    4.77

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About Solar Wholesalers, Solar Installers

Solar Wholesalers
Platinum Partner

Based in South Australia, Solar Wholesalers provides solar power systems to Adelaide as well as regional parts of the state. It was one of the first solar power companies to be established in the area.

Solar Wholesalers has been operational since 2007 and prides itself on offering reliable products to its customers.

Not only this, but Solar Wholesalers believes it is small enough to offer a personalised service, while big enough to have strong relationships with suppliers to offer competitive prices.

Solar Wholesalers Solar Reviews

Great service

Very happy with the response to my request for a quote. Very good communication throughout the whole process. Insulation was well done and installers where very helpful.
Happy customer and would recommend.
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Still waiting the new smart meter from Simply Energy.
Solar Wholesalers provided Simply Energy with all the correct details of the meter NMI and the address of the installation.
Simply Energy made a mistake in the address for installation of the meter and when I brought their mistake to their attention they put me back from an instal date of 7 December 18 to 3 January 19. ie I have a functional solar system on the roof and are waiting for the installation of the smart meter.
I have been given no valid reason for this treatment and I consider the meter instal process to be unreasonably slow with very poor communication and a lack of respect for the customer.
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Fantastic Installation

From quoting to installation, the staff at Solar Wholesalers were fantastic - responsive, accomodating and very professional. We couldn’t be happier! Show additional information
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Hello Finn,

Solarwholesalers have been stupendous, to over state - but SO worth it! All working fine - only one problem was not addressed
early in the start, i.e. - quoted for a 7.8Kw system, paid the money etc. but then SAPowerNetworks advised us that our application was denied because we have a SWER line. Info relayed was that the majority of the grid is running on SWER lines in general, so Solarwholesalers transferred our money onto the 6.6Kw system.
We signed up on 20/06/2019 - when AGL had a FIT of 0.20c per Kw, and this was trashed on 01/07/2019 - told it was done by the Energy Regulator, so AGL did not come to the party. System running by 4pm on 11/07/2019 and generating. We had to contact AGL on installation day- as is usual- but they would not put us onto a new Plan until 22/07/2019. Otherwise we are very happy with all your help, Best Site Bar None. Ross & Lesley. Murraylands.
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All went well

I'd have to say that everything about this purchase and installation went as professionally, as 'on-time' and accurately as almost any company I have dealt with in recent times. All staff - regardless of who they were, were helpful, responsive, pleasant, engaging and confident in their product and knowledge. I could not recommend Solar Wholesalers in Mt Barker highly enough based on my experience with them regarding my recent solar installation. Show additional information
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Just paid 10% deposit for the 6.6kw system. Sam from Solarwholers told me that they will proceed with documentation/application works and will advise me in due course. Show additional information

Friendly and professional supply and service

The sales process was enjoyable - no pressure sales which we have experienced with other companies.
The installers arrived on time, they were really friendly and left no mess behind. They offered to come back anytime if we needed help with the system.
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A pleasant experience & neat and tidy !

Sales process was factual and informative, the installation was performed by a great team who were friendly and polite and unlike a lot of other trades cleaned up and took the rubbish with them. Show additional information

Excellent

Five stars are not enough. Excellent service, great system. Everyone at Solar wholesaler was so helpful and answered every question I had. They kept my up to date with every step during the process. The system is working well, couldn't be happier. Show additional information

Great Service

From the initial enquiry to the quote and then installation every thing has run smoothly and within the time frames quoted by Solar Wholesalers.
The materials used were explained and documentation supplied so we could research. The quotes were on time and we were very happy with them. The installer and sparky were on time and everything ran smoothly and they explained everything as they went.
Totally happy with the service provided by a Solar Wholesalers.
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Really happy with the service and installation of our new system Show additional information
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A very positive experience and advice given answered all our questions.
Happy with the service and advice given.
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Solar wholesalers have been great through the whole process. Communication was very good and the installation team where great - Arriving on time and ensuring the installation went as planned despite inclement weather. Solar Wholesalers also assisted with dealing with energy retailer with meter changes as the retailer was not making the meter change required as simple as it should have been Show additional information
Great service by Peter and the team at Solar Wholesalers and would highly recommend them to anyone looking for solar in SA. Show additional information
Installation team were very adaptable with poor weather conditions on installation day and flexible enough to reassign another date. The admin team really streamlined my AGL swichboard connection with shortcuts to speed up connction. Finally Clifford called me a day or so after install to follow up any concerns I was having. They invited me to call them after AGL connection to run over the all the wifi and running procedures.
So my selection was great and Solar Wholesalers is highly recommended.
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THE "Best" in Town - Bar None!!!

Hello everyone thinking "SOLAR"
DON'T go past the terrific team at Solar Wholesalers - they have all the info a client will need, they have the Best team of installers, professional, personable, well equipped and friendly. Nothing is too much trouble when dealing with them. They installed quickly, quote/s were very, very close and materials all 100% - Top of the Tree !!
The team at office level performed everything and had ensured our products were registered and Warranties made valid; took our phone calls without hesitation when our understanding was at the base level and they kept us fully informed all the way.
Our Inverter was producing within 7 minutes of being turned on And with the last 3 days being overcast with some light showers, the inverter was actually producing solar energy for immediate use. An added surprise done by the install team was to use a leaf blower and clean our gutters out - Wow- just a wonderful little touch **
The only "snag" is with dealing with the energy Retailer, which is beyond anyone's control.
All Good - *******AAA company - Go Guys!
Ross and Lesley - 11/07/2019
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It now seems that if I had bought my system from my electricity supplier Origin my feed-in rate would have been much higher(18c v 10c) and this would have affected my decision had I known about it. You should consider mentioning this. Show additional information

Great service, friendly team

The whole team was great and made choosing this company to install our system the right decision. From the extremely helpful and informative (and not pushy) office staff, to the fantastic and friendly team of installers that came out. No question was a dumb question and nothing was too much trouble for them; even the after sales service was great. They made the experience easy and stress-free. The installation team arrived on time and cleaned up after themselves. Everyone went out of their way to make it a pleasure to deal with them. Will and have recommended them to others without hesitation. Thanks heaps to the whole team at Solar Wholesalers Show additional information
Good team that from quoting to installed ???? Show additional information

Very happy with every part of the process

From the initial phone call to installation the staff are all very professional, friendly and were great to work with. We booked this company from a recommendation and would happily recommend them to people looking to install solar. Show additional information

Great service all round.

Very happy with the whole process from first inquiry to the installation. Show additional information

Installation team were fantastic & product seems good too!

I had a great experiance during the install. It was tricky, they discussed it with me before executing, listened and did what was required to make it work. I'm currently really impressed with the output, when the sun is bright at least! Show additional information
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Everything went well, everyone was easy to deal with great company and local to us.

Everything went well, everyone was easy to deal with great company and local to us. Show additional information
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High quality system installed expertly.

The whole process from quote until installation was seamless and pleasant. Show additional information

Fantastic advice to prospective customers and excellent installation

We contacted Solar Wholesalers as part of our own research for identifying a solar company which would be best suited to cater our needs and be able to provide value for money. We then sought information and quotations from around five solar companies. We also discussed the matter with the Customer Service officers of those companies. After doing further research we decided to accept the quote from Solar Wholesalers (one of its Customer Service Officer, Mr Sam Cranna, with whom we initially dealt with was very helpful as well as knowledgeable in patiently responding to all our queries until we were totally satisfied. Its electrical worker Daniel Hartmann was very good in installing the solar panels. So far, we have also been very happy in terms of getting helps , particularly from Mr Clifford Sayer and Ms Candise Cave, in oragnising the grid connections in a timely manner.

In light of our excellent experience with the Solar Wholesalers, particularly in terms of purchasing and installing the solar panels and well as getting the grid connections, both my wife Mahjabeen Ahmad and I (Shamsul Khan) remain hopeful that we will continue to get the same knowledgeable advice and quality customer service down the track as we move along. We sincerely hope that the Solar Wholesalers will never disappoint us this this.
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Excellent installation from the two young gentleman

The quoting was excellent, we needed an extra device for the WIFI support because our modem was to far to be connected no extra charge
the installation went well.there was one panel damaged in the package. it was fitted the next day with no drama or problems.

Everything was organised and done before the promised time.Everything was explained very well.
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Very professional and personal in dealing with all aspects of the process from quotes, to installation, to office assistence. Friendly, courteous, quick to respond and assist in every respect. Full marks! Show additional information

Professional Company

From the initial system design & quote Solar Wholesalers were great to deal with. All staff were professional & competent. Show additional information

Superior Quality & Workmanship

Solar Wholesalers have just installed a 15kw system for me (with more to come in the coming months). The owner explained every aspect of the process in detail from start to finish & was prompt & helpful with any questions or queries i had along the way.
To say Solar Wholesalers is far superior to its competitors is an understatement. The staff were extremely professional, experienced, prompt, organised and tidy every step of the way.
I was very happy with the quote and especially the quality of the materials Solar Wholesalers use. You only get what you pay for!
I can not recommend them highly enough!
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When first enquiring about solar systems and cost some companies were very persistent with regular phone calls excelling the quality and price of their systems ( became very annoying as some seemed not to understand when told not to call again. They only got the message not to ring again when told where they could stick their system) Their prices were always half price or less or one off offers. Friend had many problems after accepting one of these great deals.

We now recommend to any friends enquiring about solar systems to go to Solar Quotes for information. Not to be conned by some companies with their prices.
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Good all round experience

Whole process handled professionally from quotes to installation by friendly and knowledgeable staff.

The second time we have used this company and would highly recommend them.
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Fantastic job

Excellent customer service, installation guy very good, arrived exactly on time, absolutely no negatives from start to finish. Show additional information
I could not recommend Solar Wholesalers more highly! My dad and I both signed up at the same time. From quote right through to after installation support they delivered above and beyond service and quality. If you are thinking about solar and unsure how to proceed as we were, I can 100% recommend them! Very happy customers! Greg and Terry Show additional information

Neat and tidy installation very friendly staff

Very efficient from first contact, quoting and installation and explanation of working solar system Show additional information
Early days yet. Show additional information

Excellent communication, Referred by Neighbour

Was referred by good friends who were very happy with their system. Solar Wholesalers were easy to deal with. Ultimately very happy with the price and quality offered.

Installation went without a hitch. The tradesmen were polite, tidy and punctual. Tidied up after they finished their work Solar Wholesaler staff kept me in the loop every step of the way and that was greatly appreciated.

As my system was only installed I can't speak to the longevity of the system but based on my neighbours experiences so far there are no issues.

I Wouldn't hesitate in recommending them for your next solar system install.
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Solar Wholesalers are very professional and made the process of having solar installed very easy. Show additional information

More than just solar panel installers

The sales guys were helpful and not pushy like others were. The information I was given was clear and logical. The installers turned up on time (unusual nowadays) and carried out the installation without any problems and cleaned up after. They were very helpful explaining why the meter installer went off without installing the meter. The actual meter installation took three aborted attempts over five months and only progressed thanks to the input of Solar Wholesaler's staff who chased up the retailer/meter installer and SA Power on numerous occasions. Without that input I'm sure the the system would still be inoperative. Thanks guys. Show additional information
Solar Wholesalers are great people to deal with. The installation process was handled swiftly and professionally on my own ground mount frame. When a problem was identified with my system they were on site within half an hour to asses the situation and rectify within a couple of working days. Show additional information

Great service

From the quotation to installation was smooth with no issues at all. Solar Wholesalers maintained communication throughout the whole process which was reassuring. No regrets at all. Show additional information

Fantastic

Very professional, friendly and knowledgeable. Prompt, easy to deal with. Show additional information
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