SAE Group Pty Ltd

SAE Group Pty Ltd Reviews

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4.4

Based on 1166 ratings 2 Reviews removed
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About

Take the power back!

 

SAE Group are celebrating 10 years in solar and more than 18,000 solar installations since 2010.

 

  • We are Gold Accredited Master Electricians first and foremost
  • We are a Clean Energy Council Approved Retailer
  • We hold ISO accreditations 9001 & AS/NZS 4801 for quality and safety
  • We are here for the long run - from your initial enquiry to installation, servicing and beyond – we are with you the whole way
  • We deliver quality installations and offer a 12 year workmanship warranty
  • Our offer onsite assessments to cover off all aspects of your solar proposal, including any electrical work, so there will be no surprises on the day of installation – and because we are sparkies, we can handle your electrical work as well
  • With offices in Brisbane, Tweed Heads, Coffs Harbour and the Sunshine Coast, we are always just a phone call away 

 

 

 

Reviewers report paying: $4,309 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

SAE Group Pty Ltd Reviews (1166)

Show Most Recent reviews from All time  across Australia

Average Scores

4.4/5

Value for money

4.5/5

Quality of System

4.6/5

Installation

4.4/5

Customer Service

  • 5 star 410
  • 4 star 615
  • 3 star 115
  • 2 star 19
  • 1 star 7

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Great installation and communication!

Despite the weather proving to be a little problematic, the installers were fantastic and the office staff lovely, keeping me updated on each aspect of the installation and process.

Would definitely recommend to anyone looking for a quality service.
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Great Installer

We went with SAE after receiving several quotes high and low in the scale of price and quality. We found that SAE wanted our business. The installers were especially great even though they were subcontracted, they went over and above the standard install as we had a small issue with the electrical board. I would recommend Tlc Electrical & Solar for the install. We are happy with the 13.2KW system we purchased.
Inverter rating: 5/5

Supplier Reply:

Hi Karl, thanks so much for sharing your solar journey! We are so pleased that you're happy with your system and know that you'll already be reaping the rewards of a solar powered lifestyle - enjoy!!
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Attractive Installation

Quotes and service from all companies first class.
The installers were polite helpful efficient and tidy
Very pleased with the experience and result

Supplier Reply:

Thanks Marnie! Welcome to the solar powered community - time to sit back and reap the rewards. Enjoy!
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Very good installation crew

Very happy with the crew that installed the system. Very professional and great customer service.

Supplier Reply:

Hi Sophie. Thanks so much for taking the time to share your feedback. We will be sure to pass this onto everyone that was involved in your install. Enjoy the many benefits of your new solar powered lifestyle!!
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Let’s see

Sales process good, they wouldn’t come to property.
Install had issues at beginning as it was a very difficult house but the install team came up with a solution & pretty happy apart from no access to app.
Still waiting for grid connection it’s sitting with my retailer.
Had inverter issues for 1st 2 weeks but hopefully sorted now.
Panel rating: 4/5

Supplier Reply:

Hi Andrew. Thank you for taking the time to share your feedback. We have taken this on board and passed it onto the team for consideration going forward. Please do give us a call on 1300 18 20 50 if you require any additional support with your system.
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Awesome installation

Everyone from SAE GROUP was absolutely fantastic, from the consultants to the installation,
big thank you to the installation team when above and beyond with the install A++++

Supplier Reply:

Thanks Leigh! Always fantastic hearing from happy customers. So pleased your solar journey has been such a positive one!!
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Professional Installation

A very smooth transition to Solar on our new house, On site quote with good follow up and info,
Installation went smoothly despite rain and installers were friendly and informative.
Highly recommend.

Supplier Reply:

Hi Gavin, thanks so much for your feedback. We are so pleased that everything went smoothly and you're happy with your new solar system! Enjoy the amazing benefits it will bring you now and for many years to come!
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Original Review on 27-01-2023:

Good system installed professionally.

Quick response to a request for quote. Did a site inspection, and promptly provided the quote. Assisted with the grid connection application. On installation day they were prompt, professional and efficient. Very neat and tidy inverter and cabling install. Assisted with installation of the monitoring app, and the application for a smart meter install. They promptly provided all the necessary certificates, manuals and warranty paperwork. The smart meter is now installed and the system appears to be operating well. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Thanks for the review Ian. So pleased to read that you had a great end-to-end journey with us and your system is operating as expected. Enjoy your new solar powered lifestyle!

10 months later we asked Ian: "Are you happy with the performance of your system so far?"

The system has performed without an issue for 1 year.
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Professional and helpful service

The service was professional and helpful from customer service through to the installers. We had a good experience with them and would use them again.

Supplier Reply:

Thanks for your review Paul! Pleased to hear that everything went smoothly and you're satisfied with your new system. Enjoy the amazing benefits of a solar powered lifestyle!
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Business excellence

The whole process with SAE was very professional and seamless from the quotation consultation, follow up with office staff , the installation team and the post installation follow up. I cannot recommend them highly enough.

Supplier Reply:

Hi Joan, thanks so much for sharing your feedback! So pleased everything met your expectations and your solar journey has been such a positive one! Welcome to the solar powered community!!
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SAE Tweed Heads South install 13.2 Kw system & Tesla battery

I was upgrading a 3.64 Kw solar system installed in 2010 to a new 13.2 Kw system with Tesla Powerwall. I got 5 quotes, 3 of which were through Solar Quotes. SAE salesman Tyson came on site, was very good with his technical knowledge, and answered all my questions. He was very patient and continued answering questions after providing the quote & post-installation. Tyson managed to beat another competitive quote from another large company. I chose to go with a bigger company such as SAE for peace of mind post-installation. They were close to home, have been around for a long time and both Tyson and another employee committed to being contactable post-installation for any issues that might occur. Jack and the installation team arrived on time and worked like a well-oiled machine. The team overcame some challenging weather conditions, such as very high wind gusts and a fast approaching storm. Safety on the double-story roof was important and those employees worked smartly and safely to remove my old system and install the new Seraphim panels. Inside my garage, electrician Dan and qualified Tesla installer Leon worked tirelessly all day to complete a very neat installation of the Tesla Power 2 and 2 x 5 Kw Sungrow inverters. Leon then took time to show me how to download & set up the Tesla app. Leon showed me how the entire system works and how to navigate the awesome Tesla app. Since installation, I contacted Tyson and Leon about a minor issue over a weekend and they were able to resolve it remotely in minutes. I am delighted with the quality of the product and system so far. I am very comfortable I made the right decision in choosing SAE. I highly recommend SAE to others thinking of upgrading their solar or installing a new solar system and/or a battery. Thanks SAE.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hi Ben,

Thanks so much for taking the time to share your feedback. We are so pleased that you've had such a positive solar journey and will be sure to pass on your kind words to Tyson, Jack, Leon and the rest of the team who were involved in your install. Thanks for choosing SAE Group.
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Great to deal with

I am very happy with the service, installation and commissioning of our solar panels.

Supplier Reply:

Hi Tom. Thanks for your feedback. Welcome to the solar powered community - we have no doubt you'll be reaping the rewards in no time at all. Enjoy!
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Very tidy install and good communication

Very tidy installation, with our extra 3 battery installation. Damian was good with keeping in touch from the start to the second install. Leon who did the installation was very polite and informative throughout the installation.
I have had other electricians look at the system and comment that it is a very good job.
So far very happy with the whole process and looking forward to the savings on our electrical bill. As we have continued paying the same amount all year we are now in credit already.
Inverter rating: 5/5

Supplier Reply:

Hi Mark,

That's fantastic news! We are so pleased that everything has met your expectations and you're happy with your newly installed batteries. We have no doubt you'll be reaping the rewards in no time at all - and for many years to come - enjoy!!
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Great to have a quality service provider

Quotation was very clear, professional and not a hard sell. I really appreciated the on site inspection of our old existing system and options to upgrade

Supplier Reply:

Hi John,

Thanks so much for taking the time to share your experience. We are so pleased that everything met your expectations and you've had a positive solar journey - we know you'll be reaping the rewards of your new system in no time at all - enjoy!
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Great service very clear during quotation and on site visits. Installation was painless and team communication was first rate

Sales and quotation was hassle free and done on site. No pesky phone calls , simple explanations and supplied quote by email with options

Installation was straight forward and guys were very helpful

Customer service and follow up efficient

Supplier Reply:

Thank you so much for taking the time to share your review. We are thrilled that everything went smoothly and you're happy with your system. Welcome to the solar powered community!
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Tradies with Pride

First of all I would like to thank Ross Denson for taking the time to navigate the quote process. With abundant suppliers and a plethora of different products it was difficult to narrow it down to a trustworthy company. Once I decided to go with SAE they were helpful in organising a green loan if required and different payment options.
The trade installation team led by Jesse & Stephan were amazing. Punctual, great communication and very respectful of my property. They took extra care with replacing broken roof tiles and educated me on the solar system and benefits. Thankyou SAE and your entire team. Love my Fronius inverter, solar panels and the app. I have no trouble recommending their products and service.

Supplier Reply:

Thanks Andrew! It's always great hearing from happy customers. We are thrilled you're satisfied with your system and your solar journey has been so positive! We will be sure to pass your feedback onto Ross, Jesse & Stephan. Thanks again Andrew.
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Impressed

the quoting process was smooth. Simon gave us some brilliant tips and advice to improve our energy bills, regardless of whether we signed up or not. We have had bad experiences in the past with solar companies. Information was misleading or they were hard to contact after the installation. Third time lucky. This company has kept in contact throughout the process and have encouraged us to keep doing so. Very satisfied.

Supplier Reply:

Hi Bettina, thank you so much for taking the time to share your feedback. We are so pleased to read that everything met your expectations and you've had a positive experience on your solar journey! Welcome to a cleaner, greener way of living - enjoy!
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Frustrating process.

This company was very frustrating early on with the amount of documents that kept being sent to be signed. Once a date was given for install, after a few phone calls to confirm the installation was smooth. Installation team was a great crew.

Supplier Reply:

HI Craig, thanks for letting us know - we have taken this on board and will definitely consider how we can best streamline this process going forward. We're pleased you're satisfied with the installation and your system. Welcome to the solar powered community!
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Great Service and Pricing

SAE group staff were extremely helpful with helping us choose a system and giving us a great price. The installer Jack very quick and efficient in getting the system installed. Jack also took the time to explain how the system works and helped me set up the online app.
Inverter rating: 5/5

Supplier Reply:

Thanks Stephen! We will be sure to pass your kind words onto Jack and the rest of the team involved in your solar journey. Thanks for choosing SAE Group!
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Great Service

Professional and knowledgeable installation team who were tidy and operated safely. Great to deal with.

Supplier Reply:

Hi Ryan, thanks for taking the time to share your feedback. We're thrilled you've had a positive experience with us and know that you'll already be reaping the rewards of your new solar powered lifestyle - enjoy!
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Sae domestic installation

Quoting process worked well and included site visit which no one else quoting did. Salesman was responsive to needs and answered questions and made modifications to quote as requested. Install done efficiently and quickly with mess put in bin.

Supplier Reply:

Hi Liz,

Thanks so much for taking the time to share your experience! We are so pleased that everything met your expectations and you're happy with your new solar system - enjoy all of the amazing benefits it brings!
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Good Customer service

Impressive attention to detail during the quoting process,and installation.Impossibe to rate the quality of the system which has only been installed for a month but all appears to be working well.

Supplier Reply:

Hi Jerry. Thank you for sharing your experience. We are pleased that everything has met your expectations and your system is performing well. Welcome to the solar powered community and thanks again for choosing to partner with SAE Group!
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Was a good experience

Scott and Pia were great throughout the sales and organizing the installation.
Dan the electrician was great, punctual and advising on the progress.Dan’s work was exceptional and very tidy.On completion Dan was very good explaining the system and answering any questions that I asked I definitely would recommend SAE

Supplier Reply:

Thanks Bret! It's always great to hear from satisfied customers and we're so pleased to read that your journey from start to finish was a positive one! We will be sure to pass on your feedback to Scott, Pia & Dan. Thanks again and enjoy your new solar powered lifestyle!
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Fantastic Experience All Round

From the initial meeting to the solar going operational the team at SAE were amazing. Luke was so professional and informative through out the sales process, Mia and the delivery team were always on time and and delivered exactly when they said they would. The solution has been working for about a month and so far it has been very good.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Steven,

Thanks so much for taking the time to share your experience - we are so pleased to read that it has been nothing but positive and we will be sure to pass on your kind words to Luke, Mia and everyone else involved in your install. Thanks for choosing to partner with SAE Group and welcome to the solar powered community!
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Great installation

Great service, needed to change panel location and layout before installation, and no hassles, installers did great job.

Supplier Reply:

Hi Ken! Thank you for your review. Pleased that everything went smoothly and you're happy with your system. Now to reap the rewards of a solar powered lifestyle - enjoy!
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Great Customer Service, value for money and experience end-to-end.

Tyson from SAE was very knowledgeable in the productions and also very honest with what my house needed. Tyson did a great job of explaining the products and going above and beyond with his customer service. He is the reason behind why i chose SAE. I would recommend SAE to any friend or family and use their business again.
Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Hi Moneet - thank you so much for taking the time to share your feedback. We are so pleased that you had such a great experience using SAE Group and will be sure to pass on your feedback to Tyson. Welcome to the solar powered community, and thanks again!
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Very responsive, efficient, helpful and polite

The SAE sales team was helpful, patient and good at explaining how the whole process works, along with the benefits of different size solar systems.

As the electrical team and installation team came to my home, they were able to refine and optimize the location of our inverter and panels to maximize amenity and solar production.

I was nervous about the installation process not going according to plan, but Arthur and his offsider were really good at finding the best design and listening to my preferences.

Grid approval was easy and smart meter install was organized the next day.

This is the first time I have provided a review of a product or service - I'm doing so because I couldn't be happier with their service. Looking forward to exploring a battery in a year or two as I understand my energy use/generation and export income.

Supplier Reply:

Hi Anthony! Thanks so much for taking the time to share your experience with SAE Group - we're thrilled to read it was such a positive one. Welcome to the solar powered community!!
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Original Review on 11-12-2022:

SAE a very good choice

Easy to deal with, professional process, communication was good, frequent. Installers polite, efficient, explained. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Thank you for taking the time to share your review. We love hearing from our happy customers. Enjoy your new solar powered home and all of the amazing benefits it brings!

10 months later we asked Gordon: "Are you happy with the performance of your system so far?"

We went from 6.6 to 13.2kw
Made some difference during the day but a long pay back.
It does position us to go battery, I recently looked at this but a 10kw system was $12k installed, 10kw per day (we use an average of 20kw from the grid pd) would save us $4 pd so pay back too long. Our problem is using a/c after 4:30 pm each day.
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First Class Service

After having SAE install our solar panels and ducted air con. in 2017 I decided to use them again to install a Tesla Powerball 2 Battery.
Tim and team did a wonderful clean job, they explained all aspects of the battery and set up the monitoring app on my iPad. Nothing was too much trouble. They were most helpful, I would recommend SAE to anyone.

Supplier Reply:

Hi Peter, thanks so much for taking the time to share your feedback. It's always great hearing from our happy customers! We will be sure to pass your kind words onto Tim & co. Thanks for your loyalty and choosing to partner with SAE Group again!
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Stood out from the rest for quality of care more than making a sale

I assessed 4 different installers and settled on SAE Group because of the patience in providing me with the information that I needed to make a decision without ever making me feel pushed into engaging them. I found SAE were well streamlined in coordinating for me the financing, installers and follow-on steps for grid connection with the energy provider resulting in a pretty seamless experience. The installers were professional, well spoken and conscientious and provided me with a good understanding of the how the system works at the handover. I felt I was in good hands all the way.

Supplier Reply:

Hi Immalee. What a fantastic review to read! Thank you so much for taking the time to share your feedback. We are so pleased that everything went smoothly for you and you're happy with the end result. Enjoy your new, solar powered way of living!
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Tesla Powerwall 2

I purchased a Solar System from SAE Group back in 2019 and recently decided it was time to add a battery to my system (Tesla Powerwall 2).

The whole process and everyone I dealt with from Roger (sales), Mia (admin) and Tim and his team that did the install were great. Roger promptly provided a quote and Mia and the admin team kept me in the loop in regard to install timeframes. On install day Tim and the team arrived on time and completed the installation without any issues. The install is very clean and tidy with no visible conduits/cables etc. Tim and the team spent the extra time to answer my questions.

Having had a very minor warranty issue with my existing system a year or so back (smart meter failed – one of those things), I was impressed at how quickly and easily it was rectified (despite being an intermittent issue). SAE Group’s after sales service made the decision to go with SAE Group again for the Powerwall installation an easy one.

I would not hesitate to recommend SAE Group or use them again in future.
Battery rating: 5/5

Supplier Reply:

Thanks Mark! Always great to hear from repeat customers. So pleased that SAE Group lived up to your expectations second time around. Enjoy your new Powerwall and the energy independence it will bring you for many years to come!
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Fantastic customer service

Communication was amazing throughout the whole process - prompt, detailed and always available to speak to a human being! Used local installers that were on time, very professional and did a quality job. Very happy with everything!

Supplier Reply:

Thanks for your review Chris! Fantastic to read that you've had such a positive experience with SAE Group! Welcome to the solar powered community.
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Highly recommend!

SAE installed my solar and did a fantastic job, the guys who installed it were friendly and polite as is everybody from this company
My electricity bills are significantly lower and this month I had to pay $0 and even got a credit of$23. I highly recommend SAE.

Supplier Reply:

Hi Gary. Thanks for your review. Fantastic news that your bills are now obsolete!! Enjoy the amazing benefits of a solar powered lifestyle and thank you for choosing to partner with SAE Group!
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Highly recommend

Great communication from quote to admin staff and professional installation. Very happy 5*

Supplier Reply:

Hi Alicia, thanks so much for your great feedback. We thrilled you're happy with your system and experience using SAE Group! Enjoy your new, solar powered lifestyle.
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Efficient Installation

We found on the day of installation that both of the installers (Arthur and Derek) acted in an efficient, professional and friendly manner. Both boys cleaned up after themselves to a standard that we were both pleased with.
The run through of the system upon completion was well explained and any questions were answered.

Supplier Reply:

Thanks for your feedback Susie! We will be sure to pass this onto the install crew. Enjoy your new system!
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Highly Recommended Solar Install

We worked with a previous SAE employee who left during the quoting process, so Ross picked up the pieces and fast tracked our install.

On the ground, Mitch and his team (Caleb and Beau) were efficient, courteous, neat and helpful in informing us of the process.

Connections (etc) were organised by SAE which also made everything very easy for us.

We really appreciated everyone's work.

Supplier Reply:

Hi Sasha, thanks so much for sharing your experience with us. So pleased that everything met your expectations and we'll be sure to pass on your kind words to the team that assisted your solar journey. Welcome to the solar powered community!
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Fantastic service

The service was second to none. Good communication. The sales process was good.

Supplier Reply:

Hi Lisa-Maree. Thanks for your feedback! So pleased you're happy with everything and had a great experience with us. Enjoy your new system and all of the benefits it brings!
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Professional service and good quality system

From quoting to install the team at SAE have been friendly, informative and professional.
So happy with my new system we are saving so much money on our bills!
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Fantastic to read Bonnie! Thanks for taking the time to share your feedback. Enjoy your new solar powered lifestyle!
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A very interesting and ultimately pleasing experience

I augmented an existing 3Kw SG3KTL-S Sungrow inverter and 12 x 250w GCL panels with a 5Kw SG5.ORS Sungrow inverter and 16 x 410w Sunpower SPR-P6-410-BLK panels plus a Catchpower relay with power diversion to a solar hot water system. Monitoring with both iSolarCloud App and the Catchpower Monocle App. Monocle App shows combined production, load and export. ISolarCloud shows combined production but no load or export cos no consumption meter on the old 3Kw system

The designer was experienced, polite, knowledgeable, patient and flexible. Everything I needed but, despite me measuring the available roof dimensions prior to design finalisation and signing the contract, the panels didn’t fit on the day of installation.

The very experienced installer rearranged the layout onsite to give adequate perimeter edge clearance for maintenance and clearance to the ridge to avoid disturbing the capping. The designer quickly confirmed that the revised layout wouldn’t impact energy production or installation costs and provided a plan of the as-executed layout.

The 3 man installation crew were all SAE employees. Definitely the top notch “A” Team; safe, quick and courteous working on a difficult partly steep (30 deg) pitched, tiled roof. Commissioning went smoothly despite the complicated augmented system with 2 monitoring Apps.

SAE were let down by their subcontract installation crew that first turned up to do the work the week before. After seeing that it was a 2 storey house with a steep pitch they pulled out and asked SAE to call in the A Team. Definitely a breakdown in communication between the design and installation teams.

Overall I’m happy with the job. Bit disappointed that the layout was changed but I’m assured it won’t impact on performance. SAE quickly responded and resolved any problems and were genuinely sorry for any inconvenience.
Inverter rating: 4/5
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Persistent installer for a good reason!

SEA Group installed 19.92kW worth of Tong Wei solar panels along with 3x5kW 1pH SolarEdge inverters in our building. SAE's salesperson was very supportive and patient with all of my questions and requests for revised quotations until I was satisfied with my choice of equipment and was able to make an informed choice. Installation took place on Sep 6 and 7. So far, the exported power into the grid has exceeded 160 kW (the building is still under construction and the daily consumption is still no more than 2kW/day).
No other solar company had the patience to guide me through the procedure or offer such a bargain for the number of panels and choice of inverters. Some of the competitors also had too many red tapes, strings attached, and/or were not knowledgeable enough to support me with maximizing number of panels on the roof while being able to export to the grid on a 3 phase connection. SAE Group were transparent and confident about their offered solutions when met with my meticulousness. They also had the tenacity to chase me despite my horrendous workload, so that I did not procrastinate/overlook their offer. They did not jack up their quote when I returned to them and honored their initial offer from before EOFY.

Supplier Reply:

Hi Behzad. Thank you for taking the time to share your feedback. We're pleased you had a great experience and are happy with your system. Welcome to the solar powered community!
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Excellent service, product and install

Everything was sorted for us. Clean and tidy, product is the best on the market.
Product is expensive, however believe is best on the market.
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hi Greg. Thank you for taking the time to share your experience - we are pleased it's been a great one! Welcome to a cleaner, greener way of powering your home!
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Helpful, great service, friendly, knowledgeable.

Our experience with SAE has been 1 of the best I have come across in a long long time from start right through to follow up it has been nothing short of fantastic we are so happy with it all and with every person we have spoken with.

They have all been helpful, knowledgeable and very friendly which can be very rare in this day in age.

I would recommend them to any person looking to install solar they were great.

thank you to all that has been involved with us.

Supplier Reply:

Hi Karni, thank you for taking the time to share your experience with us - we will be sure to pass your feedback onto everyone involved with your install. Welcome to the solar powered community - we have no doubt that you'll be reaping the rewards in no time at all, enjoy!
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An incentive was offered by SAE Group Pty Ltd for this review. Learn more here.

Great workmanship

Solar quote was great paid deposit and honoured price with over 12 months after deposit paid before install. Install was great and comms with blokes on the ground was fantastic. Would have liked a bit more of an explanation on reading the app. An sorting out the gateway issue is been a little frustratalkimg with technicians and still not sorted. But overall the xtremely pleased

Supplier Reply:

Hi Glenn, thanks for your feedback and patience throughout your solar journey. We have no doubt that you'll be seeing the amazing results of a clean, green energy supply in no time at all. Welcome to the solar powered community!
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Friendly installers and helpful staff.

Installation was smooth and set up seems to be working well. Such a hard decision!
Inverter rating: 5/5

Supplier Reply:

Hi Michelle, thanks for your feedback! Pleased you're happy with everything. No doubt you're already seeing the results of the shift to a solar powered lifestyle - enjoy!
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Professional battery installation

SAE were light years ahead of the other battery installers. I was pleasantly surprised at their care during the quoting & installing process. They discovered & remedied faults in my switch board & at all times willing to discuss concerns & to educate me as to using the battery.
Apart from a communication glitch (their VoIP process was down) they were very professional.
Inverter rating: 4/5
Battery rating: 4/5

Supplier Reply:

Hi John. Thank you for choosing to partner with SAE Group and for taking the time to share your feedback. Always great hearing from happy customers! No doubt you're already reaping the rewards of a clean, green energy supply - enjoy!
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100% Recommended

I can’t praise these guys enough. From the initial consultation, right the way through to the installation and operation, they were AWESOME!!! Friendly, helpful professional people. 100% recommended. Thanks SAE

Supplier Reply:

Thanks for your feedback Paul! So happy we delivered and met your expectations. Welcome to the solar powered community!
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Original Review on 24-10-2022:

Great Service and Installation.

The team at SAE we're great. Simon the salesman explained it very well also in layman's which was easy to understand.
Tha Installer Arm, (yes that's his name, he is from Thailand), was very professional and with an eye for detail, also he did a very neat job, along with his offsider Cody, they we're very polite and efficient.
I am very happy with the whole process and looking forward to years of free power. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Thank you for taking the time to share your review Dave. We love hearing from our happy customers and are thrilled that your experience was a good one. We will be sure to pass on your kind words to the team involved with your solar journey. Enjoy your new solar powered home and all of the amazing benefits it brings!

10 months later we asked Dave: "Are you happy with the performance of your system so far?"

Hi Finn, yes the system performs great with no trouble at all. very happy with the quality of workmanship when installed, so all is still as it should be. New Neighbours moved in next door, and I recommended SAE and their very happy as well. Great company. Thanks for all your advice on how to select Solar. It was very helpful as I had no idea about it at all really.
Dave.
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Great

Everything was great. The sales person was very informative. Installers were really nice and helpful

Supplier Reply:

Hi Sharon,

Thanks so much for taking the time to share your experience. So pleased everything went smoothly for you and met expectations. No doubt you're already reaping the rewards of a solar powered lifestyle - enjoy!
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Fantastic Installer's

The quote seemed honest and straight to the point, and told me everything, The installer's were friendly, polite, and nothing seemed to phase them, Top Guy's. The Customer service was 10 out of 10, and they did help out with all the Grid connection, Very Happy, Thankyou.

Supplier Reply:

Hi Brian,

Thanks so much for your feedback. Pleased everything met your expectations and you're happy with your system. Now to reap the benefits of a solar powered lifestyle - enjoy!
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SAE Group - Fantastic install. Thank you very much.

Sales and Quoting was completed by a gentleman that also installs therefore his knowledge of all components was second to none.
Installation was completed within 4 weeks from first site visit and extremely neat. The installers on the day were also very knowledgeable, polite and cleaned up after themselves.
Every email or phone call I had with SAE was handled professionally and very timely.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5

Supplier Reply:

Hi Noel,

Thanks so much for taking the time to share your experience.

We are so pleased everything met your expectations and went smoothly.

Enjoy your new solar powered lifestyle!
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