SAE Group Pty Ltd Reviews

Based on 707 ratings Aus Ranking

  • 5 star 150
  • 4 star 440
  • 3 star 97
  • 2 star 15
  • 1 star 5

Average Customer Review

  • Value
    4.22
  • System Quality
    4.29
  • Customer Service
    4.24
  • Installation
    4.47

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About SAE Group Pty Ltd, Solar Installers

SAE Group Pty Ltd
Platinum Partner
SAE Group Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 34 143 698 864  ABN active since 17 May 2010 | Sae Group Pty Ltd
verified
ACN: 143 698 864  ACN active since 17 May 2010 | Sae Group Pty Ltd
verified

SAE Group are on a mission to switch Australia to solar, one rooftop at a time.

 

We are passionate about solar because we genuinely believe it’s the better way to power the way we live, work and play.

 

A wholly owned and operated Australian company, SAE Group are:

  • Accredited Master Electricians
  • Clean Energy Council Approved Retailer
  • ISO accredited AS/NZ4801 and ISO 9001 for safety and quality

We are committed to raising the bar when it comes to standards in the solar industry.

 

SAE Group offer tailored solar solutions designed specifically to match the energy needs of each customer. Our senior energy consultants conduct a thorough energy assessment and onsite measure and quote and provide each customer with a comprehensive proposal ensuring there are no hidden charges or surprise costs later.

 

We deliver a solid end to end experience from enquiry, to installation and beyond. We are with you every step of the way.

 

  Brisbane Office: 2/8 St Jude Court, Browns Plains, QLD 4118 

  Sunshine Coast Office: 12/43-45 Claude Boyde Pde, Bells Creek 4551

 

SAE Group Pty Ltd Solar Reviews

Loving Watching the Meter Spin Backwards

Craig is a Genuine Sales Consultant who went out of his way to provide us with a very competitive Quote. We Required a Meter box upgrade, which was included in the Quote. The Installation Team was on time and efficient and respectful of our AirBnB Guests, and we are Very Happy with the customer service thus far.Thanks SAE . Dave and Sandy
ps loving watching the Meter spin Backwards.

Supplier Reply

Thanks Dave and Sandy!

So pleased to read that you're happy with everything and are already reaping the rewards of your solar powered home - fantastic!! Keep enjoying - as you have many years left of the incredible benefits. Please do get in touch should you ever need any assistance with your system in the future.
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Great experience, impressive.

From start to finish they made the whole process easy and straight forward. Great system at a competative price. Installers were great - on time, efficient, polite and tidy.

Supplier Reply

Hi Paul,

Thanks for sharing your feedback. We love hearing from our happy customers and are thrilled to read that you had a great end-to-end experience with us as this is something we pride ourselves on delivering. We have no doubt that you'll be enjoying your new solar powered life now, and for many years to come!
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great experience.

We felt our sales person was honest, direct and very informative.
The installation was completed very quickly after contracts were signed and the two young men who installed were respectful during the entire job.
They arrived 5 minutes early, cleaned up as they went on with their work and very patient when explaining everything that we needed to know. 10/10 for these guys, a credit to the company.
Customer service kept us informed along the way and as our panels were only installed few days ago we are still waiting for our energy retailer to connect us.

Supplier Reply

What a fantastic review to read - thanks so much Bronwyn!

We love hearing from our happy customers and we're thrilled that everything met your expectations. We will be sure to pass your kind words onto all of the team that installed your system. We bet you're already reaping the rewards of a solar powered lifestyle - enjoy!!
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Relocation of Solar Panels

We had to ask SAE to relocate five existing roof panels to enable construction of a new patio roof.
Thank you very much Brodie and also Ebony who throughout were very helpful to us and very easy to liase with.
A big thank you too, to the two techs, Andy and Trent, who came onsite to do this work.
They were both extremely courteous and punctual young men who did a terrific and seamless job on a very hot day.
Great representatives of their company.

Supplier Reply

Thanks for your review Ron!

We are so pleased that you're happy with everything and have no doubt you'll already be benefiting from your new solar powered lifestyle! We will be sure to pass your feedback onto Brodie, Ebony, Andy & Trent. Thanks again Ron.
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Very Professional

From initial sales to changes (at my request) for installation very efficient handling. Installation was done by Jack and a very skilled team. Great advice given and very professional in all aspects. Only negative is the Web site and APP constantly goes off line. Call to support was handled well with information given, will need to monitor.

Supplier Reply

Hi there Ian,

Thanks so much for your awesome feedback and for taking the time to post it! We are so pleased to read that you had a fantastic end-to-end experience as this is something we pride ourselves on delivering. We have no doubt that you'll already be enjoying all of the incredible benefits that your new solar powered home will be bringing you now, and for MANY years to come! Thanks again Ian.
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Professional efficient company

An enjoyable process from start to finish, staff professional, efficient and pleasant. Very helpful and no questions to bothersome . Product as stated,works well.

Supplier Reply

Thanks for your review Sue!

We're so pleased to read that you're happy with your new solar system. We have no doubt that you'll already be enjoying all of the amazing benefits that your system will be bringing you now, and for many years to come. Thanks again Sue.
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Very efficient with straight forward process. Excellent communication and very thorough.

Sales quoting was straight forward with person up front to talk to re system, and show where panels would be placed.
Installation was efficient, punctual and tidy.
Customer service was excellent informing us of processes taking place via sms and email.

Supplier Reply

Hi Julie,

Thanks so much for taking the time to share your feedback. We love hearing from our happy customers and are so thrilled everything met your expectations. We have no doubt that you'll already be reaping the rewards of your new solar powered lifestyle - enjoy!
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Repeat customer. Highly recommended

2nd time installing with SAE and the same fabulous service and no nonsense. Highly recommended

Supplier Reply

Hi Kylie,

Thanks so much for your review - we love hearing from our happy customers, especially return customers! We have no doubt you'll be enjoying your new system and all of its amazing benefits already and, as always, if you need anything from us in the future - please do just get in touch. Thanks again for your loyalty Kylie!
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Solar Review

Excellent customer service and follow up during every stage of the process from obtaining a quote to final installation. Very friendly and professional

Supplier Reply

Hi there Michelle.

Thanks for your feedback! We love hearing from our happy customers and are so thrilled to read that you had a great experience partnering with us. We have no doubt that you'll already be enjoying all of the amazing benefits your new, solar powered lifestyle will be bringing you!
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Fantastic Team

Thank you SAE!, From requesting a quote, installation, handover to follow up the process was seamless.
We live in quite a remote area, so thanks Andrew for the long drive and patience designing the quote.
Mitch and his team were amazing working in the heat and confined spaces of the roof.
Friendly and polite, great customer service.

Supplier Reply

Hi Sue & Chris,

Thanks so much for taking the time to share your review with us. We are so pleased to read that you've had a great experience and are happy with the final product. We will be sure to pass your kind words onto Andrew and Mitch & Co - positive feedback is always well received! We have no doubt that you'll already be enjoying all of the amazing benefits that your new, solar powered lifestyle will be bringing you. Thanks again for your feedback and for choosing to partner with SAE Group.
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Efficient and Professional.

The admin staff were very efficient and helful. They kept me informed of updates regularly re process and installation. Male rep who came to my place very informed, pleasant, and communicative. Installation crew polite. I very happy experience all round. Thank you.

Supplier Reply

Hi Linda,

Thank you for taking the time to post your feedback. It's always great hearing from our happy customers and we're so pleased that everything met your expectations! We have no doubt that you'll already be enjoying all of the amazing benefits that your new solar powered lifestyle will be bringing you!

Thanks again Linda.
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I was amazed at how quickly my system was organised to be installed. The sales team were very informative and offered suggestions to improve my personal installation.

The installation team were great, friendly efficient happy to have a laugh. They left my property tidy and I enjoyed having them around.
The follow up service from SAE has also been efficient. The girls are very informative and offered suggestions in the direction I need to take when organising my grid connection. The whole episode was a unique almost family like great experience.

Thank you.

Supplier Reply

Thanks for your review Des!

We are so pleased to read that you're happy and have had a great experience! We have no doubt that you'll be enjoying all of the perks your new solar powered lifestyle will bring you in no time. Also - don't forget that if you ever need any assistance or support - we're only a phone call away! Thanks again Des.
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Great installation of double system.

Firstly I would like to state I had no problems with communication, everything was clearly explained regarding installation and the positive effect this system would have on out bills.

The team installed everything very efficiently leaving the site clean and tidy with everything removed. Very professional and friendly.
Customer service was faultless, no problems with connection to grid.
Recommend this company to anyone.

Supplier Reply

Hi Ernie,

Thank you for your fantastic review - we always love hearing from our happy customers and are thrilled that everything went smoothly, we'll be sure to pass this onto the team! We have no doubt that you'll already be enjoying your new solar powered home and all of the amazing benefits it brings you now, and for many years to come. Thanks again for your feedback Ernie.
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Great service, great installers and matched our cheapest quote.

Honestly the title says it all really. Great service, great installers and matched our cheapest quote. We had a very cheap quote from what felt like a dodgy company and SAE Group matched it so that we didn't have to risk going with an inferior installer. From the sales person Tyson right through to the installation went smoothly and without a hiccup and we're currently reaping the rewards. I'd highly recommend SAE Group.

Supplier Reply

Hi Shane,

Thank you so much for taking the time to post your review. We are so pleased that you had a great experience with us and have no doubt that you'll already be enjoying all of the amazing benefits that your new solar powered lifestyle will be bringing you!

Thanks again Shane.
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Fantastic Service

Great service from start to finish. Professional, quick and 1 week from quote to installation.

Supplier Reply

Hi Karen,

Thank you for your review - we're so pleased that everything ran smoothly and that you're happy with your new solar system! We have no doubt that you'll already be enjoying the various benefits of a solar powered lifestyle. If you ever need support or assistance with anything, please do get in touch. Thanks again Karen.
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Smooth installation.

The sales quoting process was firm with no room for negotiation. The installation was punctual, tidy, and polite. Customer service was great. Grid connection is not complete - standing by for power-board upgrade and WiFi connection.

Supplier Reply

Hi Ram,

Thank you for taking the time to post your feedback. We are pleased that you're satisfied with the level of service and quality products installed. Should you need any assistance with anything else, please do not hestitate to give us a call (1300 18 20 50) and one of our team will be more than happy to help you out. Thanks again Ram.
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Great Experience Highly Professional

Kept me informed always. Very Professional from Sales to Finish. System performing well above expectation. Highly recommended

Supplier Reply

Thanks for your review Brett. We're so pleased that you're happy with everything! We are always happy to help our customers - should you need anything in the future, please do get in touch. In the meantime - keep enjoying the amazing benefits of your new solar powered lifestyle! Show additional information

Quality equipment, class installation, friendly service, Happy customer

SAE were a pleasure to deal with. Efficient and punctual. Products installed are of high quality. they have been in the industry for a while now which bodes well for future service if required.

Supplier Reply

Hey Andy,

Thank you! It's always awesome hearing from our happy customers. We are thrilled that you received a high level of service as this is something we truly pride ourselves on delivering. Should you ever need anything in the future - please don't hestitate to get in touch and in the mean time - keep enjoying the amazing benefits of your new solar powered lifestyle! Thanks again Andy.
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Knowledgeable installer

Sales quoting process went well. Salesman was very knowledgeable and passionate about solar.
Installation took place on time and was a neat and tidy.
SAE are helping with the grid connection.

Supplier Reply

Hi Carolyn,

Thank you for taking the time to share your feedback with us. We are so pleased that you're happy with your system and the level of service provided. We have no doubt that you'll already be enjoying all of the amazing benefits that your new, solar powered lifestyle will bring you! Thanks again for your review and for choosing to partner with SAE Group.
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Our system has not been installed yet, but the whole process has just been so hard. Communication has been the hardest thing, (bloody hard). I have no doubt that the SAE group have all the technical skills and deal in great products, also, the individual people I have dealt with are all nice people, no complaints there, BUT, they need to sort out the internal communication and customer service.

Then I could write a glowing review, rather than a so so one. I will write another review once the system is installed, hopefully it will be a great review.

Thanks

Supplier Reply

Hi Grant, we're sorry to see you had a bad experience with us. The lack of communication is unacceptable in any case, and we would like to apologise. We would like to assure you that we are working to improve on this area of our business by continuous training and new processes - and feedback like this helps us to do this. We hope to work towards changing your opinion and hopefully have a better review next time. Show additional information

Efficient, courteous and good value

Sales process was good. Sales representative was friendly and gave a very competitive quote.
Installers were great to deal with and made sure any cracked roof tiles were replaced.
Office staff very efficient and helpful on the phone.

Supplier Reply

Hi Stephen,

Thank you so much for taking the time to post your review and for choosing to partner with SAE Group. We love hearing from our happy customers and are so pleased that everything met your expectations - we have no doubt that you'll already be enjoying the amazing benefits of your new, solar powered home! Thanks again Stephen.
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All seems as it should. Hard to review until system is up and running

Installers were polite and punctual. Unfortunately one installer was smoking in our garage which we found very unprofessional, especially with a 2 week old baby inside! Smoking should not even be happening on a customers property.

Supplier Reply

Hi Jane,

Thank you for taking the time to post your feedback. We are incredibly sorry to read that this happened - please be assured that we take issues like this very seriously and this has been dealt with.

We have no doubt that you're loving your new solar powered lifestyle and all of the amazing benefits it will bring you and your family for many years to come. Thanks again Jane.
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SAE highly recommended

From start to finish, including John in sales through to Serena in admin and the installers. Very professional and helpful. System has been up and running for a few days now and so far so good.

Supplier Reply

Hi Ian,

Thank you for taking the time to post your review - much appreciated. We are so pleased that you're happy with your new solar system and received fantastic service all round! We will be sure to pass this onto everyone that contributed to your install - positive feedback is always much appreciated. Thanks again Ian.
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So easy and helpful

The process of quoting and sorting out what system we needed couldn't have been easier. SAE responded quickly to all our questions and were very helpful through the whole process. Installation was a breeze, and at a time that suited us, and the price was competitive. Very happy.

Supplier Reply

Hi Zach,
Thanks for the great review and glad we could be of service. Great that you are enjoying your switch to solar.
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Technically solid installation, premium hardware, strong intelligence on performance.

This was a very positive experience from start to finish. I obtained a total of six quotes, some were rejected on price others on anticipated level of service, others on technical grounds. I received strong testimonial support from other buyers prior to committing. Service was always extremely good, they have a commitment to being organised and professional in the admin department as well as with the install. Install team was very courteous and professional. Follow up post-install has been strong.

Supplier Reply

Hi David,
thank you for writing such an awesome review! I can tell you have done the research which is so important when choosing a quality Solar System. Feel free to contact us for any questions.
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Quality installation

By far not the cheapest supplier around, but the sales person was knowledgeable, helpful sand provided me with a system that works for my roof. Speedy installation, very neat and professional.

Supplier Reply

Hi,
thank you for leaving a review. We pride ourselves on our experience in the industry and want our customers to be happy with their high quality Solar lifestyle for years to come. Delighted you have had a great experience with SAE Group. We're sure you'll be enjoying the benefits of your solar powered lifestyle. Should you ever need any assistance, please don't hesitant to get in touch.
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All options provided were really good and the representatives were all fantastic and informative with their proposals.
It was a hard choice, but in the end we went with the SunPower panels, so spent a little extra, but the long term math indicates return on investment will be better for longer.

When the installers showed up, they too were very friendly, informative and helpful.

A great experience all round, and the system we chose is performing extremely well.
Too early yet to know what the impact is to our power bills, but the reports from the 5kWh Fronius inverter with 6.4kWH of 20 x 327kWH SunPower panels indicate we are producing 30 to 40 kWH each day.

Supplier Reply

Hi Roy, thanks for the fantastic feedback. Delighted you have had a great experience with SAE Group and that your system is running smoothly. Enjoy your solar! Show additional information

Great People; Great Installation

We'd been researching solar for around 6 months after saving up for several years. We decided on Sunpower panels, Enphase per-panel inverters & a Tesla Powerwall battery. There were only a few suppliers who provided all three and we eventually settled on one (not SAE) who actually questioned Sunpower's longevity, saying "well, they may be great panels but what if the company isn't around in a few years?". They were convincing and we got a quote from them with LG panels (+Enphase + Tesla) which was cheaper and had a similar warranty.

Just a week before we were to sign the quote, Tesla put the Powerwall price up by $3K & the supplier said they had to increase the quote to match. Bad timing on our part! While we were deciding whether to proceed with Tesla, SAE Group called and said they had some Tesla stock at the old price, were pleased to sell the Sunpower & Enphase.... From then it was an easy decision.

The system was installed a few days ago and the whole experience (sales, accounts team, installation team, follow-up) has been excellent. We made the decision to have both the panels and the Tesla installed the same day (2 days is recommended) and it worked really well.

So far, the system is performing well and the Tesla app is really really good. (Yet to get the Enphase app login...)

Supplier Reply

Hi Grant,
Amazing to hear that you had such a positive turn-around with changing to SAE Group. It's always great to hear when customers have done the research and know the brands they want. Can make such a difference! We're sure you'll be enjoying the benefits of your Enphase monitoring system and Tesla Battery. Should you ever need any assistance, please don't hesitant to get in touch. Thanks again, Grant!
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Awesome

Awesome process from sales to install to support. I had a 6.615 kw sunpower p19 panel with a fronius 5Kw inverter install. The whole process was smooth. I had to wait a while to get my system installed due to them only using company installers which wasn't a problem for me as i get a workmanship warranty. The installers showed up when they were supposed to and were done sooner than expected. I only had one minor hiccup with the solar analytics they installed (stated the wrong ct size) but that was soon rectified. You can not get a system of this caliber for this price on the gold coast from anywhere else period.

Supplier Reply

Hi Jackson,
Really appreciate the positive feedback. SAE Group pride ourselves on our installation team being the best of the best and we do back that with an 12 year workmanship warranty. Great to hear we we're able to rectify you're solar analytic issues quickly and should you ever need any assistance, please don't hesitant to get in touch. happy solar journey, Jackson!
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Supplier Reply

Hi Jon, thank you for leaving a positive review! Merry Christmas, Enjoy your new solar! Show additional information

Brilliant company to deal with.

SAE installed 2 extra batteries in the Redback system they installed in May 2018. It was a seamless installation and has extended the current battery power I already have. Great company to deal with as always available and "dumb" questions answered cheerfully. Love that the installing tech's tidy up after installation and take the rubbish with them. I'v always found the tech's cheerful. polite and knowledgeable.

Supplier Reply

Hi Wendy,
Thank you for the feedback and we love to answer all our customers questions because we believe knowledge is power. Great to hear you have chosen us again to upgraded your Redback system with two new batteries. Please don't hesitate to get in touch with any sort of solar questions you have in future. Thanks again Wendy!
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Happy so far. Process was smooth and simple and we seem to be getting a great yield.

Codey from SAE was easy to talk to and made me feel confident to go ahead even though I dont necessarily understand everything about how solar works. Always easy to get through to the office and questions have been answered promptly. Installation team was professional and got the job done quickly.

Supplier Reply

Hi codey,
Thank you for taking the time to post your review. We are thrilled that you are happy with your new solar system and have no doubt that you're enjoying the benefits it brings now, and for many years to come! Thanks again Codey.
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Supplier Reply

Hi Karl, thank you for writing a review. At SAE Group you can be sure that you have a great quality system that will deliver savings for years to come. We look forward to installing your solar soon! Show additional information

to a job well done

SAE arrived on time, installation looks great, the team stayed back to make sure the system was running as it should, received a thorough rundown on the system and what to look for. would recommend SAE to all who are considering installing a solar system.

Supplier Reply

Hi Rychard,
Thank you for your kind words. It's fantastic to hear from our happy customers whois recommend us to others! Thanks again Rychard.
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Fantastic installer

Sales and quoting was second to none, they were able to match a competitive price from a metro based company. The installers were very professional and knew exactly what they were doing. I know a number of people that have used SAE recently and I have heard nothing but good comments about them.

Supplier Reply

Hi Sean,
Thank you for your kind words. It's fantastic to hear, we are being regarded so highly and also love that we can make everyones solar journeys so positive! We have no doubt that you're enjoying the many benefits of your newly installed solar system, now and for many years to come!
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I Got What I Paid For. (in a positive way)

Craig Brown, (the sales rep) was punctual, factual and charismatic. I mentioned to him that I wasn't interested in a low quality system. I mentioned a few high quality brands that I was familiar with. He smiled and pointed to his shirt logo (Sunpower). He also informed me that while SMA were a good inverter, they are now made in China and quality has slipped a little. He recommended Fronius as they are still made in Austria.

The install team were definitely professionals and it was obvious they had installed a lot of solar power systems. A minor hiccup at the start - they required a scissor lift to access the roof (the height of my roof is taller than most due to 9ft ceilings and a flat roof with a parapet around the edge). The start of the install was delayed for approximately 1 hour until the scissor lift was delivered. I did not see this as a major issue. Once the install commenced, it was clear to see that each team member knew their place and exactly what to do. Unfortunately, it was not possible to install the inverter in the garage as I had hoped as the frame of the house prevented any access through the wall cavity (that's how houses are designed - no thought for future expansion). The inverter had to be mounted on the external wall next to the meter box as this was the only solution possible. I will now have to install a cover of sorts to protect it from the harsh UV rays and other elements.

I was not present on the last day of the install so I did not receive a full handover (certainly not SAE Group's fault). I am still working with SAE Group to set up a few more details for my Fronius account.

I have had my electricity supplier install a new meter and am now on a fair solar plan.

Overall, I am happy with the entire process and have no major criticisms.

Supplier Reply

Hi Daniel,
Thank you for your kind words, especially considering the few road blocks you had to go through. It's fantastic to hear that your solar system is operational and your on the way to Solar savings! We will ensure your feedback is passed onto Craig and your install team - positive feedback is always well received! Thanks again Daniel.
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Great Company

John came to our home & explained everything to us, answered every question we asked. The follow up when we accepted the quote was awesome, keeping us informed at all times. The installation when without a hitch. The installers were punctual, tidy & polite. Showed me how to read the inverter & the phone app.

Supplier Reply

Hi John,
We are so pleased to read your positive review and that you had a great experience using SAE Group for your solar installation. We have no doubt that you're enjoying the many benefits of your newly installed solar system, now and for many years to come!
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Supplier Reply

Hi Robert,
Thank you for your review. We pride ourselves on delivering as we strive to switch Australian rooftops to solar - one by one!
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From the start SAE have been informative, supportive and highly professional. They are a team and this is obvious from the sales team to the qualified installers. The latter were a pleasure to have on site

Supplier Reply

Hi Dick Sheppard,
Thank you for your great review! We are so pleased that you're happy with your new solar system and yes, we are a great Team at SAE Group. We're sure you'll be enjoying the benefits of your solar powered lifestyle. Should you ever need any assistance, please don't hesitant to get in touch.
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All round good service.

SAE had done previous solar panels for me so I knew they were trustworthy with a good product. The installation was organised when I wanted it and the installers did a fine job, very friendly, left the area very clean. The office arranged for the Array to be updated on my Enlighten app. so I can see how the panels are operating. The whole operation from the salesman quoting to paying the final account was very professional and I would certainly recommend SAE to anyone wanting solar.

Supplier Reply

Hi John,
We are so pleased that you're happy with your updated solar system and are thrilled that your experience has been nothing short of positive. We especially love being a recommend Solar provider, so thank you again! Should you ever need any assistance, please don't hesitant to get in touch.
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Long delay (19 business days) to get smart meter installed.

Supplier Reply

Hi John,
thanks for leaving a review, we appologise that the delayed smart metre had an negative experience on your installation of your solar. We're sure you'll be enjoying the benefits of your solar powered lifestyle, now it's operational. Should you ever need any assistance, please don't hesitant to get in touch. Thanks again, John!
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Supplier Reply

Thanks for the great review Ceinwen, we look forward to seeing you at installation soon Show additional information

Excellent solar installation experience

Sales/quoting process was fast and efficient. So fast in fact that I wondered if I might have been pushed into something I wasn't totally happy with. But I quickly came to the view that all was ok when I went over the paperwork.

The installers were punctual, polite and efficient. The only criticism would be that they had to shut down the power for longer than they indicated. But I understand there were some issues with the wiring in the power box so they clearly advised the reason for the delay.

I cannot fault the customer service. Installer explained the online monitoring system; the customer support person who phoned post installation was excellent and answered all my questions. Well done SAE.

Supplier Reply

Hi Michael,
Thanks so much for taking the time to explain your experience with us. Solar is a lengthy process and it is incredible to know that even though plans change that you were so understanding. We are so pleased that you had a great experience with our installers and customer support team too. Don't forget to let you’re friends know that you referred them and we'll make sure you're rewarded for spreading the good word. Thanks again!
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Supplier Reply

Hi Melinda,
Thank you for taking the time to leave a review!
We are so pleased that you had a great experience working with us - Thanks again!
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Two friends have signed up for 6.6kw systems as well with SAE. Sales person was really good, knows his job. To get in touch to find out the installation date was very difficult.
Installation due tomorrow.

Supplier Reply

Hi Michael, thank you for leaving a review. First we would like to apologise for the poor communication with installation date. On a positive note, great to see both you and your friends will soon/are now enjoying the benefits of solar with high quality system, and will pass on the great feedback to your consultant. Show additional information

Great company to deal with

Whole process from initial contact to the installation was seamless. Done on time and as per first discussion.

Supplier Reply

Hi Paul,
thanks so much for taking the time to post your review. We pride ourselves on being able to make the solar jounery as smooth and seamless as possible. I'm sure you're loving the benefits of making the switch to solar. Don't forget to give us a call in future with any questions about your solar system. thanks again!
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All sales persons, area Manager, State Manager and staff organising solar system installation from the SAE group have been fantastic. I have found dealing with The SAE Group has been a very informative and positive experience. A very professionally run company that I will have no problems promoting to family and friends in the future.

Supplier Reply

Hi Wayne,
Thanks for taking the time to post your review - we are thrilled that you had such a positive end-to-end experience with us as this is something we pride ourselves on delivering. We love also referrals to friends and family who are looking to make the switch! Thanks again Wayne!
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Solar Panel install

John was an excellent sales person who took time to address all our questions. He was made aware of our need to have the installation made in a time frame and it all happened to plan.
Dean and Jarad made the installation of panels and inverter look easy. They were neat and tidy. Great work.
Emily and the service staff fully explained procedures and time frame efficiently.
Very happy with the whole exercise.

Supplier Reply

Hi Gregory,
Thanks for taking the time to post your review - we are thrilled that the SAE Team did such a great job, we will pass your comments on to everyone involved. We know you are loving the solar journey and please don't hesitate to contact us for any questions in the future.
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Ducted air conditioning, Solar panels and Heat pump.

Sales and quote was good.
Installation was excellent
Customer service was excellent

Supplier Reply

Hi Graeme and Julie,
Thanks for your comments, we love that your experience nothing short of feeling excellent! Wish you a happy solar Journey for many years to come! Thanks again.
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Great product and no fuss installation

The SAE salesman was easy to talk with and discussed all appropriate options & recommendations.
The installation techs were on time and conducted them selves in a very professional and friendly manner.
All admin staff were very helpful and always in contact throughout the process

Supplier Reply

Hi Robert,
thanks for your great review. Incredible to hear every SAE team memebr played a part in making your solar journey, seamless and professional. We pride our selves on working as a team to make sure our customer's have nothing but THE BEST EXPERIENCE, making the switch to solar! We are so pleased that you're happy with your new solar system and are sure you'll be enjoying the benefits! Thanks again for your feedback and for choosing to partner with SAE Group.
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