MC Electrical

MC Electrical Reviews

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4.8

Based on 1513 ratings

About

MC Solar and Electrical's motto is "We Know Solar". Here are what they would like you to know about them:There are less than 50 CEC Approved Retailers in Australia. We're one of them!

  • Over 7000 Solar installs since 2009. That's why we know solar!
  • We don’t use sub-contractors. All installers are long term in-house trained employees.
  • Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.
  • Is your budget tight? There is no need to compromise on quality. Ask us about solar financing..
  • As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

    Check out the popular blog of our director Mark Cavanagh here:  mcelectrical.com.au/blog

Reviewers report paying: $7,700 - $9,500 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Inverter brands currently installed

Inverter brands previously installed

Battery brands currently installed

Battery brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

MC Electrical Reviews (1513)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.6/5

Value for money

4.8/5

Quality of System

4.9/5

Installation

4.9/5

Customer Service

  • 5 star 895
  • 4 star 601
  • 3 star 15
  • 2 star 1
  • 1 star 1

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Quality installation achieved by experieneced team

My experience with MC Electrical was excellent throughout. The installation team worked exceptionally well together, got along well, communciated continually and appeared to work efficiently. I'm very satsified with the quality of the installation. The wiring is tidy and compact. The components are installed level on the wall exactly where I wanted them to be. The team took into account the variation in our roof to ensure the panels were level and well placed. They consulted me as appropriate and ensured I was satisified with the quality of the work and the appearance of everything, which was particularly important to me.
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Terrific seamless overall experience!!

Worked with MC Solar & Electrical start-to-finish on installation of our solar panel / inverter system, so we were familiar with their excellent work. From that experience, we naturally called them for our battery installation. Once again, a great team to deal with in terms of answering tech questions, sizing / quoting, planning and onsite installation (shout out to Shane & Lawrence for their skillful work & professionalism), and accounts / payment. They make the process of harnessing the sun quite seamless! :-)
Panel rating: 5/5
Inverter rating: 5/5
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BYD Battery Installation

The whole process, from discussing my needs, evaluating options, answering my many questions, through to decision and installation was excellent. The team who did the installation were friendly, knowledgeable and professional.
Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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A great installer.

Josh and his team were prompt, neat and clean tidy. Great communication all through the day and nothing was an issue. All the team very polite. Josh went above and beyond to ensure a neat and tidy job was done. Recommend them to anyone.
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Great service and install

Sales and quote were well explained. The service and install were excellent and on time.
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Quality Installation and product

The service from wo to go was highly professional, from the quoting process to the installation. We did loads of research before hand before making a decision which included speaking to past customers of MC , and other suppliers.They definitely lived up to our expectations and beyond. We were kept very well informed in the lead up to the installation and the staff were very obliging in addressing any questions we had.
Most importantly the product used was well tested by MC and compared to others on the market and we are convinced we got the best one at a fantastic price.
I don’t hesitate in recommending this company to anyone

Inverter rating: 5/5
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Highly recommended!

Well mannered and professional team. Kept the place tidy. Post install service was also great with step by step instructions and support. Happy from start to finish.
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Professional, transparent and informative.

Right from the start I found MC Electrcial easy to deal with. The process was transparent and informative. They don’t try and pitch you the products, the direct you to sources and encourage you to educate yourself, providing plenty of information themselves. Allowing you to make an informed decision. So when you chose them, you’re doing so with confidence and trust that you’ve made an informed decision.
We had some flexibility in our install time and they worked with us and exceeded our expectations.
On the day of install, a team of friendly, professional ppl turned up and installed the system. They worked hard and carefully for half a day. They took care of the products and our home. Their lead was curious and continued to educate us about the system they’d installed. Since install we contojued to be supported as the system is configured with our supplier. Not that I’ve had to do anything other than log in to the app. Kendal and the team of admins are all over it and have done all the work in the background to ensure a seamless transition.

I can’t recommend this company enough. They were recommend to me and I can see why.
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It couldn’t be easier

They just made the process so easy.

Then once the main installation was completed, I was blown away by the quality of workmanship. Even the works in the roof were done to such a high standard. (Yes I checked)

The inverter looks so nice against the house and the Panel placement is nice and uniform.

I unfortunately couldn’t be there for the install but my wife said she was impressed by how well they presented and carried themselves.

Inverter rating: 5/5
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Seamless Installation - Impressive customer service - Recommend

A great experience starting from the initial quote. (Nicole certainly displayed a great knowledge and a passion for solar), to the office staff (Kendall and Jo) who kept me informed as to the process. Install was brought forward slightly which was great.

On install day Brady and his crew were very professional and the process was seamless. The site was spotless at completion.

As I have a tiled roof one benefit of MC Electrical was the quality of the hooks and rails compared to the cheaper fittings offered by competitors

Panel rating: 5/5
Inverter rating: 4/5
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Original Review on 15-06-2023:

Great Installer Quotation & Service Performance

I found MC Electrical to be efficient & effective to deal with throughout the whole process from a quotation, installation, & after sales service perspective. They handled everything to get my new solar system online as quickly as possible.
I can highly recommend them to anyone looking to purchase & install a hassle free new solar system.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Thank you very much for your glowing review Michael! We are thrilled you have found us efficient & effective and thank you for referring us to your family.

10 months later we asked Michael: "Are you happy with the performance of your system so far?"

One year down the track our roof top solar system is working perfectly and delivering results well above our expectations.
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Excellent, fantastic and knowledgeable team

The sales and quoting process was easy and painless plus everyone was friendly to help regardless with any problem. The installation was smooth and fast without any problems or delays, the team was super friendly, polite, tidy and very organised and punctual at the job. Over all MC Electrical customer service is super, they went above and beyond from beginning to end no matter the question or concern you have because they help organised and get every thing done every step of the way.

Thank you all
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Very capable installer

It’s now about 6 years since we first installed a 5kW system (Fronius inverter + 6.6 kW Sunpower panels), which we’ve subsequently upgraded with a second system (4.6kW Fronius Gen24 inverter + 5.8kW Canadian panels), a Fronius Wattpilot to charge our car and more recently, a 11kW BYD HVM LFP battery stack. We are now essentially 100% self sufficient, and to date, it’s worked a treat (we’ve also had a Catch Geen solar hot water diverter installed over 12 months ago, which has worked exceptionally well using “solar only” mode - no power has been imported to heat our water since it was installed!)

The MC Electrical team have been excellent on each of the 4 installations - clear, open and honest advice, punctual and tidy work (the battery install team recently tidied up the swithboard and everything is now very clearly labelled). There’s only been one or two occasions when we required assistance with Fronius firmware updates, and we were quickly referred to the Fronius engineers when it became evident that the issue was a bit more complex than anticipated.

Inverter rating: 5/5
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Arrived on time, were polite and helpful with any questions. The job was completed in a timely manner. We would happily recommend MC Electrical to others.

Excellent Arrived on time, were polite and helpful with any questions, cleaned up before they left. Workmanship appears to be very good. Replacing an existing system so grid connection not required.
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Expectations exceeded

MC Electrical delivered the service they promise from the get go - they responded promptly to the quote request and arranged a site visit by the salesperson Nicole, who confirmed the arrangements, turned up on time, had read my email about my preferences, came prepared with options to discuss, was friendly, knowledgeable and could answer my questions and provided the quote options the same day. No sales pressure. They clearly explained each step of the installation process and timeframes even before I accepted the quote. They offered an earlier than hoped for installation date. The installation team arrived on time - a great bunch of guys who were friendly, professional, efficient, worked well together and considerate (the most considerate of any group of tradies in my experience). They clearly explained each step of the post-installation process and took care of the grid connection logistics. I would use them again without hesitation and happily recommend them.
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No hassles

Great overall service from start to finish. No need to hard sell if you know your products and can back it up with service.
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Amazing service and Quality products

I always research before I buy big ticket items, I found MC Electrical website to be extremely informative providing an abundance of text and videos to learn what I didn’t know.

From my initial contact to a site visit/quotation it was a relaxed and informative conversation about what I can do.

Installation day commenced and the Team worked efficiently to get the job done keeping me updated throughout the process.

I then received phone calls and emails within 24hrs advising me on setting everything up with online/app monitoring and what happens next.

I will say I received exceptional sales, installation and after sales service from the whole team at MC Electrical, to the point I’ve already recommended a family member to use them as well.

Panel rating: 5/5
Inverter rating: 5/5
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Seamless and well designed install

This is my second property and solar install with MC Electrical and wouldn’t go anywhere else!

The team are all fantastic from sales to office admin, through install and service. I felt informed and support the whole way through.

Josh leading the installation took the time to explain the process, communicated clearly, was extremely professional and thoughtful. For example, I replaced an aged existing system so Josh and his team shifted tiles to ensure the discoloured ones remained under the new panels. Customer first focus!

I certainly appreciate all the effort especially in this unseasonably warm weather and would highly recommend Josh / MC Electrical to anyone considering solar.
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Fantastic Installer

MC Electrical were very professional to deal with. The process from quote to installation was very easy and the installation was neat and tidy. Would highly recommend the team at MC Electrical for all Solar and Electrical jobs.
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Great Installation, Great Company

Great Installation, Great Company, very informative and the service was top notch
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Amazing installation

Sales and quoting was fantastic.
Installation was a breeze the boys were polite, clean, tidy and were punctual.
Customer service is fantastic everything is organised we don’t have to worry about anything.

Panel rating: 5/5
Inverter rating: 5/5
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Polite, Professional and installed to a high standard.

Our experience getting solar was great. MC Electrical were very knowledgeable and answered all our questions. Our install was done to a very high standard and the team on site were very helpful and polite. Highly recommended.
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Fantastic service from start to finish

MC electrical were great to deal with from the quote process right through to installation. We were kept up to date every step of the way, everything was always followed up via email or phone calls from Brooklyn or Kendall. Our installation day was able to be completed earlier than originally advised which was amazing Josh and the rest of the installation team were great, arriving on time, giving plenty of notice when the power was going off and left everything tidy when the job was done. Very happy with the overall job and highly recommend MC electrical.
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Fantastic Installer - Knowledgable, Flexible and Great Service

Since first contacting MC Electrical I found all members of the team I spoke to knowledgable, helpful and friendly. I had a few issues with dates due to building delays and they were flexible and understanding. On install day the team arrived on time, were pleasant and respectful (taking boots off to come inside etc) and did a very neat job, cleaned up and made sure I was comfortable with the systems operation. The unit is work very well - couldn't be happier. The office were also excellent calling when they said and following up - overall best trades experience I had for a while.
Inverter rating: 5/5

Supplier Reply:

Thank you for your glowing review Lance! We are thrilled you've had a great experience from start to finish and beyond.
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Fantastic from start to finish

Every single person from MC solar, from a quote back in 2022 to installation last week, and setting up app etc, has been professional, personable and just fantastic! Yorick did my quote, and really understood solar instead of just quoting a sales pitch. They arranged install super quickly, and even when most of the crew was out sick, a single bloke (Alan) still showed up on time and got started, with the rest of a crew arriving after finishing another job. I was blown away with their commitment to providing a great service AND doing a tidy, efficient job. There was even an issue with our power box that we didn't know about, they notified us and spoke to their supervisor and were back to fix it the next business day for us!!!!

Kendall and Joe in the office have been so clear with their instructions and so helpful in explaining next steps and easy to reach for the entire process. I couldn't recommend MC solar highly enough!!!!

Supplier Reply:

Thank you for your incredible review Amanda! We appreciate your kind words.
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Excellent company - highly recommended

From start to finish MC Solar have not disappointed. We are extremely happy we chose this company to quote and install our solar package. Everyone we have dealt with both in the office and on the ground at our house have been nothing but professional. The installation went very smoothly and we couldn’t be happier.
Thanks again MC Solar. If you are in the market for solar I would highly recommend you giving MC Solar a try.

Supplier Reply:

Thank you for your wonderful review Matt! We are so glad you're extremely happy.
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Outstanding installer!!!

MC Electrical quoted for several options, with full costs & different panel configurations, to choose from, which was great.

The installation was completed by polite, punctual & considerate staff, on time & budget.

Make sure MC Electrical is one of your three Solar quotes.

If you want a top quality solar installation, at great value, with all components fully warranted, MC Electrical provides private home owners, with an outstanding service.

Thank you Mark Mark Cavanagh & MC Electrical, much appreciated, for a job well done!!!

Supplier Reply:

What a great review, thank you so much Terence! We are so happy you are thrilled with our work.
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System has exceeded expectations

The whole process with MC Electrical has been very smooth and easy. Yorick handed all of the pre-sales and he knows the systems well. There's no pushy sales, just lots of best optimisation of what our power requirements were, budget and our installation limitations.

The admin side of things was also very smooth, with timely, simple to follow information.

Lastly, the installation was excellent. The main installer Michael explained what was going on and the quality of the install was excellent. They didn't rush, site was left clean and they took the time to explain how the system works. They definitely take pride in their work.

MC Electrical may be more expensive when compared to the cheapest systems on the market, but the quality of components used, the smooth process and quality install more than makes the cost difference over the lifetime of the install well worth it.

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you so much for your wonderful review about our team Tim! We appreciate your kind words.
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Love MC Electrical

This is the second time I’ve used MC Electrical to install solar on my house
Ben was so helpful when we got our first 30 panels installed and the instal guys were amazing and so helpful so when we downsized there wasn’t even a thought of going anywhere else
The girls in the office help you any time you need advice or help
I can not recommend MC Electrical enough
Thank you so much guys
Vicki.

Inverter rating: 5/5

Supplier Reply:

Thank you so much for your great review Vicki! We are thrilled we could install at your second property.
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Brilliant from start to finish

The whole process from start to finish was fantastic and stress free. From consultation to installation and even post installation was brilliant.

I got all the right info in an easy to understand and transparent format with support all the way through for any questions I had. Speedy response times all the way through with highly punctual, professional, tidy and friendly installation team and once installed, was walked through next steps with support getting everything setup, including liaising with my electricity provider and have total confidence in my new solar investment.

Highly recommend MC Electrical.
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Fantastic job

I was extremely happy with the whole process from start to finish. They made it a personal experience and everyone was super approachable.
The installers went above and beyond with their work, finding pre-existing holes in a roof and fixing it for us without asking. I'm very grateful.
I would 100% recommend going with MC Electrical for your Solar Installation.

Panel rating: 5/5
Inverter rating: 5/5
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Satisfied customer

Brady and the install team were professional, efficient and courteous. Mark and the office team were also great to deal with and very helpful.
Job also involved removal of old system, some additional switchboard work and relocation of a satellite dish.
Happy to highly recommend MC Electrical.
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Great service & solar

Loved the fact that they took the time to inspect and advise on our electrical setup.
All paperwork sorted out and grid connection made easy.
On time, nice team....and solar now humming for the coming hot summer.

Panel rating: 5/5
Inverter rating: 5/5
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Great Communication

Greta communication through all stages. Installers were on time, talked through the whole process and finished early. Love the product and the process
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MC Electrical know solar inside & out

We had the most amazing experience with MC Electrical from start to finish. Nicole came to talk through our options and was so friendly and knowledgeable about all aspects of solar. Despite receiving a slightly cheaper quote from a competitor, we went with MCE as we felt like we were in good hands. Josh completed a thorough site inspection and needed to change the orientation of the panels, but everything was communicated clearly & in a timely fashion. The installation, led by Josh & his crew, was fantastic- punctual, professional & tidy. They went above & beyond to ensure everything was completed correctly. Since our installation, we’ve had excellent support from MCE, setting up our inverter app to monitor our solar and contacting our energy supplier to organise grid connection. We put off getting solar for years as we thought it would be such a pain but our experience with MCE was so easy - I regret not contacting them earlier!
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Original Review on 11-01-2023:

Brilliant solar company

The quoting process was straight forward, and they arrived quickly once I asked for a quote.
The installation was fantastic. They completed it in a day, did a brilliant job and cleaned up after themselves. The installers were very polite and before changing anything checked to confirm we were happy.
The admin staff did everything they were supposed to and they were very friendly and helpful.
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

Supplier Reply:

Thank you so much for your great review Katrina!

10 months later we asked Katrina : "Are you happy with the performance of your system so far?"

System continues to perform to our expectations. We have seen a significant electricity saving each quarter.
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They picked the hottest day of the month for the install ..

The boys arrived on time, they were professional and there work was neat and tidy.
Brady and the team worked hard, got the job done in 38 degree temps with good humour .
All worked as should and I would highly recommend them to anyone who wants a quality solar install.
A special thanks to Yorrick !
All the best
John

Inverter rating: 5/5
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Professional, competent and they did what they said they were going to do. No bad surprises.

I had MC Electrical do a quote and I compared it to my energy retailer quote. What I received from MC Electrical (parts and quality) was a better deal overall. MC Electrical follow an end to end process which they make clear and reinforce along the way. This means you know where you are going and where you are up to and what the next steps are going to be and whether you have a role to play and if so, what you need to do.
The three main staffing groups; sales in person, office support (pre/post) and install team were all courteous and mindful of how to engage with customers. None of them had an attitude problem or tried talking down to me. Their engagement made the process end to end comfortable and easy. Installation happened on the day that we agreed. It was cloudy and forecast to rain. When it cleared sufficiently, additional crew attended to ensure the job was completed that day. The inverter was placed in a slightly different location compared to the on-site inspection due to my preferred subsequent logistics in the garage. They didn't complain.

My suggestion, get a quote and then get a free quote from MC Electrical and see what works best for you.
Quote below includes metering components.
I don't normally write reviews and there are no kicks backs for writing this one.
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Our new Solar system is now installed and I'm delighted with the result.

Before purchasing our solar system for the property that we moved to this year, I did a lot of research about what to buy and which installation company to supply and install it. I spent several hours watching YouTube videos by Solar Quotes, MC Electrical (Mark) and some others.

I researched several companies and in the end I decided to go with MC Electrical. Upon reflection, now that the system is operational, I am very happy with the choices and results.

Solar Consultant Nicole came to our home to check out our property and to suggest what options we had. She provided great information and answered all my questions.

Kendall was always helpful on the phone including setting up our Fronius Solar.Web. Jo handled all the invoices for the various works. Service Manager Shane did a great job of organising the works and helping me decide about a couple of options.

MC Electrical is a highly professional company with great people. I also really liked and respected the coordination and results that generally come from a team of employees rather than various contractors.

We also decided to upgrade the electrical feed to our property from single phase to three phase to increase our capacity for generation, load capacity, and installation of an EV charger and large A/C system. MC Electrical is quite a large operation and they were able to provide all our needs both for the supply upgrade and the solar installation. The team of installers were very friendly, their workmanship was excellent and they took great care. On the final day, the commissioning of the system was performed by David. When he left, everything was working excellently (and it still is).

All the people that I met, spoke to, or interacted with, from MC Electrical were great. When I'm asked by anyone for a recommendation for a solar system, I already know what my response will be.

Panel rating: 5/5
Inverter rating: 5/5
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Professionals!

Really neat job for a fair price. Tidied up our fuse box which had a dodgy add on from aircon. Some tradies are notorious for leaving rubbish on a work site - not these guys! Professional job, professional men and helpful when answering questions. This is our second installation with MC Electrical - we came back for a reason.
Inverter rating: 5/5
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Knowledgable sales rep made the difference

Everything went like clockwork, they even bought the installation forward. Still waiting on switchboard upgrade, they organised that
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Amazing service at every step

Our experience with MC electrical has been fantastic from the first phone call. I didn’t want the cheapest, I wanted honesty & reliability with a quality product and they didn’t disappoint. From the girls in the office, to Mark who did our quote, and the guys that did the site inspection & install…. The whole process has been seamless. True professionals in their field, I have no hesitation recommending them.
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MC Elect. sales person Mark was very professional & honest.

Very happy with the professionalism of the sales person Mark who was very helpful answering my queries.
The after sales team were also very accomodating.
The whole process from start to installation was smooth & efficient & would highly recommend Electrical.

Panel rating: 5/5
Inverter rating: 5/5
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Fantastic installer

Very efficient, professional. The installers were very polite and punctual and cleaned up afterwards
Organised all of the details for grid connection etc and I was kept informed.

Panel rating: 5/5
Inverter rating: 5/5
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Very professional organisation

I was impressed from the moment I met Mark (Sales Rep) through to the final handover. Everything that I was initially told would happen actually happened at exactly the time I was told it would happen! Every person I met was polite, professional and genuinely nice!
I am delighted with the finished product and the attention to detail given to the whole installation.
I definitely chose the right company!

Inverter rating: 5/5
Battery rating: 5/5
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Quality work

Great quality service. If you want it done right these are the only guys to use
Panel rating: 5/5
Inverter rating: 5/5
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Solar Installation - MC Electrical

On reading Solar Quotes Blurb and finding MC Electrical and have been following Marks blog for years and determined that I would be using MC Electrical to Install Solar Panels when the time came along. Everything was not too much trouble, each contact took the time to explain whatever I needed to understand sometime more than once
Excellent Customer Service -The Installation team was on Time, Professional, Cleaned Up after themselves.
The whole experience was Great - Highly Recommend

Supplier Reply:

Thank you, Sharon! We're delighted you chose MC Electrical for your solar installation. We appreciate your kind words!
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Above and beyond customer service!

From start to finish, MC Electrical went above and beyond with customer service, timeliness, professionalism, and friendliness. We couldn't be happier with the system - everything just works.

Our project was for a new build, and we engaged MC Electrical early on so they could complete the solar pre-wiring at the rough in stage of our build, then the panels and inverter at handover. Unfortunately, our build time blew out to 18 months, but MC Electrical were extremely patient and kept in touch with us throughout the build and got the panels on within a couple of days of us getting the keys to the house.

I don't think I've ever dealt with more professional tradespeople. They are clearly passionate, but more importantly, knowledgeable about solar.

Panels: 10.92 kW - 28 Qcell Q.Maxx 390W Panels
Inverter: 10kW Fronius Symo (3 phase)

A note about the price: The price that we paid was locked in as of September 2021 but the installation wasn't until June 2023 due to the building delays. Hence, if you got a quote today for the same system it will most likely be different.

Panel rating: 5/5
Inverter rating: 5/5

Supplier Reply:

Thank you very much for your incredible review Alice! We are very happy you've had a fantastic experience with us from start to finish and beyond.
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So glad I chose MC Electrical

Firstly, the consultation was excellent. My options were explained clearly, he was available for questions after the consult and even tweeked the initial quote to save me some money. There was no pressure or pushy sales tactics . Then the installation went smoothly. The team were polite and genuinely seemed to enjoy their work. You could see that they were not rushed and really took care in what they were doing. They
even replaced a couple of cracked tiles that weren't near the installation just to help out. Once finished, everything was clearly explained by the technician. I'm not great with tech but it was simple to understand. The next day there was a polite follow up call to make sure that I'm happy with everything and to offer after sales support should I ever need it. The rebate and connection to grid has been sorted out for me by the team.
Five stars from start to finish.

Supplier Reply:

Thank you so much for your wonderful review Kathleen! We all take great pride in our work here at MC and we are so glad this was shown at your place during installation and via communications from start to finish.
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Great job

Seamless process from quoting to installation. Very professional. Third time I have recommended MC Electrical. Definitely wouldn’t hesitate to recommend them to anyone wanting a quality system installed by a professional team.

Supplier Reply:

We truly appreciate your loyalty and kind words Mike! It has been our pleasure to look after you.
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