MC Electrical Reviews

Based on 966 ratings Aus Ranking

  • 5 star 447
  • 4 star 505
  • 3 star 13
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.48
  • System Quality
    4.72
  • Customer Service
    4.83
  • Installation
    4.84

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner
MC Electrical is a SolarQuotes Client (what does this mean?)
ABN: 23 108 903 807  ABN active since 18 Mar 2010 | The Trustee For The Cavanagh Family Trust
verified
ACN: 142 653 843  ACN active since 18 Mar 2010 | Mc Solar & Electrical Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 72319 Mc Solar & Electrical Pty Ltd Atf The Cavanagh Family Trust 
verified

Reviewers report paying: $6,300 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

MC Solar and Electrical's motto is "We Know Solar".

 

Special offer: Solar from $100 per month which could reduce yur bill by $170 per month* - see the video to learn more:

*savings depend on a few things - our consultants can work out what your savings will be

 

 

Here is what you need to know about MC Electrical:

 

• We are a CEC Approved Retailer.

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Green loans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

Professional, timely

On site quote by Yorrick of MC Electrical was straightforward and the specification of the PV system we decided on was well explained. Installation by Sam, Damien, Ezekiel and David was punctual, painless and the handover at the end of the installation day was comprehensive. The installers all did well in maintaining physical distancing during the Covid-19 pandemic. MC Electrical made connection to the grip easy. We thank them for the product and their service and their philosophy of only installing high quality products that work to make our future and lifestyle sustainable. Show additional information

Great work from start to finish. "Happy Customers"!!!

Like to Thank Josh & Team for a great job done. Our experiences includes their efficient installation, courtesy, mindfulness regarding information and quick response to any queries. "A Big Thank-you"

Kind Regards,
Antonina & Tony
Boondall
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Professional and helpful

Arrived on time, friendly, did the job well and explained the system afterwards Show additional information

Absolutely terrific

It was a pleasure to deal with MC Electrical. All of our dealings with staff was exceptional. They were very pleasant to talk too. The information was easy to understand. The information was comprehensive and detailed each step of the process. The design process was explained in detail. The methodology used in the design is based on data gathered via monitoring of existing installations. So there is BS, just facts about the positioning and location of panels for optimum efficiency. Phone calls were provided with updates on installation dates and times. Emails were provided on the process with easy to understand details. The installation date was confirmed. There was no delay installation even thought uncertainty existed in the 1st quarter of 2020. The installation was outstanding. The workmanship standard is very high with meticulous attention to detail. A complete and thorough explanation of the system was provided. Written system details are provided for future reference. In all, Mark and his team have developed a great business model with excellent processes and fantastic staff. I highly recommend MC Electrical. Show additional information

Professional and Helpful

The quoting process was informative and comprehensive
The installation team was great, keeping me aware of the entire process and with a clear handover
The follow up to the installation was immediate from customer service and I have been given a list of what happens from here including my part in the conversion to solar completed
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All round good service

MC Electrical are very professional on every front. The installation day was one of the hottest we had during the Brisbane summer but they did very well getting on with the job. Customer service was excellent as well as the admin process can be a little confusing but they were there to answer every question very promptly. The sales process was also very responsive to my numerous questions. The only question I wasn't clear on was the economics given the tariff discount I was on. The system seems to be working as promised. Show additional information

Great job, great mob

Stress free process.
Honest, reliable, no pressure.kept me in the loop.
Excellent install, super friendly helpful people.
Def. recommend.
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Very satisfied that we have a premium system at a reasonable cost. Installation went well.

No complaints. A very good company with a very good reputation and professionalism shown at every level of the process. Show additional information

Fantastic all round solar

The sales person was very informative. Installation was fantastic. We still have not had connection yet, waiting for origin Show additional information

Very happy repeat MC Solar customers

Having moved recently to the Sunshine Coast from our Brisbane home (where we'd had solar installed by MC Solar in 2015), we were very keen to have solar installed in our new home using MC Solar again - as we'd never had any issues with our previous solar set up and had always found MC Solar a great company to deal with for honesty, quality, attention to detail and great customer service !

We've found Mark and Ben's very detailed online blogs and reviews very informative over the years and it's great to know that they're always staying up-to-date on the latest and best in solar in a rapidly evolving environmentally friendly industry as are their staff - both admin and technical.

Thanks to Jason (for design,/quoting) and Shane (for technical advice) upfront - to get the best system for us and our rural setting. Thanks to Alex, Alan and Finn for all your hard work, professionalism and care yesterday for our installation day - including the drive to/from the SC hinterland ! And thanks to Kaitlin, Jem and your admin staff who are always a pleasure to deal with.

Mark, you have a great team of people supporting your customers in both pre-sale and post-installation - although, from our experience with problem-free solar in our last home, the majority of contact is only needed until the system is up and running on installation :)

We're looking forward to many years of clean energy from our new quality solar system and we'll be dealing with MC Solar again when solar storage becomes more viable for home use.

Great job team !
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Fantastic installer and beautiful installation

All round I could not have asked for more. Sales and quote was done on line. The installation was done to perfection with a very high standard of workmanship and the electrician was particularly neat, tidy and extremely professional. The new meter box was installed with the inverter right beside the meter box and all the wiring was extremely professionally done. Very neat, tidy and most importantly as far as possible concealed in the brick cavity. Also, the customer service and after sales service was and is faultless. Thank you very much MC Solar and Electrical. Show additional information
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Solar Installation

Very happy with the installation of the solar panels from MC Electrical Show additional information

From initial appointment at the property to the day we flicked the switch to solar been operational MC Electrical where great.

Quote process involved a full explanation of different scenarios that would be suitable our electricity savings needs.
Installation crew explained the whole process prior to starting then after installation they went through the solar and inverter operation.
The next process was grid connection which all we had to do was make contact with our retailer to upgrade our meter.
We would recommend MC Electrical for solar supply and install if you are looking for value for money and a smooth process where you use the phone once and that to contact your retailer.
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First rate installation and after sales support

I have been very happy with the MC electrical solar installation. The quote was no hassle and the installers were all licenced sparkies, employed by the company.

The system performs very well, with more than 10kW in full sun
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Professional, Easy step by step assistance.

Obligation free.No pressure at all. Just given the information,
Friendly, always polite and respectful. Job very neat work with myself being kept in the loop during the process. Some slight changes made to ensure best outcome. On time. Good communication, quality workmanship.
As with any job there were some slight hiccups but this had to do with filling out information on a form that delayed the process by a week. However through this we were actually very much ahead. Thanks also to Origin as we had an upgrade to the meter box.
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Very happy. The experience with MC Electrical from start to finish was very positive. Every appointment was kept on time, follow ups were done as promised and at every stage it felt like nothing was too much trouble. Ours was not a straightforward install due to shading and complications with where the power enters the property and it looked as if we would not be able to get the 10Kw (3 phase) system that we hoped for. After a pre-installation visit and some behind the scenes magic MC confirmed they could make the 10Kw system work but due to shading optimizers were recommended. We were originally looking at using micro inverters (but they weren't compatible with the sunpower panels we wanted) so it wasn't really a surprise about the optimizers. Installation was done as originally quoted on a Friday and was a full day, the guys were very professional and stayed until everything was complete. The only sign that they had been there was the solar installation, everything else was cleaned up afterwards and taken away. We are now waiting for the meters to be changed and the grid connection, I don't anticipate any problems but I feel we will be well looked after if something does come up. Show additional information

Effortless, great service!

MC Electrical was great to work with. At every step (sales, order, installation, after sales support) their employees were professional, friendly and communicative. All the people we dealt with went out of their way to ensure that we bought the system that would provide most benefit to us.
Their systems may not be the cheapest, but taking into account the service we got and the quality of the products, it was money well spend.

Mark's blog is honest and informative. You won't go wrong by following his advice.

For data geeks like me, you MUST get the SmartMeter showing real time production\consumption information.
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Friendly staff & neat and tidy install

The quote service was very helpful and explained to us how it worlds with multiple quote for different systems
Installer team were very friendly and the job they did was very neat and tidy.
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Would highly recommend

From start to finish I had excellent customer service.
My installation was complicated in that the location of the inverter is far away from the switchboard. The installers tackled this without any complaints. Even though it was much easier if the inverter was just installed next to the switchboard. Not ideal as it’s a north facing wall.
The installers were on time, and cleaned up afterwards. I was very happy they were not sub - contractors.
The after sales customer service was fantastic.
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Very Professional operation, from Sales, Office to Installers

All our dealings with MC Electrical were totally professional, from Yorick who first came to the house and fully explained the process in detail, he also provided excellent & knowledgeable information and even supplied a sample of the bracket that was to be used for the mounting of the panels and quote was back the same day as promised.
Our installation was hampered by our roof restoration not finishing on time and bad weather but MC Electrical stayed in touch the whole time and were flexible with dates.
The installers, Shane and his crew were informative, punctual, friendly, polite and they even cleaned up after themselves.
I can't recommend MC Electrical highly enough, they also organised our grid connection and their customer service is excellent.
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They provided Gold Service with Quality Product and a Stress Free installation.

* We are happy with the cost going for best product
* Their team arrived on time and completed the installation within the time advised
* Their very good service continued and has done to today
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Trustworthy Installer

The installation is well organised and conducted smoothly. The sales process before installation is informative and customer-oriented. The follow-up service after installation is helpful and friendly. Show additional information
The sales person was not just nice, but very knowledgeable.
The installation team had a great attitude, were friendly and 'went the extra mile'.
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It was installed on the date they stated, they were very professional. They were not the cheapest but the quality and follow up with MC Electrical made up for that. Very happy with the service and highly recommend. Show additional information

Highly Recommend!!!!

MC Electrical are extremely professional in all aspects of their business. They use the best products at better prices than everyone else, and their customer service is second to none!! I could not be happier with their service.
Don’t go with anyone else!!
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Great service from a professional team

Courteous, professional, efficient and dedicated service - appreciated the team working late on a Friday to complete the install and excellent customer service from Christy Show additional information

Smooth installation. Very happy with the system

The advise I received was clear. I went for the maximum recommended system size 6.9Kw. The only concern was that a roof inspection and measurement was not carried out prior to installation, and on the day some panels had to be relocated onto an adjacent north facing roof. This has not affected performance, but limits future expansion a little bit. Installation went very smoothly, and the system has performed better than planned. Show additional information

A Top Class Company with excellent service and advice before, during and long after installation.

MC Electrical provided a wealth of information about different solar panel construction, reliability and performance from around the world. They also have their own testing site to evaluate solar panels in long term use and only recommend panels that stand the test of time. They also use only the top quality inverters with live output monitoring. Other solar suppliers quoted the same size system for much less cost, but their panels and/or inverters were of lower quality with faster degradation over time.

MC Electrical also did an analysis of our solar installation's output and our power usage over the next few months to inform us of which electricity supplier plan to get to maximise our return. And they still monitor our system to ensure the continued performance of all components over the next 5 years.

We chose the largest system that can be installed in a single residence to minimise our electricity bill and we have been receiving a credit balance on every bill since installation. It cost us a bit more to install but the results are much more than worth it.

I would recommend MC Electrical to anyone interested in a solar installation as the only place to go to for great performance and ongoing service.
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Would have them back again to do another one!

Excellent communication throughout the process, which was important for me as I was not at home at all during the quoting or install.
Everything was taken care of with minimal fuss and excellent after sales/installation service.
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Perfect fit installation

No hard sell. Consultant was there at the allocated time. They do know what they’re talking about. Questions easily and confidently answered and backed up in emails with factual links. Confirmation of an installation date by phone with sufficient notice. Panel and inverter installation was as explained and appears as a very professional installation. Contractors were obliging and polite and cleaned up after themselves Post-installation for internet set-up, connectivity to the grid and instruction on how to use was first class. Office staff interface both before and after connectivity was a delight. I’d use them again should I ever relocate Show additional information

Top of the line, you get what you pay for

Every aspect of obtaining solar through MC Electrical was first rate. Nicole out and took me through the entire setup with solar, from the individual components, to the installation process and even ran scenarios on different amount of power used against all the major power players and their different tariff offerings. The installation was a breeze. Our place is double story with a slope driveway. Not a problem for the installers, all smiles done in a flash. We’ve had several hundred mm of rain and his summer and most of it torrential and not a single leak. Nicole gave us an indicative power output per month in the quote and we’ve beaten it easily most months. So I’m very happy with the whole process. They are more expensive than other companies but they use special brackets to fit properly onto corrugated roofing, all key components are metal, not plastic and there own guys do the installs so there seems to be a certain pride in their work. Would highly recommend them. Show additional information

Smooth and prompt install. Very happy!

MC Electrical were very professional, courteous and helpful at all stages of the installation process. The system is working very well and we are loving the smaller power bills and extra electricity! Show additional information

Very professional outfit!!

Courteous hard working installers.
Great pre and post sales service.
In summary a very professional company in all aspects.
Not the cheapest but high quality products, installation and support.
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Outstanding provider, outstanding service!

Not only was the installation cleanly and professionally done—while dodging between bouts of bad weather—but the before, during and after sales/installation support was some of the best I’ve experienced. MC Electrical made certain I was informed and advised—and my input solicited and listened to—every step of the way. Well done! Show additional information

Great service, system working well.

I have now had my system in place since the start of December, and was switched on a week before Christmas. So it has been almost two months connected to the grid.
I have had great service from this installer. We arranged an on-site consultation, and the quoter was able to identify a feature not visible on photographs. I received a whole lot of information about the installation process, what to do, what the next steps were (and what not to do...).
The installation went well, the team were polite and punctual.
I received excellent pre-installation communication and post installation follow up. The installer monitors the performance of all the systems they install, and will contact me if something goes wrong... so far no issues.
The quote from MC electrical was a bit more than other quotes I received. We chose to go with them because the salesman appeared to know what he was talking about, the company had a high quality informative up to date website, the staff I interacted with demonstrated skill and attention and I gained the impression of a company that exudes competence and reliability. So far we have not been let down. Seeing their van in the neighbourhood previously, and the reviews on Solarquotes helped as well. Our system is more top-end with the panels and inverter we chose; i feel the assurance and confidence of having a reputable company is worth the premium we have paid.
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Fantastic installer

MC Electrical were a great Solar system installer. They were respectful and were happy to explain the entire process. We would happily recommend them to others. Show additional information

Ease of Everything

Across 5 buildings I’ve now installed a total of 88kW. MC Electrical was knowledgeable, efficient, punctual and price competitive. I wish I’d found them first. Definitely will use them again. Show additional information

Very Experienced and informative

Sales person was very informative, came very prepared with all the information of the roof layout at the time of the first meeting.
The installation was professional, the finishing off on all the components were aligned and tidy.
MC Electrical offered to help with my connection, choosing a new solar, FIT plan. I never took them up on the offer as i was confident enough to do it on my own, its great that they do offer as some people could find it overwhelming
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Great installer

Very happy with the sales and quoting process. I chose to do mine over the phone instead of onsite. Installation was brought forward which was great. After service has also been great, helping me chose the best provider. Show additional information

Excellent customer service, very high quality system and install. Looking forward to generating solar electricity for many years to come. Next step is a battery.

Excellent pre and post installation service. I asked a lot of technical questions and MC Electrical went out of their way to answer them. Show additional information

Most thorough planning

McElectrical have spent a huge amount of time deciding the correct placing for the panels on our roof, which has been so important as we have quite a bit of shading. By using the SunEye testing we are confident that they are going to get us the best solar output Show additional information

Outstanding service and quality of work

Sales/quoting - they were very knowledgeable and professional right from the start, and more importantly able to personalise the best system for our needs without complication or heavy sales pitching. While I researched thoroughly, I felt very confident in MC Electrical with our chosen solar system.

Installation process - the installation was brilliant. The team were very polite/friendly and communicated throughout the process. I definitely commend them on their dedication to both installation and customer service.

Following service - we were amazed at the lengths the team at MC Electrical looked after us during the above process. However they have also demonstrated their passion to provide ongoing commitment with customer service, having everything organised and communicating every step of the way.

The MC Electrical team have made the whole solar process a significantly easier and confident decision with us.

I would highly recommend you talk to them regardless of what point your are in deciding on installing solar.
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Happy customer

Had the system for almost a year now, with no problems. At the start the quote process was polite, knowledgeable, but not pushy. Installation went as planned, no problems. Really happy with the customer service: there were some complications associated with getting an extra tariff put on at the same time - MC Electrical went over and above what they needed to do to help sort it out. Very happy to recommend them. Show additional information

Helpful and seamless process

Solarquotes helped me feel like I was an informed purchaser. I was able to select the quote that was right for us.
It was interesting to still see some of the "tricks" used to be cheaper than others - and I don't like those tactics. One quoted the same brand panel but a different model. At first glance, you would have thought they were better value. We were leaning toward a micro-inverter system and after discussing we ended up with a string system. We felt fully informed to the strengths and weaknesses of both types of systems.
We purchased a large system for our home (10kW) and the installation took the full day - the guys were here until 5:30pm working hard. I felt for them as I think the design and planning was a little under-estimated, however, getting it all done in one day was fantastic for us. The guys even did a superb job cleaning up after themselves.
The provision of the run sheet helped us through every step of the process. We knew where in the process from the EWR with Energex to the switch on with our provider the whole time. It was great. Even when we struggled a bit with the monitoring, the support was awesome and we are enjoying watching the savings.
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Great company, glad I went with them

I called MC Electrical twice - the first time when initially scoping out a potential fix for my current system, and the second time to get a new one installed. The reason I called the second time was because the first time, they gave me all the info I needed, along with recommendations, and even pointed me towards a trusted (unaffiliated) electrician. They didn't try to sell me a thing; pure help. The second time I called, I ordered a new system, and they were incredibly helpful and open from step 1. When the time came to install the new system, Josh showed up when they said he would; he explained everything and was great about it the whole time. He even fixed up an associated non-compliant electrical situation while he was there. I would (and have) absolutely recommend MC Electrical, and have saved their number for anything in future. Show additional information

Quality, knowledgeable and professional solar

Sales and quoting well organised. A site inspection is a must, which they politely did. Did not push with constant after quote follow up emails and phone calls. Companies really don't need to do this and respect peoples own decision making process and timeframe.
Installation crew was polite and the installation professionally done.
After sales to date has been great
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solar

Had a solar system installed great customer service from office staff to the guys at install very helpful and would definitely recommend to anyone thinking of getting solar installed Show additional information

Great Installation

We have recently had a large system installed by MC Solar and Electrical
From the initial consultation to the completion of everything,the process was flawless and most informative as our questions were answered and advice given along the way.Every query was no troubleThe installation was very professional and all reassurances given to us re work on our tiled roof.
The installers were most polite in answering all our questions,concerns etc.and were very neat and tidy leaving everything spotless.
We would highly recommend this company.
Back up has been fabulous and reassuring for a couple of "seniors" adjusting to the workings of a modern system which can be monitored on our computers or phones.
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Great service and installation.

Great service, efficient, good quality and helpful and knowledgeable staff. Show additional information
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