MC Electrical Reviews

Based on 985 ratings Aus Ranking

  • 5 star 461
  • 4 star 510
  • 3 star 13
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.48
  • System Quality
    4.73
  • Customer Service
    4.83
  • Installation
    4.84

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner
MC Electrical is a SolarQuotes Client (what does this mean?)
ABN: 23 108 903 807  ABN active since 18 Mar 2010 | The Trustee For The Cavanagh Family Trust
verified
ACN: 142 653 843  ACN active since 18 Mar 2010 | Mc Solar & Electrical Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 72319 Mc Solar & Electrical Pty Ltd Atf The Cavanagh Family Trust 
verified

Reviewers report paying: $6,300 - $12,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

MC Solar and Electrical's motto is "We Know Solar".

 

Special offer: Solar from $100 per month which could reduce yur bill by $170 per month* - see the video to learn more:

*savings depend on a few things - our consultants can work out what your savings will be

 

 

Here is what you need to know about MC Electrical:

 

• We are a CEC Approved Retailer.

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Green loans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

MC Electrical

MC Electrical are very easy to deal with. Installation went without a hitch and the system is working very well and saving a considerable amount on my electricity bill. Plus I've saved the equivalent in CO2 emissions of 30 trees in just a few months. I'm very happy with my decision to go with MC Electrical - and I'd recommend them. Show additional information

Highly Professional Team

Getting a quote was fast, Ben thoroughly explained expected outcomes - and then met them.
Installation looked effortless - even with rain delays. These guys know their stuff.
Quality installation, customer follow-up afterwards to make sure I was happy.
These guys are Fronius accredited for a reason.
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5 star service all round.

MC Electrical has been exceptional with their service. They may not be the cheapest but the components of the system are top quality & hopefully long lasting.
The installation went without any problems & the installers were always friendly, kept us informed of what was happening, made sure everything was cleaned up & gave us a rundown on how the system worked.
The information & follow-up from the office is excellent, they are very helpful & knowledgeable about anything related to the system & its operation.
Haven't required any after sales service but they give the impression that they would be there to help if necessary.
Definitely would recommend purchasing a solar stem from them.
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Seriously satisfied customer

The sales/quoting process was easy. The information supplied was easy to comprehend and all questions were answered punctually.
The installation process was seamless. The crew arrived on time, got on with the job and spent time explaining the system to me.
The follow up customer service was first rate. Kaitlin from customer service has touched base with me a couple of times to see how the system is functioning and gave me information on how my system is operating.
5 star servise before and after.
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Great team

This team was professional and easy to talk to from beginning to end. They provided us with a quality product that has saved us $$ and even followed up with great after sales service. We would definitely recommend this company. Show additional information

Great service, friendly and high quality installation

We installed a substantial solar system with MC Electrical and found the staff very friendly, proactive and on top of things. They installation process went very smoothly, and on the output of our system they over delivered relative to our expectations, so I am happy to wholeheartedly recommend them to anyone considering solar, as a great company to deal with. Show additional information

Follow up service

Our system was installed in February and has been working well and was installed quickly and efficiently. No mess. The part I hope will continue is their communication on how things are going. I imagine a lot of companies can do what they did but they haven't taken our money and forgotten us. They have reviewed our bill and just sent an email of the production on the system which has surpassed the estimates. That is what counts to me, customer service. If they do the little things I imagine if a problem arises they will be there for us. Show additional information

Top level service for a fair price

I am not going to lie; MC Electrical are not the cheapest on the market. But they are good value for money. From the quote to the installation to the after sales support, they were excellent. I would recommend MC Electrical to anyone who wants solar in anything other than the perfect position. They are very good at working with problem, semi-shaded or difficult pitched rooves. Show additional information

The best solar system from a great installer - Fronius + Sunpower

MC Electrical had the best customer service from the sales person to the electrician who installed the system and office staff on some follow-up instructions. I went with a premium solar system: 15kW Sunpower Panels + Fronius Inverter and Smart Meter. I found the advice was thorough and expertly analysed for the 4 seasons of the year and over-shadowing of adjacent trees etc. I work for a global engineering company who installs mega solar farms so was well briefed before I enquired for my home system. I found MC Electrical to be very committed to providing the best advice and responsive to my endless questions. I could not be happier with their service and they weren't the most expensive quote I got. Show additional information

quality install

Great customer service, knowledgeable respectful installers and delivered on time, no surprises Show additional information

Efficient and polite.

Good quoting,
Polite and tidy install.
Good customer service and family oriented, no pressure tactics.
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Fantastic installer and post-install customer service

We have been extremely impressed with MC Electrical throughout the quoting and installation process.
The installation was efficient and they tidied up after themselves very well.
We have been particularly impressed with the post-installation customer service, helping us with the admin and setting up of the system (including getting a new meter installed).
Thanks MC Electrical - we've already recommended you to friends!
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Very happy with MC Electrical.

We have been very happy with MC Electrical. From the fist initial contact it has been a good experience. MC Electrical were recommended to us and this is always a good start, Michele came to our house to for a site inspection, she new her business, knowledgeable and pleasant, explained the process and had images of what it would look like within minutes. I had the pleasure of visiting MC Electrical at the office and met with the Rhea and Mark their Sales Coordinator who went through the process with me. Jump forward a few weeks and the installation team arrived, again they explained what there process for the day would be, and we left them to it, they checked on a couple of things and just got on with it. At the end of the installation I was shown the work, this was one of the neatest installs of anything I have seen, very good workmanship. Again very pleasant team and a great work ethic. The chaps cleaned up after the work explained the process moving forward.
I then received a follow up call from Mark, to see how things went. This is how business should be done.
If you are thinking about solar think no further than MC Electrical.
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Top Quality Service

MC Electrical did a great job from start to finish. Just got my 2019 results and power generated exceeded the estimate. Haven't had a power bill for 18 months. Very happy. Show additional information

Good experience

Very happy to have gone with MC Electrical with our solar system install. After many calls and and quotes, MC Electrical got the green light from me.

I was looking for a company that offered that feeling that this is the right choice and they did, there was none of this over the phone, do ya a good deal mate, push push for a sale that some companies offer

From requesting the online quote to the install, I found MC, to be prompted, Hassle free, value for money and professional.

I would highly recommend giving the team at MC Electrical a call.
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Very professional and friendly. Installation guys really went above and beyond. Highly recommend these guys.

From the original quote to installation they were nothing but very helpful and punctual. Pretty smooth process and will definitely recommend them. They did some minor upgrades to my supply box at no extra costs. Show additional information

Educated Seller Nicole, great response to every Question

Nicole was very easy to communicate with, and was fully knowledgeable on how all solar systems operate, and recommended an amazing system for our large house needs. The installation crew were prompt and carried out full installation in such a short time frame. Again actioned all picky requests that I may have thrown at them. Cristy was always touching base, informing us on each process and answered any questions.

MC Electrical carried out regular check ups on our satisfaction with the system operation and app. The biggest recommendation I recommend other customers, is to change electricity provider to ENERGY AUSTRALIA, as I saw couple of hundred dollars difference in a quarter.

Thanks MC Electrical.
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Great service every step of the way

We have had our Solar System for a year now and couldn't be happier. The team at MC Electrical has been great all the way through the process. Very good advice and professional service during the sales process, seamless installation with no issues whatsoever, and then lovely follow up to ensure we are happy.
We highly recommend MC Electrical!
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Great from start to finish!

Great communication from start to finish. Every person in contact with us had a customer focused attitude and I was really impressed with installation team. Follow-up after installation was great and requirements for connection to grid was clearly explained. Definitely would recommend! Show additional information

Professional, timely

On site quote by Yorrick of MC Electrical was straightforward and the specification of the PV system we decided on was well explained. Installation by Sam, Damien, Ezekiel and David was punctual, painless and the handover at the end of the installation day was comprehensive. The installers all did well in maintaining physical distancing during the Covid-19 pandemic. MC Electrical made connection to the grip easy. We thank them for the product and their service and their philosophy of only installing high quality products that work to make our future and lifestyle sustainable. Show additional information

Great work from start to finish. "Happy Customers"!!!

Like to Thank Josh & Team for a great job done. Our experiences includes their efficient installation, courtesy, mindfulness regarding information and quick response to any queries. "A Big Thank-you"

Kind Regards,
Antonina & Tony
Boondall
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Professional and helpful

Arrived on time, friendly, did the job well and explained the system afterwards Show additional information

Absolutely terrific

It was a pleasure to deal with MC Electrical. All of our dealings with staff was exceptional. They were very pleasant to talk too. The information was easy to understand. The information was comprehensive and detailed each step of the process. The design process was explained in detail. The methodology used in the design is based on data gathered via monitoring of existing installations. So there is BS, just facts about the positioning and location of panels for optimum efficiency. Phone calls were provided with updates on installation dates and times. Emails were provided on the process with easy to understand details. The installation date was confirmed. There was no delay installation even thought uncertainty existed in the 1st quarter of 2020. The installation was outstanding. The workmanship standard is very high with meticulous attention to detail. A complete and thorough explanation of the system was provided. Written system details are provided for future reference. In all, Mark and his team have developed a great business model with excellent processes and fantastic staff. I highly recommend MC Electrical. Show additional information

Professional and Helpful

The quoting process was informative and comprehensive
The installation team was great, keeping me aware of the entire process and with a clear handover
The follow up to the installation was immediate from customer service and I have been given a list of what happens from here including my part in the conversion to solar completed
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All round good service

MC Electrical are very professional on every front. The installation day was one of the hottest we had during the Brisbane summer but they did very well getting on with the job. Customer service was excellent as well as the admin process can be a little confusing but they were there to answer every question very promptly. The sales process was also very responsive to my numerous questions. The only question I wasn't clear on was the economics given the tariff discount I was on. The system seems to be working as promised. Show additional information

Great job, great mob

Stress free process.
Honest, reliable, no pressure.kept me in the loop.
Excellent install, super friendly helpful people.
Def. recommend.
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Very satisfied that we have a premium system at a reasonable cost. Installation went well.

No complaints. A very good company with a very good reputation and professionalism shown at every level of the process. Show additional information

Fantastic all round solar

The sales person was very informative. Installation was fantastic. We still have not had connection yet, waiting for origin Show additional information

Very happy repeat MC Solar customers

Having moved recently to the Sunshine Coast from our Brisbane home (where we'd had solar installed by MC Solar in 2015), we were very keen to have solar installed in our new home using MC Solar again - as we'd never had any issues with our previous solar set up and had always found MC Solar a great company to deal with for honesty, quality, attention to detail and great customer service !

We've found Mark and Ben's very detailed online blogs and reviews very informative over the years and it's great to know that they're always staying up-to-date on the latest and best in solar in a rapidly evolving environmentally friendly industry as are their staff - both admin and technical.

Thanks to Jason (for design,/quoting) and Shane (for technical advice) upfront - to get the best system for us and our rural setting. Thanks to Alex, Alan and Finn for all your hard work, professionalism and care yesterday for our installation day - including the drive to/from the SC hinterland ! And thanks to Kaitlin, Jem and your admin staff who are always a pleasure to deal with.

Mark, you have a great team of people supporting your customers in both pre-sale and post-installation - although, from our experience with problem-free solar in our last home, the majority of contact is only needed until the system is up and running on installation :)

We're looking forward to many years of clean energy from our new quality solar system and we'll be dealing with MC Solar again when solar storage becomes more viable for home use.

Great job team !
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Fantastic installer and beautiful installation

All round I could not have asked for more. Sales and quote was done on line. The installation was done to perfection with a very high standard of workmanship and the electrician was particularly neat, tidy and extremely professional. The new meter box was installed with the inverter right beside the meter box and all the wiring was extremely professionally done. Very neat, tidy and most importantly as far as possible concealed in the brick cavity. Also, the customer service and after sales service was and is faultless. Thank you very much MC Solar and Electrical. Show additional information
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Solar Installation

Very happy with the installation of the solar panels from MC Electrical Show additional information

From initial appointment at the property to the day we flicked the switch to solar been operational MC Electrical where great.

Quote process involved a full explanation of different scenarios that would be suitable our electricity savings needs.
Installation crew explained the whole process prior to starting then after installation they went through the solar and inverter operation.
The next process was grid connection which all we had to do was make contact with our retailer to upgrade our meter.
We would recommend MC Electrical for solar supply and install if you are looking for value for money and a smooth process where you use the phone once and that to contact your retailer.
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First rate installation and after sales support

I have been very happy with the MC electrical solar installation. The quote was no hassle and the installers were all licenced sparkies, employed by the company.

The system performs very well, with more than 10kW in full sun
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Professional, Easy step by step assistance.

Obligation free.No pressure at all. Just given the information,
Friendly, always polite and respectful. Job very neat work with myself being kept in the loop during the process. Some slight changes made to ensure best outcome. On time. Good communication, quality workmanship.
As with any job there were some slight hiccups but this had to do with filling out information on a form that delayed the process by a week. However through this we were actually very much ahead. Thanks also to Origin as we had an upgrade to the meter box.
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Very happy. The experience with MC Electrical from start to finish was very positive. Every appointment was kept on time, follow ups were done as promised and at every stage it felt like nothing was too much trouble. Ours was not a straightforward install due to shading and complications with where the power enters the property and it looked as if we would not be able to get the 10Kw (3 phase) system that we hoped for. After a pre-installation visit and some behind the scenes magic MC confirmed they could make the 10Kw system work but due to shading optimizers were recommended. We were originally looking at using micro inverters (but they weren't compatible with the sunpower panels we wanted) so it wasn't really a surprise about the optimizers. Installation was done as originally quoted on a Friday and was a full day, the guys were very professional and stayed until everything was complete. The only sign that they had been there was the solar installation, everything else was cleaned up afterwards and taken away. We are now waiting for the meters to be changed and the grid connection, I don't anticipate any problems but I feel we will be well looked after if something does come up. Show additional information

Effortless, great service!

MC Electrical was great to work with. At every step (sales, order, installation, after sales support) their employees were professional, friendly and communicative. All the people we dealt with went out of their way to ensure that we bought the system that would provide most benefit to us.
Their systems may not be the cheapest, but taking into account the service we got and the quality of the products, it was money well spend.

Mark's blog is honest and informative. You won't go wrong by following his advice.

For data geeks like me, you MUST get the SmartMeter showing real time production\consumption information.
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Friendly staff & neat and tidy install

The quote service was very helpful and explained to us how it worlds with multiple quote for different systems
Installer team were very friendly and the job they did was very neat and tidy.
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Would highly recommend

From start to finish I had excellent customer service.
My installation was complicated in that the location of the inverter is far away from the switchboard. The installers tackled this without any complaints. Even though it was much easier if the inverter was just installed next to the switchboard. Not ideal as it’s a north facing wall.
The installers were on time, and cleaned up afterwards. I was very happy they were not sub - contractors.
The after sales customer service was fantastic.
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Very Professional operation, from Sales, Office to Installers

All our dealings with MC Electrical were totally professional, from Yorick who first came to the house and fully explained the process in detail, he also provided excellent & knowledgeable information and even supplied a sample of the bracket that was to be used for the mounting of the panels and quote was back the same day as promised.
Our installation was hampered by our roof restoration not finishing on time and bad weather but MC Electrical stayed in touch the whole time and were flexible with dates.
The installers, Shane and his crew were informative, punctual, friendly, polite and they even cleaned up after themselves.
I can't recommend MC Electrical highly enough, they also organised our grid connection and their customer service is excellent.
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They provided Gold Service with Quality Product and a Stress Free installation.

* We are happy with the cost going for best product
* Their team arrived on time and completed the installation within the time advised
* Their very good service continued and has done to today
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Trustworthy Installer

The installation is well organised and conducted smoothly. The sales process before installation is informative and customer-oriented. The follow-up service after installation is helpful and friendly. Show additional information
The sales person was not just nice, but very knowledgeable.
The installation team had a great attitude, were friendly and 'went the extra mile'.
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It was installed on the date they stated, they were very professional. They were not the cheapest but the quality and follow up with MC Electrical made up for that. Very happy with the service and highly recommend. Show additional information

Highly Recommend!!!!

MC Electrical are extremely professional in all aspects of their business. They use the best products at better prices than everyone else, and their customer service is second to none!! I could not be happier with their service.
Don’t go with anyone else!!
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Great service from a professional team

Courteous, professional, efficient and dedicated service - appreciated the team working late on a Friday to complete the install and excellent customer service from Christy Show additional information

Smooth installation. Very happy with the system

The advise I received was clear. I went for the maximum recommended system size 6.9Kw. The only concern was that a roof inspection and measurement was not carried out prior to installation, and on the day some panels had to be relocated onto an adjacent north facing roof. This has not affected performance, but limits future expansion a little bit. Installation went very smoothly, and the system has performed better than planned. Show additional information

A Top Class Company with excellent service and advice before, during and long after installation.

MC Electrical provided a wealth of information about different solar panel construction, reliability and performance from around the world. They also have their own testing site to evaluate solar panels in long term use and only recommend panels that stand the test of time. They also use only the top quality inverters with live output monitoring. Other solar suppliers quoted the same size system for much less cost, but their panels and/or inverters were of lower quality with faster degradation over time.

MC Electrical also did an analysis of our solar installation's output and our power usage over the next few months to inform us of which electricity supplier plan to get to maximise our return. And they still monitor our system to ensure the continued performance of all components over the next 5 years.

We chose the largest system that can be installed in a single residence to minimise our electricity bill and we have been receiving a credit balance on every bill since installation. It cost us a bit more to install but the results are much more than worth it.

I would recommend MC Electrical to anyone interested in a solar installation as the only place to go to for great performance and ongoing service.
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Would have them back again to do another one!

Excellent communication throughout the process, which was important for me as I was not at home at all during the quoting or install.
Everything was taken care of with minimal fuss and excellent after sales/installation service.
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Perfect fit installation

No hard sell. Consultant was there at the allocated time. They do know what they’re talking about. Questions easily and confidently answered and backed up in emails with factual links. Confirmation of an installation date by phone with sufficient notice. Panel and inverter installation was as explained and appears as a very professional installation. Contractors were obliging and polite and cleaned up after themselves Post-installation for internet set-up, connectivity to the grid and instruction on how to use was first class. Office staff interface both before and after connectivity was a delight. I’d use them again should I ever relocate Show additional information
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