MC Electrical Reviews

Based on 947 ratings Aus Ranking

  • 5 star 430
  • 4 star 503
  • 3 star 13
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.47
  • System Quality
    4.72
  • Customer Service
    4.82
  • Installation
    4.83

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner
MC Electrical is a SolarQuotes Client (what does this mean?)
ABN: 23 108 903 807  ABN active since 18 Mar 2010 | The Trustee For The Cavanagh Family Trust
verified
ACN: 142 653 843  ACN active since 18 Mar 2010 | Mc Solar & Electrical Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 72319 Mc Solar & Electrical Pty Ltd Atf The Cavanagh Family Trust 
verified

Estimated pricing for system: $6,300 - $12,000 depending on hardware choice and installation difficulty ( how is this calculated? )

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

Trustworthy Installer

The installation is well organised and conducted smoothly. The sales process before installation is informative and customer-oriented. The follow-up service after installation is helpful and friendly. Show additional information
The sales person was not just nice, but very knowledgeable.
The installation team had a great attitude, were friendly and 'went the extra mile'.
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It was installed on the date they stated, they were very professional. They were not the cheapest but the quality and follow up with MC Electrical made up for that. Very happy with the service and highly recommend. Show additional information

Highly Recommend!!!!

MC Electrical are extremely professional in all aspects of their business. They use the best products at better prices than everyone else, and their customer service is second to none!! I could not be happier with their service.
Don’t go with anyone else!!
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Great service from a professional team

Courteous, professional, efficient and dedicated service - appreciated the team working late on a Friday to complete the install and excellent customer service from Christy Show additional information

Smooth installation. Very happy with the system

The advise I received was clear. I went for the maximum recommended system size 6.9Kw. The only concern was that a roof inspection and measurement was not carried out prior to installation, and on the day some panels had to be relocated onto an adjacent north facing roof. This has not affected performance, but limits future expansion a little bit. Installation went very smoothly, and the system has performed better than planned. Show additional information

A Top Class Company with excellent service and advice before, during and long after installation.

MC Electrical provided a wealth of information about different solar panel construction, reliability and performance from around the world. They also have their own testing site to evaluate solar panels in long term use and only recommend panels that stand the test of time. They also use only the top quality inverters with live output monitoring. Other solar suppliers quoted the same size system for much less cost, but their panels and/or inverters were of lower quality with faster degradation over time.

MC Electrical also did an analysis of our solar installation's output and our power usage over the next few months to inform us of which electricity supplier plan to get to maximise our return. And they still monitor our system to ensure the continued performance of all components over the next 5 years.

We chose the largest system that can be installed in a single residence to minimise our electricity bill and we have been receiving a credit balance on every bill since installation. It cost us a bit more to install but the results are much more than worth it.

I would recommend MC Electrical to anyone interested in a solar installation as the only place to go to for great performance and ongoing service.
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Would have them back again to do another one!

Excellent communication throughout the process, which was important for me as I was not at home at all during the quoting or install.
Everything was taken care of with minimal fuss and excellent after sales/installation service.
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Perfect fit installation

No hard sell. Consultant was there at the allocated time. They do know what they’re talking about. Questions easily and confidently answered and backed up in emails with factual links. Confirmation of an installation date by phone with sufficient notice. Panel and inverter installation was as explained and appears as a very professional installation. Contractors were obliging and polite and cleaned up after themselves Post-installation for internet set-up, connectivity to the grid and instruction on how to use was first class. Office staff interface both before and after connectivity was a delight. I’d use them again should I ever relocate Show additional information

Top of the line, you get what you pay for

Every aspect of obtaining solar through MC Electrical was first rate. Nicole out and took me through the entire setup with solar, from the individual components, to the installation process and even ran scenarios on different amount of power used against all the major power players and their different tariff offerings. The installation was a breeze. Our place is double story with a slope driveway. Not a problem for the installers, all smiles done in a flash. We’ve had several hundred mm of rain and his summer and most of it torrential and not a single leak. Nicole gave us an indicative power output per month in the quote and we’ve beaten it easily most months. So I’m very happy with the whole process. They are more expensive than other companies but they use special brackets to fit properly onto corrugated roofing, all key components are metal, not plastic and there own guys do the installs so there seems to be a certain pride in their work. Would highly recommend them. Show additional information

Smooth and prompt install. Very happy!

MC Electrical were very professional, courteous and helpful at all stages of the installation process. The system is working very well and we are loving the smaller power bills and extra electricity! Show additional information

Very professional outfit!!

Courteous hard working installers.
Great pre and post sales service.
In summary a very professional company in all aspects.
Not the cheapest but high quality products, installation and support.
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Outstanding provider, outstanding service!

Not only was the installation cleanly and professionally done—while dodging between bouts of bad weather—but the before, during and after sales/installation support was some of the best I’ve experienced. MC Electrical made certain I was informed and advised—and my input solicited and listened to—every step of the way. Well done! Show additional information

Great service, system working well.

I have now had my system in place since the start of December, and was switched on a week before Christmas. So it has been almost two months connected to the grid.
I have had great service from this installer. We arranged an on-site consultation, and the quoter was able to identify a feature not visible on photographs. I received a whole lot of information about the installation process, what to do, what the next steps were (and what not to do...).
The installation went well, the team were polite and punctual.
I received excellent pre-installation communication and post installation follow up. The installer monitors the performance of all the systems they install, and will contact me if something goes wrong... so far no issues.
The quote from MC electrical was a bit more than other quotes I received. We chose to go with them because the salesman appeared to know what he was talking about, the company had a high quality informative up to date website, the staff I interacted with demonstrated skill and attention and I gained the impression of a company that exudes competence and reliability. So far we have not been let down. Seeing their van in the neighbourhood previously, and the reviews on Solarquotes helped as well. Our system is more top-end with the panels and inverter we chose; i feel the assurance and confidence of having a reputable company is worth the premium we have paid.
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Fantastic installer

MC Electrical were a great Solar system installer. They were respectful and were happy to explain the entire process. We would happily recommend them to others. Show additional information

Ease of Everything

Across 5 buildings I’ve now installed a total of 88kW. MC Electrical was knowledgeable, efficient, punctual and price competitive. I wish I’d found them first. Definitely will use them again. Show additional information

Very Experienced and informative

Sales person was very informative, came very prepared with all the information of the roof layout at the time of the first meeting.
The installation was professional, the finishing off on all the components were aligned and tidy.
MC Electrical offered to help with my connection, choosing a new solar, FIT plan. I never took them up on the offer as i was confident enough to do it on my own, its great that they do offer as some people could find it overwhelming
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Great installer

Very happy with the sales and quoting process. I chose to do mine over the phone instead of onsite. Installation was brought forward which was great. After service has also been great, helping me chose the best provider. Show additional information

Excellent customer service, very high quality system and install. Looking forward to generating solar electricity for many years to come. Next step is a battery.

Excellent pre and post installation service. I asked a lot of technical questions and MC Electrical went out of their way to answer them. Show additional information

Most thorough planning

McElectrical have spent a huge amount of time deciding the correct placing for the panels on our roof, which has been so important as we have quite a bit of shading. By using the SunEye testing we are confident that they are going to get us the best solar output Show additional information

Outstanding service and quality of work

Sales/quoting - they were very knowledgeable and professional right from the start, and more importantly able to personalise the best system for our needs without complication or heavy sales pitching. While I researched thoroughly, I felt very confident in MC Electrical with our chosen solar system.

Installation process - the installation was brilliant. The team were very polite/friendly and communicated throughout the process. I definitely commend them on their dedication to both installation and customer service.

Following service - we were amazed at the lengths the team at MC Electrical looked after us during the above process. However they have also demonstrated their passion to provide ongoing commitment with customer service, having everything organised and communicating every step of the way.

The MC Electrical team have made the whole solar process a significantly easier and confident decision with us.

I would highly recommend you talk to them regardless of what point your are in deciding on installing solar.
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Happy customer

Had the system for almost a year now, with no problems. At the start the quote process was polite, knowledgeable, but not pushy. Installation went as planned, no problems. Really happy with the customer service: there were some complications associated with getting an extra tariff put on at the same time - MC Electrical went over and above what they needed to do to help sort it out. Very happy to recommend them. Show additional information

Helpful and seamless process

Solarquotes helped me feel like I was an informed purchaser. I was able to select the quote that was right for us.
It was interesting to still see some of the "tricks" used to be cheaper than others - and I don't like those tactics. One quoted the same brand panel but a different model. At first glance, you would have thought they were better value. We were leaning toward a micro-inverter system and after discussing we ended up with a string system. We felt fully informed to the strengths and weaknesses of both types of systems.
We purchased a large system for our home (10kW) and the installation took the full day - the guys were here until 5:30pm working hard. I felt for them as I think the design and planning was a little under-estimated, however, getting it all done in one day was fantastic for us. The guys even did a superb job cleaning up after themselves.
The provision of the run sheet helped us through every step of the process. We knew where in the process from the EWR with Energex to the switch on with our provider the whole time. It was great. Even when we struggled a bit with the monitoring, the support was awesome and we are enjoying watching the savings.
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Great company, glad I went with them

I called MC Electrical twice - the first time when initially scoping out a potential fix for my current system, and the second time to get a new one installed. The reason I called the second time was because the first time, they gave me all the info I needed, along with recommendations, and even pointed me towards a trusted (unaffiliated) electrician. They didn't try to sell me a thing; pure help. The second time I called, I ordered a new system, and they were incredibly helpful and open from step 1. When the time came to install the new system, Josh showed up when they said he would; he explained everything and was great about it the whole time. He even fixed up an associated non-compliant electrical situation while he was there. I would (and have) absolutely recommend MC Electrical, and have saved their number for anything in future. Show additional information

Quality, knowledgeable and professional solar

Sales and quoting well organised. A site inspection is a must, which they politely did. Did not push with constant after quote follow up emails and phone calls. Companies really don't need to do this and respect peoples own decision making process and timeframe.
Installation crew was polite and the installation professionally done.
After sales to date has been great
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solar

Had a solar system installed great customer service from office staff to the guys at install very helpful and would definitely recommend to anyone thinking of getting solar installed Show additional information

Great Installation

We have recently had a large system installed by MC Solar and Electrical
From the initial consultation to the completion of everything,the process was flawless and most informative as our questions were answered and advice given along the way.Every query was no troubleThe installation was very professional and all reassurances given to us re work on our tiled roof.
The installers were most polite in answering all our questions,concerns etc.and were very neat and tidy leaving everything spotless.
We would highly recommend this company.
Back up has been fabulous and reassuring for a couple of "seniors" adjusting to the workings of a modern system which can be monitored on our computers or phones.
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Great service and installation.

Great service, efficient, good quality and helpful and knowledgeable staff. Show additional information

Great system. Great service

Prompt quote and full details on options available. They recommended sun eye test prior to instal owing to tree shade and technician gave detailed instructions on placement of panels. Optimisers seemed an expensive option but power output is excellent so good investment. Installers were prompt and cleaned up at the end. Happy to answer all my questions. Customer service has been excellent both before and since installation, proactive in checking that everything is working well. Show additional information

First class solar install by MC Electrical

I had a great experience buying a solar system from MC Electrical. From my initial contact with the company right through to the post install grid connection, MC Electrical have been tremendous. In terms of selecting the system to best suit my needs, there was absolutely no pressure or hard sell and the company representative was very knowledgeable and took time to understand my requirements and provide a number of options for me to choose from. Booking the install was very easy and everything ran as per MC Electrical's stated timetable with the company contacting me a week out from the install date and then 24 hours before to confirm all was on track.

The installation went very smoothly with the team taking the time to answer questions and ensure we were comfortable with the operation of the inverter. Post installation we had prompt contact from the office team to help with the meter replacement, online monitoring system and selection of an energy provider.

My experience with the company was very positive - staff were well trained, polite and clearly took pride in their work. Solar power makes sense both economically and environmentally and MC Electrical made the process of going solar simple and stress free.
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Very happy with the entire Quote, Installation and Customer Service!

I didnt get the cheapest system around but did as much research as I could wrt the company and the system. I am happy that I have chosen based on quality, service and value for money - rather than just on the initial cost. A major factor will be the ongoing customer service in the years to come - but I cant comment on that yet. My system is not actually connected and operating yet, so I cant really comment on that side of things either, but based on everything up to and including installation, and immediate post installation customer service, I couldnt be happier! Show additional information

Fantastic installer

Was great to have someone come out and do a quote in person. We were kept in the loop with every step of the process, even after installation. Installers were polite, tidy and punctual and very thorough Show additional information

Professional Service and excellent outcome, worth every cent!

Happy to report I had a great experience in dealing with this company. The quote and design process, installation and after sales/installation service was excellent. I would recommend them to anyone, including family and friends, without reservation. Show additional information
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Excellent service

The team from MC Electrical did a fantastic job installing our solar system 2 weeks ago. The customer service was excellent from the sales and the office support staff to the installation team. The installation team were very professional and tidy. They took the time to explain how the system works. The post installation support has been excellent. I haven’t yet been connected to the grid so am looking forward to seeing how the system performs. I would thoroughly recommend MC Electrical. Show additional information

Please improve after sales service

After sales service and communication is terrible.
MC really needs to improve this.
Everything else is fine.
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Very professional service and installation

From start to finish, the installation of our solar system was handled with great care and professionalism. The salesperson answered all questions and the the company was available at all times for any queries. The installation was conducted in a timely manner, politely and everything was tidied up afterwards. The team was also prepared to answer any questions after installation.
MC Electrical arranged connectivity to the grid promptly and the system is now running smoothly.
As the installation was conducted close to the Christmas period, we were happy for the company to provide contact information and instructions if needed during the Christmas break.
We would definitely recommend this company for a solar system application.
We are also thankful for Solar Quotes for their recommendations in selecting a solar installer - they also provided a lot of useful information non their website.
Cheers,
Happy customer.
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Perfect

Awesome customer service ,would recommend them to anyone .Exelent service from start to finish Show additional information

Very professional

Mark and his team were exceptional from day 1 when he sat down with me in his office and ran through information for a new build house. They were able to provide an idea of how many Kwh id produce each month. The day of installation went smoothly without any problems. The team arrived on time and worked all day before running through the system with me clearly. The finished job is very neat and tidy, they even came back a few days later to reposition my TV aerial reducing shade even more. The ladies in the office kept me up to date after installation and provided all the help required. There is a reason why these guys are the best in Brisbane, you won't be disappointed with their work. Show additional information

Great job.

Could not fault them at any stage. From getting the quote, through installation and then follow-up when we had any questions MC have been great. Show additional information

Great Communication.Very pleasant and fantastic to deal with.

The whole process from start to finish was flawless.
They are a fantastic company to deal with and I highly recommend them to anyone that wants to get solar.
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Great installer, great products

excellent customer service and trouble free install. I highly recommend. Show additional information

Excellent professional company

I have had very professional, helpful, responsive and supportive service from the beginning to the end. Quoting was patient and informed, installation great and after sales support responsive and extremely helpful. Very highly recommended Show additional information

MC Electrical 6kw Solar Installation

Can not fault this company! MC Electrical were highly recommended from a friend and they did not disappoint. The consultation process with selecting the correct system that suited our needs was easy, well thought out with clear concise information. Lead up to the install was smooth sailing and the installation itself was faultless and of exceptional quality. Yes they are more expensive than "other" solar retailers but the value for my money was of high importance. Quality components, customer service, sales and after sales support was of high importance in our decision.
A credit to the entire team at MC Electrical
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Excellent service from start to finish.

From the initial contact to the follow up I cannot fault the service from M C Solar. The installation was done a month earlier than planned as they had a delay on another job, very welcome with the hot weather we have had lately. System is working very well and my last 2 bills have both been credits. Show additional information

Worth every cent!

Great service, always keeping us up to date. Highly recommended. Show additional information

Fantastic company from start to finish. ..there service even after job done is great.

From there sales team to there installers, Can’t fault . Once your system is installed there team at reducing cost is fantastic also. So once system is installed they keep in contact to maintain est output for your system.. great Show additional information

Fantastic service!

I wish all companies were like this one! They are punctual, efficient, informative and reliable ! I got their name as a referral from 2 friends who were also referred by others . After working with them through all stages of this process, it’s no surprise! Thanks! Excellent service! Show additional information

Very professional and knowledgeable great service before and after.

All aspects of their service from quoting to after installation has been very prompt and seamless. We had a 12.6 Kw system to meet the demands of our consumption and to date after our first bill we are in credit. No more bills. MC Electrical worked out the correct size system for us. We went with high end components for efficiency and longevity. Show additional information

Fantastic communication and installation

The work was replacemnent of an existing installation. Fantastic and prompt communications/quoting process. Multiple quotes with description of each and proffesional advices on the current solar refund schemes. Installation was smooths, technicians polite. Paperwork was completed promptly and our system was back on the grid within a day. Show additional information
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