MC Electrical Reviews

Based on 889 ratings Aus Ranking

  • 5 star 390
  • 4 star 486
  • 3 star 12
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.46
  • System Quality
    4.71
  • Customer Service
    4.82
  • Installation
    4.82

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner
MC Electrical is a SolarQuotes Client (what does this mean?)
ABN: 23 108 903 807  ABN active since 18 Mar 2010 | The Trustee For The Cavanagh Family Trust
verified
ACN: 142 653 843  ACN active since 18 Mar 2010 | Mc Solar & Electrical Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 72319 Mc Solar & Electrical Pty Ltd Atf The Cavanagh Family Trust 
verified

Estimated pricing for system: $6,300 - $10,000 depending on hardware choice ( how is this calculated? )

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

Good quality system

5.886 kw. Sunpower system and would really have liked to add 3 more panels to utelise the entire roof area. The system faces the west due to trees on the eastern side and very little roof area on the north, however, we have very rarely reached 5 kw output maximum output. I have spoken to the lads at MC Electrical and they advise me that there are no issues, so NOT SURE??? Show additional information

Best in the Business

Excellent customer service, very thorough and easy to understand when quoting. Installation was very quick and efficient. Highly recommended. Show additional information

Great experience

Was easy from the start. Customer service was exceptional. Installers did a great job. Would recommend. Show additional information

Customer Service that goes the extra mile

I'm to get have my new system installed but so far I'm very happy with MC Electrical. They obviously know their solar and go the extra mile for their customers. Show additional information

Excellent to work with, no dramas.

So far, (pending personal finance) MCE have been fantastic to worth with, understanding and accommodating of any questions i had in relation to the quoted equipment and working towards the install. Would highly recommend both SolarQuotes and MC Electrical. Show additional information

Great service, friendly and informative

Great communication friendly and punctual. I felt well informed and had all my questions answered promptly Show additional information

Too early to tell as the system will not be installed until 7 Jan 20

The installation process has not commenced so I can only comment on the sales pitch. Show additional information

Very happy with my installation

Everyone I dealt with along the way was very professional. They did everything they said they were going to do. I never had to follow up or chase them. The installers were also polite and professional. The quality of the installation was excellent. Their follow up after the installation was also impressive. Not the cheapest but you pay for what you get. I would recommend them. Show additional information

Great service from start to finish!

Sales/Quoting process was professional and informational.
Installation went very smoothly, the installers were all polite and considerate.
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Great experience

The whole process ran smoothly from start to finish.Very polite, punctual and organised. Show additional information

Fast install and helpful

After doing research on best solar panel installers in Qld I came across this company MC Electrical who appeared to have a very favorable fan base, I selected them to install our solar and from the very start they were helpful with demystifying any concerns and how basically solar works also best strategy for our home. When the techs came out actual install took 6 hours and they cleaned up after themselves very professional. Show additional information

No hassles

I found MC Electrical to be utterly professional from the quotation stage to installation and after installation.
Their quote was not the lowest but the impressive presentation convinced me to accept.
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I felt confident I was buying a quality product here with MC Electrical. They definitely helped me get over my fear of cowboys. The system was only installed today so I have really no input on the system itself yet, but the salesperson was very responsive and helpful and the installers were neat, polite and communicated well. So far, so good. Show additional information

Professional - Excellent marksmanship - Great Communication

From the outset, this company was professional and people of their word. Yorick (sales representative) attended our home, he was patient, polite and knowledgeable. Another Company representative telephoned us on a few occasions prior to installation to update and confirm details. On the day, tradesmen arrived on time, were polite and worked hard to get the job done. Post installation the company communicated with follow-up emails providing essential information and answered further questions promptly. Highly recommended! Show additional information

These guys know their stuff!

MC Electrical did an excellent job. The sales consultant was polite, knowledgable and professional. He arrived on time for our appointment, was able to answer all of the questions I had and emailed through a choice of 2 detailed quotes in a timely manner. On the day of install the team arrived on time. They consulted with me prior to commencing work and throughout the day as required. They reconfirmed with me where the inverter was to be positioned and configuration of the panels on the roof. They were all very polite, communicated very well and were very efficient; they know what they're doing. And they cleaned up everything before they left. All the office staff are easy to deal with and are more than happy to help. The whole solar install process can can be quite daunting but the office staff constantly keep you updated and provide a step by step process as to what to expect. They do all the work for you, all you have to do is follow their instructions. From system install to the new smart meter being fitted took 12 days. Post install service is excellent and I have no doubt that should I have any issues or questions in the future they will be there to help. I had researched solar for approximately 12 months prior to finally deciding to go ahead and I'm very happy with my decision to go with MC Electrical. Show additional information

Highly recommend

I can highly recommend MC Electrical, we got our solar now for over a year and it performs great. Also the process from obtaining the quote to the installation was very satisfying, great customer service and highly reliable. Yes, it might be one of the slightly more expensive solar companies but definitely worth it on spending a bit an extra amount of money to have a high quality service. Show additional information

Great job all round

MC Electrical made everything so easy from quoting process to the pre-install of brackets & wiring and then install of the solar panels. Very happy with everything and a special thank you to all the install boys great job. Show additional information

Everything went well

Everything went well and team is professional as always. This is the 2nd solar system they have put in for me after moving house and I will use and recommend them again. Show additional information

Professional company!

From the initial quote...right through to the finished installation...MC Electrical were “spot on”!
Originally we had little idea on how Solar works...it was all explained to us in “plain English” from their salesman..
He gave us several combinations and price ranges to choose from, explaining the pros and cons of each...leaving the final decision up to us...no pressure.
The installers were on time,curtious and cleaned up after themselves...also left instructions of what we were to expect next.
We had a few more questions after installation which were again dealt with by Their customer service office.
We highly recommend MC Electrical to anyone thinking of Solar Installation!
George & Neva Cooke
Bribie Island.
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Great service from quote to install.

MC Electrical are a very well organised and professional business. From the initial contact to the onsite inspection, they were amazing to deal with. The install was completed to a very high standard, and the team were well led, courteous and efficient. Workmanship was to a high standard and they had a very good knowledge of their products. I would have no hesitation in recommending their services to anyone considering a quality solar installation. Show additional information

Fantastic installer

Very friendly and professional team, I would definitely recommend them in the future. Show additional information

Experts in solar, very professional

Prompt, knowledgeable, factual quoting. Gave me the information I was after without a load of marketing and without up-selling pressure. Installation was performed ahead of schedule in a single day by their own staff. Follow up on the connection process afterwards was thorough. Overall a very friendly, professional company to deal with - more than happy to recommend. Show additional information

Easy like it should be.

Very happy with the professional behaviors & the outcome.
Was not the cheapest quote but I think you usually get what you pay for & was the quote that gave me most confidence.
By far the best pre-sale consultation process of those I approached.
Clear upfront on the many options & their trade-offs
Did what they said would, when they said would.
Neat & tidy job of wiring
Efficient office staff handling the paperwork
Have had no issues since install

Would not hesitate to use MC Electricial again.

-= Summary of system performance to date & notes on choices (the stuff I was looking for before we bought) =-

Brisbane suburbs location

last quarter: May-August
34% decrease in net usage from grid vs same time last year.
About $200 feed in (@15c/kWhr)

March 2018 feed in benefits started (not sure exact date).

5.51 MWhr to date reported total production since 16 February 2019 (first full day of production)
Approx 380 kWhr before feed-in contract started.
15c FIT

Where self consume, is 24.51c/kWhr which is about 1/3rd of the total on average, so more like (2x15+24.51)/3= 18.2c/kWhr average value for us.
Over 8 months @ 0.6875 MWhr/ mth Approx $125/month produced

$13391 cost(inc Gst) / $125 = 107 months or
8.9 years based on how we use it & the contract we are on (ignoring correction for financial “future value” (which isn’t much given the rubbish interest rates on bank savings) and cost/FIT changes.

Cheaper panels and inverter would pay off sooner (provided not problems caused by cheaper parts) but more interested in it being safe, “set & forget”, more eco-friendly use of our A/C (not contributing to peak demand network costs) and no failures, than in saving a few more dollars.

Also our panels are partly shaded by a neighbor’s gum tree for part of the morning (as expected- advised by the salesperson in the consultation), so on good days still about 10am before inverter at peak permitted export, but I’d rather have the view of the gum tree than the little bit of extra money.
Also went with special clamps to attach to our tin roofing, so no penetrations to cause leaks in years to come which upped the price as well.
Installed inverter in garage so it will last longer (trade off was much more wiring from panels to inverter, so more cost). Made sure enough space adjacent so can add a battery later if decide makes sense for us.

Overall with hindsight would still make the same choices.
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Highly recommend MC Electrical

Quick reply from Sales. Worry free Installation. helpful Customer service Show additional information

fantastic job

Sales team was great .
Installation went well nice tidy job.
Customer service is great with everything u need to no .
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Not pushy, not dodgy, pleasant and helpful aftersales.

I was pretty happy with the whole process. The sales girls were not pushy at all. The tradesmen were honest and respectful. The after sales service was really approachable and they encouraged keeping the communication channels open. I don’t know much about solar panels but I feel confident they are of good quality. Show additional information

Excellent Service end to end and quality product performing fantastically

MC Electrical were fast to respond to our quote request, sales rep was easy to speak with and very informative, assisted with all forms and finance. The install was easy to book and the gents were professional and left no mess. Panels are performing fantastically. The team were also very helpful assisting with entering rates from provider into the app to better track cost/earnings.

Would recommend to anyone, in fact I have recommended to both neighbours, one of which will be having theirs installed by MC Electrical shortly
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Trustworthy, professional and brilliant aftercare service

Quoting process was simple and clear. Installation was on time with status updates and the customer device cannot be faulted both before and after install Show additional information

A pleasure to do business with.

Every one that we dealt with, from sales to installation and follow up, was professionally trained and a pleasure to do business with. Show additional information

Top class, follow through as they say

MC Electrical was prompt in attending my house for the quote and it wasn't a bother to alter the quote as I had a slight change of mind in what system I wanted.
The installation, although somewhat delayed due to their work orders, ran smoothly. The installers arrived on the scheduled day, on time, and left the job in a clean and tidy state.
I felt especially good in dealing with this firm. They do the quote, they handle the admin, and they install, no sub-letting to third parties.
I have phoned a couple of times to inquire re the Fronius web site as I paid extra for a Smart Meter and I found Cristy very helpful.
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Great company, flawless installation and solar system works better than expected.

Quoting and sales process was extremely professional with a personal touch added during site visits for positioning of the panels to maintain architectural and aesthetic look of the property. Satellite imagery of the house was overlaid with panel graphics to ensure the look and feel was maintained with panel positioning constantly offset with performance parameters to ensure the end power outcome was achieved. Installation occurred on the nominated date and was completed as per contract in a highly safe, tidy and professional manner. Installation crew were highly courteous and did a great job. Customer service with grid connection was excellent with detailed instructions and guidance provided for the connection along with Energy Company inspection of the smart meter following installation. Everything from start to finish went exactly as planned with no surprises. Power output from the system post installation exceeded the winter requirements which was an excellent result given the need for panel positioning. MC Electrical are a great company, they know their stuff, only sell the best solar kit, do a great installation and provide great after sales service. Show additional information

Highly Recommended Solar Installer

Excellent customer service and very helpful, answering all questions during the quoting process. Excellent technical knowledge and advice.

Installation process was problem free, very friendly and helpful technicians.
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Very happy with the whole process from start to finish. The team at MC were on the ball from the get go.

Quoting process was easy to understand and any questioned asked were returned with an answer that was straight forward and not a whole lot of technical talk.
The installation was as equally as easy. Josh and his team turned up on time and were easy to deal with and were happy to answer any question that I had for them.
What's impressing me also is MC Electrical after installation service. They have back to base monitored service, where if there is a fault in my system for what ever reason they will receive a notification of the fault. from there they will notify me of the issue. Also MC check your usage and advice you of the best electrical provider to use to save you even more money.
By the way they helped us find a green loan that was very very competitive.
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Great Installation

From sales through to installation the process has been a breeze Show additional information

All went according to plan.

I have a three phase system at generating 15 kwh. The noise output is high and if I had the chance I would have located the inverter away from bedroom windows. Initially the fan continued its noise into the night , however the crew at MCI fixed this issue. I like the crew at MCI. Any queries were no problem to them. They referred me to an electrician who did a bonza job on my switchboard. I have recommended them to my family for future installations. Their customer service team referred me to a Retailer who gave the best Feed In tariff - many thanks. Show additional information

Happy customer

The sales and quoting process went well. Nice to see someone actually turn up at the house and explain the workings involved and options available in purchasing a solar installation. The guys that turned up for the install were very efficient and courteous. The installation was completed in quick time. I have since been up on the roof and inspected the panels for myself, and everything looks great. Well finished off. Customer service and follow up were great. Thoroughly happy with the whole process. Now looking forward to much cheaper electricity bills. Show additional information

Fantastic customer service

Excellent company. Quote process was excellent. Representative took time to determine what I needed and explain how the process would work. Installation was quick and efficient. A few weeks after installation a problem developed with the inverter, but a representative came out the next day to check on it and a replacement was ordered and installed under warranty within a week. Great follow up after installation to check that everything was working well and that I understood the system. They will even help you pick the best energy retailer based on your usage and production statistics. Would highly recommend. Show additional information

Fantastic service, price and product

MC Solar have been absolutely fantastic - they gave us a great price and have been so helpful since install. They are always available to help - their after-sales service is some of the best I've encountered for any business. Show additional information

Excellent company

Initial sale process was comprehensive and honest, giving good detail and overview of different options.
Installation was completed on time.
Customer service was excellent. Have a good team of people with their specific roles. Follow ups are well timed
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Great Job!

MC was amazing.
Our quote was easy to follow, the install was quick, neat & tidy.
Really helpful with after sales service - I had a few questions & were quickly followed up.
The system has been operating for a month now & is running great - haven’t had a day below 30kwh!
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Great information service and installation

Explained the benefits and suitability of getting solar for our house. Offered 3 options for different systems and budget. Excellent customer service theroughout the whole process and installation completed in timely manner by helpful employees.
Good information provided after install.
Great experience overall.
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Job well done

Thanks to the team at MC ELECTRICAL for installing our solar system. Everything was explained well, as there are a lot of things to get your head around.The installers were very professional with the installation process and MC ELECTRICAL were always there to help along the way

good Job - would recommend
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Great system, install & performance

Sales, install, service all high quality. Highly recommend. Thanks MC Electrical. Show additional information

Good solar installers

Sales quote was easy and informative. Installation was on time and the boys punctual. Customer service was excellent and grid connection went smoothly. Show additional information

The Best Company You Can Buy From!

MC Electrical is by far the best sellers and installers of solar. When I looked Mark's blog for information, I was going to go so where else, but once I saw his
extensive knowledge and thorough testing of the products they sell and install, I was sold! Even down to small things like the custom brackets they have had made,
that curve around Colorbond roof panels. Other installs I have seen use a straight L-bracket, that tends to flatten the Colorbond panels. All in all I'm very happy with
their service and now I don't have electricity bills!
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professional, reliable, amazing customer service

We called them for a quote, they came to inspect the location, explain and illustrate different possible solutions to suit our needs. The presentation was impeccable. A date was set for installation, they came, complete the work with minimum to no disruption to our complex, left the place even cleaner than what it was before they came! They helped us choose the right provider for us and send follow up emails to make sure everything was fine. Every single team member we dealt with has great knowledge about solar and is very approachable and friendly. We highly recommend them. Amazing Show additional information

So Happy

Incredible service from enquiry to go live and ensuring Feed in Tariff was operational.

Turned up on time every time and super fast helpful response to all queries.

Highly recommended from a fussy well researched buyer.

It’s a long term investment for the best equipment from the best installer.
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One of the best customer experiences I've ever had.

I did a lot of reviews and got a few quotes for systems. Throughout the sales processes, MC Electrical was honest and realistic about the system I needed and offered me clear insight into their thinking and my household circumstances. I ended up going with them for the following reasons:

Mark's Blog -  he really understands solar and offers honest advice, 
Their longevity in the marketplace - They only do solar and have done it for a long time
Their warranty - they cover what they sell well
Staff - Everyone I spoke too and eventually worked with has truly being amazing to work with and all seem to love their company.

The install too was faultless with a full team of around 6 working effectively to place the panels in the morning. I also required a meter box upgrade and they looked after everything to the highest of standards.

I've had the system installed for 8 months now and could not be happier. MC Electrical have a great after sales team who even dealt with my questions mainly around understand and using the software and meter reading so I could better understand how to get the most from the system. Very patience and knowledge.

I've just got my second quarter bill from my system and it's gone for $860 same time last year to $27
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Good system for a good price.

MC Electrical were prompt, polite and professional in their customer services and sales information for the quote of my solar system. Although yet to be installed, I have confidence the installers will be as professional as the sales staff.
All my questions were answered in a timely manner, and once the quote was approved, timings started to move quickly with the solar application to Energex completed in only a week or so.
Looking forward to seeing the power plant go on my roof.
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very professional to deal with

I have a difficult roof shape and alignment for solar, MC Electrical discussed options with me and provided quotes for two different arrangements / system sizes (and also for two grades of panels within each system design). Their quotes were the most confidence-inspiring of the four companies I obtained quotes from. Communication was very good and installation team very professional and tidy. I have some professional knowledge of electrical trade practices myself and liked what I saw. Show additional information
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