MC Electrical Reviews

Based on 716 reviews

  • 5 star 284
  • 4 star 419
  • 3 star 11
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.42
  • System Quality
    4.67
  • Customer Service
    4.79
  • Installation
    4.79

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
MC Electrical were the only company to actually send a representative to do a site inspection and provide detailed information regarding their product specifically and the benefits of solar generally.
I sought a number of other quotes and without fail the other companies were "too busy" to come and speak with us.
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I was very happy with the service from MC Electrical from the very beginning of this process and am confident that they will be there to support their installation into the future. They proposed a quality system that was going to work best for our needs. Show additional information
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I was pleasantly surprised by the quick backup / after sales service and having one dedicated person to call for any queries. System has only been in for two weeks, but I am very happy with service so far. Show additional information
Very happy with the service and quality. Definitely recommend Show additional information
The team took a personal interest in my project. Answering many questions during the leadup to install. The install team were excellent & professional. Christy has also been fantastic supporting me post install with further questions etc.. Show additional information
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I felt confident I was buying a quality product here with MC Electrical. They definitely helped me get over my fear of cowboys. The system was only installed today so I have really no input on the system itself yet, but the salesperson was very responsive and helpful and the installers were neat, polite and communicated well. So far, so good. Show additional information
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Very friendly and professional installers. All questions answered politely. ALL staff from MC Electrical were very helpful and considerate as my knowledge of solar and how it works almost zilch before installation. I feel I can contact them in the future anytime for information. Show additional information
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Gold stars from quotation through to installation. Informed every step of the way. Highly recommend. Show additional information
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I was looking for quality over price, a high standard of customer service, installation and ongoing support. After searching a lot of reviews, I was confident MC Electrical would deliver, and they did. Show additional information
The salesperson was very informative and knowledgeable plus made it easier for us to understand how the system works. The installers were on time, did a great job and we're very polite. I would recommend MC Electrical highly. Show additional information
From the quotation of the system, Pre and post installation, MC electrical's customer service is fantastic! They listened to my questions and took time to explain everything in the process. Show additional information
Along with Christy fantastic help, the whole MC team were great and most professional. Show additional information
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Everything about the process was well managed. Information provided was clear and understandable. Installation was done on the day scheduled and went like clockwork.

Excellent.
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From start to finish. Very professional, friendly and easy to deal with. Delivered what was promised on time and professionally. Excellent workmanship and care by all involved. Show additional information
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Very happy with MC Electrical. They provided a quality system at a really good price. Loved the amount of information that have on their website and the obvious passion and knowledge displayed by the owner and staff. There is a lot of information on the internet about solar and it is very difficult for a consumer to interpret what is there and apply that to what they need. Jaime from MC Electrical spent a lot of time with us to help match us with the right combination of products to come up with a system that we could afford and that would meet our needs. I feel confident that we will have a great system, that will last us for many years, that will significantly reduce our energy costs and that will be backed up by great support. Thanks Jaime and MC Electrical. Show additional information
Team that did installation led by Michael very pleasant and professional. All contact I had with any office staff also extremely helpful. Handover of system at completion excellent Show additional information
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Having had many tradesmen in my home over the years I was so happy that the guys treated my home like theirs, they cleaned up before they left and everything was explained thoroughly about my new system. Everything was a pleasant experience from getting a quote to installation and then after installation service from staff. Thank you for making my first solar install a very pleasant experience. Show additional information
The entire process from initial phone call to arrange a quote to installation complete and handover to ongoing support was great. Sales guy was very friendly, knowledgeable and up front in terms of what a cheap systems is/isn't compared to a mid range system or expensive system. He worked with us in terms of what our needs were, what we wanted from a system and how much we wanted to spend to design a solution that worked for us. Installation was organised and coordinated well, we had plenty of communication along the way to let us know what was happening. Show additional information
From the Admin Team to the Install Team, five stars all the way. From our first point of contact right through the Team responded quickly to every question, quote & install, they were fantastic! We couldn't be more happier, and would definitely recommend MC Electrical & Solar. Show additional information
Excellent people to deal with and follow up was great . All questions answered promptly, i recommend MC electrical solar.
thank you MC electrical for your expertise in helping me with my solar needs, kind regards barb
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Simply the most professional, genuine, honest and customer-focused company I've ever dealt with. Show additional information
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Everything from initial contact through to install & even relocating both tv & Foxtel antenna were never a problem
Communication was always excellent all the way through out
We went with a top end system & are more than happy with choice & savings are reflective of this.
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So far MC electrivcal are great to deal with, and their sales person knows her stuff.
System has not been installed yet!
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Couldn't ask for a better experience.
Knowledgeable, friendly, flexible and competitive.
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After searching around for a couple of years we finally went with MC Electrical. There service has been fantastic and the install went without a hitch. They were not the cheapest for our system but you get what you pay for. We would have no hesitation in recommending MC Electrical to anyone. GREAT SERVICE. Show additional information
The whole process was painless and I'd recommend them to anyone looking for a solar installation. Very impressed with sales person Jamie. Very informative, helpful and nothing was too much trouble. Everybody from sales, the office and installers have all been very polite and courteous. A great team. Show additional information
All the team at MC Electrical have been awesome. Any question I had was answered within 24 hours and if the person I contacted did know the answer or couldn't reply they passed me onto someone who did; they didn't just ignore me.

The installation team were great, professional and clearly love their job. At the completion they ran me through all the information I needed to know.
After the installation the sales consultant rang me to make sure everything was ok and said to call him anytime with any questions.

I have been super impressed with the service they have provided prior to installation, at installation and after.
It is very rare these days to have so much support available.
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Mcelectrical have been a pleasure to deal with from start to finish.
Jaime arrived on site to measure the shed and assure me that it will take the weight of the panels and confirmed the installation date.
They arrived at the time they said they would and completed the installation in the same day without any hitches.
The workmanship and safety standards were of a very high standard from start to finish with the shed interior/exterior was left in immaculate.
Once the system was up and running and all checks carried out the guys left me with a clean shed, actually better than I keep it.
A few days later I was contacted by the Service Manager Cristy to see if everything was going as it should. A pleasant call with a lot of information and heip.

I would not hesitate to recommend MCelectrical and their efficient team.

Trevor
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Amazing customer service before during and after install, the guys who came to install the panels cleaned up after themselves, not one bit of rubbish left behind and they explained everything after the install.
The price for the quality of system we got was very good, we got the higher quality panels but were in no way pressured into getting them, or a bigger system then we originally planned to get, we were just given all the info so we could make a decision ourselves.
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Great service all round and very knowledgeable owner. Great quality hardware and workmanship.
Would use again.
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Grant the salesmen knows his stuff when it comes to solar and only use Quality products the install team Mc electrical employees (not contractors) do the best Quilty of workmanship the after sales service for me is awesome and the Mac electrical team has made it a breeze for me. Show additional information
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From initial inquiry through to installation and after sales the communication has been excellent. The people from MC are so easy and helpful to deal with I can thoroughly recommend them. I have installed solar on a previous home I owned and the experience this time is so much better. It is an expensive investment but you get what you pay for. Show additional information
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