MC Electrical Reviews

Based on 794 ratings Aus Ranking

  • 5 star 328
  • 4 star 454
  • 3 star 11
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.43
  • System Quality
    4.69
  • Customer Service
    4.80
  • Installation
    4.81

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner
MC Electrical is a SolarQuotes Client (what does this mean?)

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

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Hassle free istallation

Mc Electrical provided an in depth description of the solar options available and answered all my concerns knowledgeably. All aspects of the quoting, installation and followup were completed punctually and professionally. Mc Electrical fulfilled all their requirements and my requests without question. I highly recommend them. Show additional information

Very highly reccomended

Fantastic, This team were only ones to actually come out and provide an extensive free written quote. They explained everything, booked us in arrived on time, cleaned up after themselves and didn't break any tiles on the roof during install and offerred post installation support. Very friendly service that ran like a well oiled machine with no issues wahtsoever. This is the way dealing with businesses should be. Very highly recomended. Thanks to the team. Show additional information
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Terrific Solar Installation

The solar system that MC Electrical installed in early June 2019 was everything I hoped it would be. The sales process was professional and factual. The installation punctual, clean and efficient. The after sales service superb and I could not fault them in any way, but rather would recommend them to anyone who wants a one stop shop with fantastic service. I checked out many before committing to MC Electrical and I couldn't be happier. Show additional information
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Qcell panel and Fronius inverter.

Company very communicative. Punctual and performed a quality install. I would highly recommend MC Electrical to others. Show additional information

Excellent professional Company

Mark Bunting from MC electrical was very informative & helpful particularly in explaining the technical aspects. We were very impressed with the Company's professionalism and attention to detail, Mark was happy to coordinate with our builder for the installation. We were always kept informed every step of the way. Cristy from the office was so helpful in talking us through grid connection and the final syncing of wi-fi network connection in order to monitor the system's performance. We really appreciated the time taken in order to talk us through and complete the process. We were so happy to have signed up with this Company and would have no hesitation in recommending them to others.
Christine & David
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Thanks for the great service SolarQuotes provides. It really added assurance and lessened the amount I felt I needed to investigate personally. Show additional information
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MC did a very good job, arrived when they said they would, did very neat work, cleaned up after themselves, very thorough follow up, great service. Highly recommended. Show additional information

Well executed installation

Installation carried out on time by courteous staff and with no mess Show additional information
There were some issues initially with the installation, but they were solved quickly. Show additional information

Well informed and professional. Good quality installation.

Sales - Prompt, well informed and ready to listen. My calculation factored in the opportunity cost which made it longer to break-even. The sales guy understood and acknowledged this. I did not feel pressurized at any point. Overall quite a positive experience

Installation - Prompt and clean. Friendly and polite. No faffing around, job finished fast. Absolute professionals.

Equipment - Seems to be generating good so far. Even during these winter days.

After sales - had a bit of trouble with the Fronius Web which took a bit of time to resolve. The time taken to resolve was not the issue here. It was the fact that I had to follow-up every alternate day for a resolution. Eventually it turns out that their tech was on leave or something, but this wasn't informed to me. It would have been nicer if this was informed to me and a proper deadline given for the fix instead of keeping me in the dark.
Otherwise, tech was polite and fix worked immediately. No problems after that.
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An Amazing Experience

From the very beginning MC Electrical have provided a faultless display of honesty, integrity and superb communication.
Nicole explained all the products, where they were made and what MC Electrical would provide that others did not, Nicole was extremely conversant with the system and fielded all our questions with ease.
We had received other quotes but were not provided with the same detail of the products or differentiators, it was a no brainer for us to go with MC Electrical.
Their communication throughout the whole process was perfect, we were never left wondering what would happen next.
The installation team were on time, efficient, polite, courteous and involved us in the entire process of the installation.
Mark, Elliot and Christy have constantly advised us of the remaining processes and what we should do if Energex or our electricity supplier did not contact us.
Not only that but they are going to assist with the monitoring of our system and provide information regarding which energy retailer would best suit our needs based on usage. Really could you ask for more than that?
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Very happy. The experience with MC Electrical from start to finish was very positive. Every appointment was kept on time, follow ups were done as promised and at every stage it felt like nothing was too much trouble. Ours was not a straightforward install due to shading and complications with where the power enters the property and it looked as if we would not be able to get the 10Kw (3 phase) system that we hoped for. After a pre-installation visit and some behind the scenes magic MC confirmed they could make the 10Kw system work but due to shading optimizers were recommended. We were originally looking at using micro inverters (but they weren't compatible with the sunpower panels we wanted) so it wasn't really a surprise about the optimizers. Installation was done as originally quoted on a Friday and was a full day, the guys were very professional and stayed until everything was complete. The only sign that they had been there was the solar installation, everything else was cleaned up afterwards and taken away. We are now waiting for the meters to be changed and the grid connection, I don't anticipate any problems but I feel we will be well looked after if something does come up. Show additional information
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Awesome company with excellent staff.

Sales and quoting was excellent, Yorick was very knowledgeable and helpful.

The installation team was prompt, polite and very professional. All the work was done without any hassles.

KT
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High Quality Professional System

Good to work with, professional, efficient with high quality workmanship. The price included putting a new switchboard on the front corner of the house. They also assign an aftersales staff member to help you with the connection to the grid, and any other questions you may have. I only had the system (6.5kw Sunpower E327 panels & 5kw Fronius smart inverter), on for 4 days at the end of May and the system produced 113kw/h facing NNE on Bribie Island. An amazing 40kw/h more for the same period with same NNE orientation when compared to my old 2010 4.42kw Sunpower 318 panel SMA 6kw inverter system on our main residence. Which incidentally produced its best day last January @ 29.2 kw/h, so still going very well. Very Happy. Pays to buy quality I guess. Just need Energex?AGL to get there act together and swap over the old meters for the new smart one so I can turn the system back on again. Show additional information

Very competent team

Salesman knowledgeable and friendly. installers punctual, friendly and tide. Customer Service eager to assist and knowledgeable Show additional information
The sales person was not just nice, but very knowledgeable.
The installation team had a great attitude, were friendly and 'went the extra mile'.
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MC Electrical are very profession

MC Electrical staff were very professional through the whole process of discussing which system would best suit our needs, quoting and installation. They have made a reasonably complex process easy to follow and provide on going support. Very happy customer Show additional information

Great experience

Can’t say enough about how easy MC Solar was to deal with, from quoting to the men who installed the system and the account manager who keeps in contact. Thank you for a seamless and great experience. Show additional information
It was installed on the date they stated, they were very professional. They were not the cheapest but the quality and follow up with MC Electrical made up for that. Very happy with the service and highly recommend. Show additional information

Absolutely recommend MC Solar & Electrical.

Very professional company from initial visit to quoting to completion. Would be happy to recommend them to anyone looking to set up a solar system. Show additional information

So far so good

MC were pretty good to work with, they delivered what they said they would. I'm happy so far. I'd recommend them. Show additional information

Excellent product and staff!

We were very impressed with MC Electrical throughout the sales and installation process. From an initial enquiry to promptly setting up a time to visit our home and discuss our needs - the whole process was seamless and we never felt pressured to buy our system from MC Electrical. Nicole, our sales consultant, straight away gave us advice on changing our electrical provider due to market rates which was really well received by us.

From committing to the system, to the install and post service follow up everything else has run like clockwork. All staff have been aligned in their communications and timeline was met and kept the whole way through. The installation team were prompt onsite, professional and cleaned up after themselves - always a positive!

We're very happy with our system, so far performing well above the expected output!
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Great service

Competitive price, excellent workmanship and great communication. Christy Hill is a tremendous asset to your team, really willing to go the extra mile to ensure great after sales value. Show additional information
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A great installer I'd definitely use again.

A pleasant low pressure sales process with everything well explained and no relevant details omitted. The early admission that they weren't the cheapest was a relief too.

The installation started when said, finished on time and cleaned up the work area well. The installers were helpful and explained the system operation well.
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Efficient and friendly

The sales process was thorough, installation was on time and the team very professional. Cleaned up after themselves. Show additional information

Working well.

System is up and working well. Price was exactly as per quote, installation was on time and tidy, pre/post customer service was excellent. Make sure you ask about inverter noise levels before proceeding. You may want to locate the inverter away from your neighbours or bedrooms if you like a sleep-in. Show additional information

Quality from the first call to the final Installation

Sales process was very informative to help us choose which system to go with.

The guys that completed the installation where great they did a awesome job.

Customer service has been really good so far.
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Quality, honest installers.

Very knowledgeable, honest and professional. They provided a lot of information with their quote which allowed me to make and informed decision. I felt very comfortable with the process and was updated throughout the installation, which was very fast. I was very impressed with their customer service which continues still, if I have any queries. I would highly recommend them as I am extremely happy with our solar and their professionalism. Show additional information

Quality product and staff!

Excellent Customer service from start to finish and even post installation. Couldn't be happier with the whole process and quality of the product and staff. Show additional information

Fantastic Company to work with - Very professional

From my first contact through to now all my experiences with this company have been excellent. The installers were very professional and always happy to answer my questions. The staff in the office were very customer focused and a pleasure to talk to. I would highly recommend MC Electrical to anyone interested in installing a quality solar system. Show additional information

Professional and knowledgeable staff

The sales person was excellent. She was very informative and across all the technical details (my husband is an electrical engineer, and he too was impressed with her knowledge) and answered all our questions in a satisfactory manner. The installation went off very well. The electricians arrived on time, were tidy, provided all the information we needed and made sure we were happy with the installation and that the computer link up was working properly before they left. We did have to wait nearly a month for the meter to be converted over, but that was not the fault of MC Electrical. Show additional information

Perfect Installer

From the get go MC Electrical have been nothing but a breeze to deal with. Rep came along and after speaking with him about a particular system I was chasing he straight away told me that it was going to be to big and ended up with a smaller system to suit my actual needs. He had no interest at all in seeing me waste money I didn't need to spend so clearly he was looking after my best interest, not the company profit.

Install day the tradies arrived on time if not just before amd were very easy to deal with amd very friendly and always able to answer any questions that I had. Even after the system was installed I received follow up calls about how everything went and to not hesitate to contact them at any time for any questions or concerns and any help in saving more money by reviewing my power bill each quarter so service doesn't stop once the job is done, it's always there.

I simply couldn't recommend these guys high enough, very very happy!!
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Perfect installation

Michele is a very knowledgeable conultant and we felt confident with proceeding with MC Electrical as they had many good reviews.
The system was installed 23 May 2018. The installation team were punctual, they were respectful towards us and our property. The installation went without a hitch, everything was done in a professional, neat and tidy manner. When the team left our house everything was left spotless.
Customer service so far has been excellent.
We are waiting on Energex to change our meter over, so we are unable to use the system as yet.
So far we rate MC Electrical 10 out 10 and we are very happy, we wouldn't hesitate to recommend MC Electrical as they are a professional company that know what they are doing.
Thank you to all the staff that we have delt with at MC Electrical.
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Thank you for the supplied information, this certainly made us more informed and, we hope, able to make the best decision. Show additional information
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The Best

Nicole came out to visit us, tell us about the options and give us a quote. She was professional and friendly. Her knowledge on their products and others was in-depth. We’d already had visits from 2 other companies. We were able to confidently make a decision. And we realised we’d be mad not to install solar, and the best people to handle it for us was MC Electrical.

The installation team were great. They were punctual, tidy, professional and a happy bunch. They removed the old defunct system off our shed, plugged up the holes it left and took it away, with no extra charge. The new system is on the house and the install was very neat.

Staff in the office were always professional and helpful. They gave us advice specific to our energy circumstances. Assistance with setting up the app and ensuring we were with the correct provider was painless and appreciated.

My experience with MC Electrical was fantastic. I recommend them to anyone who is looking to install solar.
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Very professional and extremely happy with product and service 5 star all round Show additional information

First class Installer

From our initial phone inquiry to the quote through to the installation MC Electrical was prompt, efficient and courteous. Navigating the connection was made easy. Their product knowledge was excellent. After sales service has also been first class and their response to questions have always been on the mark. Show additional information

Excellent customer service before, during and after install. Fantastic product!

If you want a quality system install that is good value for money then go no further than MC Electrical. We were referred to them from Facebook and after comparing with several other companies, we were glad from the beginning that we chose them. From the very beginning, they seemed honest and professional. The installation is neat and effective and the after sales support has been flawless. Highly recommended. Show additional information
MC Electrical deserve highest marks for quality of service. Their installation process was efficient and friendly. Since installation they have been most helpful in answering our follow-up questions. They provide a very high level of ongoing support for their customers. I would definitely recommend them to anyone who is shopping around for a reliable provider of solar systems. Show additional information
MC Electrical sales staff were the most professional I came across. I had 3 different quotes and while there wasn't a huge range in price between quotes MC Electrical gave me the best advice and service. Show additional information
We are extremely happy with our solar system MC Electrical gave us very professional advice there was no pressure which made it easy for us to choose the Fronius 5kw inverter with 20 panels. We have saved hundreds of dollars on our power bills of which the last 2 have put us in credit. When it comes to solar systems I would have no hesitation in highly recommending MC Electrical for any future installations Show additional information
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