MC Electrical Reviews

Based on 829 ratings Aus Ranking

  • 5 star 352
  • 4 star 465
  • 3 star 11
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.44
  • System Quality
    4.70
  • Customer Service
    4.81
  • Installation
    4.82

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner
MC Electrical is a SolarQuotes Client (what does this mean?)

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

6.6kW System Brisbane

MC Electrical have been very professional and responsive at the quoting stage, installation and post installation.

I had some questions regarding shading on one of the sections of the roof, they did not hesitate to send out their suneye guru to take readings and ensure that the system would perform as expected.

The work the team did was professional and tidy. I would highly recommend MC Electrical to anyone in the Brisbane area.
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Great Comms and professional job

Prompt comms, honest advice and professional install with great follow up Show additional information

MC Electrical made it easy

Sales process clear and precise, knowledgeable sales and support staff. Show additional information

Professional and friendly

Jaime from MC Electrical visited us to ensure a correct quote. She highlighted and explained some issues like change of meter box so there were absolutely no surprises during installation. The tech team was fabulous. Quiet, quick and very neat install. Good explanation of the equipment. After sales / customer care contacted us to check if all was OK and are always available for follow up questions Show additional information

Fantastic team of installers and customer support second to none.

The MC electrical team where prompt and on time with everything they said they would do, the installers where early, polite and did a brilliant job of everything. we could not be happier with the service we have received. And i would honestly recommend them with no hesitation at all Show additional information

5kW Solar System Install

Customer Service is great.
1. A lot of very helpful and detailed solar info from MCElectrical on the web.
2. During the quotation answering a range of technical configuration and product questions
3. During the installation, a bunch of friendly and polite blokes, conduit etc installed neat and tidy, tidied up after.
4. After the installation with follow ups to make sure everything going ok, if we had any questions and that we were happy with System. They also set up the online monitoring for us so all we had to do was login.

Purchased a 5kW Fronius inverter with about 6.6kW of solar panels. We paid a little extra for the Q.Peak Duo solar panels and the Fronius smart meter to be included.
System running well. Happy with install and happy with performance/power generation.

Last couple of months (Jul-Aug) we have roughly halved our normal power bill.
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Great solar company

MC Electrical were great to deal with. They were prompt with responses and organised a site visit to go through what I was looking for and options. I spent a number of weeks afterwards going back and forth looking at different options and benefits of each.

I ended up installing Sunpower Maxeon 2 360w panels with Enphase microinverters which was on the high end of the price scale but it was more of what I was looking for.

The installation was great and the crew took the safe approach and stopped when the weather turned poor which was positive to see. Another crew were able to come back a couple days later and finish the install and commission.

The teams onsite and in the office have been great.
Thank you.
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Quality system, great installers

The whole process from start to finish was made really easy with MC Electrical, their knowledge and experience definitely shows throughout the sales and installation phases. Really happy with the system. Show additional information

Great teamwork. Top electrician.

Extremely satisfied. From initial quote to end of Installation. The friendly and knowledgeable staff promised and delivered. Show additional information

Satisfied Customer

Wonderful Sales / Installation / After sales staff.
Polite, punctual and clearly knowledgeable.
Stress free from start to finish with all the right information clearly provided.
Highly recommended.
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Professional and Helpful

The quoting process was informative and comprehensive
The installation team was great, keeping me aware of the entire process and with a clear handover
The follow up to the installation was immediate from customer service and I have been given a list of what happens from here including my part in the conversion to solar completed
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Sales Rep (Nicole) was across the product and not pushy. We intentially left it until we received a rates notice. Never once were we hasstled or pressured.

Quote was easily obtained. Sales rep was highly informative and professional.
Installation has not yet occurred.
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Solar Quotes made the process of finding and selecting an approved and registered solar installer significantly more straightforward. Quotes e-mailed to my inbox showed a variety of options, although the quotes between suppliers were competitive. The quality of the high-level estimate report was the ultimate deciding factor in choosing who to go with, but on the whole, I believe all suppliers and installers sent to me would have offered an excellent service.

Looking forward to having the system installed next month, and getting it up and running!
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Very good

I had quotes from various other providers. All of them were either expensive or trying to up sell inferior systems.
MC Electrical were very professional. They sent out their sales person and he explained the entire process and the fittings and panels they use, which to me stands out from the rest.
I'm very happy with the performance of the system and the monitoring app is awesome. However, I believe the smart meter should be free and not have to pay extra $500
Thanks once again to the guys at MC Electrical
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Happy with Installer = Happy Customer!

I already had two quotes prior to MC Electrical. I ended up going with MC Electrical mostly because they have been in business for a long time and felt that if anything goes wrong with my system down the track, they should still be around to give after sales service. I didn't want any fly by night company. Also, they weren't pushy with their approach and the quote was in the range of the other quotes. I chose the panels and the inverter by quality and length of warranty within my budget.

The install all went to plan without any problems. The men arrived on the day and time expected, were very respectful (no swearing or offensive music) and efficient, did a neat job, tidied up afterwards which included taking all packaging/rubbish with them and left my house in the same condition they found it. MC Electrical emailed informing what to expect every step of the way and the connection to the grid went very smoothly.

At the time of installation, I also had a Smart Meter connected so I can see how my solar is performing. Christie at MC Electrical periodically checks my smart meter and reports back how my solar is going. If I have any concerns, I can phone or email her - so great after sales service. Although the solar has only been on for seven months, so far it working well and I am enjoying credits from my energy retailer. I am happy with MC Electrical and would recommend them for anyone looking to install solar.
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Is credit due for doing a great job?

There are a lot of reasons to be critical of the service we receive these days, its usually unsatisfactory, generally very expensive and typically a pain to arrange and execute.

Should we applaud a business that does what they say they can do? In this case, absolutely yes. From initial pre-sales, through product selection, design, installation to after sales service, these guys are the best.

From a customer perspective, these guys are old school and just do it right. Happy to recommend them to all.
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Very helpful in assisting us to make an informed decision and wade through all of the information including myths and distortion out there to get to the option that works best for us. Saving $ and reducing our carbon footprint at the same time. Show additional information

Excellent communication and professionalism. Thanks

Excellent communication and professionalism. Great job. Thank you very much. Show additional information
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Great aftersales support.

Have contacted several times since installation and nothing is too much trouble Show additional information

Great company to deal with

Very happy with MC solar and electrical.
They use quality gear and the installation was neat and professional. Also great service from system selection advice through to after sale support. Would definitely recommend them to others.
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Seamless transition to solar

My wife and I are completely satisfied with the transition to solar. We did extensive research on the industry and made it a priority to identify a company that had an excellent reputation. MC electrical lived up to their reputation. Their allocated Solar Consultant was very experienced and not pushy. The quote covered three options and was priced appropriately. We selected the highest quality option and are very pleased with the product and installation. The crew were very hard working and professional, everything was well installed and the site left tidy. The ongoing support from MC electrical has been particularly good. They have led us through the process of meter upgrade, turning on the system as well as consideration of an appropriate energy retailer and setting up the app to monitor our energy production and usage. All my queries have been answered promptly and professionally with a pleasant can do attitude. MC electrical well deserve their reputation as an outstanding solar installation company. We have no hesitation in recommending them to anyone who wants a quality system with exceptional customer support. Show additional information

By far one of the best companies that I have ever dealt with.

From the initial quote, through to the connection with the power company, MC Electrical have been superb. Power companies can be difficult to deal with, however MC Electrical guided us though every step of the process, to ensure we were getting the maximum return on our investment.
Thank you MC Electrical
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Would highly recommend, the guys installed a quality system that will last for a very long time. They were meticulous and careful, and everything was left clean and tidy afterwards. The office staff were also very helpful and kept us up to date on the process. We had a 15.2kW system installed that will keep us free from bills for a large part of the year. Show additional information
MC Electrical gave good advice and were speedy with quote and answers to questions.
Very good salesperson.

Yet to have system installed.
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A great company to deal with

I had MC install a 3kW system in my unit. The install was difficult because it's in a 3 storey block with limited access. They were the most expensive of the quotes I got, but they were the only company that left me confident that they had everything covered. They sent someone out to do the quote, and to provide information and talk me through the options, - the whole process was very professional. The sign-up and booking process was easy, and the information provided at each step was good. On installation day, I was very impressed with the expertise of the installers, and the quality of the work they did. And then when they realised that the TV antenna would shade the panels a little in summer, they sent someone back to move the antenna (and change it for a better one to ensure the signal strength was OK) - all included in the price!
Overall, I'm very happy indeed with the quality the installation, and even though MC were expensive I think I really got my money's worth. I can't recommend them highly enough.
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Great install and support.

I'd recommend MC Electrical to anyone looking at putting solar in, they turned up when they were meant to and their support has been top-notch. Show additional information

Simple process and through clarification with enough information to make a decision based upon

Simple process and through clarification with enough information to make a decision based upon with different options Show additional information

Best customer service

I didn’t know a great deal about solar or solar providers and had been doing a lot of shopping around and researching before I came across SolarQuotes and MC. My partner had already gotten a quote elsewhere that was a special for June only, however I wasn’t too keen as they weren’t really interested in helping us understand what we were buying and just wanted us to pay the deposit there and then. MC Electrical has a very detailed and fantastic website which instantly made me feel more comfortable. After some looking around I reached out to them for a quote and the rest is history. As a Customer Service manager myself the service I received through every step was and is fantastic. I am so glad I decided to go to MC and will be recommending them any chance I can. Show additional information

Excellent experience!

From sales to installation we were extremely impressed by this company! Love our new solar system. Felt very confident we were getting a good deal on a quality system. Show additional information

Great solar installation company

Very happy. Competitive pricing, installation on time and efficient, left the area neat and tidy and no rubbish. Excellent after-installation support. Cannot fault Show additional information

Glad we made the smart choice.

We recently had an 8.2kw Fronius system installed by MC Electrical. We are beyond pleased with our experience. From our initial quote to their continued after sales service, they have been professional, prompt and straightforward. couldn’t speak highly enough about the entire seamless process. Show additional information

Great Company

What a fantastic experience, This was the only company that visited the home , checked everything out even the wifi signal. The installers were both professional and friendly. All completed on time . Follow up customer service, YES and who gets that these day ? I did. Would recommend to everyone! Show additional information
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Hassle free istallation

Mc Electrical provided an in depth description of the solar options available and answered all my concerns knowledgeably. All aspects of the quoting, installation and followup were completed punctually and professionally. Mc Electrical fulfilled all their requirements and my requests without question. I highly recommend them. Show additional information

Very highly reccomended

Fantastic, This team were only ones to actually come out and provide an extensive free written quote. They explained everything, booked us in arrived on time, cleaned up after themselves and didn't break any tiles on the roof during install and offerred post installation support. Very friendly service that ran like a well oiled machine with no issues wahtsoever. This is the way dealing with businesses should be. Very highly recomended. Thanks to the team. Show additional information
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Terrific Solar Installation

The solar system that MC Electrical installed in early June 2019 was everything I hoped it would be. The sales process was professional and factual. The installation punctual, clean and efficient. The after sales service superb and I could not fault them in any way, but rather would recommend them to anyone who wants a one stop shop with fantastic service. I checked out many before committing to MC Electrical and I couldn't be happier. Show additional information
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Qcell panel and Fronius inverter.

Company very communicative. Punctual and performed a quality install. I would highly recommend MC Electrical to others. Show additional information

Excellent professional Company

Mark Bunting from MC electrical was very informative & helpful particularly in explaining the technical aspects. We were very impressed with the Company's professionalism and attention to detail, Mark was happy to coordinate with our builder for the installation. We were always kept informed every step of the way. Cristy from the office was so helpful in talking us through grid connection and the final syncing of wi-fi network connection in order to monitor the system's performance. We really appreciated the time taken in order to talk us through and complete the process. We were so happy to have signed up with this Company and would have no hesitation in recommending them to others.
Christine & David
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Thanks for the great service SolarQuotes provides. It really added assurance and lessened the amount I felt I needed to investigate personally. Show additional information
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MC did a very good job, arrived when they said they would, did very neat work, cleaned up after themselves, very thorough follow up, great service. Highly recommended. Show additional information

Well executed installation

Installation carried out on time by courteous staff and with no mess Show additional information
There were some issues initially with the installation, but they were solved quickly. Show additional information

After Sales Brilliance

Just had a call from MC Electrical who installed our system three and a half years ago. They advised that our system remotely told them one of our ‘optimiser’ components wasn’t working. They submitted a warranty claim on our behalf; the part has arrived and they will fix it tomorrow. Wow! There really is a difference between companies. Show additional information
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