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MC Electrical Reviews

Based on 645 reviews

  • 5 star 240
  • 4 star 392
  • 3 star 12
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.40
  • System Quality
    4.65
  • Customer Service
    4.77
  • Installation
    4.78

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About MC Electrical, Solar Installers

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
MC Electrical team were a pleasure to work with. Show additional information
From the start mc electrical provided us with all the information we needed to make a decision regarding panel type, inverter and size of system without feeling like we were being pushed towards one particular system. The installation was able to be done early and smoothly, and their follow up service has so far been great. Couldn't recommend them more highly so far, one week after installation! Show additional information
MC Electrical were always available to respond to any questions. They provided frequent clear updates on where things were at and the required next steps. Show additional information
Quality of staff and service is outstanding! Excellent quality of the system is an added bonus. Show additional information
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Best Solar Service. They bumped up my installation by 2 weeks and the Electricians were fast/efficient/informative. Even though there was a bit of hail during the installation, they still finished the job with time to spare.

Thank you MC Electrical
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Everyone from MC Electrical I dealt with was great. The sales person who came out was very knowledgeable and took the time to explain everything we needed to know. The installers were professional and adapted some last minute changes to make sure we got the best out of our system. The after installation customer service has also been great. Definitely recommend my electrical to anyone wanting attention to detail and quality service Show additional information
Overall great service from quote through to installation. Salesperson was not pushy but instead very knowledgeable and helpful. Installation was very efficient, team turned up as planned, got the job done and cleaned up afterwards. Show additional information
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Fantastic service from start to finish. From 3 quotes, MC were the only ones to really sit down with me and take me through the entire process so choosing to go with them was easy. After sales support has been fantastic as well. Very happy with it. Show additional information
First rate experience all the way from sales to installation to service. Everything was explained clearly, appointments were kept and the communications all through the process was exceptionally good. Show additional information
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MC Electrical & Solar came through with a simple, elegant design for our 15kW system. The only thing it didnt come with was the electric car! Show additional information
The team at MC Electrical really know their stuff, only use quality components and they provided a seamless process from quoting to install plus excellent support afterwards with setting up your app etc for monitoring. Show additional information
Seamless experience throughout, from initial site visit and quote, explanation of system and service, installation and follow-up. Easy to deal with and met or exceeded all expectations. Show additional information
A good company to work with.
We've had our PV system installed for a year now.
MC are knowledgeable, helpful and fulfill on their promises and offer continuing useful information and help.
Recently Cristy in the office was very helpful with providing us with information on the recent Queenland government rebate solar scheme that allowed us to make an informed decision on whether to take part ...or not.
A great job done.
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I was impressed by the effort they went to, when I suggested a non-standard inverter installation. Rather than just dismiss it out of hand, they contacted both the inverter manufacturer and the CEC to see if it would be acceptable! In the end the CEC knocked it back, and MC Electrical then went further to find out why, and communicate that to me with their apologies! A thoroughly professional attitude. I was also impressed by the installation team, who were friendly and knowledgeable, and happy to answer any of my questions about what they were doing! Show additional information
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Excellent service, sales reps who provide you the information and don’t push, no hard sell. Installation went smoothly, install team on time, efficient and polite, provided me with an overview of the system and left me with info I could review later. After sales service excellent. Would highly recommend. Show additional information
MC Electrical provided very prompt and frank advice on solar power options. The sales representative provided several options to choose from. His knowledge and explanation of the install process was first rate. The installation team were highly knowledgeable and thorough. Every care was taken to show me the products being installed and to make the install aesthetic and neat. The after installation service was also excellent. I can't praise MC Electrical enough. Show additional information
Excellent company. This level of service is almost gone these days. They were superb. Show additional information
The whole experience was smooth and professional. On the day of installation the team arrived on time and when they left i was cery happy with everything they had done. Obly thing to do now is wait for my meters to be upgraded. Show additional information
It's a shame there are only 5 stars as I'd happily give more. Seriously, they're that good. Great sales process, great scheduling, install team was excellent, very neat wiring, accounts process was easy, instructions the whole way through faultless, post install service is just incredible. Would highly recommend to anyone. Really happy with our deciain. Nick Show additional information
Great service and advice from our first contact, and continues with follow up services. Very good interaction with a complete solar " novice"! Show additional information
Very experienced, professional, customer focused solar installation company which I would gladly recommend to anyone else who is seeking a solar system. Show additional information
MC Electrical have been terrific to deal with from the obligation free quote through to the install and after service. They provide 5 star service and support and I would hands down recommend them if you are thinking of a solar system. Show additional information
From the initial meeting with MC Electrical the team have been very professional, supportive and listened to my requirements. The team aren't out to just sell euipmqnt but provide a choice of options best suited for anyone looking at purchasing and installing solar for their home. As the pricing was competitive the people behind the company demonstrated what service is makiing the decision to go with them easy! I was put onto MC elcetrical from a co-worker and would recommend the same! Show additional information
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I ended up going with the most expensive quote but I wanted quality and I did not want to add more panels on in the future.
My research was a bit lacklustre but everyone in the team was extremely helpful. They appear to have done a lot of the paperwork too which is great. From hazy memory on my last install (not same company) I had to do a lot of that!!

Simply wanted to reduce my carbon footprint for the benefit of me and future generations so I must have been there best customer!!!!??

Would highly recommend them although if on a very tight budget I would understand if people shopped elsewhere?
Great product and the job was done very well.
Thank you.
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Once I accepted the quote my system was installed in less than 2 weeks due to a lucky timing which was fantastic. Communications were clear, the installation staff were great, the install was completed in less than a day and the area left tidy. Very happy with the system, follow up from the staff and performance which has been great. Show additional information
MC Electrical were very professional to deal with, easy to understand and happy to answer all our questions. Very helpful staff and great follow up service. Show additional information
I researched a good number of solar installers and MC Electrical stood out immediately.

These guys really know solar.

A quick look at their online profile and you can see each member of the team and read of their experience in the industry. And no sub-contractors -very assuring.

Led by Mark Cavanagh, this team has installed 1000's of solar systems over many years, always staying ahead of the game.

These guys provide the highest quality service, using high end panels and inverter. All at a very reasonable price.

At first I was tempted by one of the low cost companies "as seen on TV". But thankfully I came to my senses and chose MC Electrical.
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Thoroughly professional and knowledgeable team. Show additional information
Am really happy with the installation it’s only been two weeks but the overall customer service has been outstanding. Highly recommend using MC Electrical Show additional information
There were some issues initially with the installation, but they were solved quickly. Show additional information
I was so happy with the service by all of the MC Team.
I recommend your Business to my sister and she also purchased the Solar system from M C Electrical.

She was extremely happy as well.

If I purchased another home MC Electrical would be the people I would go straight to for Solar. And by the way they also can help with complete Electrical work. I also had extra work completed while we had an Electrician at the home. I recommend this firm.
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Did some research so as to have a basic understanding of Solar options / products - as there is a lot of data circulating - which can confuse, without some homework.
MC Electrical staff - very helpful, and informative during my quotation gathering and then throughout the installation / post intall follow-up.

High recommend.

Nick
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I am an electrician ,so I appreciate the quality of the equipment used,and the extra effort put in on the install to deliver the most professional aesthetic look to the finished installation. Also it is the service after the install and help in achieving the best customer satisfaction .This is the second installation we have had ,after moving house ,So it was an easy decision to go with Mark again after enjoying the first system and how well it performed .In short a very happy long term customer. Brian Show additional information
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MC Electrical were very professional in quote presentation, information supplied, a simple and smooth operation.
Installation was delivered on due date, even with adverse weather the previous weeks.
Mark and his office team answered all requests for further information.
Installers were friendly, quick, and efficient.
Rating 5 star.
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The service, from quotes (3 alternatives to choose from) to installation and after installation, was first rate. We have a contact person should anything go wrong and the owner and staff were very helpful regarding technical information. We are adamant that we made the right decision going with MC Electrical and would recommend to anyone wishing to install solar panels that they contact MC Electrical for advice/quotes. Show additional information
The sales person was not pushy, she was very knowledgable and listened to what I needed the system to do. Explained everything well and had great technical knowledge.
The install team were amazing. Fast, very friendly, went out of their way to move things on my roof to keep the panels clear of shade. They were concerned about keeping the install on my walls tidy and running cables where they wouldn't look out of place. They did things they didn't really need to do, like move whirlybirds and fix a cable conduit which had worn, purely because it made the installation the best it could be. Highest standard of professional pride in their work I've seen in a long time.
Office staff and phone support were also really helpful, getting solar installed is a multi-step process with energy suppliers, government rebates etc and they just handled everything.
Based on the professionalism and ethics of their initial sales rep alone I had high hopes for this install and those were met and exceeded.
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There was an internal communication error at MC which resulted in the need for an installer to return to the house and make adjustments to the panel layout.
They were very quick to respond and the mistake did not affect the quality or cost of the job.
I would highly recommend MC Electrical for solar installation.
They were highly professional (mistake not withstanding) in their approach, job management and quality of information provided.
The system we have purchased is exactly the standard of product that we required.
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The guys from MC Electrical are very knowledgeable and took the time to explain things, and answered all of my questions. when they installed the system they knew what they were doing and had it all done in no time. They also have great follow up service. Nothing is a problem. Look forward to benefiting from my new solar. Show additional information