MC Electrical Reviews

Based on 743 reviews

  • 5 star 293
  • 4 star 436
  • 3 star 12
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.41
  • System Quality
    4.67
  • Customer Service
    4.79
  • Installation
    4.80

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

Found the supplier we chose was good and listened to what we wanted and long term plans and helped design a system to achieve our desired long term outcomes in stages and advised good ways to go about doing. After reading your helpful info we were able to understand what the installers were talking about and converse with them on a better level. Thanks Greg Show additional information
I would highly recommend MC Electrical, absolutley amazing service, awesome product, the install was very professional and the after sales service is exceptional, so glad we chose these guys Show additional information
There sales man was so good showed us every think so nice and explained every thing I was so happy Show additional information
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It is a bit early to make a definitive judgement on the quality of the system, but every indication is that it is working very well. Service was excellent - it was explained to us very clearly what was involved and what the options were. Queries were followed up quickly. We were sufficiently comfortable with using MC Solar that we did not check a lot of other options, but value for money seemed good to us. We also wanted to purchase a system that would last. The system was installed on the day that we had booked several weeks earlier, and was done without fuss or mess. Show additional information
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Came on the date they said and even though it rained did as much as they could then rescheduled. Have kept me up to date with all the processes and given me someone to call or email if I have any questions.
Very professional and very nice as well.
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A pleasure to do business with MC Electrical. Show additional information
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Excellent service from quote,installation and after sales service. Show additional information
All took place from interstate! Seamlessly.
The contact and follow up has been exceptional.

Superior product, Superior Team, and Superior Experience!

MC Electrical are passionate about what they deliver!
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MC Electrical have been a great company to deal with in terms of communication, information and understanding our options. They did not push us in one direction or other, or tell us "what we needed", but listened to what we wanted to achieve at the quality level we indicated and they tailored a system and quote to suit. They have been flexible in working around our schedule to get this done. Show additional information
Cannot fault these guys. They strive to offer the best quality service possible both before and after installation. At no point do you feel left in the dark and no question is to difficult. Show additional information
Excellent and professional advice and service from start to finish. Post-installation follow up and assistance has been fantastic. Very pleased with our choice. Show additional information
The team at MC are very professional. Their knowledge and customer service are excellent.
The install went without a hitch.
I have no problem recommending them to anyone considering solar.
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There was a lack of communication prior to the install but apart from that the installation crew and electrician were brilliant Show additional information
They were very neat (no mess); also very punctual. Show additional information
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Amazing service.
Awesome follow up communication.
Definitely recommended.
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We had Nicole as our consultant, she was straight up and gave us all the information that we needed to make an informed decision. She had our quote put together and emailed through before she even drove away and we were not harrassed like other companies had done. Any queries that we had Nicole responded to promptly. When we booked in our install initially we were told we would have to wait a month, the next week we had a call to say they had a cancellation and they could install our system 2 weeks early. Our system has been in place now for two weeks and we are very happy with its production, everything we were expecting and more. We went with a Fronius invertor and the monitoring smart meter after having an older system and not knowing what it was doing; we now have visibility and data showing how hard it is working. The app and site gives us valuable insights into what we are producing and with the premium online subscription can generate reports on usage, production and feedin. We feel like we are in good hands with MC Electrical, the service has been second to none and if there are any issues in the future we feel confident that they will be there to support us. Thank you MC Electrical for a smooth hassle free installation. Show additional information
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The sales rep who came to give the quote was excellent. Show additional information
MC a Electrical were professional from the first contact -we were provided with a detailed written quote (unlike another company who scribbled a figure on a piece of scrap paper ) and we were kept fully informed re the installation date, details etc. the installers were also highly professional and employed by the company so we were assured that they were competent - in view of the large numbers of �cowboys� in the industry, we were at pains to avoid one of those mobs. We were also kept informed after installation re the procedure of contacting our energy retailer for meter upgrade. While not the cheapest quote (the other quote was for cheaper components) we are confident we have obtained the best system for the best price, installed by the best company, and would highly recommend MC Electrical. Show additional information
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Chose a 6.5 kW - 20 Qcell G5 Q Peak Duo 325W panels and a 5kW Sungrow Inverter. Total cost $6450.

Intend going with AGls 20cent input tariff plan as we are only a two person household with a below average usage.
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Great Service. MC Electrical do KNOW solar and completely tailored the solution to my needs. Show additional information
MC Electrical were the only company to actually send a representative to do a site inspection and provide detailed information regarding their product specifically and the benefits of solar generally.
I sought a number of other quotes and without fail the other companies were "too busy" to come and speak with us.
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I was very happy with the service from MC Electrical from the very beginning of this process and am confident that they will be there to support their installation into the future. They proposed a quality system that was going to work best for our needs. Show additional information
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I was pleasantly surprised by the quick backup / after sales service and having one dedicated person to call for any queries. System has only been in for two weeks, but I am very happy with service so far. Show additional information
Very happy with the service and quality. Definitely recommend Show additional information
The team took a personal interest in my project. Answering many questions during the leadup to install. The install team were excellent & professional. Christy has also been fantastic supporting me post install with further questions etc.. Show additional information
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I felt confident I was buying a quality product here with MC Electrical. They definitely helped me get over my fear of cowboys. The system was only installed today so I have really no input on the system itself yet, but the salesperson was very responsive and helpful and the installers were neat, polite and communicated well. So far, so good. Show additional information
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Very friendly and professional installers. All questions answered politely. ALL staff from MC Electrical were very helpful and considerate as my knowledge of solar and how it works almost zilch before installation. I feel I can contact them in the future anytime for information. Show additional information
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Gold stars from quotation through to installation. Informed every step of the way. Highly recommend. Show additional information
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I was looking for quality over price, a high standard of customer service, installation and ongoing support. After searching a lot of reviews, I was confident MC Electrical would deliver, and they did. Show additional information
The salesperson was very informative and knowledgeable plus made it easier for us to understand how the system works. The installers were on time, did a great job and we're very polite. I would recommend MC Electrical highly. Show additional information
From the quotation of the system, Pre and post installation, MC electrical's customer service is fantastic! They listened to my questions and took time to explain everything in the process. Show additional information
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Along with Christy fantastic help, the whole MC team were great and most professional. Show additional information
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Everything about the process was well managed. Information provided was clear and understandable. Installation was done on the day scheduled and went like clockwork.

Excellent.
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