MC Electrical Reviews

Based on 1142 ratings Aus Ranking

  • 5 star 592
  • 4 star 535
  • 3 star 13
  • 2 star 1
  • 1 star 1

Average Customer Review

  • Value
    4.53
  • System Quality
    4.76
  • Customer Service
    4.85
  • Installation
    4.86

Show ratings from:

Timeline

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About MC Electrical, Solar Installers

MC Electrical
Platinum Partner
MC Electrical is a SolarQuotes Client (what does this mean?)
ABN: 23 108 903 807  ABN active since 18 Mar 2010 | The Trustee For The Cavanagh Family Trust
verified
ACN: 142 653 843  ACN active since 18 Mar 2010 | Mc Solar & Electrical Pty Ltd
verified
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
QLD: 72319 Mc Solar & Electrical Pty Ltd Atf The Cavanagh Family Trust 
verified

Reviewers report paying: $5,300 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

At MC Electrical, "We Know Solar":

 

  • We are a CEC Approved Retailers, Master Electricians and Electrical Contractors.
  • Mark the owner, Ryan the Operations Manager, and Shane the Service Manager are all qualified Solar Electricians. We know Solar.
  • With around 11 Solar Electricians and 10 Electrical apprentices, a Carpenter and 3 Roofers on staff, we focus on quality control.
  • A quality installation doesn’t happen by shopping around for the cheapest install team. Quality Control only begins because we never subcontract.
  • “Solar Design” isn’t a throwaway line. Our consultants are continually trained and updated on our new products, and how best to design with performance and value in mind.
  • Read Mark’s blog to find out why we are considered around Australia to be Solar Industry thought leaders.
  • We won’t ignore you once the final invoice is paid. Read our reviews to see what our customers say about our after sales customer service.
  • Is your budget tight? There is no need to compromise on quality. Ask us about a zero deposit Green loan.

MC Electrical Solar Reviews

Very professional

The customer service from day one has been second to none. We obtained quotes from multiple installers and MC Electrical was by far the most helpful and knowledgeable, the information on their website is invaluable. They were never pushy and we didn’t receive cut and paste car salesman emails professing to have the biggest and best system. The Electrician and installers were polite and professional the whole time they were onsite and performed and neat and tidy install. The after install support has and continues to be excellent. The whole process from quote to install and beyond has been very well detailed which hasn’t left us wondering, what next? I’m glad we chose MC Electrical and can’t recommend them highly enough. Show additional information

Really good advice and excellent post installation service.

As above. Can't fault it. At no time did we feel we were being pressured or given a hard sell. Quality products installed by people who know what they're talking about. Show additional information

Professional from Start to Finish

I chose MC Electrical to install 20 Q Peak panels and a Fronius inverter. The quotation included several options, each clearly explained and illustrated, which made comparisons with other quotations relatively easy. Their documentation is first rate.The entire process was exceptionally well-communicated, and office personnel and the MC electricians were very professional and supportive.
I rarely rate a company as 'five star', but MC Electrical deserves it.
Show additional information

AMAZING FROM GO TO WO

I hear some terrible things about some in the solar industry but MC Electrical go above and beyond with fantastic and ongoing service. From our first meeting, I spoke to an actual seasoned Electrician with no hard sell just facts and easy to understand information. From there everything ran very smoothly and happened as scheduled. We chose the American Panels and they have been performing way above expectations. We have gone from an average power bill of $600.00 per Qtr. before Solar to credits each month which now stands at $253.00 credit with our power company. Pretty good considering we have a swimming pool as well. I will continue to highly recommend MC Electrical as a very professional company who obviously stand behind their Staff and products. Extremely happy and at this rate our 6KW System (25 year Warranty) will be paid off in 4 years or less. One less bill to worry about in retirement. Show additional information

Brilliant service

Initial meeting for a quote was polite, professional and knowledgeable.

Organisation and installation was punctual.

Trades were polite and tidy.

Customer service was fantastic the whole way though and afterwards.

This is the kind of company you want working on your house, a true 5 star, A1 company and tradespeople.
Show additional information

Fantastic installer, great customer service.

Mc electrical were professional and friendly
Form the start. Our consultant Nicole was professional and educated. The customer service was outstanding and all the girls (Hannah and Jem) kept me up to date on everything and checked in regularly. The installers were friendly and professional and walked you through everything at the end of the install. Highly recommend
Show additional information

8.2kw Fronius inverter, Sunpower panels

I had a great install from Shane and the boys.
plus all the help after the install setting up
solar web app to monitor my usage and what I’m
feeding back into the grid.
cost little bit more but got excellent quality system
and service.
Much appreciated
Thanks
MC Electrical
Show additional information

"Simply the best!!"

A friendly efficient team who worked well together. The team leader communicated with me and answered any and all questions I posed.
They arrived at the scheduled time and got into it straight away and from my observations they loved what they were doing and took pride in their workmanship.
Show additional information

Couldn’t be happier.

Very satisfied with every aspect of this PV installation. All of my questions answered thoroughly. Staff are courteous and hardworking. Any wonder they came highly recommended. I have no hesitation recommending MC Electrical Solar installations. Show additional information

Fantastic installation and customer service

Very efficient and friendly quoting service.
Installation was quick with no dramas, the guys worked there butts off in very hot conditions.
Customer service has always been fantastic.

We are happy and getting great reductions in our power bills (usually we’re in credit).
Show additional information

Outstanding after sell service

Just one month after installation so still looking for the value for money, otherwise, installation and customer service have been exceptional, they really know their business and are very kind to help their clients. Show additional information

Fantastic team! With brilliant pre and post installation service

I was incredibly happy with the entire process. Everything was outlined thoroughly and a suitable system size was decided upon. Both the pre and post service from the team was impeccable! Couldn't have wanted more from them. Still, now they follow up occasionally to ensure everything is working as expected. Highly recommended! Show additional information

Professional service

Came to the Sales and quoting from this company after much research and contact with other suppliers, most of whom did not do the installation themselves. (Thumbs down) MC quoted with factual advice, rather than making nebulous comparisons with other suppliers. After an onsite visit, they gave a time frame for acceptance of quote and it was up to me to make a decision without being hassled, but with the option to discuss further if necessary. Decision made, deposit received, and another expert did a complete onsite analysis using professional technical tools to place the panels to best advantage. Some weeks later, the team turned up on time and were accommodating, cheerful and industrious throughout the day, keeping me informed of their progress.
Installed Enphase IQ7+ Micro Inverters with 8.4kw Qcell 350w panels. I have yet to experience their after sales service, but at this stage I would highly recommend this company. Initial impressions are all positive.
Premature to rate value for money or quality as 5 star, as the system is not yet activated.
Show additional information

Top solar system installation

The team at MC Electrical were outstanding from the very first contact. The salesperson was genuine and honest and the installation team were professional, polite and efficient. The job included removing an old system which was done with care and respect for our home. An excellent representation for this company. Show additional information

Very happy with the service and quality of work

Couldn't be happier with the experience and service both before and after installation. Also they only offer quality products so have confidence in what I was buying. Show additional information

Fantastic installer

Sales team great. Gem, Nicole and Caitlin were very helpful and informative. The installation team were punctual, informative, polite and no mess left at all. A great installation team Show additional information

Glad I chose these guys.

After copious amounts of google researching on various sites I had narrowed my search down to 2 installer in the greater Brisbane area .I found all the information I needed answered on MC electrical website/ blog & youtube channel.I went with MC as they were very helpful at every step of the process & gave me exactly what I wanted. I'm no solar expert by any means so was happy to take very good advice from them also. They only deal in reputable products & met all of there promised timelines. Very proffessionals outfit. Thanks for a great system & install, 6 months since installation was completed & I'm $600 in credit with my power company. Couldn't be happier Show additional information

Great installation!

The MC Electrical team did a great job from start to finish. The sales and quoting process was very informative and transparent and helped us make the right decision on the most optimal system to install and how to achieve excellent work quality and presentation, especially noting the plethora of available products and installers in this market. The quality of the materials used and the work performed was of a high standard. The system is performing well. MC Electrical's interactions with us throughout were exceptional. This is a very professional, reliable and respectful team which has a lot of experience in its trade and takes great pride in its work. Show additional information

Great service

Great installation team, as well as during and after sales service. Waiting to see if performance matches service.. so far so good. Payback and longevity of the product is what I am keen to see in the longer term, but I can not fault MC on any step to date. Take the time to understand what you are getting and most will find the install quality is a very big piece of the puzzle. Quality products with a price range for everyone. Show additional information

Fast and efficient

Not the cheapest system out there but top quality and meeting all expectations.
Installation was fast and efficient. They arrived as promised and fly day’s end we were up and running.
Great communication from acceptance to final installation.
Show additional information

Excellent customer service

The whole process from providing quotes to post installation follow-ups was excellent. All the staff I dealt with (sales, admin, installers, etc.) were patient and answered all my questions. They were not pushy but was assuring to let us know they will be there for any questions I have until I am ready to 'take the leap'.

The installation staff were all polite and showed up on time. They are very respectful of our privacy especially when we were working from home. We encountered some issues post installation and they were very promptly followed-up and rectified, and constantly keeping us informed on the progress.

The office staff also followed up post installation to assist with any questions e.g. setting up of the account, solar production yield, remote monitoring, etc.

All in all I am very happy to have gone with MC Electrical. They were not the cheapest from the 4 quotes I had obtained (not the most expensive either), but their attention to detail, patience, customer service and follow ups were excellent, which provided me with great assurance on our long term investment.

Further research also informed me that the owner maintains a current and very informative blog, and has a wealth of knowledge in this industry. Clearly he is in it for the long haul and displayed a very keen interest in solar technology, which further cemented my assurance on the company's trust worthiness.

Thank you.
Show additional information

Fantastic Solar Company

We were extemely happy with the service we received from MC Electrical from our first contact with them. The consultant Yorick who came to do the quote was very helpful in explaining the whole process with us. WIth all the contacts from the company letting us know when everything was going ahead and to the guys who did the installation on an incredibly hot day we could not have been more impressed with the professionalism from everyone at MC Electrical and would recommend them to anyone who is looking at putting in solar. Show additional information

Very thorough company that really take their job serious and do a great job at it

The only company that showed me their brackets and how they install them and really took our house install requirements into account. Although they have a long lead time for install this shows the quality of their work as everyone wants to use them. Customer service so far (install in March 2021) has been great. Show additional information

Excellent service!!!

People at MC Electrical know exactly what they are doing. Honest and very professional all throughout. No gimmicks to get a sale. Not the cheapest but you definitely get what you pay for and more. Hassle free transaction from initial meet to installation and post. You guys rock! Show additional information

So happy with our solar system and the whole quote to installation process was fantastic!

We were impressed with MC Electrical from go-to-whoa! Great service pre and post installation. Thoroughly recommended! Show additional information

6.6 kw system

5 stars for sure for customers service team. Always reply our call or email straight after even after the solar been installed good shoutout to Tran he did a great job of explaining to us how solar work so we can make the right choice. Show additional information

great people to do business with. very happy with them

sales/quoting process was good.
installation was very good. very polite,tidy & punctual.
after the install the company were very good also
Show additional information

Fantastic service & follow up

Very professional Sales person, not pushy at all, easy to understand what we were going to get, installers were not Contractors & also professional. After installation service very good. Can't believe our electricity bills have reduced so much already as we are heavy air conditioner users. Show additional information

Great package

A good quality system brings a peace of mind that is part of the reason to go solar. Show additional information

Fabulous!

This company is fantastic to deal with when purchasing a solar system. Their sales person was so helpful. Pre purchase information terrific. Installers very prompt, very polite and efficient! Post purchase follow up very satisfying.
Thoroughly recommend this company for service.
Show additional information

Exceptional service and communication

Really exceptional communication and service from these guys. Stepped us through the whole process and still contact after install to ensure everything is working as designed. Install day went perfectly. The installers were early, polite and professional. They even did an extra sweep around the site to ensure they'd cleaned up all of their offcuts and rubbish.

Can't fault MC solar on anything. Perfect experience.
Show additional information

Highly recommended

Good customer service, good communication and quick installation. Highly recommended Show additional information

Power bill.

Excellent solar products and service. No pressure sales - unlike the other two companies that we got quotes from. Haven't had a power bill since the installation a year ago and have built up a healthy credit balance with the power company. Highly recommend MC and have done so already with family and friends. Show additional information

A Very Satisfied Customer

When considering installing solar panels at my residence, I called for a number of quotes.
Trent Gosling of MC Electricals filled me with confidence due to his knowledge of the product, his belief in the company he worked for and his clear explanation of how solar worked. He gave me a range of options and costs for three systems.
I then asked a friend who had worked for a solar company to peruse all the quotes I had received. She selected MC Electricals as having the best system. This confirmed my 'gut' feeling so I rang Trent and asked him to go ahead.
The company was quick to contact me and to explain the next process and the process as it would continue.
Everything went smoothly and I felt so happy with my choice. I was a bit sad that the date for installation was quite a few weeks away but I was called a fortnight before my due date and asked if I'd like the installation earlier.
The team came on time and were super polite, helpful and very efficient.
In the afternoon it started to rain and the job's completion had to be postponed. I was concerned as I understood they'd have other jobs booked in. I needn't have been, as they were able to return the following day and complete my job.
It did take a while for the electrical supplier to get organised, but MC had warned me that this might be the case.
I have now received two electricity bills stating I am in credit.
I have a swimming pool and air-conditioning that I can not live without.
To be in credit and not the hefty electricity bill is marvellous.
I highly recommend MCElectrical as like their brochure states, they do indeed 'know solar'.
Show additional information

Excellent customer service. Very prompt anddcient tradespeople. MC electrical did follow up checks, found an error and sent technicians out to correct immediately. Absolutely professional service

Excellent customer service. Very prompt customer service . Very prompt and efficient tradespeople. MC electrical did follow up checks on line, found an error and sent technicians out to correct immediately. Absolutely professional service from initial contact with professional and knowledgeable reception staff. Prompt and accurate quotes. Very efficient installation. Professional managers. The whole of team effort is a credit to all MC Electrical staff. AWESOME. Show additional information

Excellent installer and a great job well done

Fantastic customer service and a high quality job done by all the crew led by Josh Show additional information

All the blokes were fantastic and so helpful as is the manager and staff of the company

The solar quotes from M C Electrical were extremely helpful through a long period from when I first contacted them in August last year. My partner died on 29th October from cancer and they were very helpful and understanding of my circumstances.. They provided three aerial photo's showing all the installation variations and possibilities
The installation went very well and yes they were all very polite, helpful,tidy and punctual. Two weeks before the installation they were suggesting it would happen in February 2021. A week later they rang back and said they could fit it in in December 2020 which I was very happy with.
They are now in the process of helping to organise the grid connection seeing that it was only installed on the 24th December 2020.
I could not be happier at this early stage with everything that M C Solar have done,exceptional.
And may I congratulate Finn Peacock on the services he provided as well.
NB. The system size is actually 6.4 W but that was not an option on your list.
Show additional information

Excellent service - Highly recommended

We did extensive research on Panel brands, Inverter brands, and CEC Approved Retailers. We made home appointments with different solar consultants in order to take us through their different options and give quotes. We had a number of great installers to choose from. MC Electrical made it easier for us to choose them by their 'over and beyond' service to customers. While MC Electrical wasn't the cheapest quote we received, there was something unique about our customer service experience with them.

Our first point of contact was Yorick, who made an appointment and took us through the whole process. His display of professionalism and great knowledge of solar technology was highly impressive. With the amount of research we had previously done, we had myriads of questions, which Yorick didn't shy away from; he intelligibly demonstrated his expert knowledge in all aspects of solar technology without any pressure of making a sale. What we liked the most was that we were offered three quotes to suit our budget. It took us a while to decide, yet MC Electrical was very patient and still honoured the quote we settled for.

Michael and his team were fabulous - courteous, professional and honest. Although the installation was stalled a few times by the downpour of rain, they kept us informed and stayed committed to doing an amazing job. We also received after-service emails and calls from Jem and Hannah. We are very pleased about choosing MC Electrical and would highly recommend them to anyone considering an excellent "before" and "after" service, including quality brands and inverters that come with their respective warranty.
Show additional information

Very good with a strong customer focus all the way, they kept us informed and did the job as promised

Open to discussing the quote and layout to ensure we achieved the best results. Show additional information

Solar System

Very happy with the system as well as the support during and after the installation. Show additional information

A pleasure to deal with.

As soon as I started making enquiries and researching solar installation I was bombarded with information and offers from questionable sources. The best advice was to use a local reputable installer with a long satisfied list of customers. I am pleased this led us to MC Electrical. From the initial visit from Jaime with competitive quotes and many questions answered to Shane and the guys working like Trojans for most of the day on the installation. Every step occurred as per the sequence listed in the comprehensive installation guide. Thanks also to Jem and Hannah in the office for organising Energex and our retailer for a fuss free connection to the grid. Not to forget Mark who’s blogs and videos made me much more confident about choosing the correct system and installer. Show additional information

A professional and practical solar company. Highly recommended.

The team is professional. From sales to after sale service is superb. Show additional information

Great experience from go to whoa

MC Solar have just been a pleasure to deal with. From the first appointment, through the quoting process, answering our technical questions, turning up on time and working quietly as possible (so important when we were working from home), being careful and very tidy, and adding on the installation of the charger for our car, they have made this transition so easy.

I particularly valued being stepped through the process-what to expect when, how long steps would take, what they could do, what we had to do-all laid out. Their flow chart, supplemented by information and reminder emails, was a great tool and it was good to tick off steps as they happened.

We've recommended them to friends who have used them and had a great experience too.
Show additional information

Happy Customer

MC Electrical were just fantastic from the initial phone call and visit and quote. To installation day and after. Cannot recommend them enough. Show additional information

Best solar company around!

Choosing solar seems so complicated but MC Electrical make it super easy. Jamie and the rest of the team were amazing. They are able to answer all your questions so you feel super confident in your decisions. Installation is also where they shine! The process is awesome, so organized, clean and efficient. And they step you through the whole process with clear and helpful communication. I wouldn’t bother with anyone else, the whole team from sales to installation are the best. Show additional information

Excellent service and quality work

Every person I have dealt with at MC Electrical has been so knowledgeable and professional and pleasant to deal with. I shopped around for various quotes before choosing a solar supplier and installer and MC Electrical were not the cheapest quote I received. But their service and whole approach to solar was worth every cent. It started from the initial contact where, instead of launching into a scripted and rehearsed sales pitch, they instead asked to book in a time for someone to come out an inspect my property and talk through my options. The sales person was armed with samples of the materials that will be use and was knowledgeable about the pros and cons of each item, aware of weak areas in solar systems and any solutions that had been developed to address those known issues over time. He was able to provide a balanced solution that addressed my needs and kept my budget in mind while still offering me a good quality product. Safety and quality workmanship were high priorities for me and I was very reassured to find out that MC Electrical employees its own workers to do the installation rather than engaging an individual sub contractor to perform that task. It gives me piece of mind that the workers are protected by appropriate insurance should anything go wrong during the installation process (since they were working on the roof) and that I will be protected if there is a fault in the installation of the product that only becomes apparent in the years to come. I would highly recommend MC Electrical to anyone looking to get solar installed. Show additional information

This Company Is 5 Star All The Way

I was put on to this company by my family who had used them and highly erexkmmended them.

From the initial meeting and quote to the installation and ongoing customer service I would highly recommend them to anyone thinking of installing solar. They were (and still remain) fantastic to deal with them.

They are professional, friendly, courteous and (and above all) excellent value for money.
Show additional information

So happy with the whole process

Nicole came out to help me through the quote and information stage. She was thorough and provided a really clear explanation as to what we needed and how to go about it.
Jem from the office provided timely instructions as to what to do next.
Then Shane and the team came absolutely on time and proceeded to work happily and constructively to get the job done. Everything was professional and neat. Shane then explained things further with me.
Again, just as they had explained with their advice and paperwork, Jem and the office team were on to the final stages of getting everything up and running.
In short - they have done everything they said they would in a timely, extremely professional way. No wonder they've been in business for a long time and will continue to do so. I have every confidence in referring the company on to friends who may be looking for Solar Panels.
Thank you team MC!
Show additional information

Professional team. Very happy with the service

Smooth process from quotes to installation. Easy to monitor usage and consumption. Excellent customer service. Wasn't the cheapest quote but felt like the quality of product and service were well worth the money spent. Show additional information

Quality company

When choosing solar I wanted a company that would still be around if there were any problems in the future. MC Electrical was very professional throughout the process. The salesman explained all our options and this allowed us to choose a system that suited our particular needs. The whole thing through to installation ran very smoothly. We are achieving better than predicted results illustrating that the company didn’t exaggerate to get our business. I would not hesitate to choose them again. One important point was that they employ their own electricians for the installation, therefore taking full responsibility if there is a problem. The office staff are extremely helpful if you have a question about the process. Keep up the good work. Show additional information
 To get your quotes, please enter your postcode: