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MC Electrical Reviews

Based on 237 reviews

  • 5 star 61
  • 4 star 167
  • 3 star 8
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About MC Electrical, Solar Installers

Why MC Solar and Electrical? We Know Solar.

• There is less than 30 CEC Approved Retailers in Australia. We're one of them!
• Over 7000 Solar installs since 2009. That's why we know solar!
• We don’t use sub-contractors. All installers are long term in-house trained employees.
• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.
• Your quote will include everything. There will be no hidden charges.
• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.
• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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MC Electrical were professional and no-nonsense from beginning to end. The sales representative answered all our questions and clearly and simply. The installation crew were quick and efficient. I recommend them. Show additional information
Not installed until 11 may. Nine week wait Show additional information
MC Electrical appear to the benchmark in Brisbane. Their owner is clearly educated and passionate about the products and services offered, a great start point for me. The education available on the website is a great resource, their product selections are unquestionably the best in Brisbane, the prices are reasonable (remember to support small business!), and their after install service impeccable. They even told me which energy retailer had the best feed in tariff available at the time of this stall. I actually enjoyed the sales and install process with this team. Thanks heaps. I thoroughly recommend this business. Show additional information
I selected MC Electrical over other solar companies for a few reasons. When you are spending a significant amount of money, the value of having a representative come to your home at the prearranged time, to explain the various options and assist with the decision making that is in your best interests is worth a premium over other "over the phone" installer options. Assurances regarding the quality of work using in house installer teams plus the benefit of using a local supplier who designs, sells and maintains systems should I ever need assistance. I understand the installers come and go in a highly cost competitive business, but I reasoned that my money spent locally benefits locals and is a small insurance for the future. From the sales staff to the installers, all have treated me with courtesy and respect, been responsive to my queries and kept me well informed throughout. Recommended without reservation. Show additional information
Thanks Guys with all the rain and Debbie causing havoc it was great work Show additional information
Nothing to add except that it was an all round good experience from initial meetings, to quotes, to installation, and then follow-up. Show additional information
Installers arrived on time despite "Debbie". Obviously very professional and explained installation/inverter in detail. Cleaned up completely before they left. Show additional information
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The system from our initial request for quotes to the installation and connection went flawlessly. Show additional information
The websites for both SolarQuotes and MC Electrical are well setup to educate newcomers to the solar industry and provide helpful advice to obtain a cost effective solution that meets individual requirements. It is important to have the sales people quote onsite so that they fully appreciate the existing electrical infrastructure and physical layout of your home, gain an understanding of any future requirements for household electricity consumption, and demonstrate a willingness to discuss the pros and cons of ALL possible solar options.

Although the installation at my home is still two weeks away, I am confident that MC Electrical will deliver a quality product and service, based on the thoroughness of their sales and quoting process, and their open and honest approach to explaining any aspect of the solar industry that I cared to ask about.

MC Electrical are installing a 5kW system using Canadian Solar panels and a single Fronius inverter. I was also interested in a quote from REA Solar for a system based on Enphase microinverters - for around the same price they were offering a 3kW system but supposedly more efficient than the single inverter layout and with the option to add more panels and microinverters to meet increased demand.
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This is the second time I have used MC Electrical to install a solar system and on both occasions I have found the people reliable, friendly and very professional. This is a well run company that knows how to offer true service, which is becoming increasing rare in the world of tradesman these days. I recommend them to anyone who asks me about solar and who to go to. Show additional information
The system is not yet up and running as we are waiting on Energex to make the necessary alteration to our meter box etc. However, the installation went very smoothly, the installers and the electrician handled what was not an easy task without a hitch, finished the job and cleaned up. We were very pleased with the quality of the workmanship and look forward to having our panels in operation. Show additional information
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Of the three recommended suppliers, MCE were prompt, informative and competitive.
CSA contacted me once, made arrangements to follow up the following week, and were never heard of again.
Green needed a second prompting from you to actually make contact. This resulted in an emailed quote for an average system with no consultation with us, and when the salesman was finally persuaded to visit our home, extracting information from him was like pulling teeth. The system recommended was equivalent to that advised by MCE and the quote competitive, but we had lost confidence in the company by then.
Follow up arrangements with MCE from the office were also professional.
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- I learned a lot in a short period of time from the Solar Quotes website and blog as well as web searches and solar panel comparison sites
- You need to be careful with the quotes as some Inverters might be labelled or referred to as a "xxxx 5000" but in fact they are not 5kw Inverters but have a lower capacity.
- All the suppliers started with their top performance brand panels and configurations but after some research I went with a middle of the road system at a much more competitive price that gave me the same total power output. This saved me several thousand dollars.
- Some suppliers did not look closely at our roof and relied on satellite images (one didn't even look at these). The company I selected made a separate visit to get on the roof to consider the impact of tree shading with the planned placement of their panels.
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Only two of the companies contacted me, they were first and fastest. Salesman Adrian was helpful, explained things very well and outlined their process of deciding which system would suit us - including the satellite imagery and solar graphs. He was also good fun and personable. Show additional information
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Not installed yet. Show additional information
The suggestions, on the SolarQuotes web site, on what to ask about and look for was very helpful.
Two companies did not visit site before giving quotes - they did not therefore, in my view, fully understand what I wanted and they could not offer options for me to consider.
Our chosen supplier had an excellent representative / sales person to discuss the matter with. They offered options and explained very well why they suggested their options.
Amazing the variations were offered in just three quotes, although there was sufficient to get a good sense of value for money as two were similar.
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I had three quotes and decided that MC Electrical was the BEST. The organisation is the most efficient and courteous I have EVER encountered in terms of price, salesmanship , quality of product,and installation expertise. It is clearly under great management.
I was particularly impressed with the Salesman David , and the installers under the supervision of Steve.
I would recommend the Company anytime.
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The time spent in showing different available systems and the advantage of each was good. Good communication. Great installation, professional showed us where panels were going. Show additional information
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Nothing was too much trouble. Installation went ahead without the slightest hiccup.
All the personnel I dealt with were excellent and were knowledgable about the product.
I have no problem with recommending the company when considering installing solar.
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Seamless from the start
Very good service from the sales person to the office and excellent service from the installation team led by Steve
One small issue during the installation but was quickly and professionally sorted by the office
Would definitely recommend both MC and the system we installed - Fronius inverter and Sunpower panels.
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Right from our first contact with David, through to the installation of our system, I was really impressed with the professionalism, candidness and quality of the workmanship. David spec'ced out a system for us that was smaller than he could have sold to us but perfect for the size of our household and usage. The installation was quick, trouble-free and importantly - well thought out and executed. And with the system up and running now for three months, it's performed flawlessly and is achieving better cost-savings than predicted.
On a side note, we bought a Fronius inverter and the support I've received from them on the few questions I've had has been brilliant as well.
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Too soon to answer fully. Installation is due for 04 March. Show additional information
Although our experience with the salesperson was less than ideal, we were able to make a confident decision on the choice of retailer due to the comprehensive information available on the Solar Quotes website. Show additional information
Very professional and knowledgble in all aspects from initial contact to installation. Analysed my requirements in depth and offered several options. Nicole answered every question and never made disparaging remarks about other suppliers. Show additional information
MC Electrical were fabulous from start to finish! All our questions were answered and explained to clearly and simply. We were particularly impressed with the installation guys - awesome bunch of guys!!!!

Thank you!
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Update to my previous review...

The additional SolarEdge metering upgrade ($790), to measure own-consumption and grid supply (in addition to standard inverter output) was overlooked or is not working. Currently under investigation and so far very helpful in response to me raising the matter - I'll update further when this is rectified.

Also, in order to fit the new DIN rail mounted components the installation crew removed the RCD (safety switch) from my lighting circuits - this RCD is not a legal requirements but is a safety feature that was removed without requesting authorisation, particularly give a photo of the switchboard was supplied with the request for quote and there are other ways the equipment could have been mounted. Again, I'll provide an update when this matter is resolved.

I've down rated "Installation" from 5 to 4 and "Value for Money" from 4 to 3 until above is attended to.

Otherwise, the system is pumping out the rated power with >30kWh days.
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Good installation crew and good head office communication along the way. Show additional information
3 realy Nice young men who knew there job with great attitudes Show additional information
Installation looks good. First day of running has over 30kW produced at 2:15pm. Show additional information
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Your website was a great source of information Show additional information
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From the start of process to purchase our solar system MC Solar & Electrical made everything so EASY. The salesperson was friendly & professional. The installers were friendly, courteous & very professional. The care they took to make sure the aesthetics of the system was taken very seriously & appreciated as the location of the inverter could not be placed at the bottom of the cabling of our 2 storey house. They left the job site immaculate. I would like to review again in 6 months to confirm savings of system. Show additional information
I chose MC Electrical for almost the same system as the Solargain quote even though I paid a slightly higher price because the sales people were far superior and gave me more confidence in their ability to do the job properly. Show additional information
just a really easy bunch of people to work with solutions were easily found and nothing was to much trouble best of all we got the system that was best for us Show additional information
LEARNING ABOUT SOLAR AND GETTING QUOTES - Had quotes from four different suppliers and to be fair they were all quality offers and well explained. Research as much as you can before getting quotes so you have a rough idea of what you need from a system. As a minimum, do a list of all the powered devices in your house, how many watts they each consume, and what times in use - total up and you'll have a fair guide of system size required a minimum.
WHY WE CHOSE MC ELECTRICAL - We choose the system recommended by David from MC Electrical as (1) he took more time than anyone else to learn about our needs and provide a system component mix that best suited our needs (2) the Optimsed Jinko panels were ideal for our sometimes shady Warner roof (3) the Fronius inverter has the most amazing Smart Meter and App for system monitoring and information to help refine your household power use (4) we are running hot water system on a relay controlled by the Smart Meter (5) the total price was excellent
INSTALLATION - arrived on time, 6.6Kw panel system fitted and running within 6hrs, perfect. Helpful note is to decide beforehand where you want your inverter installed outside - it does make a happy hum when active.
AFTER SALES SERVICE - all the team answered enquiries promptly and efficiently. Ryan helped us to fine tune the system so it is running even better plus, with the Fronious App, we can also improve the settings ourselves in future as we learn more about controlling our household power usage to work in partnership with the system.
FINAL THOUGHTS - 100% recommend MC Electrical. It is a big investment to get a solar system fitted but we feel we achieved a good outcome and know help will always be just a phone call away.
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Very professional, answered every question, knowledgeable and did not run down their opposition. Show additional information
We were extremely impressed with the whole process, from the initial quote provided by Nicole, to the interaction with the office staff and lastly with the extremely professional installation experience we had with the three installers. The guys were polite, friendly, extremely efficient and left our place in a very tidy state. It was very warm on the install day, but they were cheerful throughout and happily stepped us through the instructions at the end of the day, with no question being too trivial for them. Our install was delayed by a couple of weeks due to a shortage of Sunpower panels, but Mark rang me to advise me of this at the earliest opportunity and gave me a new install date which was fulfilled with no further issues. To date the follow up service has also been very professional. I have experienced a number of difficulties with other trade businesses since moving into my home and I would strongly advise them to examine MC Solar's business plan and operation to see how a truly professional operation is conducted. I have no hesitation in recommending MC Solar & Electrical to anyone thinking of installing solar. Show additional information
These guys were amazing from beginning to end. Right from the quote where every possible solution was looked at till we got the system for us thanks Nicole. Steve and the installation grew explained what was going to happen and when. They worked solid all day in very hot sun and did a great job and cleaned up their rubbish you wouldn't have know they had been here. And last but not least the office staff who were polite and efficient and answered all my questions. I would recommend MC ELECTRICAL without any reservations you get the system you want no pressure and it is installed by a great team I couldn't ask for any better thanks again to you all. Show additional information
Simply the best in the business. The most knowledgable and friendly sales team and electricians. I would recommend in a heart beat to anybody who knows good solar systems or need some advice and direction to what is a sometimes confusing and risky market. Well done Michael and his team, very professional. Nicole (sales) is extremely knowledgeable and dedicated to helping the customer chops the right system. Well done all!!! Show additional information
Thumbs up to MC Electrical for their solar installation service. We found them very easy to deal with and they had very competitive prices. Both Mark Cavanagh and Ryan Scott were approachable, friendly and professional. They fielded all our queries with great patience and knowledge. Their work ethic is also seen in all their installation and office staff that I had contact with. Additionally, their post-installation service is second to none.

We were so impressed with MC Electrical, that we referred them to our son to install a solar system at his office. All in all a great service and a satisfying experience. If you are considering a solar install, we have no hesitation in recommending MC Electrical.
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From start to finish the office staff were great and the installers were fantastic. It all went smoothly and explained how the system works and how to use the wifi. The installers did extra work on our roof due to lots of tiles being broken so they had to re-shuffle the tiles in order to have a sturdy place to put the tracks on. There was no extra charge for the re-shuffle. We appreciate everything that they did so thank you to the installers. Show additional information