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MC Electrical Reviews

Based on 485 reviews

  • 5 star 150
  • 4 star 317
  • 3 star 17
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.32
  • System Quality
    4.58
  • Customer Service
    4.71
  • Installation
    4.73

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About MC Electrical, Solar Installers

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
Very impressed with the service. The sales approach was not pushy and provided options from which comparisons could be made. The installaton team were on time, professional, installed a very neat system and explained how everything worked and what would happen next. They even fixed a small issue with the main distribution panel. The office followed up with a call providing contact details. It's clear that MC know what they are doing and they do it well. Show additional information
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A pleasure to deal with from the get go. Fast & good quoting, solid recommendations in response to information or changes I was seeking (thanks Ben!). Install team was great, it ran well and on schedule. Follow up tasks were all done quickly by the office. Communication & follow up was on point the whole way through.

Overall a great experience, I won't hesitate to recommend this company to anyone looking for solar.
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Fantastic team did my install. Clean, courteous and considerate. Arrived on time and were accurate with their estimated length of duration for install, and sort my input into location of inverter. Show additional information
Excellent experience from start to finish. Show additional information
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Great service and a seamless installation (on-time, reliable, clean, friendly) by MC Electrical. Thank-you! Show additional information
From the first contact, we were given the best service imaginable and this continued with the tradesmen. The whole job was completed within two days as we had rain interrupt the first day. Show additional information
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A fantastic job from start to finish Show additional information
Very professional organisation, right through from the sales person to installation.

They certainly know Solar and are very up front with their facts & figures.

One of their great advantages, is the company has qualified electricians on hand and their own trained installers - everything is organised and done in house.

I strongly recommend MC Electrical for Solar.
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We have been very satisfied with the service provided by all staff of MC Electrical. The installation team were very courteous and efficient and follow by the office staff has also been very timely, courteous and friendly. We would recommend this company. Show additional information
MC Electrical have been exceptional. Ben and the team have provided nothing but exceptional service from the beginning. I was the difficult and overly analytical customer and Ben had no problems answering any and all of my queries and always provided alternative options. 9 quote options later (my fault); several shifted installation dates (my fault); and finally to a quality installation. I highly recommend MC Electrical to anyone looking for a quality solar installation job. Thanks again! Show additional information
We were very impressed from the start with MC Solar. The guy who came out to quote was very thorough and took the time to answer all our questions and help us understand all the options in great detail. We loved being able to see a sample of the different panels to compare strength. The team that handled the install were very professional and considerate, they cleaned up afterwards and gave us a great handover at the end to explain the Fronius app and inverter. So far we are very happy with our system! We love looking at the app and online to see how much power we are producing, using and sending back to the grid. Very happy customers and wouldn't hesitate to recommend MC Solar. Show additional information
As an Electrical Engineer I put a lot of effort into researching solar systems, and also into analysing the quotes that I received. I was delighted with the sales service provided by the MC Electrical team. They were the only company to send someone to actually quote on site. I was very impressed with the technical knowledge of the salesman. I was also very impressed with the fact that the salesman was very responsive in quoting some alternative configurations. I ended up choosing SunPower Panels and a Fronius Syme 3-Phase inverter, and I was happy with the price quoted. I was also very impressed with the quality of the installation work, as well as the after sales service that I have received so far. I have already recommended MC Electrical to family and friends, and I would not hesitate to recommend them to anyone else. Show additional information
Awesome customer service and nice clean efficient job. Definitely recommend them. Show additional information
Installation was completed seamlessly within a day by a very helpful installation team who explained their plan of work and answered each question I had.
At the end of the work I was explained the operation and that I would receive a follow up call from their office with details of on-line monitoring check and contacts should I have further question or if a problem arises.

I am very pleased with all the staff at MC Solar and would not hesitate in recommending them to others.

Sincerely,
Phil
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I would recommend MC Electrical to anyone looking for a solar installation. Show additional information
MC Electrical gave me a very good service which is more than what I expected. I would like to give 6 stars if I could.

Before that, 3 companies came to my house . They bluffed me about their products and quotes which gave me the impression that the kept me in dark about Solar Power system.

I hope MC Electrical Company keep growing bigger so as to provide good and reliable services to customers.

i thank you so much MC Electrical Company.
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From my first contact with MC Electrical they have been fantastic, I knew nothing when I rang them I spoke with Ben and he educated me on solar. They offered me 3 options and explain everything as we went through them. On the day of installation the guys were brilliant, they explained about our solar, they were friendly and very efficient, once finished they cleaned up, my contact with the office staff has been great both Frances and Cristy have been great to deal with. I can ring them anytime for after installation help if I need it. I would definitely recommend this company if anyone is considering solar, they are a professional team, thanks guys you did a great job.
Brenda
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Thank you ???? for a wonderful experience you made it so easy from first contact through to the quote installation and after service all the staff I have spoken to have been professional and very helpful Show additional information
I searched long and hard for a solar company that ticked all of the boxes of good quality product, attentive customer service, and competitive pricing. Usually you can only have your choice of two of the three. MC Electrical managed the trifecta by listening to what I wanted and working out the best solution for myself and how my household uses power. The installation (there is a bit of a wait as they are in demand) was painless, with the crew very helpful in explaining what they were doing during the day. And most importantly, they cleaned up after themselves before they left. After the install, the MC Electrical office regularly followed up on the process to have meters, etc changed over and never seemed to tire of answering as many questions as I could think to ask.

I have no hesitation in recommending MC Electrical to anyone wanting a quality solar system, installed by people who stand behind their product.
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Came when they said they come. Installed and cleaned up after. Very happy with the system so far. Show additional information
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Relating to your quote getting system, the third company never contacted me. Show additional information
Very helpful work men the electrician was very knowledgeable and explained everything to us about how it works and when best to us it Show additional information
From start to finish my experience with MC Electrical was fantastic.

Nicole quoted up the system and gave us frank advice on what we should be looking at and what was not necessary. The size of the system + battery was a large long term investment for us, so was a bit daunting to commit to - but we needn't have worried.

The install team arrived on time both days, were very engaging and knowledgeable. We ran into some small challenges around panel layout due to the way the roof had been built, but they took it in their stride and presented me with options that ended up being a better result than the original planned install layout. Working in IT I'm a bit OCD when it comes to cabling management and I was ecstatic to find they had managed to route all the cabling through existing in wall cable ducts, so no cabling can be seen and the cabling that you can see has been cleanly finished off.

Performance of the system has been excellent from the get go, even just heading into winter, so come summer we should be flying along with our power output.

Thanks again - would highly recommended MC Electrical for solar.
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Very professional and helpful. Show additional information
We had a referral to MC Electrical from a very reliable source but we’re still impressed with the communication and absolute professionalism of everyone we have dealt with. Installation crew was fantastic and adjusted panels according to shade on the roof etc. very impressed, excellent manners as well!! Show additional information
Professional, informative & very patient with all our queries. They came highly recommended & didn't let us down. We were given options based on our circumstances - usage/roof area etc. We eventually chose a mid to upper end Inverter & Panels that best suited our purpose. There was never any pressure. The install was smooth & efficient. It was important to us that the installers, were 'not subcontractors'. That they actually work for MC Electrical. They did a great job cleaning of up after themselves to boot! Love the app that comes with the system. Fantastic service, thank you MC Electrical. Show additional information
Really glad i chose MC electrical. They provided quality product and excellent service. Show additional information
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Knowing nothing about solar at the beginning, MC Electrical was the only company that took the time to visit our property, sit down and explain and demonstrate the system to us. There was no pressure to buy and nothing was a drama. Although this wasn't the cheapest quote we received, it was by far the best service and quality. I wouldn't recommend anyone else to install solar. Show additional information
The most agreeable company to deal with, certainly the most memorable for me in a long long time.

Thanks fellas for a great installation, and thanks to the most helpful office staff.
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Fast, efficient and courteous . Would recommend this company without hesitation . Show additional information
Hi Finn, apologies for long delay in responding; the reason is that our property is affected by shading from 27m high Council gum tress that are also a structural threat.
Representations to Council for remedial action have been fruitless and we have now elected for a less efficient option of mounting a larger PV array on our shed which is not ideally oriented for efficient solar irradiation.

I got six quotes altogether, varying in price from about six to eleven thousand dollars. Only two expressed real concern about the shading issue (May to August) although most did acknowledge that shading would have some shading effect to a lesser or greater effect.

One supplier did not attend the property at all but made his quote based on Google Earth view of our property - he didn't even make our shortlist despite being one of the cheapest quotes.

I finally decided on MC Electrical, representative Trent Gosling, because their presentation and explanations of the various alternatives were, in my opinion, much superior to others.
He also returned a second time bring a Sun Eye meter to do a rooftop survey of how/when the shading issue would be significant and provided me with the results in bar graph form. (I had already worked out the sun angles and shading effects over a twelve month period, graphing up the results and was pleased to see that my own calculations agreed with MCE's results). MCE appear to me most professional and open and frank and in no manner 'pushy'.

With installation scheduled for Friday 01 June 18 I cannot yet comment on installation quality etc but I am confident that my expectations will be met.
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I thoroughly recommend MC Electrical as your solar installer. Right from the start I got a great service. They are highly professional. The salesman, Trent who came to our home was a qualified electrician, with decades of experience in solar and that came through in his knowledge of the available systems and his recommendations for our home. After doing some further research we decided on Sunpower cells with Fronius inverter. The MC Electrical crew that installed our system were again professional, carried out the installation within a day with no fuss. After installation service has been excellent, MC Electrical answered questions and are available to trouble shoot (so far no problems). They are Solar Council accredited, which I think is very reassuring. If your in Brisbane and are thinking of solar for your home I would definitely given them a call. Show additional information
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MC Electrical were very helpful. They explained the products and quotes well and I felt informed and confident about our new solar system. The installation went smoothly. I recommend this company to anyone. You can trust in them - the salespeople and office staff were helpful, genuine and honest. Show additional information
MC explained things very well prior to purchase. The installation was excellent, quick and neat, and I was kept informed throughout the process. The explanation of how it worked and the set up was comprehensive and clear.
MC are very helpful and informative.
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