MC Electrical Reviews

Based on 866 ratings Aus Ranking

  • 5 star 376
  • 4 star 477
  • 3 star 12
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.45
  • System Quality
    4.70
  • Customer Service
    4.81
  • Installation
    4.82

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner
MC Electrical is a SolarQuotes Client (what does this mean?)
ABN: 23 108 903 807  ABN active since 18 Mar 2010 | The Trustee For The Cavanagh Family Trust
verified
ACN: 142 653 843  ACN active since 18 Mar 2010 | Mc Solar & Electrical Pty Ltd
verified

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

fantastic job

Sales team was great .
Installation went well nice tidy job.
Customer service is great with everything u need to no .
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Not pushy, not dodgy, pleasant and helpful aftersales.

I was pretty happy with the whole process. The sales girls were not pushy at all. The tradesmen were honest and respectful. The after sales service was really approachable and they encouraged keeping the communication channels open. I don’t know much about solar panels but I feel confident they are of good quality. Show additional information

Excellent Service end to end and quality product performing fantastically

MC Electrical were fast to respond to our quote request, sales rep was easy to speak with and very informative, assisted with all forms and finance. The install was easy to book and the gents were professional and left no mess. Panels are performing fantastically. The team were also very helpful assisting with entering rates from provider into the app to better track cost/earnings.

Would recommend to anyone, in fact I have recommended to both neighbours, one of which will be having theirs installed by MC Electrical shortly
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Trustworthy, professional and brilliant aftercare service

Quoting process was simple and clear. Installation was on time with status updates and the customer device cannot be faulted both before and after install Show additional information

A pleasure to do business with.

Every one that we dealt with, from sales to installation and follow up, was professionally trained and a pleasure to do business with. Show additional information

Top class, follow through as they say

MC Electrical was prompt in attending my house for the quote and it wasn't a bother to alter the quote as I had a slight change of mind in what system I wanted.
The installation, although somewhat delayed due to their work orders, ran smoothly. The installers arrived on the scheduled day, on time, and left the job in a clean and tidy state.
I felt especially good in dealing with this firm. They do the quote, they handle the admin, and they install, no sub-letting to third parties.
I have phoned a couple of times to inquire re the Fronius web site as I paid extra for a Smart Meter and I found Cristy very helpful.
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Great company, flawless installation and solar system works better than expected.

Quoting and sales process was extremely professional with a personal touch added during site visits for positioning of the panels to maintain architectural and aesthetic look of the property. Satellite imagery of the house was overlaid with panel graphics to ensure the look and feel was maintained with panel positioning constantly offset with performance parameters to ensure the end power outcome was achieved. Installation occurred on the nominated date and was completed as per contract in a highly safe, tidy and professional manner. Installation crew were highly courteous and did a great job. Customer service with grid connection was excellent with detailed instructions and guidance provided for the connection along with Energy Company inspection of the smart meter following installation. Everything from start to finish went exactly as planned with no surprises. Power output from the system post installation exceeded the winter requirements which was an excellent result given the need for panel positioning. MC Electrical are a great company, they know their stuff, only sell the best solar kit, do a great installation and provide great after sales service. Show additional information

Highly Recommended Solar Installer

Excellent customer service and very helpful, answering all questions during the quoting process. Excellent technical knowledge and advice.

Installation process was problem free, very friendly and helpful technicians.
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Very happy with the whole process from start to finish. The team at MC were on the ball from the get go.

Quoting process was easy to understand and any questioned asked were returned with an answer that was straight forward and not a whole lot of technical talk.
The installation was as equally as easy. Josh and his team turned up on time and were easy to deal with and were happy to answer any question that I had for them.
What's impressing me also is MC Electrical after installation service. They have back to base monitored service, where if there is a fault in my system for what ever reason they will receive a notification of the fault. from there they will notify me of the issue. Also MC check your usage and advice you of the best electrical provider to use to save you even more money.
By the way they helped us find a green loan that was very very competitive.
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Great Installation

From sales through to installation the process has been a breeze Show additional information

All went according to plan.

I have a three phase system at generating 15 kwh. The noise output is high and if I had the chance I would have located the inverter away from bedroom windows. Initially the fan continued its noise into the night , however the crew at MCI fixed this issue. I like the crew at MCI. Any queries were no problem to them. They referred me to an electrician who did a bonza job on my switchboard. I have recommended them to my family for future installations. Their customer service team referred me to a Retailer who gave the best Feed In tariff - many thanks. Show additional information

Happy customer

The sales and quoting process went well. Nice to see someone actually turn up at the house and explain the workings involved and options available in purchasing a solar installation. The guys that turned up for the install were very efficient and courteous. The installation was completed in quick time. I have since been up on the roof and inspected the panels for myself, and everything looks great. Well finished off. Customer service and follow up were great. Thoroughly happy with the whole process. Now looking forward to much cheaper electricity bills. Show additional information

Fantastic customer service

Excellent company. Quote process was excellent. Representative took time to determine what I needed and explain how the process would work. Installation was quick and efficient. A few weeks after installation a problem developed with the inverter, but a representative came out the next day to check on it and a replacement was ordered and installed under warranty within a week. Great follow up after installation to check that everything was working well and that I understood the system. They will even help you pick the best energy retailer based on your usage and production statistics. Would highly recommend. Show additional information

Fantastic service, price and product

MC Solar have been absolutely fantastic - they gave us a great price and have been so helpful since install. They are always available to help - their after-sales service is some of the best I've encountered for any business. Show additional information

Excellent company

Initial sale process was comprehensive and honest, giving good detail and overview of different options.
Installation was completed on time.
Customer service was excellent. Have a good team of people with their specific roles. Follow ups are well timed
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Great Job!

MC was amazing.
Our quote was easy to follow, the install was quick, neat & tidy.
Really helpful with after sales service - I had a few questions & were quickly followed up.
The system has been operating for a month now & is running great - haven’t had a day below 30kwh!
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Great information service and installation

Explained the benefits and suitability of getting solar for our house. Offered 3 options for different systems and budget. Excellent customer service theroughout the whole process and installation completed in timely manner by helpful employees.
Good information provided after install.
Great experience overall.
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Job well done

Thanks to the team at MC ELECTRICAL for installing our solar system. Everything was explained well, as there are a lot of things to get your head around.The installers were very professional with the installation process and MC ELECTRICAL were always there to help along the way

good Job - would recommend
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Great system, install & performance

Sales, install, service all high quality. Highly recommend. Thanks MC Electrical. Show additional information

Good solar installers

Sales quote was easy and informative. Installation was on time and the boys punctual. Customer service was excellent and grid connection went smoothly. Show additional information

The Best Company You Can Buy From!

MC Electrical is by far the best sellers and installers of solar. When I looked Mark's blog for information, I was going to go so where else, but once I saw his
extensive knowledge and thorough testing of the products they sell and install, I was sold! Even down to small things like the custom brackets they have had made,
that curve around Colorbond roof panels. Other installs I have seen use a straight L-bracket, that tends to flatten the Colorbond panels. All in all I'm very happy with
their service and now I don't have electricity bills!
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professional, reliable, amazing customer service

We called them for a quote, they came to inspect the location, explain and illustrate different possible solutions to suit our needs. The presentation was impeccable. A date was set for installation, they came, complete the work with minimum to no disruption to our complex, left the place even cleaner than what it was before they came! They helped us choose the right provider for us and send follow up emails to make sure everything was fine. Every single team member we dealt with has great knowledge about solar and is very approachable and friendly. We highly recommend them. Amazing Show additional information

So Happy

Incredible service from enquiry to go live and ensuring Feed in Tariff was operational.

Turned up on time every time and super fast helpful response to all queries.

Highly recommended from a fussy well researched buyer.

It’s a long term investment for the best equipment from the best installer.
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One of the best customer experiences I've ever had.

I did a lot of reviews and got a few quotes for systems. Throughout the sales processes, MC Electrical was honest and realistic about the system I needed and offered me clear insight into their thinking and my household circumstances. I ended up going with them for the following reasons:

Mark's Blog -  he really understands solar and offers honest advice, 
Their longevity in the marketplace - They only do solar and have done it for a long time
Their warranty - they cover what they sell well
Staff - Everyone I spoke too and eventually worked with has truly being amazing to work with and all seem to love their company.

The install too was faultless with a full team of around 6 working effectively to place the panels in the morning. I also required a meter box upgrade and they looked after everything to the highest of standards.

I've had the system installed for 8 months now and could not be happier. MC Electrical have a great after sales team who even dealt with my questions mainly around understand and using the software and meter reading so I could better understand how to get the most from the system. Very patience and knowledge.

I've just got my second quarter bill from my system and it's gone for $860 same time last year to $27
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Good system for a good price.

MC Electrical were prompt, polite and professional in their customer services and sales information for the quote of my solar system. Although yet to be installed, I have confidence the installers will be as professional as the sales staff.
All my questions were answered in a timely manner, and once the quote was approved, timings started to move quickly with the solar application to Energex completed in only a week or so.
Looking forward to seeing the power plant go on my roof.
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very professional to deal with

I have a difficult roof shape and alignment for solar, MC Electrical discussed options with me and provided quotes for two different arrangements / system sizes (and also for two grades of panels within each system design). Their quotes were the most confidence-inspiring of the four companies I obtained quotes from. Communication was very good and installation team very professional and tidy. I have some professional knowledge of electrical trade practices myself and liked what I saw. Show additional information

Awesome job MC Electrical

Our roof situation was difficult to find a suitable solution in that in winter we have a lot of shading. Summer is fine. However after consulting with MC Electrical on the initial quote a site visit was carried out to determine the best positioning of the panels. Everybody that I have had dealings with at MC Electrical be it the initial phone inquiry, the sales team who were open and made recommendations that worked for our system with regards to performance and budget to the install team who were outstanding. I must commend the install team particularly who turned up to the minute, they were obliging with my technical questions and walked me through the installation on the roof thoroughly. Once the job was complete they left the premises spotless. I strongly recommend MC Electrical if you are looking into Solar. Show additional information

Good installer.

Good installer, no major issue. Just a minor which fixed quickly Show additional information

Great customer service!

Michelle was great to deal with and patient with explaining everything we wanted or needed to know and understand. A little disappointed the quote was increased after the fact due to panels needing to be moved but that happens I guess.

The guys installing were so lovely, polite and friendly and helped with all aspects of understanding how to use it and what I needed to do to get connected.
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Competent professional company

Quoting process was expeditious. Very helpful explanations about options and the best system for our requirements.
Installation was handled very professionally. No complaints.
Service was excellent with clear explanations about the system and organisation of the grid connection.
Everything working above expectations.
Highly recommend this company.
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Very happy

Our first contact with MC Electrical was Nicole who came to our home. She provided us with lots of useful information and was very friendly and professional. She gave us a number of options at different cost points and left us with the quotes to consider. She allowed us to make our decision in our own time with no annoying follow-up calls. The websites of MC Electrical and Solar Quotes were extremely useful in researching our options and in the end, we decided to accept the higher quote. We decided to 'do it once and do it right'. The install team was excellent, friendly, punctual and professional and the site was left clean and tidy. Their post-install support, Cristy, has also been excellent. Energex changed our meters today so now the fun begins. I have no hesitation in recommending MC Electrical. Thanks team. Show additional information

Great Work Great Team

Customer Service was exceptional, a few phone calls to clarify various points on the installation and paperwork processes with Energex and our supplier were always answered promply, courteously and if answer was known straight away they rang back in a timely fashion. The crew that turned up to do the installation worked quickly and well together with a professional installation. Cost wise we decided to pay a little extra for the quality hardware that was given as option 2 in the quote and have been very happy with the final product. Show additional information

Fantastic service

Amazing service, the team worked with us to provide us the best system to suit our house and needs. Quotes were provided quickly, install team was really helpful. We love our solar and we are saving so much on energy. Show additional information

Amazing service and installation

From start to finish we had impeccable service! From quoting, booking, installing and follow up - we could not fault MC Electrical. We would definitely recommend to anyone and everyone! Show additional information

Quality System

Quote process was very thorough and professional. Installation was efficient. Connection happened seamlessly. Now enjoying the results. Show additional information

Can not fault the whole experience from start to finish

Communication leading up to installation was great. The installation team was fantastic and clean and efficient. Christy in the office needs to be cloned, she has been so helpful with every little question and her assistance has been first class. The whole experience has been superb. Show additional information

Reliable Contractor - know Solar

Had to wait a while between accepting quote and installation because of workload.
Installation was punctual. Installers were very polite and very tidy.
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6.6kW System Brisbane

MC Electrical have been very professional and responsive at the quoting stage, installation and post installation.

I had some questions regarding shading on one of the sections of the roof, they did not hesitate to send out their suneye guru to take readings and ensure that the system would perform as expected.

The work the team did was professional and tidy. I would highly recommend MC Electrical to anyone in the Brisbane area.
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Great Comms and professional job

Prompt comms, honest advice and professional install with great follow up Show additional information

MC Electrical made it easy

Sales process clear and precise, knowledgeable sales and support staff. Show additional information

Professional and friendly

Jaime from MC Electrical visited us to ensure a correct quote. She highlighted and explained some issues like change of meter box so there were absolutely no surprises during installation. The tech team was fabulous. Quiet, quick and very neat install. Good explanation of the equipment. After sales / customer care contacted us to check if all was OK and are always available for follow up questions Show additional information

Fantastic team of installers and customer support second to none.

The MC electrical team where prompt and on time with everything they said they would do, the installers where early, polite and did a brilliant job of everything. we could not be happier with the service we have received. And i would honestly recommend them with no hesitation at all Show additional information

5kW Solar System Install

Customer Service is great.
1. A lot of very helpful and detailed solar info from MCElectrical on the web.
2. During the quotation answering a range of technical configuration and product questions
3. During the installation, a bunch of friendly and polite blokes, conduit etc installed neat and tidy, tidied up after.
4. After the installation with follow ups to make sure everything going ok, if we had any questions and that we were happy with System. They also set up the online monitoring for us so all we had to do was login.

Purchased a 5kW Fronius inverter with about 6.6kW of solar panels. We paid a little extra for the Q.Peak Duo solar panels and the Fronius smart meter to be included.
System running well. Happy with install and happy with performance/power generation.

Last couple of months (Jul-Aug) we have roughly halved our normal power bill.
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Great solar company

MC Electrical were great to deal with. They were prompt with responses and organised a site visit to go through what I was looking for and options. I spent a number of weeks afterwards going back and forth looking at different options and benefits of each.

I ended up installing Sunpower Maxeon 2 360w panels with Enphase microinverters which was on the high end of the price scale but it was more of what I was looking for.

The installation was great and the crew took the safe approach and stopped when the weather turned poor which was positive to see. Another crew were able to come back a couple days later and finish the install and commission.

The teams onsite and in the office have been great.
Thank you.
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Quality system, great installers

The whole process from start to finish was made really easy with MC Electrical, their knowledge and experience definitely shows throughout the sales and installation phases. Really happy with the system. Show additional information

Great teamwork. Top electrician.

Extremely satisfied. From initial quote to end of Installation. The friendly and knowledgeable staff promised and delivered. Show additional information

Satisfied Customer

Wonderful Sales / Installation / After sales staff.
Polite, punctual and clearly knowledgeable.
Stress free from start to finish with all the right information clearly provided.
Highly recommended.
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Professional and Helpful

The quoting process was informative and comprehensive
The installation team was great, keeping me aware of the entire process and with a clear handover
The follow up to the installation was immediate from customer service and I have been given a list of what happens from here including my part in the conversion to solar completed
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Sales Rep (Nicole) was across the product and not pushy. We intentially left it until we received a rates notice. Never once were we hasstled or pressured.

Quote was easily obtained. Sales rep was highly informative and professional.
Installation has not yet occurred.
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