MC Electrical Reviews

Based on 669 reviews

  • 5 star 253
  • 4 star 403
  • 3 star 11
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.40
  • System Quality
    4.66
  • Customer Service
    4.78
  • Installation
    4.79

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About MC Electrical, Solar Installers

MC Electrical
Platinum Partner

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
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From initial inquiry through to installation and after sales the communication has been excellent. The people from MC are so easy and helpful to deal with I can thoroughly recommend them. I have installed solar on a previous home I owned and the experience this time is so much better. It is an expensive investment but you get what you pay for. Show additional information
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Excellent end to end service, from the first point of contact and flexibility with meting arrangements, to final installation and post installation support and advice.

Highly recommend them.
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The guys at mc elec were amazing. Easy to deal with and very knowledgeable. My system will be installed mid Jan and can't wait. They have done the pre install so my roof can be sealed. Fully recommend them. Show additional information
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On time and tidy install... very impressed Show additional information
Utilising Solar Quotes assisted in having 3 good reliable suppliers, however as we then had a number of options provided by each supplier initially & following discussions, we then had to do a lot of further research to be able to make a decision. Show additional information
From start (quote) to finish (commission, customer service) MC Electrical we're professional and respectful throughout the entire process, as an industrial electrician myself one of my key points for a solar company was quality of product and installation standards, the MC Electrical team have done a fantastic job and i would have no hesitation recommending them to family and friends. Show additional information
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I'm very happy with the power it's making , we got the sun power panels 325 ones . Show additional information
From website, through sales technician Nicole; the installers Steve, Alan & Shane... and finally to the commissioning folk, the stand-out feature of MC Electrical is the sheer professionalism and passion in what they do. These folk go way beyond simply selling you some latest product; rather genuine research & background analysis is done before it is offered - and only then reasonably tailored to your needs.
I had a personal win with the team Electrician Steve, who kindly found the time / arranged / fitted a Level 2 EV charger I'd bought separately - this work billed at a very reasonable extra charge.
Genuinely I can't especially comment upon relative costs of other PV systems as I was so instantly impressed with MC Electrical; whatever; I am convinced I've received value for money given the 5 star service / friendly folk / ease of process. But more than this, I've now had real first hand experience of this company, and have absolute peace of mind that full support will be there should I need it - what cost that? A big and genuine thanks to MC Electrical.
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While MC is more expensive, the rep got up on the roof at first visit, spoke on the phone several times to answer my queries and advise further. He gave solutions for the shade problem & prepared a second installation design after his roof inspection. I have paid my deposit, Energex has approved, and the system will be installed on 11 January. Thank you for all your advice, emails and support. I would not have had the confidence to go ahead with it without your firm. Show additional information
18/12/2018 - power bill $0.28 cents!!! .. KID YOU NOT!!! ... 18/12/2017 - our first power bill since the panels were installed in September 2017 - we've gone from having power bills of $1,067 to $55 in CREDIT!!!! ... Power usage Sept to Dec was $172 not $1,067! ...... EDIT FINISHED .....

ORIGINAL POST - We have been considering solar panels for a while now - and after last summer with a power bill of almost $1,200 for 3 months in July/August 2017 we started looking into the 'possibility' .. now, we were completely dumb when it came to solar panels and I mean dumb! .. the first company we had come out came from a 'click bait' ad on FB .... she talked it up, made it all look good but I couldn't get my head around it around all - hubby was understanding more then me, but I was still nah, sorry I don't get it! ...

that same company, at our initial meeting wanted us to sign up for a system that was going to cost over $11,000!!! ... we said we'd think about it and did more and more research ... that's when my mother found solarquotes ... BRILLIANT, I encourage anyone who is thinking of solar to check that website out first as it's the website that brought to us MC Solar and Electrical! ... Yorick came out explained everything in full detail, and in language I could understand ....

we thought about it for about a week then said ok let's do this! ... here we are after having the solar installed for close to 3 weeks now and OMG seriously I'm totally in love with our REC twin peak panels!!! .... MC Electrical were amazing before during and after the install - no question is a bother, no question is stupid (and trust me I can ask some pretty dumb/stupid questions lol) .... we are able to monitor (cost extra, but so so worth it) our production and consumption (still learning but getting there) all day every day ... The guys who did the install were amazing - they arrived right on time, were friendly, courteous, and worked like troopers!! they cleaned up all their mess, the cardboard right down to the tiniest of zip ties! nothing was left behind ....

These guys are amazing - so glad we did our research and chose the RIGHT company!!!!
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I have been 100% satisfied and impressed with MC Electrical.

I did my research, including this fantastic website. And I received several quotes ranging from 6 kW to 20 kW (I have a big flat roof). As you can well imagine, I received quite a variety of options. And to be fair, the salesperson that gave the simplest quote written on a piece of A4 without any supporting information still provided some good advice. But for me, they are other considerations other than the cheapest install.

For me, the factors affecting my decision, in no particular order were:
Value (low but not necessarily the lowest $/kW)
Panels - Warranty, stability and size of the panel manufacturer
Retailer and Installer - Warranty, experience in solar, interest in staying in solar, support after the install and peace of mind

In the end, I chose MC Electrical and have been very impressed. The owner and his team visit manufacturers and write blogs about the industry, keeping us informed. The news may not always be great (SunPower and PERC) but it seems to be honest. The install was professional, clean and safe.

The last action from MC Electrical, which quite frankly convinced me to write this review, was the call and email from the Service Manager after the install. Basically, she called to make sure the install was ok, but more importantly to help me with the next few steps (making sure I could access the inverter information via my phone and PC, informing me of the electrical meter change request, setting up the rates, etc.)

My advice, in order:
1) Do a bit of research from SolarQuotes.com.au. Try to narrow down your expectations (rough size of the system, which type of inverter) before step 2.
2) Get at least three quotes
3) Make sure MC Electrical is one of your quotes

Cheers
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The whole experience with MC Electrical from initial contact to finalization of fitting of our solar system has been a totally professional experience .We had quotes from other companies but none came close to MC Electrical . One aspect that made us choose MC Electrical was that their installers of the system are employed by the company not subcontractors. All the products that they sell and fit are tested and proven by MC Electrical before they sell to the public. Very happy with the quality of work and the professionalism of this compay. Show additional information
The installation team were very professional and I was pleased with how they fitted the inverter inside our garage.

The appearance on the roof is very neat
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The team at MC Electrical have been excellent to deal with through the whole process. I have already recommended them to a colleague who is looking to install solar in 2019 and told him he would be foolish to look elsewhere.
Thanks for a great job MC Electrical.
Regards..........John
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Very professional to deal with throughout the entire process, and post-installation support and customer service has been exceptional. Show additional information
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These guys are awesome, would 100% recommend them. Show additional information
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MC Electrical team were a pleasure to work with. Show additional information
From the start mc electrical provided us with all the information we needed to make a decision regarding panel type, inverter and size of system without feeling like we were being pushed towards one particular system. The installation was able to be done early and smoothly, and their follow up service has so far been great. Couldn't recommend them more highly so far, one week after installation! Show additional information
MC Electrical were always available to respond to any questions. They provided frequent clear updates on where things were at and the required next steps. Show additional information
Quality of staff and service is outstanding! Excellent quality of the system is an added bonus. Show additional information
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Best Solar Service. They bumped up my installation by 2 weeks and the Electricians were fast/efficient/informative. Even though there was a bit of hail during the installation, they still finished the job with time to spare.

Thank you MC Electrical
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Everyone from MC Electrical I dealt with was great. The sales person who came out was very knowledgeable and took the time to explain everything we needed to know. The installers were professional and adapted some last minute changes to make sure we got the best out of our system. The after installation customer service has also been great. Definitely recommend my electrical to anyone wanting attention to detail and quality service Show additional information
Overall great service from quote through to installation. Salesperson was not pushy but instead very knowledgeable and helpful. Installation was very efficient, team turned up as planned, got the job done and cleaned up afterwards. Show additional information
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Fantastic service from start to finish. From 3 quotes, MC were the only ones to really sit down with me and take me through the entire process so choosing to go with them was easy. After sales support has been fantastic as well. Very happy with it. Show additional information
First rate experience all the way from sales to installation to service. Everything was explained clearly, appointments were kept and the communications all through the process was exceptionally good. Show additional information
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MC Electrical & Solar came through with a simple, elegant design for our 15kW system. The only thing it didnt come with was the electric car! Show additional information
The team at MC Electrical really know their stuff, only use quality components and they provided a seamless process from quoting to install plus excellent support afterwards with setting up your app etc for monitoring. Show additional information
Seamless experience throughout, from initial site visit and quote, explanation of system and service, installation and follow-up. Easy to deal with and met or exceeded all expectations. Show additional information
A good company to work with.
We've had our PV system installed for a year now.
MC are knowledgeable, helpful and fulfill on their promises and offer continuing useful information and help.
Recently Cristy in the office was very helpful with providing us with information on the recent Queenland government rebate solar scheme that allowed us to make an informed decision on whether to take part ...or not.
A great job done.
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I was impressed by the effort they went to, when I suggested a non-standard inverter installation. Rather than just dismiss it out of hand, they contacted both the inverter manufacturer and the CEC to see if it would be acceptable! In the end the CEC knocked it back, and MC Electrical then went further to find out why, and communicate that to me with their apologies! A thoroughly professional attitude. I was also impressed by the installation team, who were friendly and knowledgeable, and happy to answer any of my questions about what they were doing! Show additional information
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Excellent service, sales reps who provide you the information and don't push, no hard sell. Installation went smoothly, install team on time, efficient and polite, provided me with an overview of the system and left me with info I could review later. After sales service excellent. Would highly recommend. Show additional information
MC Electrical provided very prompt and frank advice on solar power options. The sales representative provided several options to choose from. His knowledge and explanation of the install process was first rate. The installation team were highly knowledgeable and thorough. Every care was taken to show me the products being installed and to make the install aesthetic and neat. The after installation service was also excellent. I can't praise MC Electrical enough. Show additional information
Excellent company. This level of service is almost gone these days. They were superb. Show additional information
The whole experience was smooth and professional. On the day of installation the team arrived on time and when they left i was cery happy with everything they had done. Obly thing to do now is wait for my meters to be upgraded. Show additional information
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