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MC Electrical Reviews

Based on 595 reviews

  • 5 star 210
  • 4 star 372
  • 3 star 12
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.37
  • System Quality
    4.64
  • Customer Service
    4.76
  • Installation
    4.77

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About MC Electrical, Solar Installers

MC Solar and Electrical's motto is "We Know Solar".

Here is what they would like you to know about them:

 

• There are less than 50 CEC Approved Retailers in Australia. We're one of them!

• Over 7000 Solar installs since 2009. That's why we know solar!

• We don’t use sub-contractors. All installers are long term in-house trained employees.

• Our free onsite measure and quote (including SunEye reading) will ensure the best possible install.

• Your quote will include everything. There will be no hidden charges.

• Talk to our Consultant about Greenloans – the secret behind zero cost Solar.

• As Electrical contractors and Master Electricians, we can also assist you with general electrical work.

MC Electrical Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
There was an internal communication error at MC which resulted in the need for an installer to return to the house and make adjustments to the panel layout.
They were very quick to respond and the mistake did not affect the quality or cost of the job.
I would highly recommend MC Electrical for solar installation.
They were highly professional (mistake not withstanding) in their approach, job management and quality of information provided.
The system we have purchased is exactly the standard of product that we required.
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The guys from MC Electrical are very knowledgeable and took the time to explain things, and answered all of my questions. when they installed the system they knew what they were doing and had it all done in no time. They also have great follow up service. Nothing is a problem. Look forward to benefiting from my new solar. Show additional information
Smooth and easy process. Show additional information
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MC Electrical made it easy and gave us All the information needed and didn't rush us. They have followed through with after sales service as promised and are friendly and professional. They have delivered more than offered and we now look forward to the benefits with confidence. Show additional information
M C Electrical were great, they provided me with all the advice I needed and did a fantastic job from start to finish... I highly recommend them Show additional information
Excellent customer service. Prompt response great communication and nothing was a problem. Very friendly, professional and no pushy salesman. Quality professional installation and great follow up communication after the installation. Highly recommended if looking for a quality, honest installer in Brisbane. Thanks! Show additional information
I was recommended MC Electrical through my neighbour recently had a system installed and he had nothing but praise for them, and I can honestly say he was 100% correct. Right from the initial contact Mark and Ben from the sales team were brilliant, nothing was too hard and no question went unanswered, I was given a range of options and Honest opinions on the suitability of the systems quoted. The day of the install Stephen and the boys didn't muck around, they were fast professional and did an awesome job and answered every question I had. Moving into the post install service and support and Kaitlin and Cristy have also been faultless, keeping me informed and up to date on the Energex Work requests, setting up the Fronius Solar.web account for monitoring ect. Nothing seems to be too much trouble for the MC Electrical Team, I highly recommend them and will be referring anyone who asks me about solar to go and speak to the MC Electrical Team. Show additional information
Everyone at MC electrical has been awesome - Explaining everything in terms I can understand, guiding through the steps, answering all my queries, and all with great service and great attitudes - friendly and professional. I wish I had gone with them on my previous house Show additional information
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MC electrical were fantastic all the way through Show additional information
They have been exceptionally good since first quote to post installation. Multiple people who have been able to help and be contactable throughout. The install was seemless and completed in just over half a day without fuss or worry. Highly recommend. Show additional information
These guys are the best. No high pressure salesmen just a fair and honest quote with heaps of help to decide exactly what I needed. Installation was great and follow up service has been sensational. MC Electrical well and truly exceeded my expectations. Show additional information
Great follow up and communication, did everything they said they would and system is working great. Highly recommended Show additional information
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Awesome service from start to finish Show additional information
Great to deal with, professional company, installers first class. Very happy with overall experience & would highly recommend to all Show additional information
Regarding installation things happened when they said they would. Have not had meter converted yet but this is not MC task. Show additional information
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Very good solution and service throughout the whole process including advice on the best solution, design, installation and support. Show additional information
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The system supplied and professionalism of the company was top shelf!! Would happily recommend this company to anybody! Show additional information
The experience of doing business with MC electrical was fantastic and exciting, the sales person was really helpful as we never had much information about the use of solar and how power is generated, He took his time to explain and gave us options on different Brands, we really appreciate it, we just sit and wait anxiously to begin this journey on saving AGL bills. Show additional information
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Our system was installed only two days ago, so we're novices, hence my 4-5 star review.
We became members of Alternative Technology Australia and used them to guide our choice from among three quotes. Not only did the ATA help us assess the proposed system that would best suit our needs, MC Electrical's quote was also the cheapest! Using the ATA is also recommended by 'The Checkout' on ABC TV.
The consultant who visited us initially was very well informed, respectful, patient and could explain things clearly for us.
The install staff were efficient and similarly respectful and helpful. The install took only one day.
The Customer Service staff for after-installation support and trouble shooting also seem very willing to assist.
I am looking forward to much lower electricity costs and the trouble-free operation of a sound solar system.
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M C Electrical has been a pleasure to deal with. Everyone we have dealt with from sales and office staff to technical staff have been knowledgeable, friendly and good at what they do. We were presented with various options which were clearly outlined and had ample opportunity to ask questions before making a decision as to the particular system that would suit our current and foreseeable future needs. We are extremely happy with our choice of system and the follow up service provided. Show additional information
MC Electrical installed our solar system in a very efficient manner. The guys who came to the house were great, got the job done and left the work area spotless. Our sales engineer (Grant) was very helpful and not at all pushy. The follow up from the whole company since the system has been up and running has been excellent. We have seen Solar systems advertised quite a lot cheaper but as this was going to be a long term investment my wife and I felt that spending a bit more on a quality system AND expert installation was money well spent. Overall we were extremely pleased with MC Electrical and would not hesitate to recommend them. Discount systems are cheap for a reason. Quality costs no matter what you are buying.
Cheers Andy
Cornubia
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The whole team at MC Electrical are fantastic, knowledgeable and always willing to help. From the initial consult right up to the final installation everything was A1. They are passionate about Solar energy and will not sell you a system you do not need. Although my system is in the infant stages of solar production (day 3 after installation) everything is working nicely. My Solarweb was all set-up for me including registration of all my products (less stress is best). Will be calling on MC Electrical in the future (something tells me I won't, as the Sunpower Panels and Fronius Inverters are reliable products). Big thanks to Mark, Trent, Cristy, Frances, Kaitlin and David and the team for all your help. Show additional information
Installers were very polite. Very happy with MC electrical’s receptionist (Chrissy) who’s communication and help to set up the phone app was exceptional. Show additional information
I bought a 6.2kW (19 Sunpower panels) system with a 5kW Fronius inverter and Smart meter. I'm in Brisbane and the systems puts out just over 30kWh a day on sunny days - looking good! Even on cloudy/rainy days I get a good output (13-17 kWh). MC Electrical were very professional and continued to help me post install with some issues with my Wifi, coming out again and talking through over the phone for no extra cost. The slightly more expensive price is well worth it for the superior service, knowledge and quality products. They also do the cheaper products for good prices too. Read around and do your research. Mark, the owner, has been in the business a long while and keeps a blog on MC Electrical's website. Show additional information
These guys were absolutely fantastic from start to finish and beyond. The quality of the system is A1 and the tradies were excellent. The sales people kept us to date on the process and kept to their deadlines - such a welcome surprise. Plus the after sales services is fantastic with any issues bedding down the system - nothing like you would expect from some cheap Charlie installer. I would absolutely recommend these people to anyone considering a solar PV system who is interested in quality and performance, not just price. Show additional information
Follow up has been excellent. Does not happen a lot these days, so it is very reassuring! Show additional information
We've had a terrific experience working with MC Electrical. Jaime was fantastic and patient explaining all our options and the installation team were efficient, tidy and knowledgeable and again excellent explaining how to use the system once installed. We have been thrilled with the high quality level of service and the product. Show additional information
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System is producing far more than estimated.
The salesman. Installers teriffic.
Was suprised when i was in the ceiling adjusting insulation. Expected the panel wires to be laying on the insulation. Instead they were screwed neatly in conjut to the frame work. Very neat job
Pleased i chose MC Electrical and i highly recommend them.
I could be pedantic and say. No one has contacted me for follow up since my electrical supplier connected the system to the grid. But all is well
Beware. Once installed it can take weeks before the energy supplyer connects the system to the grid. But this is out of the hands of solar installers
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If you think of solar, then you won't go wrong with MCElectrical...They are the best in town!!!...I highly recommend the whole team. Show additional information
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Thanks to Solar Quotes and MC Electrical. Installation went without hitch, and ongoing service and assistance from MC Electrical has been excellent. Show additional information
MC Electrical have been great to deal with very accommodating and flexible.
Office staff very helpful and their installers were great to deal with.
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It is a bit early to tell the quality of the system, and we were not present during the installation but all seems to be 'fantastic'. Certainly MC Electrical told us six weeks in advance the date they would be coming to do the installation and they arrived on that date. We were sent photographs of the completed work by the original salesman (Yorick Mark), including the inverter etc. - who is actually a trained technician, which really shows! Show additional information
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MC Electrical did a fantastic job.
From initial consultation to installation, everyone has been thorough and professional.
I chose them because I wanted a system that used the best available components, and would be installed by a company that didn’t use sub contractors and that I could have confidence would be around in the future.
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The tradesmen/technicians were punctual, friendly, and completed the job on time, despite adverse weather conditions.

I would definitely recommend MC Electrical to friends and family looking to have a quality system installed by a professional and courteous team.
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Not yet, installation scheduled for late September. Show additional information
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Right from the get go, our experience with MC Electrical has been the best. Although we had solar at our previous place, we found that a lot had changed since our last installation.
Nicole from MC Electrical took the time to explain the whole process in great detail. Our installation was booked in and the it was smooth sailing right from the start. On the day prior to the installation, we had a call from MC Electrical confirming the appointment and the start time. The crew who turned up the following day were professional and answered questions politely and cheerfully. They kept us apprised of what was happening throughout the installation. These were guys who knew what they were doing. At the end of the installation, they took us through the operation of the inverter and also the way forward.
Post installation, I had after-sales support calls from Cristy and Nicole enquiring about the system installation. They also promised to answer any on-going questions we may have.
Suffice it to say that were are one very happy family for having MC Electrical install our solar PV system! Five stars to all involved!
MC Electrical will definitely be the ones I recommend to anyone looking to get a solar PV system installed.
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