Jims Solar - Company Review Notice Jims Solar - Company Review Notice
Jims Solar

Jims Solar Reviews

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57% 0% 100%
3.8

Based on 6 ratings

About

Jims Solar is a Solar Power Installation company based in and serves . Here are their reviews as submitted by visitors to SolarQuotes
Panels, inverter and battery brands

Panel brands previously installed

Inverter brands previously installed

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Jims Solar Reviews (6)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.0/5

Value for money

4.0/5

Quality of System

4.0/5

Installation

3.7/5

Customer Service

  • 5 star 3
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 1

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Pros

Excellent service, professional , great customer service, kept in touch step by step
Panel rating: 5/5
Inverter rating: 5/5
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Inverter got faulty in 3 months and then replacement took 2 months

Pathetic customer service by any franchisees
Franchisee separate from Jim’s energy after installation or some where I don’t know
Then my case was handled by head office took 2 months in replacement inverter installation
When I ask for reimbursement they said they are just following manufacturer process

Inverter rating: 1/5
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Paid a premium 4 months ago, still not installed.

After a very good sales process, the install has been a total nightmare. We had panels and battery boxes in the garage for 3 months prior to asking them to either install or take them away. This was after at least 3 times the install being rescheduled at no notice.

When they did finally come out, the install was some of the worst customer service I have ever experienced. The installers played loud music all day annoying all our neighbours, used the neighbours joined roof and told next doors kids to go inside, hooked their harnesses to the neighbours house and drilled multiple holes in our roof and floor trying to get it right. They then filled our recycle bins with non recyclable rubbish and left a huge amount of cardboard boxes in the garage.

I still can’t tell you if it works well as it’s been over a week since they were last here and we’ve had no word from them as to when it will be connected.
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Great installer

Quote was provided professionally and explained in detail.

The installation took place promptly and efficiently with a friendly and helpful team that cleaned up properly before departing.

Good customer service and everything was organised by them. The whole process was hassle-free and went smoothly and efficiently
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Jim's Energy - solar system Melbourne

Fast, reliable service and best prices, local retailers available in Melbourne.
Site inspection and modification done in a timely manner.

Inverter rating: 5/5
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Quick installation and great after service

The process was quick and the sales agent helped me afterwards to negotiate my export limit with power supplier as well.
I would recommend them

Inverter rating: 4/5
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