Key Solar Reviews
About
Gold Coast based Solar and Electrical company with 25 years electrical experience and over 3,000 solar system installations to date in South East Queensland as well as major projects in Mackay and Hobart.
We pride ourselves on great customer service, quality equipment and competitive pricing. Our mission is to help home owners reduce their environmental impact and avoid rising electricity prices.
Every solar system is individually designed to suite your family's needs and budget, that's why a FREE onsite no obligation quote is part of our service.
Key Solar is accredited with the Clean Energy Council and members of the Master Electricians which sets the standard for high quality products, workmanship and electrical safety.
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Key Solar Reviews (140)
Show Most Recent reviews from All time across Australia
Average Scores
4.7/5
Value for money
4.8/5
Quality of System
4.9/5
Installation
4.9/5
Customer Service
- 5 star 87
- 4 star 52
- 3 star 1
- 2 star 0
- 1 star 0
View Timeline
08 December 2021
11 September 2020
Powering my home by the Sun on the GC
Very impressed, can’t thank them enough, they didn’t leave till the 20 panels & inverter were installed, only happy for questions & and a phone number if there was any queriesPanel rating: 5/5
Inverter rating: 5/5
05 March 2020
Smooth install
Quoting was on site and Jeff explained everything involved with install to paperwork needed.Installation went as planned took 7 hours on 3 storey as explained.
All paperwork has been submitted with no problems.
Wanted the job done properly was put off a few times because of predicted rain.
07 January 2020
Reliable no nonsense solar supplier
Key Solar came out promptly to inspect & quote.Jeff gave me lots of helpful advice.On the day of installation, he & his boys were very professional & efficient & Jeff has assured me if any probs he is just a phone call away.09 December 2019
very professional service in all aspects of installation, quality of workmanship,and personal contact
very good sales/quoting10/10 for installation and other aspects and also organising grid connecting
27 August 2019
Original Review on 07-01-2019:
Jeff and his team were fantastic throughout the whole process and I would highly recommend them. Jeff's honest and straightforward advice provided us with the certainty that the system would suit our needs and the installation was first rate.8 months later we asked Matthew: "Are you happy with the performance of your system so far?"
I would say that the solar system installed by Key Solar has performed above my expectations. It has operated without fault and our electricity bills have reduced considerably. i would thoroughly recommend Jeff and his team for any solar installation.12 August 2019
07 August 2019
07 August 2019
03 August 2019
Great company to deal with.
Great company to talk to. No beating around the bush. Spoke in basic terms that one could understand. Very knowledgeable with products, market, etc. Not the cheapest but very competitive. Worked to a timeframe and stuck to it. Looking forward to seeing the benefits.Panel rating: 4/5
Inverter rating: 4/5
26 June 2019
I have referred this company to a friend who is looking at installing a solar system
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01 May 2019
Key Solar were fantastic. I had complete trust in Jeff from the moment we spoke he was honest and not a sales person. The installation process was stress free and the technicians were professional and approachable.
I would not hesitate in recommending Key Solar.
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I would not hesitate in recommending Key Solar.
15 March 2019
03 March 2019
Our experience with Key Solar was a pleasure from start to finish.
They are a first class operation from advising, quoting and installation and provide a professional service throughout.
Jeff and his team absolutely know what they are about.
Thanks for a great result.
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They are a first class operation from advising, quoting and installation and provide a professional service throughout.
Jeff and his team absolutely know what they are about.
Thanks for a great result.
01 March 2019
03 February 2019
Key Solar What a fantastic company, Great tradesman, Highly recommend them
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28 January 2019
22 January 2019
21 January 2019
Jeff was very professional and explained the system well. Very professional, hardworking installers. Would definitely recommend to others.
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10 December 2018
07 December 2018
05 December 2018
KEYSOLAR. Top quality service. Courteous, professional, timely and informed. 100% satisfied. Thankyou!
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25 October 2018
26 September 2018
Jeff is a professional and been doing it for years. He’s installed solar on most of our neighbourhood and gave us great tips for selection in power companies. He’s efficient with his quotes, installation and communication. Can’t fault Key Solar and highly recommend.
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25 September 2018
I have used Jeff and Key Solar 2 times and found them to be very professional with their team of installers clean and very thorough. I have no hesitating in recommending them for your Solar System.
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27 July 2018
09 June 2018
Shopped around and got so confused with sales pressure and what they wanted to sell. Best price was not the best product from other providers. Key solar made it easy with product and quality with NO jargon or cheap products. The key solar team on time very clean installation with prompt back up service highly recommend.
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21 April 2018
Just an all-round refreshing experience!
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20 April 2018
Very professional and very prompt
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22 December 2017
07 September 2017
Both Jeff and Caroline were very helpful when I was making my inquiries about a solar panels. Jeff and his team were very helpful and very professional on the day of installation. Thank you Jeff and Caroline
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22 August 2017
13 August 2017
From asking for initial quote to installation Jeff and Caroline were very easy to deal with. Excellent advise and professional installation all done in the time frame quoted. Would definitely recommend Jeff and his team.
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26 June 2017
Fantastic service from Jeff And Caroline at Key Solar. Key solar gave us good advise with a prompt competitive quote and very quick installation. We are very happy with the service, product and installation. Thankyou KeySolar.
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26 June 2017
The small team at Key Solar were exceptionally good at what they do, from initial advice on what system was best for us, to providing a competitive quote and being prompt and efficient with the actual installation.
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15 June 2017
I have wanted to install some sort of solar system for years but got discouraged by the complexity of it all until I met a very satisfied acquaintance of mine who referred me to Key Solar. I was so impressed with the professionalism, friendliness, punctuality and no nonsense approach of this family team: from Caroline at the office who answered my questions almost before I send them .... to Jeff on site who patiently explain all to me right from the start. I am now enjoying a system that is performing beautifully and designed specifically for me. I love it. Thank you.
Chantal
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Chantal
06 June 2017
Jeff agreed to come out on a public holiday and he showed up on time. He saw to all my solar needs and was very informative and Caroline couldn't be more helpful on the phone.
They're both wonderful people to deal with and i wouldn't to hesitate to use them again and to recommend to anyone.
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They're both wonderful people to deal with and i wouldn't to hesitate to use them again and to recommend to anyone.
29 May 2017
I would not hesitate to recommend Key Solar to anybody looking to invest in a Solar system. Jeff's expert knowledge and very honest advice was reassuring given some of the other providers we engaged to quote. The install was completed very quickly and looks fantastic - Great service and exceptional skills!
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25 May 2017
Key Solar provided us with great service, quality products, professional installation and very competitive pricing.
Good communication every step of the way. We highly recommend this great company to anyone wanting a solar system
Very happy customers!
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Good communication every step of the way. We highly recommend this great company to anyone wanting a solar system
Very happy customers!
18 May 2017
Right from the start Jeff from Key Solar was professional, on time, and knowledgeable on all aspects of installing a value for money Solar System. Any questions we had were answered with legitimate comparisons so we could choose the right system for our needs. The installation was no fuss neat and tidy and was completed without any problems. Everything about the process was explained clearly and easy to understand. We are excited about the prospect of significantly reducing our power bills going forward. We would highly recommend Key Solar as a company you can trust to deliver on what they promise. We have recommended Key Solar to our Friends and Family. Thank you Jeff & Caroline
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08 May 2017
Key Solar did a great job and we would highly recommend them to anyone.
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02 May 2017
Jeff & Caroline were both very knowledgeable & made our decision to choose Key Solar over their competitors very easy. Everything was extremely organised & we would highly recommend this company to anyone who is looking at getting solar panels in the future.
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28 April 2017
Firstly, I specifically requested that a salesperson visit my place to look at it. Jeff was the only one that did. I even rang one of his references who spoke volumes about this Team
Second, he turned off my existing Inverter. After explaining how it was costing me money. Instantly saving me $$
Third, his wife Caroline lead me to options for finance that I appreciated but didn't need
Fourth, their expertise guided me through every process. They were invaluable
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Second, he turned off my existing Inverter. After explaining how it was costing me money. Instantly saving me $$
Third, his wife Caroline lead me to options for finance that I appreciated but didn't need
Fourth, their expertise guided me through every process. They were invaluable
25 April 2017
We were very happy with Key Solar’s thorough knowledge of the products and the industry in general, giving us confidence to select the product that was suitable for our needs.
The entire team were very professional, helpful and meticulous over the installation period, with follow up communications until the completion of the connection to the grid.
Thank you Jeff & Caroline
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The entire team were very professional, helpful and meticulous over the installation period, with follow up communications until the completion of the connection to the grid.
Thank you Jeff & Caroline
09 April 2017
Our system is still very new and we are getting used to it but a huge thank you to Jeff and Carolyn for what certainly felt like good old fashioned service of a family owned business. Excellent follow up. Overall a very good experience for us who knew very little about a system but received comprehensive information in an easy-to-understand manner. Thank you!
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05 April 2017
Hi guys,
Thank you for the great work that you have done, this is the second system you have installed for us. We would glady recommend you guys to anyone that needs solar.
Professional job done right the first time. very happy.
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Thank you for the great work that you have done, this is the second system you have installed for us. We would glady recommend you guys to anyone that needs solar.
Professional job done right the first time. very happy.
03 April 2017
Highly recomdmend this company.
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27 March 2017
Key Solar delivered on time, to order and with no hidden cost or drama. Great people to deal with, friendly and at the same time professional. The installation went seamlessly and the end product is currently working as it should. Overall this is one of the best procurement experiences in my home construction project.
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25 March 2017
Would recommend to anyone thinking of getting solar
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21 March 2017
I choose Key Solar because of the excellent level of knowledge the owner had of the systems.I wanted to go for the best quality not the cheapest panels and inverter to get the most out of the system.I got three quotes and Key Solar offered me the best options they did exactly what they said they would do and I would highly recommend them to other customers
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Original Review on 07-04-2021:
A1 solar installer
Cant recommend key solar enough they were very good at there craft. all is working as it should thanks to key solar... Original ratingsPanel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
8 months later we asked Warren: "Are you happy with the performance of your system so far?"
yes seems to be great would highly recommend key solar to anyone.