Pioneer Solar Reviews

Based on 31 ratings Aus Ranking

  • 5 star 17
  • 4 star 11
  • 3 star 0
  • 2 star 1
  • 1 star 2

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Pioneer Solar, Solar Installers

Pioneer Solar
Pioneer Solar is a Solar Power Installation company based in Woolloongabba and serves QLD. Here are their reviews as submitted by visitors to SolarQuotes

Pioneer Solar Solar Reviews

Great and reliable installers

Sales process wa so retry straight forward . So was the installation . Very smooth and completely hassle free. Show additional information

Everyone knows your name

The initial phone call to let me know about Pioneer Solar was fantastic, no pushing for us to go through with it at all. Sales rep who came out to our home (which is out of town) spoke it terms that even our kids could understand what he was saying. Installer were fantastic, they worked like a well oiled machine. The call from the ladies in the office was great, they were so friendly and helpful. One of the biggest thing for me was that they all knew our names. Show additional information


Great service - highly recommend right from the start of the process to the end. Show additional information
Excellent customer service & explained everything Show additional information
Highly recommend
Everything was so easy and didn’t take long from signing to installation.
Staff were all friendly and professional
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From the first time that they came to our property they were professional and knew there products. They system was installed very professionally, all the contractors that came out were all nice and friendly. Our system took longer to get setup due to our location and the recent floods and fires that we had in North Queensland. But it has been sorted. Highly recommended and the brand's that they use are good quality. Show additional information
Prompt, courteous service. Arrived half an hour earlier than expected. Spoke to me politely and included me in decisions that needed to be made. Put the wheelie bins out so they wouldn't be missed. Show additional information
One of the worst companies I have dealt with, up front sales person was ok but down from there, the office person was rude and unhelpful and didn't do what he said he would do, The salesperson was totally uncontactable after the sale, their electrician was rude and abrupt, came to do a job, turned power off without notice and didn't even come to the front door to tell us he was doing a job. This was months after the install, we had to wait months to get an export system. Then months later I was on the roof and found only half the system was even turned on. Many regrets we used them Show additional information
Very professional, very neat and tidy installation. Sales person was very knowledgeable. Show additional information
The installers were very professional about their work and explain the functions of all the systems. Show additional information
I am immensely impressed with Growatt, both in Shenzen China and Australia. (They co-ordinate effectively and very quickly indeed.)
When needed, they answer the call, - and they do it immediately - no delay, no delay whatsoever at all..
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Origin Energy has very much disappointed us. Before we finally decided to proceed with the PV installation, we talked by phone with a member of the Solar division of Origin who assured us we would be paid 14 cents FIT. We find now that we are only going to get 7 cents. Obviously, this has seriously affected our pay-back calculations adding almost another year to the pay-back period. We find ourselves in a he-said she-said situation and stuck with the 7 cents FIT. Origin did however increase the level of discount to include the supply rate as well as any electricity rate. We wanted to stay with Origin, but will consider switching after our next account. Show additional information
will refer Pioneer Solar to any one as they are a most great company to do business with Show additional information
Excellent service and friendly Staff, any follow up has been prompt and efficient, all work clean and tidy, many thanks Pioneer Solar. Show additional information
Very good communication with every question we had. Show additional information
Installation by very professional Electrical trades men. Neat and tidy instal and I never had to pick up one cable tie. Very good experience from start to finish. Would recommend. Show additional information
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After talking and seeing other solar companies Pioneer showed to be very professional all the way from start to finish. Thankyou Show additional information
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Really Happy with the Service and Installation.

They are very responsive and take care of their customers well.
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Great product, sales, service and installation are very professional... Very affordable with instalment option through Certegy ???????? Show additional information
All the team from Pioneer Solar have been so efficient and professional throughout the whole consultation and install process. High quality product and cheap power bill, it’s a win win! Would highly recommend this company. Show additional information
We couldn't fault the service provided by the sales staff and technicians, best decision we ever made. Show additional information
Great thankyou Show additional information
I recently bought my solar power system through Pioneer Solar and have had a very good experience overall.
The customer service has been excellent. My first bill came in after it was it was installed amd after only 5 weeks out of the quarter with them my bill nearly cut in half!

I am very pleased!
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We have done a lot of research into upgrading from our 1.5 kW to a 6 kW system. From the beginning of the discussions with Pioneer Solar, the professionalism was second to none. The salesman was very knowledgeable, the follow-up was timely & the installers were brilliant! Definitely recommend this company. Show additional information
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I got my solar installed a few months ago and it went well, im happy with there company as over time they d a few follow ups. all in all good service. Show additional information
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Shocking, is the best way to describe it. In the 3 years I have had this system, it has broken down 5 times. Each time it takes usually a week and a half to get someone here to repair it. I have had the inverter completely replaced twice. I'm often lied to with the promise of a call back, that doesn't happen or the promise to send a repair person, who doesn't turn up. My recommendation to anyone considering Pioneer Solar is avoid them! Show additional information
Would've been better if installers were from the supplier company. They did a good job anyway.
Was quoted for 24 panels but could only fit 21 panels on the roof.
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