Smart Energy - Company Review Notice Smart Energy - Company Review Notice
Smart Energy

Smart Energy Reviews

3.8

Based on 6 ratings

About

Smart Energy is a Solar Power Installation company based in and serves ACT. Here are their reviews as submitted by visitors to SolarQuotes
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Smart Energy Reviews (6)

Show Most Recent reviews from All timeacross Australia

Average Scores

3.3/5

Value for money

4.2/5

Quality of System

4.2/5

Installation

3.2/5

Customer Service

  • 5 star 2
  • 4 star 1
  • 3 star 2
  • 2 star 1
  • 1 star 0

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Daylight robbery

Smart Energy will supply you with the products they sell and promises of whatever you want to hear. They're very efficient salesmen.

They will organise fitting of said products but they may damage your property by doing so and then the wild goose chase begins of claiming the cost of the damage from them (which all correspondence will be ignored by them).

They will also install these products which inevitably don't meet your requirements and fail to set them up for you or even explain to you how to set them up. You, of course, will not know this until at least a quarter has past and your power bill reflects the failure of set up.

More empty promises ensue from the friendliest of salesmen that once the product is paid for, you are of no use to them.

If you choose this supplier, Good Luck.
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BEWARE !

Installation went well. No complaint.

If you’re an avid solar energy enthusiast. Think carefully before deciding to go with this company.

If you want to see your self consumption vs solar export. Beaware that this company will charge you an exorbitant amount to have a smart meter install.

They failed to inform the customer about this add-on (which in my opinion should be included in the first place) Very poor selling practice.

After sale care is somewhat OK. If you are expexting someone to pick up your call then they did just that. But expecting solutions to your issues, not soo much.
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Excellent installation, great installation team with great after sales support and value for money

Excellent installation, great installation team with great after sales support and value for money
Panel rating: 5/5
Inverter rating: 5/5
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