Solahart Bundaberg - Company Review Notice Solahart Bundaberg - Company Review Notice
Solahart Bundaberg

Solahart Bundaberg Reviews


Based on 6 ratings


Solahart Bundaberg is a Solar Power Installation business based in Bundaberg QLD. Here are their reviews as submitted by visitors to SolarQuotes

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Solahart Bundaberg Reviews (6)

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Average Scores


Value for money


Quality of System




Customer Service

  • 5 star 1
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 2

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Sale and quoting fantastic.
Paid deposit received installation date no show, so no installation, no email or communication, except when I called then a second installation date still no solar. They had to change the layout and requote after receiving new quotes. I decided not to go ahead with solarheart. Due to the lack of communication, It left me wondering what happens if I had a problem with the system. Would I have their support? I have not received a refund on my deposit. I also missed two days of work waiting for installation. Big disappointment.

Supplier Reply:

We apologise for the communication breakdown and will endeavour to have your deposit returned ASAP
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Original Review on 29-05-2021:

Local Solahart for me

I went with Solahart because they are a long established company with a local agency with their own direct employees. They weren't the cheapest in trems of price but best for value and peace of mind in the long term. Their entire team were excellent. Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 4/5
Quality of System: 4/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Barry: "Are you happy with the performance of your system so far?"

With just 12 panels we have free hot water and have cut our power cost by half. Very happy.
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False Advertisement

I am disappointed with the service provided by solahart bundaberg. I called to book for advertise $99 health check and was adviced and booked for $180 something service. The technician came, asked me to open the garage door and looked at the system and told me that we do not service this. Literally spent less than a minute telling me this. I get a bill for $99 per minute. Please avoid false advertising. Part of health check would have been looking at panels and advising whether the invertor or panel need to replaced or both. On top of that i have lost the invoice now so I have to call. I feel cheated by false advertisement. Please avoid false advertisement

Ps: Owner replied to google review that $99 charge was call out fee and was not charge for health check of solar system. If it make sense than total cost of health check will be $198 and not $99 advertise since solarhart bundaberg will charge $99 for call out fee and $99 for health check. I still feel false advertisement since no where mention on their website that $99 extra will be charged for call out fee.
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My husband and I did a mountain of research on solar prior to getting quotes, of course we haggled and came out with a brilliant price..we are still waiting for connection from Ergon Energy however, we are sure we will benefit enormously from the system, especially since we have a pool to run. Thanks for all the info Finn, would have no hesitation in recommending solarquotes and SolarHart Bundaberg
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yes!! The system was installed on the 23/08/2017, but i am not able to use any electricity. Ergon has not installed the new meters yet.I am still waiting to receive
a note to tell me when they come and finish the job
regards werner
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