Solahart New South Wales

Solahart New South Wales Reviews

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Solahart New South Wales is a Solar Power Installation company based in and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Solahart New South Wales Reviews (7)

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Average Scores

3.7/5

Value for money

4.0/5

Quality of System

3.9/5

Installation

3.9/5

Customer Service

  • 5 star 2
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 1

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Solahart

Great sale person not pushy or try to buy it for the sake of buy it
Gave me 2 choices one was 3.8 and 12 panels all working single or 6.6 12 panels working all together
Went with the first one and any questions I threw at them he was very polite and answer
Installation was perfect and quick very pleasent guy
I would request this company to anyone

Panel rating: 5/5
Inverter rating: 5/5
Battery rating: 5/5
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Very efficient service

The sales rep was very informative and professional. The installers were excellent and quiet and polite. They were also well mannered and polite. The office staff were friendly and helpful. The system is just the right size for me and is working well and the app is easy to follow.
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Original Review on 16-08-2019:

Too early to tell

Not installed yet so it’s too early to say how good it is in practice Original ratings

Panel rating: 4/5
Inverter rating: 3/5

Value for money: 4/5
Quality of System: 4/5
Installation: 4/5
Customer Service: 4/5

8 months later we asked David: "Are you happy with the performance of your system so far?"

Power bills are way down so I’m happy so far but I still need to see how it performs in winter
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Quality, Customer Service, Price: In That Order

Personalised, face to face meeting with the rep to discuss system options and costs.
Installation crew were punctual, friendly, tidy and completed job on time.
From the office staff to the installers, all were very helpful.
I arranged for the grid connection and smart meter. I then notified Solahart who arranged for Solaredge to provide me with on line access to monitor my system.
18x Solahart 315w panels with Solaredge optimisers.
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All problems no solutions.

Don't touch stay away. To be honest I've been burnt by Solarhart Dubbo. I've also been burnt by a local electrician. In saying that I know nothing about electricity. I hate the stuff. Can't see it can't smell it and by the time you know it's there its too late. So I am happy to pay somebody else to deal with it. I dont quibble I don't haggle just tell me what it costs and make it so. I'm quite up front about that. I trust that they will do the right thing as professionals. However, I can pick b.s. I have been b.s'. to by both sides and I'm not happy. Currently (excuse the pun) I have invested $15600 in local Dubbo businesses to install solar. Currently I have no current as the 3 phase wires need to complete the circuit are sitting rolled up in my switch board and at my shed...why because my electrician says it's Solarhart job to join them to the breakers and Solarhart says the electrician has ripped me off as that is his job. In fairness to myself when the issue was pointed out to me I referred to my default setting for electricity...tell me what it will cost and make it so. Ok so after multiple conversations and promises that Solarhart Dubbos will attend to making the system work or I will be called back....nothing. The system is installed but can't operate. Nobody rings back and what really stings is that as i did it via interest free so Solarhart was paid in full BEFORE they did they work.....so I have no leverage to get the job finished....the job they knew needed to be done from the get go....I even asked them to quote me for their electrician to do the work but nup...we will send you his number...still waiting ....Don't get me wrong the guys who did the roof work are good guys and id personally rank them high but i have been bs'd to by the guys on the ground and im not impressed so my advice to you is....buying local is not always the best outcome...
Panel rating: 1/5
Inverter rating: 1/5
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It has not been connected as yet so unable to comment about quality of the system.
The whole process was a nightmare
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