Solahart Tamworth and Districts - Namoi Sustainable Energy Pty Ltd - Company Review Notice Solahart Tamworth and Districts - Namoi Sustainable Energy Pty Ltd - Company Review Notice
Solahart Tamworth and Districts - Namoi Sustainable Energy Pty Ltd

Solahart Tamworth and Districts - Namoi Sustainable Energy Pty Ltd Reviews

4.6

Based on 15 ratings

About

Solahart Tamworth and Districts - Namoi Sustainable Energy Pty Ltd is a Solar Power Installation company based in Tamworth and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
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Solahart Tamworth and Districts - Namoi Sustainable Energy Pty Ltd Reviews (15)

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Average Scores

4.1/5

Value for money

4.7/5

Quality of System

5.0/5

Installation

4.7/5

Customer Service

  • 5 star 4
  • 4 star 11
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Fantastic customer experience! Best system!

We chose Solahart - Namoi Sustainable Energy for our 8kW Solar installation with battery and Gateway as they came on site for a face to face consultation and site inspection, and were happy to locate the panels and inverter on the shed with the battery and gateway on the house. We also purchased a new PowerStore Hot Water System as part of the package. Their customer service was excellent, they listened to us and addressed all our questions. They organised the grid connection and supplied us a partially prefilled smart meter application form for our energy supplier. The installation did get put back due to weather but when it went ahead the guys were on time and got the system installed, up and running in the two days they allocated for the install. In spite of a couple of hiccups. The installation team were NS Energy employees and were lovely, polite fellows.
Inverter rating: 5/5
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Plain sailing from start to finish - thanks!

The whole end-to-end process was so simple, from quoting to the super-quick installation to getting us up and running with all the paperwork, monitoring etc. Everyone I dealt with was friendly and efficient, and it's clear that the folks running the business take solar power and sustainability really seriously. Thanks!
Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 22-07-2021:

Quick efficient installation

The process of quoting was quick with on-site inspection and plenty of time to sit with the rep to discuss options and consider our individual circumstances. Installation a bit delayed due to weather but when this was locked in, the team arrived on time and installation went smoothly. The system looks great on the roof, the Solaredge app allows us to follow exactly what the system is doing. Grid connection all went smoothly. We are now looking at best feed-in tariff. Very satisfied with the Solarhart Tamworth install and follow-up. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

7 months later we asked Warren: "Are you happy with the performance of your system so far?"

Yes very happy with the system.
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Great installtion

. Easy and clear.
. Great service.
. Few hiccups with paperwork, still waiting for connection to grid.
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Great service

Sales and quoting great

Completed paper work for me

Have not yet installed have a couple weeks wait yet
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A simple experience with low pressure yet engaged sales people
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Thanks for your three quotes which were very helpful but we decided to go with a local company as they have high quality systems and were able to do a site inspection as our installation was not so straight forward and we believe that a local company can give us better after sales service and monitoring. Lachlan at NSE was very effeicent and helpful as were all the local companies that quoted.
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Original Review on 04-02-2018:

Finn the service you offer is very valuable to people who are outside the loop with the day to day setting up . To many vested interests pulling the striings at a national level. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 4/5
Quality of System: 4/5
Installation: N/A
Customer Service: 4/5

8 months later we asked Richard: "Are you happy with the performance of your system so far?"

As stated above the system has generated 10.52 Megawatt hours in around seven months which includes the shorter days. So at this point the system is prfoming very well.
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Very nice salesman. Found existing panels to be damaged. Claimed on insurance, paid a fee to secure job. Still waiting for installation was told could be 5 or 6 weeks away. I will contact solar hart today and see how things are progrsessing.
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Pleasure to deal with, quality service, gear and installation.
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Information on your site was very helpful. One of the most difficult things I found was trying to work out if I could trust the cheaper quotes to be the quality they claimed and provide future backup, especially in the long term.
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