Total Solar Solutions

Total Solar Solutions Reviews

About

Total Solar Solutions was established by A-Grade electrician Reece Kennedy when he experienced the great divide between solar sales companies and installers. Wanting to bring a higher level of customer service, Reece had a vision to create a solar company with a full inhouse team of sales consultants, office support and team of electricians. Not to be the biggest solar company but a company with the highest attention to detail and immaculate installations using only the best quality products available.

As a Clean Energy Council approved solar retailer, and a Platinum authorised installation partner for LG, we are proud to install not only the very best LG solar panels, but also quality inverter brands such as Fronius, SolarEdge and Enphase. We are proud to be 100% Australian owned and operated and a Clean Energy Council approved Retailer since June 2016 so you can rest assured you are in great hands.

What makes us different?

No overseas call centre, no sub-contracted installers and no fixed price packages with hidden costs. We provide only good old fashion Aussie customer service! We provide you with thorough quotes, honest opinions and tradies that arrive when they say they will.

Vist our showroom at 1/3 Nicole Close, Bayswater North or call us on 03 9729 0894 today!

 

Panels, inverter and battery brands

Panel brands currently installed

Inverter brands currently installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Total Solar Solutions Reviews (25)

Show Most Recent reviews from All timeacross Australia

Average Scores

4.7/5

Value for money

4.8/5

Quality of System

5.0/5

Installation

4.8/5

Customer Service

  • 5 star 16
  • 4 star 9
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Great Installation

Sales happy to answer any questions.
They organise everything and was polite and punctual.
Still early days but everything seems to be working great.
Glad I asked for the Fronius smart meter as it a great way to see simple production & usage real time with a small time delay.
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Awesome Team, Awesome Company

I would like to say a big thank you to the entire team at Total Solar Solutions for their excellent service
with the installation of our solar system.

My experience with Total Solar Solutions has been extremely professional compared to another solar company, I originally got a quote from.
Due to this bad experience I was hesitant to trust anyone in the Solar Industry.
Reece restored my faith, and I wish to give him a special thank you for his assistance and guidance on which system should be chosen.
From the very start Reece was very helpful and happy to answer the many questions I had.
It is with pleasure that I commend Reece and his team - for our Solar Solution.
Again a special thanks to all who made it all happen so professionally, politely, smoothly & efficiently- Reece, Matt, Mitch, Scott & Jack! Also a big thank you to Christine & Ally
A great experience with fantastic people doing what they do best that's "Total Solar Solutions"
I could not be happier!
I would highly recommend Total Solar Solutions for all your Solar needs A+++

Panel rating: 5/5
Inverter rating: 5/5
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Pure class faultless Service

Just had Solar installed on my property by this company I just wanted to pass on my thanks to Daniel and Reece and Christine you guys provide quality service and brilliant product Daniel you were fantastic in assisting me with obtaining my permit with my council and your knowledge of product is impeccable. Reece the lads that turned up were fantastic respectful and finished of the job with great care and service, rate you guys extremely high.
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Fantastic Installer

Sales process was helpful with no pressure.
The installers Punctual polite and tidy.
And the grid connection has been organised.
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Excellent Service

Total Solar Solutions were outstanding from a to z.

Reece and his team were polite and professional. Reece communicated via email initially and then cam around for a site inspection. He was the only installer (out of four) who actually had a look at the roof and other aspects of the installation. We felt confident that someone who is genuinely interested in this and is not just a salesperson would deliver a good end product.

We were not disappointed! TSS's communication, installation and service were flawless. The entire installation was done in a day and the follow-up (inspection, registration etc) was hassle free so far.

We would absolutely recommend Reece and his team to fiends and family.
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Excellent Installer

All of Reece's staff were polite and extremely professional in their installation of my panels. Information from the office was always helpful and accurate. I am very pleased with the installation and would recommend Total Solar Solutions to anybody considering solar panels.
Panel rating: 5/5
Inverter rating: 5/5
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Professional Installation

I am extremely happy with both the air conditioner and solar i had installed. Reece and his team from the intstallers and office were prompt and professional. I would have no hesitations recommending Total Solar Solutions to family and friends
Gary
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Excellent company, Great Installation

We decided to go with Total Solar Solutions because they use quality hardware and components. While not the cheapest quote; we feel safe in the knowledge that we have had a reliable system installed. The crew arrived at the agreed time; their work was neat and tidy with no clean up on our part required. Any questions we had were happily answered and the wireless set up the inverter done without any problems. Based on our experience we are happy to recommend Total Solar Solutions to anyone considering Solar.

Neville & Daylin

Panel rating: 5/5
Inverter rating: 5/5
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Great service, reasonable quote

Reece was very knowledgeable on what he does, he gave me a reasonable quote the suits my needs.
The installation was straight forward and the team made sure all my questions are answered.
My system was immediately registered with LG and electricity provider.
Overall, a very pleasant experience. Highly recommended.
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Excellent installers top job

If you want the best solar system and installers then speak to Daniel. No pressure selling professional advice, I have a large house with a pool and a business operating from it. Dan recommended a 12kw LG /SolarEdge system and now a year on no problems and I have barely payed a electricity bill.

The installers were professional and did a top job even the gaps between the panels are spot on. Total wasn’t the cheapest, but If you want cheap stuff call the guys advertised on tv
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Original Review on 18-09-2018:

Some of your chosen suppliers Listened to what I wanted and then quoted something else.
One did not fit solar edge.
One was more expensive.
The most expensive quote was not from a Solar Quote supplier. ( A company in Croydon.) Very high pressure and not listening to the customer.
Thank you for having a great web site with a lot of information.
Comment to my supplier. It is easier to produce power than the paper work for the Vic solar rebate.
Regards Kevin
Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

8 months later we asked Kevin: "Are you happy with the performance of your system so far?"

My power bill has reduced by two thirds, the best return on investment ever.
Great advice and service from Total Solar Solutions.
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After lots of research and comparing on SolarQuotes we thankfully selected Total Solar Solutions for our solar system and reverse cycle inverters installation. Right from the outset the response was both fast and professional. The sales process was very informative and efficient and once we placed the order the follow up was excellent. A firm installation date was set and met. The installation crew were all fantastic and it was obvious that they showed respect for our house and property. The installation was carried out perfectly on time and the results have just amazed us. I would say that this is the most professional trades and services company that we have ever dealt with. I have already recommended Total Solar Solutions to a number of friends and family and would encourage anyone who is serious about installing a top quality solar system to contact Total Solar Solutions. The quote from Total Solar Solutions was not the CHEAPEST, but due to the fact that they offered World Class products such as LG Panels and Fronius Inverters backed up with local installation and real world expertise represented GREAT VALUE for MONEY to us.
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“When quality matters to you”! Yes, Total Solar Solutions has certainly delivered what they have promised in the Solar Industry and to clients who are looking for quality solar products! Price is great for what their knowledge and workmanship have provided! Thanks to Daniel, Hayden and the whole team, from a sales call to the completion of installation. Great communications throughout (thanks to Christine!). The installers, Hayden, Kieran, Jeremy, and everyone are so professional, well mannered, polite, neat and helpful! Now, the system is running beautifully and generating awesome power even at 10am on a autumn’s day (4.5kW/7.3kW system)! And loves the LGNeonR365 panels on my roof! Thank you again!
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Very knowledgeable and helpful crew who can deliver a quality solar system for a reasonable price.
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Was after a fully integrated quality solar system. That is exactly what we got. Installation was extremely professional. Very happy to recommend this company.
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From first contact with Daniel and staff at Total Solar , I was blown away by their good service!
I needed my panels installed in a hurry as off to VCAT fighting overshadowing development and they installed before the hearing!
Installation was excellent, every person from admin to the blokes on site were a credit to the company - I now know why they have so many good reviews.
Highly recommend them for quality, value and friendly service which is better than virtually every other company I've dealt with!
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I bought an EnPhase micro inverter system with QC 280W panels early October.
The sales person (Daniel) is very enthusiastic, helpful and was upfront about the cost and quality of their products.
Sure they are not the cheapest in town, but from what I have seen, the quality of the installation and products justifies the cost.
The installers took their time and all was done in a very professional manner.
It is still early days but the system produces plenty of power. The big advantage is that thanks to the micro inverters we could split the panels into different directions.
I can really recommend this company. Should be top of your list.
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Hi guys,
I bought a SolarEdge system with LG panels from these guys in June and I couldn't be more happy. It's now pumping 30kw a day. After dealing with hopeless trades people for years, I can certainly spot the difference! The system reeks of quality and their installation was top notch. The salesman Daniel is always open to questions and I've never felt pressured into buying more or better. The SolarEdge app is fantastic for observing what's happening. I've just ordered an LG Chem battery with Total Solar Solutions, which makes me a returning customer. 5 stars guys!
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Your service is better than most, and very helpful. After using your service, I was confident that any choice I made would do the job, it was just a matter of making the best choice possible.

Total Solar Solutions should also be on your list of recommended suppliers.
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Best quote for an A class system I specified after researching. Other quotes were cheaper, but I preferred a known quality level so as to ensure performance without any troubles, rather than gamble on unknown brands.
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