

Australian Solar Designs Reviews
Based on 168 ratings Aus Ranking
- 5 star 59
- 4 star 101
- 3 star 6
- 2 star 1
- 1 star 1
Average Customer Review
- Value 4.41
- System Quality 4.58
- Customer Service 4.67
- Installation 4.71
The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Australian Solar Designs specialise in the installation of Solar Power for your Home or Commercial Property.
We are a Company that provides professional Engineering advice to determine the best Solar Power System to suit your home or business. We will inform you about all facets of the installation, from planning the layout of the system, the components that will make up your solar system, and arranging the connection of your system to the grid.
Australian Solar Designs only supply Tier 1 Quality panels and high quality electrical components. We provide monitoring with all solar installations and will provide advice on how to maintain your system to keep your investment performing efficiently for many years to come.
Australian Solar Designs have worked as preferred installers for significant companies and associations such as ACT Government, Harvey Norman Commercial, Solar Switch, Marks Group, RF Industries and many more.
We have divisions in all major cities.
Australian Solar Designs Solar Reviews
Good company to deal with fast service
Reliable company with fast service. All staff are very professional and they know about their product that they are selling. Show additional informationFantastic Job from start to Finish 2 x 30kwh Systems
The Sales/Quoting process was great, Ajay was a pleasure to deal with and everything was covered in there quotation and very reasonable.The Installation was quick and workmanship was top notch.
Customer Service was great throughout the entire installation, Ajay also visited after everything was done to check the installation and to make sure we were happy with the systems, installation and Grid connection etc. Show additional information
Eventually I found someone else who was preapred to go around adn look at the system. They diagnosed and fixed the problem within 90 minutes of arriving, and at a cost less than a tenth of the cost ASD proposed.
I strongly recommend that you have nothing to do with this company. Show additional information
I could never have an investment that I hope to be trouble free for a decade or two be provided by this company.
I have asked for a refund and if I don't get one I'll be cancelling regardless and looking at my options with an ombudsman.
Avoid, avoid, avoid. Show additional information
The display on the (Fronius) inverter stopped working and I advised their service section (same call center). That was five weeks ago, and still waiting. Their registered office is a house in a residential area of Kiama. You only have a 50% chance of getting anyone on the phone, you just have to persist. The 1300 number does not always work and the only other numbers they will give you are mobiles which go to voicemail. The owner of the business is unable to be contacted.
My advice... This is a company on its way out, avoid at all costs. Show additional information
Thank you Finn for all the available info. For a complete novice it definitely helped.
Thank you
Mark Show additional information
A day away from the office for them to install the inverter and some wiring. Also a two hour trip to the house and two hours back.
They were meant to go back the next week to finish. I call on the Thursday but it appears they only just found out they don't have the meter. Apparently a few days later they sent the meter but since the house is empty during the day that doesn't help. I call again and they say that 'Kristie' signed for it.
" Do I know a Kristie?" NO. "Maybe one fate servants?".
Honestly, I have know idea what is going on, or why they sent a meter to an empty house rather than the installers (who still have my solar panels, and optimisers.
Hopefully something will come good, but some preemptive communication is always a good idea. Show additional information
He also recommended that we should be battery ready rather than install one now. Show additional information
I don't do reviews but had to let every one know how happy i am with the Installation of the product and service! Show additional information
I chose Australian Solar Designs because of their consistently high quality reviews by past customers and I wanted a "done once and done correctly" installation which is certainly what I have got. Another point for me was that they use their own employees to do the site work unlike some others who simply outsource the installation to contractors.
From the beginning Wes Green was most helpful, answering all my questions and supplying a quality quote which stacked up very well against the others and on the day of the installation he was there supervising the team. Clean up was impeccable and I could not recommend them highly enough. I have actually just recommended them to a neighbour of mine so that says it all. Show additional information
Great job with no mess and the meter is running backwards at a great rate.
Wouldn't hesitate to recommend this installer to anyone who asks Show additional information
From quote to sign off the whole process was smooth and seamless, with Scott and Wes being in contact and available all the time. The two guys who did the actual installation in one day on Dec 3rd did the most careful and tidy job - way better than my expectations. (spirit levels on the switches,all wiring to the switches and inverter hidden in the wall cavity etc.) To have the company owners/directors on site at times during the work, and to have it grid connected the same day was a real bonus. I could not be happier and would rate them way above 5 if it was possible. Show additional information
Another organisation I believe mislead me about details as I had researched and overall quote was too much.
The last organisation did not call until we had already gone with ASD. Show additional information