Energy Makeovers Reviews
See Ratings Over Time
About
Your home and business is in safe hands.
Energy Makeovers is 100% Australian owned and operated and has been since 2008. We have served over 250,000 customers.
Our mission is simple: To provide cost-effective energy saving solutions to homes and businesses throughout Australia.
Why choose Energy Makeovers?
" Focus on making your whole home more energy efficient
" Offer a free needs analysis to understand your energy use and tailor a system to suit
" Fully CEC Accredited in-house installation team
" 10 years experience in solar installation
" Only sell Tier One products
" Melbourne-based customer service support
" All systems are completely battery ready
Inverter brands currently installed
Inverter brands previously installed
The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.
Energy Makeovers Reviews (11)
Show Most Recent reviews from All time
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 5
- 4 star 1
- 3 star 3
- 2 star 1
- 1 star 1
11 October 2019
15 August 2019
Extremely poor service all round
Best not anything as everything has been poor from start to finishInverter rating: 4/5
22 June 2019
Disappointing
Arrived to install on a different day to original booking date.We accepted the quote on the panels & inverter after researching them & ensuring they were fit for our purpose. We happened to notice once installed that they had installed completely different panels, when we raised our concern they brushed over it stating they were better panels. We asked them to remove the panels, they then reduced the cost of the panels.
They placed the panels differently than planned. Our larger system consistently produced less than our daughters smaller system, when we challenged with the evidence & requested the panels be moved to capture the afternoon sun too, our system now produces more energy than our daughters on a daily basis.
Very poor at returning calls, following up issues & concerns. Slow in providing the paperwork required for energy company, grid connection, solar rebate etc.
The inverter app did not work for more than 5 months, 2 call outs to eventually get it working.
We paid 6 months after the installation, only paying once the system was working properly.
Overall a very disappointing service
23 April 2019
20 March 2019
05 February 2019
On the debit side, whoever installed it did not put all the panels on the best side of the roof as we actually were told initially.
20 March 2018
The guys took their shoes off when needing access to the house which was really a plus.
We are very impressed with the service and cannot recommend them more.
08 March 2018
07 March 2018
A couple of after sales enquiries and follow-ups handled promptly and without question.
06 March 2018
Recommend to people looking for a quality system and installation for a long term piece of mind.
06 March 2018
Original Review on 07-02-2019:
The main reason I took so long to take up solar was because I did not know who to trust. Solar Quotes fixed that for me. This turned out to be one of the smoothest and most pleasant transactions I have done. Everybody from the salesperson to the office support to the installers and the inspector were right on the money and so supportive. And it didn't end there. Powershop have organised a new meter for us that allows us to feed into the grid. It was all so simple and seamless and now I am waiting for Energy Makeovers to complete the paperwork for me to claim the $2225.00 rebate from the Andrews Labor government. It all feels so immensely liberating. Original ratingsPanel rating: 5/5
Inverter rating: 5/5
Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5
8 months later we asked Paul: "Are you happy with the performance of your system so far?"
Yes, yes, yes!