Planet Power Riverina Reviews

Based on 37 ratings Aus Ranking

  • 5 star 10
  • 4 star 21
  • 3 star 4
  • 2 star 1
  • 1 star 1

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Planet Power Riverina, Solar Installers

Planet Power Riverina
Silver Partner
Planet Power Riverina is a SolarQuotes Client (what does this mean?)
ABN: 59 145 198 643  ABN active since 14 Jul 2010 | Burmar Pty Limited
ACN: 145 198 643  ACN active since 14 Jul 2010 | Burmar Pty Limited
Electrical Contractor's Licenses:   (learn about electrical licenses and buying solar)
NSW: 244715C Burmar Pty Limited 

VIC: REC 26873 Planet Power Riverina 

Reviewers report paying: $8,800 - $9,481 for depending on hardware choice and installation difficulty ( how is this calculated? )

Planet Power Riverina is a Solar Power Installation business based in Wagga Wagga NSW and serves parts of NSW & VIC. Here are their reviews as submitted by visitors to SolarQuotes

Planet Power Riverina Solar Reviews

Complete satisfaction

Excellent Quoting service offered two types of panels, easy to follow no over the top explanations.
Installing contractor, rang to advise time frame , rang due to weather condition, arrived when expected , workers very polite efficient and careful with existing construction. Explanation and on completion perfect. Had confusion with supplier off the grid, Planet Power sorted my confusion etc very quickly.
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Great for installing panels

All went fine and I was raving to my friends about the company, that was until I tried having my tesla battery installed. The solar panels went up smoothly, the nice and polite tradesmen arrived when they said they would be here. Fantastic people who answered my questions without question even though they probably get them all the time. Cleaned up the site, explained the new meter box etc. However since then I have had the date moved on me 5 times for my battery to be installed (not by my fault at any point), sometimes without any notice, which I rescheduled work and childcare around etc and I am still waiting for it to be installed. Show additional information

Fantastic Product, Great Install, Mediocre Service

Sales and quoting was smooth and easy, followup service and arranging final payment and grid connection was slow. Show additional information

Professional workmanship

I received 4 quotes & the one I chose was not the cheapest or dearest $ but I felt was explained more clearly.

It was only installed 2 days ago but service was excellent
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Great service!!

Great sales team and support backed up with a great installation team.

My system wasn’t easy as i have 4 different facing roofs. Going with the enphase seemed like the most viable option even though it was alot more expensive then a string system the payback worked out quicker.
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Great service, rapid & tidy installation, pleasant to deal with.

Site inspection very prompt, sales pitch thorough & understandable.,
Installation very tidy & quick after a short delay on their part. (other commitments)
service was excellent, everything was organised by Planet Power, couldn't be happier.
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Great product and service

Quoting was prompt and supported by good information.

Installation occurred quicker than expected with the minimum of fuss.

All the necessary approvals and connections were handle efficiently by them.

We’re now just waiting on the energy provider to instal the smart meters.
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Highly Recommended

Planet Power from Wagga were very professional in the handling of my solar quote as was Todd Basham Electrical Cootamundra for the installation. Both were punctual, up-front with costs for the installation of Enphase micro-inverters using Jinkgo solar panels and explaining why these products would be used (quality panels from well established company and quality micro-inverters). I was able to contact and receive a prompt response to queries I had prior to the installation; the system arrived on time and was installed on the nominated day. The grid connection was organised as part of the service and the smart meter is being installed on 13/3/2020. Thoroughly impressed with the total package and would highly recommend Solar Quotes for the fantastic website that helped me make the decision in the first place, and Planet Power and Todd Basham Electrical for a pain free, hassle free process from quote to installation. Very happy customer! :-) Show additional information

Great installers and all over a wonderful experience

The sales/quoting process was completed by a great person who knew what he was selling and gave us answers to all our questions.
The installation was completed on a day when neither of us could be there but the job was competed and working when i arrived home with no rubbish left behind.
The customer service has been fantastic and i thoroughly recommend them to anyone looking to go into solar panels
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Happy with system, bit slow responding

Took a couple of times to get response from enquiry and questions after installation. Friendly and helpful otherwise. Happy with system. Show additional information
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So far so good. Very friendly and responsive. Not reflection on the solar installer but a general observation for rural areas is the need to have good internet connection for monitoring - that has been the only hold up. Show additional information
After getting several companies recommended to us by Solarquotes we decided to go with Planet Power. Sage was the young man that came and seen us, he was very good at explaining what his company were offerin.
We went with Planet Power and are now waiting to see the results.
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Hi Finn,
Firstly thanks for going to the effort to make this website!
We got one proper quote from planet power, one call that was from sorry I can’t remember what company but they were basically not interested and trying to turn us off going ahead and another call that my husband did not return.
We are going ahead with planet power as he clearly cares about us our situation and providing us with the right system.
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My system was installed with a faulty part that eventually caught fire, through no fault of the installer, the part was known to be a faulty line from the manufacturer by planet power however they failed to let me know. When it was finally replaced they charged me for the part. I would not buy as much as an aa battery from them. Customer service is nonexistent once you pay your on your own. My return is approximately $10-15 a quarter. NOT GOOD ENOUGH Show additional information
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Customer service is unbeatable, from Salesperson to owner of company.They took the time to travel, a fair distance,to view the site and then came back again to explain/discuss the system allowing us to make an informed decision on installing solar and updating old farm wiring.
Great people to deal with.We hope the installation goes as well.
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Darren from Planet Power was brilliant. He explained the whole system in layman's terms and did not attempt to confuse with all the technical details. I was kept informed along the way with emails from Planet Power and the installers did a great job on the Roof. Show additional information
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Excellent software support and testing. Show additional information
Inverter failed after 5 years and would cost $1800 to replace. The inverter co went broke suggesting PP used an inferior inverter. Absolutely no cost saving at all. PP said we couldn't expect much of a saving on a small system but failed to tell her that when selling it to her. Show additional information
Quote was much more detailed than others, including warranty descriptions. Price differences with other comparable quotes was minimal. I chose them primarily because they have their own team to install the system ( yet to happen). Show additional information
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No assistance offered with wifi connection. Panels not installed in optimum location Show additional information
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I only rated the quality of the system as good due to the fact it has only been up and running for three or four weeks ... will need to see the power bills when they come in over the next 12 months .... thanks for all you help via your web site ... it was much appreciated ... Show additional information
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A few issues with component availability, not Planet Power's fault. The company were thoughtful and diligent in working our way around these issues and we ended up with a better system than before, at a great price. The salesperson, Simon, is totally up-to-date with the technology and treated our level of knowledge and our wishes, with respect. Installation is pending, but if it is up to the standards displayed so far, we will be well served. Show additional information
They were the only supplier to offer advice on micro inverters and were willing to provide quotes for both standard and micro installations.

Also they made the effort to travel the hour and forty minutes to do a site inspection for a detailed quote.
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Solar Quotes site is the best site for well researched, accurate, authoritative information that I have found whilst doing my research into installing my own solar system.
The site is very well set out in a logical, easy to follow way. There are lots of links to further research.
The review section is of particular importance.
I relied heavily on this section to help make my decisions regarding panel and micro-inverter selection.
I have had no hesitation in recommending Solar Quotes to family and friends and I will continue to recommend Solar Quotes

Keep up the good work !
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Installation was quick and efficient, follow up has been excellent, firm has been in business for over 15 years, and doing solar for 5 or more years. Show additional information
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