Planet Power Riverina Reviews

Based on 28 ratings Aus Ranking

  • 5 star 5
  • 4 star 18
  • 3 star 3
  • 2 star 1
  • 1 star 1

Average Customer Review

  • Value
    3.86
  • System Quality
    4.26
  • Customer Service
    4.29
  • Installation
    4.26

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The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

About Planet Power Riverina, Solar Installers

Planet Power Riverina
Silver Partner
Planet Power Riverina is a SolarQuotes Client (what does this mean?)
ABN: 59 145 198 643  ABN active since 14 Jul 2010 | Burmar Pty Limited
verified
ACN: 145 198 643  ACN active since 14 Jul 2010 | Burmar Pty Limited
verified
Electrical Contractor's Licenses:   (learn about electrical licenses and buying solar)
NSW: 244715C Burmar Pty Limited 
verified

VIC: REC 26873 Burmar Pty. Limited 
verified

Planet Power Riverina is a Solar Power Installation business based in Wagga Wagga NSW and serves parts of NSW & VIC. Here are their reviews as submitted by visitors to SolarQuotes

Planet Power Riverina Solar Reviews

Happy with system, bit slow responding

Took a couple of times to get response from enquiry and questions after installation. Friendly and helpful otherwise. Happy with system. Show additional information
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So far so good. Very friendly and responsive. Not reflection on the solar installer but a general observation for rural areas is the need to have good internet connection for monitoring - that has been the only hold up. Show additional information
After getting several companies recommended to us by Solarquotes we decided to go with Planet Power. Sage was the young man that came and seen us, he was very good at explaining what his company were offerin.
We went with Planet Power and are now waiting to see the results.
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Hi Finn,
Firstly thanks for going to the effort to make this website!
We got one proper quote from planet power, one call that was from sorry I can’t remember what company but they were basically not interested and trying to turn us off going ahead and another call that my husband did not return.
We are going ahead with planet power as he clearly cares about us our situation and providing us with the right system.
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My system was installed with a faulty part that eventually caught fire, through no fault of the installer, the part was known to be a faulty line from the manufacturer by planet power however they failed to let me know. When it was finally replaced they charged me for the part. I would not buy as much as an aa battery from them. Customer service is nonexistent once you pay your on your own. My return is approximately $10-15 a quarter. NOT GOOD ENOUGH Show additional information
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Customer service is unbeatable, from Salesperson to owner of company.They took the time to travel, a fair distance,to view the site and then came back again to explain/discuss the system allowing us to make an informed decision on installing solar and updating old farm wiring.
Great people to deal with.We hope the installation goes as well.
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Darren from Planet Power was brilliant. He explained the whole system in layman's terms and did not attempt to confuse with all the technical details. I was kept informed along the way with emails from Planet Power and the installers did a great job on the Roof. Show additional information
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Excellent software support and testing. Show additional information
Inverter failed after 5 years and would cost $1800 to replace. The inverter co went broke suggesting PP used an inferior inverter. Absolutely no cost saving at all. PP said we couldn't expect much of a saving on a small system but failed to tell her that when selling it to her. Show additional information
Quote was much more detailed than others, including warranty descriptions. Price differences with other comparable quotes was minimal. I chose them primarily because they have their own team to install the system ( yet to happen). Show additional information
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No assistance offered with wifi connection. Panels not installed in optimum location Show additional information
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I only rated the quality of the system as good due to the fact it has only been up and running for three or four weeks ... will need to see the power bills when they come in over the next 12 months .... thanks for all you help via your web site ... it was much appreciated ... Show additional information
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A few issues with component availability, not Planet Power's fault. The company were thoughtful and diligent in working our way around these issues and we ended up with a better system than before, at a great price. The salesperson, Simon, is totally up-to-date with the technology and treated our level of knowledge and our wishes, with respect. Installation is pending, but if it is up to the standards displayed so far, we will be well served. Show additional information
They were the only supplier to offer advice on micro inverters and were willing to provide quotes for both standard and micro installations.

Also they made the effort to travel the hour and forty minutes to do a site inspection for a detailed quote.
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Solar Quotes site is the best site for well researched, accurate, authoritative information that I have found whilst doing my research into installing my own solar system.
The site is very well set out in a logical, easy to follow way. There are lots of links to further research.
The review section is of particular importance.
I relied heavily on this section to help make my decisions regarding panel and micro-inverter selection.
I have had no hesitation in recommending Solar Quotes to family and friends and I will continue to recommend Solar Quotes

Keep up the good work !
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Installation was quick and efficient, follow up has been excellent, firm has been in business for over 15 years, and doing solar for 5 or more years. Show additional information
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