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Solar 2000 Reviews

Based on 229 reviews

  • 5 star 39
  • 4 star 161
  • 3 star 28
  • 2 star 1
  • 1 star 0

Average Customer Review

  • Value
    4.16
  • System Quality
    4.28
  • Customer Service
    4.34
  • Installation
    4.52

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About Solar 2000, Solar Installers

Based in Salisbury, South Australia, Solar 2000 (SA) is a medium sized company in the solar power industry, but with a lot of experience.

Solar 2000 says that it offers cost effective solar solutions to suit customers' individual needs, whether it be for residential, commercial or government industry sectors or the community at large. Their strong positive reviews will give you peace of mind when engaging Solar 2000 Pty Ltd.
The company currently has a staff of 12; 10 field installers and five sales consultants.

Solar 2000 uses mono-crystalline panels manufactured by Suntech ,JA Solar and Trina Solar , complimented with Top brand inverters such as, Aurora, SMA and Delta Solivia.

Payment terms include a 10% deposit. Solar 2000 will handle all of the rebate paperwork so that you just pay the difference.

Customer testimonials for Solar 2000 are available, and include the following: "Solar 2000, I'd like to thank you for the prompt installation of my solar panels, and the good service provided by your team. It all went very smoothly and I am very impressed."

"Just wanted to thank you and your team for arranging and installing our solar system in a very professional and friendly manner. The lads left the site all clean and tidy before leaving; most unusual with a lot of tradies in this day and age."

Here's how SolarQuotes users rate them:

Solar 2000 Solar Reviews

We follow up with all reviewers after 12 months to see how their system is going since it was installed. These are all the reviewers who have responded to our 1 year follow up:
It was one of the few experiences I have had where they did what they said they would do , when they said they would do it. They were quick, pleasant and professional. After installation the sales person rang me to make sure I was satisfied with their service and to assure me they would be available if I had any problems. They also gave me some very good tips on how to save even more money on my electricity bill. The only complaint I have is with my electricity provider who took 3 weeks to change my meter over. I think this is a rather excessive waiting time and I really fail to see why it took so long for them to arrange this. Show additional information
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The first quote Ashley gave me included an inverter which had been discontinued for 12mths. When I said in an email to the salesman I wouldn't accept discontinued stock he said he would offer the inverter I had requested, the UNO 2000. When the installers were installing my system the inverter they had put in was the discontinued one that I had rejected. I was not happy & demanded the UNO2000 which had been on the second quote. Their office rang & apologised, saying the supplier had made the "mistake". Fortunately I had not paid the full balance on the discovery of the wrong inverter being installed so 2 days later the correct inverter was installed & the system paid for. However I cannot reach to read the info panel on the inverter without getting on the 2nd rung of a ladder as it was placed too high, only 37cm from the garage ceiling. I sent an email to the company who emailed back saying they would pass this on to the installers. I have not been contacted by anyone since. I live in a retirement village & would have appreciated some consideration of my height & mobility by the installers, even though I had already pointed the difficulty out to them.
H. Ryan.
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The quote was more expensive than the others but I chose the system because I could monitor the output on my computer and see if any panels were weaker than others. The guys who installed it were not sure how to bring the information up on the screen so they organised another person to come out and get it running. He did a really good job. I have since had a power blackout and the information no longer comes up on the screen. I have emailed the company for help but no answer. The input output meter looked like being a long wait to get it installed but then SA Power had a cancellation and installed mine within a few days and it is working well. Show additional information
Of the seven companies that we contacted for quotes Solar 2000 seamed to have the best balance of price and knowledge of the system. The installers did a great job and completed the entire installation in less than a day. Show additional information
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After much research we decided to go with Solar 2000 based on the price they gave us for a high spec system, and the many positive reviews we had read. They fit us in on the final working day before the Christmas break with no problems. Now we actually look forward to receiving our electricity bills. Show additional information
Initially quoted for a micro inverter system but was then told the micro inverters were showing some performance problems. We then had to go with a string inverter system with slightly better performing panels which ended up being the same price. Show additional information
I would have rated them as fantastic as the sales rep was always accessible, was prompt to get back to me but unfortunately was let down by people in the office who did not process the paperwork that was forwarded to the power supplier.

I rang the sales person when I found out from the power supplier that they had no record of an application for our system and he got straight onto the appropriate people and it was sorted that day.

Unfortunately though, it may result in our system being commissioned 3-4 weeks latter than it could have.
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We are satified that this business was honest and genuine towards our needs with the best offer at the time. The process of installation was effortless and care free as the process can be complex depending of every state. I was quite happy with the outcome as it is a significant investment for middle income earners such as ourselves.. In the end of the day you have to trust someone who knows what they are offering and not just giving you "shop talk" to get hold of your business. Solar 2000 delivered on what they promised - its that simple. Show additional information
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It is early days. I am happy the system has been installed. The proof as to whether we have made the right decision will be determined by if we see a dramatic reduction from our current power costs and if there are no problems with the system itself. If there are problems then how quickly they are resolved. Hopefully, keeping fingers crossed all should be well. Show additional information
Efficient, helpful and patient sales team and installers.

Short lead in time to installation of system and also import/export meter.

Good communication and reasonable follow up on queries.
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Whole experience from Quote to final installation was refreshingly straight forward.

Ashley, gave us an honest quote according to our budget.

Solar 2000 took care of all the steps, including meter change over application.

Slight delay on installation due to bad weather, but this was out of everyones control.

Would definitely recommend Solar 2000 to anyone contemplating installing a Solar system.
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Being recently installed in winter, it's too early to say it's fantastic. However, I think it is excellent so far. Show additional information
very happy with the service. Show additional information
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Great contact, great all over. Show additional information
Originally we were to get 3 Quotes but only 1 supplier responded. Show additional information
I found Solar 2000 to be very helpful and I am very happy with the service I received, they were happy to answer all of my questions. Show additional information
Only that when there was a slight hiccup with the system they were very prompt in coming out to rectify the situation and kept me informed all the time. Very much appreciated. Show additional information
Solar 2000 were from start to finish professional, friendly, provided great advice and never forceful.

Their advice was clear and easy to understand, provided more information than requested and made the decision to use their services easy. Every step once I committed was as explained and the timelines spot on....no surprises!

I would use them again and have already recommended their services to others that have asked me about our system and experience. 10/10
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I'd looked at a lot of systems prior to making my decision and had heard a lot of contradicting advice from other companies. After signing the contract the installation process was quick and painless. The installers work with you to get the most out of your panels and roof space. Show additional information
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Sales and service was fantastic. All questions were answered and problems solved straight away. Installers were great guys to get along with. Show additional information
Throughout the whole process of buying and installing the system the team at Solar2000 were honest and helpful.\r\nThey asked about my needs and explained the best solutions for me. During the install they asked before doing, so that I was happy with where all the extras like to inverter etc was place Show additional information
Joshs team friendly on time clean tidy professional extreamly knowlegable. Could not fault installation or workmanship. Show additional information
Experienced sales person offered options we hadn't considered. Quality products. Very clean and tidy installers. Solar 2000 handled EVERYTHING from the word Go, paperwork, ETSA meter, the lot. Pleasure to deal with. Show additional information
From the initial phone contact with Solar 2000, to the installation, the servcie was friendly but professional. Each team member knew their product and processes and were able help efficiently and quickly Show additional information
I chose Solar 2000 because of the reviews and also because it is a local Adelaide company - I did not want to deal with an interstate company. The consultant who came to give the quote was an older experienced person unlike some young ones sent by other companies, who didn't know their stuff. Other companies I contacted quoted over the phone without even coming to the house! Not dealing with 'remote' installers.

Feedback on the progress of the order prior to installation was excellent. The two installers were very efficient and had the system installed and running under 4 hours. I have been monitoring the output and other parameters and can say that the system is performing as expected.

I am happy with the system and would recommend Solar 2000 to anyone contemplating going solar.
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Been looking around for for a while,solar 2000 had the best answers for what I had been looking for.Good price,good system and good service. Show additional information
The selling and installation experience were excellent. In between this they seem to have lost their way a bit, but with a bit of pushing from us we got it all done on time and budget. Show additional information
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The sale rep was great, definitely new all about the product he was selling and was able to answer all our questions. Installation time frame was longer than they had originally advised us. Show additional information
Company was easy to deal with and kept us informed. Sales person was not pushy at all. Left us alone for weeks to just make our own decision in our own time. Small hitch on the day with arrival of installers being delayed but we were kept informed. Show additional information
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Although, the system & warranties was supplied by the company contracted (Solar 2000), the installation was done by another solar company (JSI) who were sub-contracted in.

If I had wanted another company to install, I would have gone to them in the first place!! I had to tell them to move the panels higher up to prevent rain-water cascading over the gutter, which I would not expect from professionals.

Overall though, the job was done neatly.
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8 weeks to wait for the supplier to install the meter. Not good enough. Not paying money for a system that I can't see operating. Have to wait for installation.

Most solar companies want full payment before installation. Not interested, quite liked their systems.

Supplier Reply

Hi Dirk,
As per our phone conversation unfortunately the SA Power Networks (ETSA) process is not always smooth and quick sailing for us or the customer. Their meter installation can take anywhere from 2-8 weeks or sometimes months to be installed; this is out of our control at Solar2000. As they supply us with the earliest installation date for us to book you in, we can only give you the earliest date that they give us.

Due to you having a digital meter, if the solar system was to be put on your roof before the meter was installed and it was too be turned on, it would cost you more money to run the solar system as it would not feed into the grid and you would receive a higher electricity bill. This is why the solar system is being installed once the meter is installed by Sa Power Networks.

Solar 2000 offer a few methods for paying for your solar system, we only ask for payment before the installation if you are not going to be home on the day, or you are paying via BPAY which takes a couple of days to show up in our bank. Bank Cheque and Cash are acceptable on the day of installation to go to our installers who bring the payment straight to us.
I hope your installation of your solar system this week goes smoothly but if you have any further questions we would be happy to answer, we always strive to rectify any problems that may arise so please do not hesitate to give us a call or email.
Thank you,
Solar 2000
08 8282 5929
[email protected]
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Installed by Josh and his team excellent tidy ,clean and quick took time tlo explain all workings of system would not hesitate to recomend solar 2000 and install team .Well done solar 2000. Special mention to George sales person knows his business
Very helpful .Thanks Solar 2000




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Due to hot weather it took a bit longer than expected. Show additional information
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Sales person friendly and knowledgeable, speed of paperwork and installation was great, however the lack of communication was quite annoying. Had to keep calling/emailing to get an actual installation date. Have since tried to call them in regards to upgrading however again no response to calls or emails. Show additional information
Solar 2000 was willing to consider the next best roof which faces south since council regulations would delay installation until Feb 2013 if the north-facing roof was chosen.

The salesperson was technically competent and was able to confirm that the loss of efficiency could be offset by high-efficiency Canadian Solar 265 W panels on a roof that has a very slight slope.

Installation occurred less than 2 weeks after contract signing and the system currently performs better than specifications, generating more than 2.7 kW at midday on warm 35-40°C days with no cloud cover. I chose a Samil 3.3 kW inverter which is a good match to the system. SA Power Networks installed a new meter a full month before the promised date and total exported power is more than 3 times imported power.

I have recommended Solar 2000 to a friend and they also gave him an excellent deal.
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A bit too early to assess the system since it has been in place for only 24 hours. Judging by the installer's attitude, openness and efficiency in installing the system, I have rated everything as "good" above.

Hopefully, I will feel the same way after 12 months in service.

System is generating a reasonable amount of electricity.
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Sales rep said all panels could be installed on north east facing side of house but installer could only do 6 panels on north east side and 6 on east side.

Installer did the best they could but incorrect info given by sales rep at point of sale so we won't get the full benefits promised. Also promised installation before Christmas and it was a real struggle to get them to keep this promise after gov announced revoking benefits to those not installed by end of year as company wanted to install new customers not those that had already paid deposit like me but came through in the end after negotiations etc.
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