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Review #113 of

Have you bought a solar system since you got your quote? Yes
If yes, which supplier did you go with? Solar Shop
What made you choose that supplier over the others who supplied quotes? Best Service
What size system did you go for? 5kW
How much did you spend? More than $20,000
Value for Money: 4*
Quality of System: 4*
Installation: N/A
Customer Service: 4*
Is there anything else you would like to tell us about your experience?
The professionalism and depth of knowledge left nothing to be desired, Solar Shop was able to answer every question put to them with much depth.

They knew and understood the entire process from me signing to the actual commissioning of the system. Unfortunately, the sales person did not make it clear to me that in Victoria there was a likely wait of two months from installation time to commissioning.

I challenged Solar Shop on this as for the two month period there was to be a no return on investment and this was to be my financial problem, to which I said that this was not acceptable. I challenged Solar Shop on this and now we will both share the financial burden of a waiting period between installation and commissioning.

I will make a part payment at installation and then pay the balance at the time of commissioning.