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Energy Matters

Energy Matters Overall Rating From 145 Reviews:

Value for Money:
Quality of System:
Installation:
Customer Service:

Read reviews of Energy Matters as rated by SolarQuotes users below.

But first - here is what we learned from their website:

Energy Matters is a relatively young company in the solar energy field but the company says that already it has installed more solar systems than just about anybody in Australia. [Finn's note: Don't they all say that??]

The company says that its mission is to be the best solar supply and installation company in Australia for medium scale business and residential systems; continually striving to maintain excellency in components, installation and superior customer service.

Energy Matters now employs more than 100 people throughout Australia.

Energy Matters says that it has a diverse network of accredited installers throughout Australia and New Zealand specializing in the design and installation of renewable energy systems for residential and commercial applications.

Energy Matters is a member of Clean Energy Council of Australia, Australian Business Council For Sustainable Energy and the Australia and New Zealand Solar Energy Society. In fact it has more industry memberships than I've had hot dinners.

Customer testimonials for Energy Matters are available, and include the following: “ I would just like to add that the two workmen who installed my system were absolutely fabulous; good work ethic and attitude; could not find a fault at all. What’s more they cleaned up really well and took away the rubbish”.

“ I regard the time Jenny in your sales team spent explaining all my options, costs etc; and subsequent emails and phone calls a credit, not only to her, but your company”.

Comments	Name	State	Postcode
>>See Anu's full review of Energy Matters	Anu	VIC	3977
No problems with installation. Very Pleased. >>See Max's full review of Energy Matters	Max	SA	5255
I bought from Energy Matters after getting half a dozen quotes from different co ... >>See Max's full review of Energy Matters	Max	SA	5255
System has just been installed so can't comment on performance. >>See Karyn's full review of Energy Matters	Karyn	VIC	3805
So far so good, company is easy to deal with, system is working well, just got o ... >>See Steve's full review of Energy Matters	Steve	VIC	3011
>>See Dale's full review of Energy Matters	Dale	TAS	7307
The site was approved from satellite photos and my uploaded photos. The roof slo ... >>See Adrian's full review of Energy Matters	Adrian	NSW	2443
>>See Alex's full review of Energy Matters	Alex	NSW	2340
Make sure that you buy your system from a reputable company that won't shut shop ... >>See Anastasia's full review of Energy Matters	Anastasia	NSW	2234
I bought a 4 kW SMA inverter with REC panels. Good job done good people to deal ... >>See Stephen's full review of Energy Matters	Stephen	QLD	4516
Very poor information about what is happening with Govt rebates (now NIL) and li ... >>See Chris's full review of Energy Matters	Chris	NSW	2546
Of the 3 suppliers provided by Solar Quotes, only 2 responded; and one scheduled ... >>See Anon's full review of Energy Matters	Anon	NSW	2069
>>See Anon's full review of Energy Matters	Anon	VIC	3461
>>See Glenn's full review of Energy Matters	Glenn	NSW	2550
Installation was just over 3 weeks from placing order, installers prompt and eff ... >>See Angela's full review of Energy Matters	Angela	VIC	3082
My fiancee in Colonel Light Gardens got poor service from the same company. They ... >>See THOMAS's full review of Energy Matters	THOMAS	SA	5252
Having decided to go for a loan to finance a solar system I paid my deposit to E ... >>See Michael's full review of Energy Matters	Michael	VIC	3851
The cost of the meter upgrade was not mentioned and I had to organise my own ele ... >>See Grace's full review of Energy Matters	Grace	NSW	2208
>>See Catherine's full review of Energy Matters	Catherine	TAS	7054
>>See Herman's full review of Energy Matters	Herman	WA	6026
>>See Anon's full review of Energy Matters	Anon	VIC	3218
Order was placed early May with installation expected by mid June. However, loca ... >>See Anon's full review of Energy Matters	Anon	TAS	7252
I chose Energy Matters for several reasons - - they recently took over from a ... >>See Maria's full review of Energy Matters	Maria	QLD	4730
I chose this because the sales person was extremely helpful and took his time to ... >>See Katrina's full review of Energy Matters	Katrina	VIC	3805
We were quite happy with the service. We chose Energy Maters partially because t ... >>See Kerry's full review of Energy Matters	Kerry	VIC	3862
>>See John's full review of Energy Matters	John	TAS	7215
>>See Anon's full review of Energy Matters	Anon	SA	5052
Their communication was not there at all, they never contacted me once and I was ... >>See Craig's full review of Energy Matters	Craig	VIC	3195
>>See Tony's full review of Energy Matters	Tony	ACT	2906
Still waiting for installation, but have been guaranteed the price, even if inst ... >>See Chris's full review of Energy Matters	Chris	NSW	2330
>>See Derek's full review of Energy Matters	Derek	TAS	7310
Not too pushy with sales at all, good communication and very responsive to all m ... >>See Esmond's full review of Energy Matters	Esmond	VIC	3043
>>See Goran's full review of Energy Matters	Goran	TAS	7250
Have purchased 3.185 Kw system Will be installed on the 15 June 2012. >>See John's full review of Energy Matters	John	VIC	3875
I have used this company twice personally. There are three others at my workplac ... >>See Andrew's full review of Energy Matters	Andrew	SA	5372
We have put it on our investment property. It is only just been setup so have no ... >>See Ann's full review of Energy Matters	Ann	SA	5162
I was very disappointed in Energy Matters' customer service. I paid them up fro ... >>See Maxwell's full review of Energy Matters	Maxwell	VIC	3442
Not Really mate, great service and connected to the grid as we speak. The insta ... >>See John's full review of Energy Matters	John	VIC	3216
The installation itself was quick and painless, but that is because the contract ... >>See Anon's full review of Energy Matters	Anon	TAS	7017
Energy Matters have a strange policy where you sign up and pay a deposit prior t ... >>See Tim's full review of Energy Matters	Tim	QLD	4563
There was a lack of communication to us-the buyers as to when the service could ... >>See Anon's full review of Energy Matters	Anon	VIC	3844
Spending about $1,000 less than the closest quote from anywhere makes a huge dif ... >>See Marc's full review of Energy Matters	Marc	QLD	4660
They seem to know about their systems and did not do hard sell. Everytime I had ... >>See Magesh's full review of Energy Matters	Magesh	VIC	3167
We choose SMA sb2000hf-sb2.0w hf gc inverter rec solar recc235 panels Infin ... >>See Ralph's full review of Energy Matters	Ralph	QLD	4655
>>See Peter's full review of Energy Matters	Peter	VIC	3116
Thanks to the information provided by you, SolarQuotes and whirlpool forums, my ... >>See Glenn's full review of Energy Matters	Glenn	QLD	4615
>>See Shayne's full review of Energy Matters	Shayne	SA	5051
>>See Graham's full review of Energy Matters	Graham	SA	5049
Our system is a 2.5kw, installed with in the time they said it would be. >>See Allan's full review of Energy Matters	Allan	SA	5277
The decision to use this company was mainly based on the quality of the equipmen ... >>See Roger's full review of Energy Matters	Roger	SA	5134
We are very please with what has happened so far - now we are waiting for Energe ... >>See Hilary's full review of Energy Matters	Hilary	QLD	4556
>>See Janine's full review of Energy Matters	Janine	VIC	3451
installation very quick; prompt response to inquiries >>See Cathy's full review of Energy Matters	Cathy	SA	5251
Recommended by friend, and use sma inverter. >>See Max's full review of Energy Matters	Max	SA	5556
Originally wanted a 4kw system. Back in june I Was told by the sales person at e ... >>See Jason's full review of Energy Matters	Jason	WA	6023
The paper work has been submitted to Ergon a few weeks ago and now waiting for f ... >>See Don's full review of Energy Matters	Don	QLD	4815
>>See Irene's full review of Energy Matters	Irene	WA	6171
helpfull speedy process >>See Louis's full review of Energy Matters	Louis	SA	5355
>>See Chris's full review of Energy Matters	Chris	SA	5034
I am getting a 1.8KW system and it will be fitted in the end of this month. >>See Anon's full review of Energy Matters	Anon	VIC	3461
>>See Anon's full review of Energy Matters	Anon	SA	5022
We live in Bendigo and yet only one of the 3 supplier contacts was a local. >>See Anon's full review of Energy Matters	Anon	VIC	3556
The only somewhat negative aspects were that they didn't send someone to physica ... >>See Helen's full review of Energy Matters	Helen	VIC	3046
>>See Anon's full review of Energy Matters	Anon	QLD	4113
Energy Matters ia a very un-organised company with sales people with little or n ... >>See Steve's full review of Energy Matters	Steve	SA	5157
I find the staff very professional and even though there was a delay in installi ... >>See Ginny's full review of Energy Matters	Ginny	VIC	3451
>>See Doug's full review of Energy Matters	Doug	NSW	2280
I was tossing up between average and poor for my customer service, because altho ... >>See Julie's full review of Energy Matters	Julie	VIC	3844
Having a Solar System supplied and installed by Energy Matters has been a deligh ... >>See Michael's full review of Energy Matters	Michael	SA	5108
>>See Ken's full review of Energy Matters	Ken	SA	5608
It was a nice smooth process, took a month to get on roof but they were very pol ... >>See Nikki's full review of Energy Matters	Nikki	QLD	4208
>>See Anon's full review of Energy Matters	Anon	WA	6100
>>See Anon's full review of Energy Matters	Anon	VIC	3181
>>See Paul's full review of Energy Matters	Paul	SA	5017
>>See Trevor's full review of Energy Matters	Trevor	WA	6026
>>See Trevor's full review of Energy Matters	Trevor	WA	6026
>>See Steve's full review of Energy Matters	Steve	TAS	7322
Seem to be lots of cheap and poor quality systems flooding the market. I was wil ... >>See Amelia's full review of Energy Matters	Amelia	VIC	3057
>>See Vik's full review of Energy Matters	Vik	ACT	2602
Installed ahead of shcedule; good quality workmanship; on and off-site in day. >>See Clay's full review of Energy Matters	Clay	NSW	2582
Signed up and payed deposit and the company has fobbed me off ever since. I hav ... >>See Anon's full review of Energy Matters	Anon	VIC	3184
>>See Gregor's full review of Energy Matters	Gregor	VIC	3162
Thanks for all your invaluable information. It certainly helped me to make a dec ... >>See Bob's full review of Energy Matters	Bob	TAS	7304
I have found this company very responsive to my requests & would recomme ... >>See Dick's full review of Energy Matters	Dick	VIC	3304
I found that they always respond to my queries. Gave quotes, answered questions ... >>See Fiona's full review of Energy Matters	Fiona	TAS	7010
>>See John's full review of Energy Matters	John	SA	5255
Government rebates is a debacle. >>See Anon's full review of Energy Matters	Anon	SA	5700
>>See David's full review of Energy Matters	David	NSW	2754
They were very attentive to all the questions raised and went into writing to co ... >>See Anon's full review of Energy Matters	Anon	VIC	3166
>>See Anon's full review of Energy Matters	Anon	TAS	7255
>>See Maree's full review of Energy Matters	Maree	TAS	7009
Very helpful sales people and installers.Did a great,professional job. All pap ... >>See Darren's full review of Energy Matters	Darren	VIC	3083
>>See Dorota's full review of Energy Matters	Dorota	WA	6037
>>See MICHAEL's full review of Energy Matters	MICHAEL	SA	5043
The Staff were the most helpful and informative during my entire research period ... >>See John's full review of Energy Matters	John	TAS	7250
>>See Zenon's full review of Energy Matters	Zenon	TAS	7011
The person from Adelaide Solar Systems, Bill Eckerman, was fantastic. He came v ... >>See Mike's full review of Energy Matters	Mike	SA	5075
>>See Brian's full review of Energy Matters	Brian	NSW	2536
>>See Peter's full review of Energy Matters	Peter	VIC	3806
The meter box has not yet been certified, so we have not yet used system. But th ... >>See Henry's full review of Energy Matters	Henry	ACT	2607
I chose Energy Matters because the sales person sold me the system I wanted, not ... >>See Steven's full review of Energy Matters	Steven	NSW	2715
>>See Brian's full review of Energy Matters	Brian	SA	5096
Speedy - Deposit paid and install completed within 6 weeks Professional - The ... >>See Richard's full review of Energy Matters	Richard	SA	5035
>>See Stephen's full review of Energy Matters	Stephen	TAS	7015
>>See Rod's full review of Energy Matters	Rod	VIC	3149
>>See Anon's full review of Energy Matters	Anon	QLD	4078
>>See Steve's full review of Energy Matters	Steve	SA	5093
The information you provided was extremely helpful in deciding which supplier to ... >>See Leo's full review of Energy Matters	Leo	TAS	7277
>>See Grant's full review of Energy Matters	Grant	QLD	4564
I already had a smart meter (3 phase) installed. My Meter was read on the morni ... >>See Jan's full review of Energy Matters	Jan	VIC	3018
>>See Alan's full review of Energy Matters	Alan	NSW	2537
Our installation is actually very good but getting them organised to do it was p ... >>See David's full review of Energy Matters	David	TAS	7277
>>See Tony's full review of Energy Matters	Tony	SA	5107
The supplier suggested from SolarQuotes provided good initial customer service. ... >>See Anon's full review of Energy Matters	Anon	VIC	3068
>>See Margit's full review of Energy Matters	Margit	NSW	2780
The help I gained from the sales assistant was amazing she helped with completin ... >>See Amanda's full review of Energy Matters	Amanda	NSW	2280
>>See Anon's full review of Energy Matters	Anon	SA	5041
The service over the phone was very good with a very competent person who was ab ... >>See Anon's full review of Energy Matters	Anon	VIC	3071
There is a lag between the installation and the switchover. This is because in ... >>See Donna's full review of Energy Matters	Donna	TAS	7307
Repeated requests for information already supplied suggests that the sales, orde ... >>See John's full review of Energy Matters	John	NSW	2546
I had many quotes from varying companies with experiences rating from Bazaar (mo ... >>See Derek's full review of Energy Matters	Derek	SA	5112
>>See Mari's full review of Energy Matters	Mari	ACT	2906
I spent may hours looking at pannel / inverter quality and efficiency as well as ... >>See David's full review of Energy Matters	David	TAS	7018
a good price and good presentation always goes a long way. I did contact two of ... >>See Roger's full review of Energy Matters	Roger	SA	5167
System installed on 18/8/10, new meter and commissioned on 24/8/10. I had a 3K i ... >>See Ray's full review of Energy Matters	Ray	NSW	2850
>>See Heinz's full review of Energy Matters	Heinz	VIC	3300
Has not been installed yet 2.2 kw system 3kw inverter. Still waiting for panels ... >>See Peter's full review of Energy Matters	Peter	NSW	2540
This supplier was the second cheapest of all suppliers contacted but their custo ... >>See Dennis's full review of Energy Matters	Dennis	SA	5211
i thought the quotes up around $6000 and over were being opportunistic and the c ... >>See John's full review of Energy Matters	John	SA	5158
That you guys where great in sourcing me the Quotes, and i would recommend you t ... >>See Anon's full review of Energy Matters	Anon	WA	6112
>>See Anon's full review of Energy Matters	Anon	QLD	4564
>>See Anon's full review of Energy Matters	Anon	NSW	2650
I have been waiting 6 months for my system to be delivered. Apparently the hold ... >>See Ralph's full review of Energy Matters	Ralph	NSW	2536
value for money, not known as yet quality of system, dont know but it is workin ... >>See Tony's full review of Energy Matters	Tony	SA	5211
We were very pleased that we rewired the cabling for the solar system. >>See Simon's full review of Energy Matters	Simon	VIC	3051
got great service from this company in the end, but regrettably it was a frustra ... >>See Anon's full review of Energy Matters	Anon	SA	5501
>>See Anon's full review of Energy Matters	Anon	VIC	3977
Very satisfied! >>See Fiona's full review of Energy Matters	Fiona	QLD	4518
>>See Adel's full review of Energy Matters	Adel	VIC	3030
Energy Matters were one of several solar grid system installation companies who ... >>See Dan's full review of Energy Matters	Dan	SA	5016
>>See Bernie's full review of Energy Matters	Bernie	SA	5113
I have not yet experienced the installation process yet, I will let you know - 8 ... >>See Maree's full review of Energy Matters	Maree	NSW	2530
I thought Securelec was the best out of the three quotes from SolarQuotes.com.au ... >>See Phil's full review of Energy Matters	Phil	QLD	4069
From start to finish Energy Matters provided a comprehensive and professional se ... >>See Peter's full review of Energy Matters	Peter	QLD	4074
Highly recommended Installer. >>See Allan's full review of Energy Matters	Allan	VIC	3802

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