Austral Solar - Company Review Notice Austral Solar - Company Review Notice
Austral Solar

Austral Solar Reviews

59% 0% 100%

Based on 6 ratings


Austral Solar is a Solar Power Installation company based in Mornington and serves VIC. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $2,800 - $5,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Austral Solar Reviews (6)

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Average Scores


Value for money


Quality of System




Customer Service

  • 5 star 2
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 1

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Competative price for same brands compare to other Installers

Austra Solar quote was quite competitive for similar system brands in market. Customer service was good. They answered all questions I have related to solar system. Installation was on time with agreed time frame. Installers were quite experienced and friendly. We initially agree on 6.6KW (15 x 440) system but due to my roof size we had to installed 6.16 (14x440). They reduced amount for one panel when requested before installation.
Panel rating: 5/5
Inverter rating: 5/5
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NO! Worst company worst customer service

Got a solar system installed and not only did the installer damage my ceiling and put the solar system in the wrong spot the company took months to reply and when they did I just got hand balled from one person and told they would call me back and nothing came from it and when I got it fixed they refused to pay me for damages and didn’t even complete the process so I had solar panels that were not working and I wasn’t getting anything out of them had to get somebody else to finish the job an absolute joke I urge anybody reading this go with a different company I wouldn’t want this to happen to anybody else
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Great installation, best value for money, good warranty and communications

I was very confused through the solar process as there are so many providers with wildly different options and quality was difficult to determine. Fortunately the field is extremely competitive and I kept gathering quotes and doing my own research until I understood what good panels and inverters were. Transparently, the 3 quotes I received from Solar Quotes were the 3 highest I received. We were able to secure reputable panels and inverter for less than half the price of some other quotes we receive for the same systems.
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Excellent customer service and good value for money

I shopped around about solar products and installation over three months, I pushed few times because of the negative news going around about solar installers. Finally I decided to install solar because my energy bill became a head ache. I called and spoken to Ayush Paul from Austral Solar. He gave me excellent advices and spoken to me in a calm and collected way. I put 10.36kw Trina panels and Solis inverter excellent installation there is no delay on the installation.
I recommend Austral Solar as best clean energy company. Thank you Ayush Paul for your excellent communication skill and customer service.

Panel rating: 5/5
Inverter rating: 5/5
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Austra Solar Review

The sales/quoting process was straightforward. Brands to be installed for solar panel and inverter were provided, with the option of choosing other brands depending on budget salesxperson was polite snd helpful. No problem communicating with sales person for further queries even after business hours. Installation process was ok. Installers were polite and tidy, although arrived in the afternoon rather than at 10am as advised by sales person. Customer service organised the grid connection after installation.

My major complaint is that I was incorrectly advised by the installer that I should turn the system on only after my electricity provider has changed the meter, with a waiting period of approximately a month. When my electricity provider contacted me after a month, I was informed that my meter didn't need changing as I have a digital meter. Consequently, I missed out on immediate savings by having the system turned off for a month.
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I would have given them a rating of 5 except on the switches they install was cracked and it took a couple of weeks to replace. There was no problem at all apart from that.
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