Fased Pty Limited Reviews
4.8
Leave a review Based on 8 ratings Aus Ranking
- 5 star 5
- 4 star 3
- 3 star 0
- 2 star 0
- 1 star 0
Average Customer Review
- Value 4.50
- System Quality 4.88
- Customer Service 4.75
- Installation 4.88
Timeline
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Fased Pty Limited is a Solar Power Installation company based in Weston and serves ACT. Here are their reviews as submitted by visitors to SolarQuotes
Fased Pty Limited Solar Reviews
Excellent communication
Frank Carbone and his team installed our solar system in a timely fashion, arriving exactly when promised. He said it would happen 4 - 6 weeks after we signed and it did. The rails were installed well in advance of the panels and at that time they said that our TV antennae needed to be moved. They did this and repaired the holes in the roof at no extra expense. Despite the odd glitch (not of their making), the installation went well over the 1.5 days it took. At all times Frank kept us well informed of progress and problems. He organised the connection to the grid the same day the installation was finished and promptly sent through all documentation. His instructions on use and monitoring the system were excellent. We are very satisfied and recommend the company and Frank's team. Show additional informationReview for Fased
Fased were very helpful at every step of the journey. We greatly appreciated their professional service and ethos as well. Show additional informationMeticulous installation
The quoting process was very detailed and clear with no pressure to choose. When the time came for the installation, there was a pre install double check and explanation of the process. The install team were very tidy and after a very long day, no mess was left and everything worked very well. Show additional informationGood
Good, not the cheapest but better than the average installers. They will take the time and effort to do it properly. Show additional informationAbsolutely no regrets!
The service from quotation to installation was of the highest calibre. I was impressed by the quality of customer service, throughout the process. The quotation from Fased was not the cheapest we recieved, but what was most relevant to us was honesty and professionalism. And that is precisely what we recieved from Fased. The PV system has now been in service since mid January 2020 and is performing precisely as advertised and with absolutely no complaints or regrets. Show additional informationFantastic Installation and Installer
I spoke with Frank from Fased and felt immediately at ease. He came to our home and confirmed exactly what was needed for our challenging installation and sent through a detailed quote which was easy to understand. Frank kept us regularly up to date.Frank was cleverly able to plan the installation so that there was a bare minimum of conduit visible, my nightmare was that we would end up with a nasty white stripe down the side of the grey brick which would stand out like a sore thumb. The job was completed with a minimum of fuss and our garage was cleaner when he finished than when he started!
Very happy with the installed system! Show additional information
A 10/10 experience
Fased was an absolute pleasure to deal with. From the quote stage - to completion of the job, Fased were very professional and did a fantastic job. They were punctual, kept a tidy site and turned up when they say they will. The attention to detail was second to none. Fased were also very happy to field my calls post installation and followed up to make sure things were working well. I am very happy with my system. I could not recommend them highly enough. Show additional informationSolar System Installation
The quotation process was straight forward with minimal disruption, FASED could see what was exactly required to that specified.The installation went really well, not rushed and the team communicated well and were very capable to completing the task in a punctual manner, including the paperwork.
The customer service was exceptional and they had good communication with the suppliers to obtain the required sign-off of the system.
I highly recommended them to anyone. Show additional information