Hybrid Solar Energy Solutions Reviews
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Hybrid Solar Energy Solutions Reviews (9)
Show Most Recent reviews from All time across Australia
Average Scores
Value for money
Quality of System
Installation
Customer Service
- 5 star 2
- 4 star 4
- 3 star 2
- 2 star 1
- 1 star 0
07 September 2022
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29 June 2021
Quick installation after quote but had to pay a cost overrun
Competitive quote however on day of installation. I received a call saying that the task was bigger than estimated and I'd need to pay 50% more (out of pocket outlay) than expected, this was due to the installers having to install racks vertically because of my screw orientation on colourbond roof, I was told job was forecast to take 3 hrs but ended up taking 6 hrs .. it's a shock to get a call telling you to pay $500 more than expected.Panel rating: 4/5
12 January 2021
Worst decision to buy Solar from Hybrid Solar Energy Solutions
I have had a very bad experience with Hybrid Solar Energy Solutions. Once this company sells you the Solar System ,they will not help you to setup it up at all. I tried to contact them several times to help me get started but all in vain. They didn't even bother to send me an email to setup my Inverter.Very Disappointing, bad customer service.
17 December 2020
Excellent recommendations.
We got 3 different quotes and were able to make informed decisions. Got the solar panel installed in no time. I would recommend this company for solar solutions.Panel rating: 5/5
Battery rating: 5/5
26 September 2020
Original Review on 28-01-2020:
Tidy install
The team got job done in time frame as promised .8 months later we asked Linh: "Are you happy with the performance of your system so far?"
So far it's been great , power bill is next to nothing to pay, actually in credit at the moment with power company.23 March 2020
Pleasantly surprised
After several quotes and visits from various solar providers, I was pleasantly surprised by the treatment from Solar Hybrid Solutions. Harry visited my home at a long distance from his base, provided expert advice and offered the most competitive deal. When some part was not immediately available, he offered an upgrade at minimal cost. I was even more surprised to get a call a couple of weeks later to say the installation had been arranged. Result: in less than 3 weeks from initial visit, I had the system fully installed by expert and professional installers. No aggressive sales pitch, just good quality advice and customer treatment. Very satisfied.Panel rating: 4/5
Inverter rating: 4/5
22 February 2020
Fantastic service
We had discussed with few solar company but Harry from hybrid solar power gave us right advises and best customer service.they have good products knowledge they answered every question we have we definitely recommend these guys for best service.Inverter rating: 5/5
19 December 2019
Great
Everything was great people turned up on time and left with information given I was very happy.Panel rating: 4/5
Inverter rating: 4/5
01 August 2018
Great customer service and installation
The quoting process was relatively simple and straightforward, and the technician was knowledgeable and willing to answer the questions I had. They were also happy to accommodate my particular requests around the solar panels I wanted installed.The technician who did the install was punctual, polite and tidy.
From what I can see, the installation appears to have been done well.
The installer organised everything on their end and their customer service was friendly.
From start to finish, the whole process went well.