Mackie Electric and Refrigeration Pty Ltd Reviews

Based on 7 ratings Aus Ranking

  • 5 star 2
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Mackie Electric and Refrigeration Pty Ltd, Solar Installers

Mackie Electric and Refrigeration Pty Ltd
Approved Installer
Mackie Electric and Refrigeration Pty Ltd is a SolarQuotes Client (what does this mean?)
ABN: 33 003 305 048  ABN active since 04 Feb 2000 | Mackie Electric & Refrigeration Pty Ltd
ACN: 003 305 048  ACN active since 28 May 1987 | Mackie Electric & Refrigeration Pty Ltd
Electrical Contractor's License:   (learn about electrical licenses and buying solar)
NSW: EC34900 Mackie Electric & Refrigeration Pty Ltd 

Reviewers report paying: $8,000 - $8,700 for depending on hardware choice and installation difficulty ( how is this calculated? )

Mackie Electric and Refrigeration Pty Ltd is a Solar Power Installation business serving Taree and Port Macquarie NSW. Here are their reviews as submitted by visitors to SolarQuotes

Mackie Electric and Refrigeration Pty Ltd Solar Reviews

Fantastic system and installation

Quote and explanation of different systems and prices excellent. Installed promptly and efficiently in time quoted Show additional information

Total Satisfaction

Mackies were clear, helpful and professional. We weren't able to be at the property physically but their excellent service enabled the whole installation process to go off without any issues. Show additional information

Wonderful installation of solar, wish we had done it years ago, saving money daily

Excellent Mackies sales representative, Scott, told us what we needed to know and the staff at Mackies in the follow up quotation were particularly professional
The Mackies installation team were on time actually early, no mess, and very courteous
Mackies Customer service organised the grid connection, prepared the paper work
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Mackies weren't necessarily the cheapest, the price was competitive, I chose them because the company has a long established business if backup is ever needed and it keeps local people employed. Show additional information
Raised discolouration issues 42 panels out of 56 and apparent reduced output (12 months old). Mackie Electric & Refrigeration have never come for site visit, flicked me to BP Solar. BP Solar stated that "snail trails" are not a warrantable and if I want to test the output I have to pay.

Also Mackie Electric & Refrigeration stated they could not test output even though they supplied and installed the system.
I am currently pursuing the matter through the Consumer, Trader & Tenancy Tribunal.
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I was very happy with the professionalism and efficiency of this company. We were in the process of buying the house when choosing our system, and helpful additional information would have been: Essential energy did not require us to be the current owner of the property to find out the NMI number, or even to sign and submit the required Grid Connection Application form. If we had known this we would have got underway sooner! We were lucky to get inside the deadline for the latest RECs change, so saved an additional $900 cost. I think all installers should be able to advise prospective home owners on this detail. Show additional information
Not yet installed! Expected next week. Seems there is a shortage of inverters.

The supplier/installer we chose had the best package: 12 page booklet which answered just about all my questions, a very competitive price, did not try to rip me off on the value of the RECs, good financial model on payback etc.

So, subject to installation - very happy.
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