Platinum Solar

Platinum Solar Reviews

About

Platinum Solar is a Solar Power Installation company based in Erina and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes
Panels, inverter and battery brands

Panel brands previously installed

Inverter brands previously installed

The views expressed by reviewers are theirs' alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Platinum Solar Reviews (6)

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Average Scores

2.8/5

Value for money

2.8/5

Quality of System

4.3/5

Installation

2.5/5

Customer Service

  • 5 star 1
  • 4 star 1
  • 3 star 1
  • 2 star 2
  • 1 star 1

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Brillant Wormanship

Quoting was excellent value for quality, Installation was timely, quality and attitude, 1st class customer service, handled everything.
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They were prompt and explained the process and how things worked, really well.
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The company no longer exists and the Samil contact phone number is not answering, it just goes to an answering service. I've had 2 Samil inverters in 4 years. Now I have to outlay more money for a better brand of inverter as I would never use Samil again!!
Inverter rating: 1/5
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Be very carefull dealing with Platinum Solar



After the Sunny Roo inverter they installed failed after only a few months they refused to acknowledge the the 5yr warranty and have tried to wash their hands of it.



I have since commenced legal action to recoup the loss



On the surface they come across as a very honest and professional company



Don't be fooled, you can judge a company by their after sales service, unfortunately they have none



I definitely regret doing buisiness with this company and i believe I'm not the only one
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The Kinglong inverter that they installed stopped working and a lot of phone calls to the company resulted in nothing being done they will not return calls. So much for their 5 year warranty, not worth the paper it is written on. BE VERY CAREFUL WHO YOU BUY FROM.
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I was told to install 2 Kw and finish with 10 panels 190 watts. Total 1.9Kw installed. When complained they said plus minus 10 percent but this was minus 10%, bad for me.

After a very dificult to read contract, I was hooked with this company.
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