Solar Concepts Reviews

Based on 80 ratings Aus Ranking

  • 5 star 39
  • 4 star 41
  • 3 star 0
  • 2 star 0
  • 1 star 0

Average Customer Review

  • Value
  • System Quality
  • Customer Service
  • Installation

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About Solar Concepts, Solar Installers

Solar Concepts

Reviewers report paying: $5,500 - $6,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Solar Concepts is a Solar Power Installation company based in and serves . Here are their reviews as submitted by visitors to SolarQuotes

Solar Concepts Solar Reviews

Perfect installation and quality service.

While solar installation seems fairly straight forward these days but it is critical to get the right panel, inverter and workmanship. I got all three in one with Ben from Solar Concept. I was taken thru the details of system and was given a demonstration why they are suitable for my property. Price was reasonable compare to similar competitor. Installation was on time and to high standard. Show additional information

A+ Installer

Ben was very experienced, knowledgeable, easy to deal with and up front throughout the whole process. Pricing was competitive. On the day of installation, his team were friendly and professional. Everything was installed and left neat and tidy. I have no hesitation recommending Solar Concepts. Show additional information

Great install and advice

I selected Solar Concepts after a number of quotes, Ben provided excellent information about all the options and the pros and cons of each one. Ben returned my emails and calls promptly and he was easy to talk to without feeling he was trying to sell me on a specific thing.

Ben showed up exactly when he said he would, Install looks clean, tidy and nothing was left behind.
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Problem free solar installation

Ben Matthews from Solar Concepts was very prompt with a comprehensive quotation which met our expectations. His team arrived on the arranged date and the installation proceeded without any problems. Ben explained everything we needed to know about the system, alerted us to software which we could use to monitor its performance and arranged for the necessary paperwork with our energy provider. I would be happy to recommend Solar Concepts to anyone considering a solar installation. Show additional information

Excellent service

Ben and his team were amazingly helpful right from the first contact. Ben clearly explained options and gave suggestions, answered any questions and installed quickly with no fuss and no mess. Very happy and definitely recommend. Show additional information


Ben at solar concepts made it easy and painless to get solar installed. Ben cut out the difficulty, made it easy to understand what was best for my situation.
Great job.
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Quick easy, and customized service. Would use again

Ben and the team at Solar Concepts know their stuff, the whole process for getting solar on my house as well as my mother in laws was painless. They kept me informed the entire time, and spent the time to make sure I was happy and understood what the features of each type of system were. Would use again! Show additional information

Solar Concepts great from first contact to finish

The quote was very competitive and Ben was knowledgeable and easy to deal with. Was recommended by Sunny Shire bulk buy. The install was completed on time and was done professionally. The system is working above my expectations. Show additional information

Couldn't be happier

Ben was fantastic from start to finish. Talked through my options and kept me updated throughout the process. The installation itself is very clean and the system is running great. Couldn't be happier Show additional information

Recommend Solar Concepts

The quality of work from Solar Concepts is unmatched.
I had several quotes from other installers, when Bens quote came in it was very reasonable and I didn't hesitate in using him and his team.
Punctual, tidy and reliable.
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Excellent job, happy customer

I chose Solar Concepts after talking to Ben. He was helpful, friendly and knowledgable. Installation was done in half a day. No fuss. Very happy. Show additional information

Great installer

Ben and his team were very professional very happy with their work and customer service would highly recommend. Show additional information

Very knowledgeable & excellent service

Excellent customer service, answered all our questions. An approachable & reliable supplier, we are very happy with the installation & would recommend. Show additional information

Happy Customer

Solar Concepts was recommended to us as a trusted installer through Sunny Shire Community group for their Bulk Buy 3 project. Ben was helpful, friendly and very professional & knowledgeable. The installation a bit more complicated than the typical solar installation, we were expanding an existing 5 kw system (installed by another company) & adding monitoring for both the old & new systems, but Ben explained everything clearly & discussed all the options with us. We were amazed how quickly the installation was completed, Ben & Rick worked like machines. We would happily recommend Solar Concepts. Show additional information

Great installer

Excellent, friendly installer who was open to my needs and wants. Show additional information

Still loving it!

Ben and Rick are fast tidy workers. Ben explained the process in layman's terms which as greatly appreciated. He also organised the grid connection. He was recommended by a next door neighbour and I would have no hesitation in recommending him myself. As the advertising saying goes ..... "I'm still loving it!" Show additional information
Quotation was quick and price was the best. Installation started a few days after acceptance. Job done within a few days. Perfect in every way. Show additional information

Exceptional service, reliability and personalities of installers.

Comprehensive, detailed,speedy quote.
Punctual,trustworthy and tidy installation.
Every detail was so organised.
Customer service was faultless.
Have highly recommended to family and friends.
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Finally - a solar installer you can trust

For months we had been searching for a solar installer we could trust.
Thanks to advice from the volunteers at Sunny Shire, we were very happy to finally find Ben at Solar Concepts.
His professionalism has exceeded our expectations. The system works beautifully.
We spoke to him about the installation before purchase, and he was also the person on our roof installing the system.
No hassles, no dramas. Everything was explained, and the price was great.
I give Solar Concepts my highest possible recommendation.
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Fantastic Installation

Ben’s work was recommended to me by a good friend. Ben is highly skilled, professional and easy to communicate with. He installed our system last week with no complication and I am very pleased with how it looks and is operating Show additional information
Ben was very helpful with answers to all questions we had, and advice on getting our best value system Show additional information
There was a minor hiccup, however it was rectified immediately with no hassles whatsoevever. I judge a business by its workmanship and how it deals with problems that occur. 5 stars here, Great workmanship, value, communication, friendly and rectified 1 minor problem immediately. Thoroughly recommend. Show additional information
Very helpful and friendly service. Honest feedback and help on which system to install. Great experience. Show additional information
We were really happy with the professionalism, speed and care taken in the installation by Ben.
Ben was very knowledgeable about the system we chose and we were very impressed with the workmanship by the team. Ben took the time to explain how the system worked and in how to use the online app to keep a check on how much power we are now generating.
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Both Calo & Ben were really pleasant to talk to & ready to answer any questions that we had. Thanks. Show additional information
Ben listened to my concerns and installed the solar system appropriately. Thank you for the care taken. Show additional information
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Just that we are really happy with the service, the professionalism and the system, right from the first contact to the installation and follow up, it's like we've known the team for years. Thanks guys Show additional information
Ben has done a few in my area .
His professionalism was great,
He used the best for my needs “coastal house” so salt protection was a huge priority
He used conduit for protection of wiring and went through my garage ceiling space also with conduit.
He took the time to teach me how to use the app to utilise the solar generated power to the best advantage to minimise my power bill
He also talked me out of installing a battery as he showed me how at the current time it would not be economic but left provision for future installation if it became viable.
He had great communication and turned up on the day and time he said he would.
Lastly he cleaned up and left my home as he found it.
No hesitation in recommending his company
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Ben from Solar Concepts has provided excellent communication, provided advice and handled our many questions fluently from start to finish.

Solar concepts work has been exemplary, the finished job is neat and tidy.

Solar concepts quotes compared favourably with other quotes we've received, but the other mobs wouldn't, or couldn't, answer all of our questions.

I highly recommend Solar Concepts if you are considering solar.
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After quoting, Ben clearly and promptly answered all my questions. I was initially undecided about the size (kW) of system to instal and Ben's input, along with information from Sunny Shire assisted my decision making. I finally opted to instal the largest system I could fit on my north-facing roof (which is what Ben initially recommended and quoted).
The system was installed close to the date Ben estimated (5 weeks after taking a small deposit) and the installation was carried out neatly and quickly. I am completely satisfied with my experience with solar concepts (which cannot be said for my electricity provider AGL, who quote up to 30 working days to instal a digital meter).
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Ben was readily available to speak to in relation to our initial questions and concerns. He was able to come up with solutions which suited our needs perfectly including incorporating an existing solar system into the new system he was installing. Ben provided great advice in relation to options on Inverters and panel positioning. Ben communicated quickly by either phone or email and provided our installation on time and as quoted. We were very impressed. Show additional information
Was referred to Ben ( Solar Concepts ) through Sutherland Shire Bulk Buy Solar. We had 4 other quotes with companies with over 4.5 stars in Solar Quotes. They were the cheapest and all the rest could only put 15 panels on the available roof space. Ben put 17 panels in the same space because he both designed and installed.
From the first contact with Ben to the end of the project everything went to plan. Highly recommended.
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The system was installed about six weeks ago and I am very happy with it, especially being able to monitor my daily usage and the panels. Ben arrived to install the panels when he said he would, exactly on time, and it took as long as he said it would even though he had to answer my endless questions, which he did with knowledge and confidence. They don’t even stop for a break! Very professional. I highly recommend Ben from Solar Edge to anyone wanting a solar system installed. Show additional information
We went ahead as part of the Sutherland Shire Bulk buy scheme so it took a lot of the confusion out of having too many options and choices to evaluate. Solar Concepts were great at explaining in plain language the differences in choices of panels and supporting equipment. Dates for installation were slightly delayed (for which we got advance notice) but the installation process itself was seamless. Hard working and cleaned up. All done in one long day apart from a follow up a few days later to install monitoring (which had been out of stock). No hesitation recommending. Show additional information
Ben was very helpful and reliable. Installation happened as planned. The only other thing to note is that when putting in solar you need a new smart meter that took us a good 3 weeks to get installed by Energy Australia. So once you get an installation date it is worth organising a new smart meter if needed in advance. Altogether a very pleasing experience. Show additional information
I was impressed that the company was able to install our system two weeks earlier than the date they quoted initially. They did the installation in half a day and no mess was left afterwards. Show additional information
The company has been very helpful and practical with the recommendation for the size of system we could have, The company gave us a range of eqpt choice based on price and we chose the more upmarket eqpt - LG Neon2 panels and SolarEdge inverter. Most happy with the outcome and the quality of the workmanship. Show additional information
Ben knowledge of the system type i was after was great, he spent the time to explain each part of the install to me, and communicated well. Show additional information
If the 3 providers you gave me, only 2 actually provided a quote. The third one was hopeless. If I were you I’d stop recommending them. Show additional information
They really know a lot about solar power. Show additional information
Ben from Solar concepts provides good advice, communicates well and installation was done promptly and professionally. I can highly recommend Solar Concepts for anyone considering installing Solar. Show additional information
Ben Matthews is very good to deal with. Answers questions by phone, text and email. Doesn't keep you waiting. Is friendly and informative. I have already recommended him to other people in Sutherland Shire. Show additional information
Ben Matthews and his team arrived on the appointed day and installed 15 panel 5kW system in 5 hours. No fuss, no delays, no missing parts, no faults, no excuses - system working perfectly. Knowledgeable, courteous team with good customer communication - highly recommended. Show additional information
Ben kept me informed as to the date of installation and turned up on time and installed our system in an extremely professional manner. Our old house threw him several curve balls during installation and he handled each one very efficiently, communicating with me through the whole process. The installation looks great and was done in a timely manner with no disruption to myself as a work from home business. I was recommended Ben through a builder friend and would have no hesitation in recommending Ben and his company to any prospective customers. Show additional information
Ben from Solar concepts delivered on time, with high quality, fantastic customer service and great communication. He is very knowledgeable on solar systems and answered all our questions at full length. We will happily recommend Ben to others. Show additional information
Carolyn Lee of energy experts had a very professional approach and Ben of solar concepts was very professional and efficient in his installation . Happy with both companies Show additional information
High demand meant disappointingly long delay before installation, but on the agreed day proceeded neatly and smoothly. Very efficient. Show additional information
Very pleased with the overall solar experience with the expert knowledge of Ben Matthews at Solar Concepts. With the cost of solar panels coming right down, electricity prices skyrocketing, the decision to purchase a solar system is a no brainer. Ben was the only installer that could answer all my questions with experience and confidence, and provide value for money at the same time. The system that Ben installed also comes with solar monitoring so that you can see when and how much solar power you are producing, what you consume, what you feed back into the grid and what power you use from the grid. We are now a lot cleaner and greener using solar power with Ben's help. Thanks Ben. I would have no hesitation in recommending Ben Matthews at Solar Concepts to install your new solar system. A happy customer, Andrew McGlynn 0408202232. Show additional information
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