Solar Intelligence - Company Review Notice Solar Intelligence - Company Review Notice
Solar Intelligence

Solar Intelligence Reviews

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4.9

Based on 18 ratings

About

Solar Intelligence is a Solar Power Installation company based in Baulkham Hills and serves NSW. Here are their reviews as submitted by visitors to SolarQuotes

Reviewers report paying: $8,000 - $10,000 for depending on hardware choice and installation difficulty ( how is this calculated? )

Panels, inverter and battery brands

Panel brands currently installed

Panel brands previously installed

Inverter brands currently installed

Inverter brands previously installed

The views expressed by reviewers are theirs alone, and do not necessarily reflect those of Peacock Media Group, which makes no representations as to the accuracy of the reviews. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines.

Solar Intelligence Reviews (18)

Show Most Recent reviews from All time

Average Scores

4.9/5

Value for money

4.9/5

Quality of System

4.9/5

Installation

4.8/5

Customer Service

  • 5 star 14
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

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Everything explained. Delivered as promised

Robert took time to explain everything including those things most people might miss when dealing with Solar companies.
The system was quoted and installed in the timeframe that suited everyone with no fuss or problems.
Communications were and still are great.
I totally recommend Solar Intelligence .
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A flawless procedure

I rung many solar companies but Robert from Solar Intelligence was the only one that comes on site to give you a quote. He spent a couple of hours explaining different options . He was very informative and I learnt a lot about solar power. Robert wasn't pushy and left me to decide if I would go with him once I absorbed all the information and the quotes he gave me for the different combos of penals and inverters. I definitely made the right choice using Solar Intelligence.
Panel rating: 5/5
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5stars

Great service! All the info on Solar panels explained from start to finish and all our questions answered. No pressure selling just clear concise facts and figures. Installation guys were quick and also explained everything well. Would highly recommend this company.
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Excellent from start to finish

We contacted Robert from Solar Intelligence after been given the number from friends who were very happy with their experience getting Solar fitted from Solar Intelligence. Robert is very knowledgeable on Solar and was able to answer all our questions. The installation was flawless, we were extremely happy with how it was done. Highly recommend Solar Intelligence.
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Clear and Honest comparison, value for money, very good service prior, during and AFTER the sales. Highly Recommended

I had 3 other companies before Solar Intelligence. But only Solar Intelligence provided me thorough explanation and comparison during the quoting process. It was time-consuming but Robert made sure that all my questions were answered.

The installation was great, tidy, and punctual.

After three years, Solar Intelligence still answering all my questions about energy and solar.
I have recommended Solar Intelligence to all my friends.

Inverter rating: 5/5
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An incentive was offered by Solar Intelligence for this review. Learn more here.

Richards review

Presentation was thorough and Robert insisted on answering any questions. He was able to change the orientation of the panels when requested without changing the final result. The installation was efficient and left in a clean state. Both the installers and Robert left clear instructions on how to read the inverter and the application on our phones. We have follow up paper work on dealing with solar panels and inverter.
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Robert and his team are very knowledgeable and easy to work with. Highly recommend solar intelligence to anyone

Quoting was explained clearly and professionally.
Installation was tidy and a polite crew.
Customer service is great after the installation
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From Start to finish. The Service and knowledge was impeccable

Following a lengthy review period to understand the intricacies of solar powering systems, Robert was always there to provide the most up to date information about the industry including innovative electricity providers, and the products myriad of products available. Very few others came close to providing this level of understanding and commitment to the industry and his customers. I could not have been more confident in the choice of solar panels and inverter that Robert recommended. The system has been running now for 6 months with a single issue and we could not be happier.
Panel rating: 5/5
Inverter rating: 5/5
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Solar Intelligence = quality installation and service.

Getting solar powered electricity was a no brainer! It is very important to do your own research to help make the right decision. Robert Smith from Solar Intelligence explained all aspects including researching of solar installers integrity via Fair Trading, ABN and License No, Insurance certificate, how long a company has been in business, quality of products and services. Robert was the only person to explain how much my future electricity bills would cost to the $dollar by explaining the formula. When I compared Solar Intelligence's detailed quote with other Installers, I found the others fell short on knowledge. I opted for a quality installation and everything was done to plan and without delay. Seven months later after install, I contacted Solar Intelligence to discuss the new energy cost changes that had commenced and Robert was only too happy to provide after service advice as to who would offer the best deal for my size system and local grid provider. Their service is first class and I have already recommended Solar Intelligence to others. I have a quality system and I am very happy with the final outcome from Solar intelligence. I'm sure you can be as well.
Panel rating: 5/5
Inverter rating: 5/5
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i was really impressed when Robert followed up after 5 years ago for my previous installation & gave a performance review.smy solar

Excellent, he explained clearly how $ money I had saved.
incustomer service was excellation - happy with the resultsstallation was on time, tidy & punctual.

Inverter rating: 5/5
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How dealing with a company should be done.

Everything from start to end went smooth with no issues
Panel rating: 5/5
Inverter rating: 5/5
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Very Thorough and Detailed, all questions answered

Sit down and explanation of system was very thorough and concise, leaving no questions unanswered.

Installation was punctual and smooth.

Post installation, all questions answered, and demonstrated how to use App and how to do emergency shutdown. Also service provided to keep track and calculate Solar use, as they will assist and advise if you should change plans or if the system is working at peak efficiency.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 21-06-2022:

Extremely thorough, everything explained extremely well

Great installers, excellent work very neat and professional
Sales was a bit over the top but extremely thorough
Original ratings

Panel rating: 5/5
Inverter rating: 4/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 4/5

10 months later we asked Michael: "Are you happy with the performance of your system so far?"

Yes it has with no problems
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Solar Intelligence

36 Longi panels + Fronius Symo 10kw inverter. 13.32 kw system.

The whole process was smooth and every single detail was explained by Robert (the owner). Installers came on time, did the job quickly and left everything neat. Would be happy to recommend Solar Intelligence to others. Great value for money and a far better deal than any other quote I got.

Panel rating: 5/5
Inverter rating: 5/5
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Original Review on 14-08-2020:

Knowledgeable Supplier.

Personalised service by well informed personnel. Neat and efficient installation. Prompt supply of operating instructions and equipment warranties. Original ratings

Panel rating: 5/5
Inverter rating: 5/5

Value for money: 5/5
Quality of System: 5/5
Installation: 5/5
Customer Service: 5/5

8 months later we asked Barry: "Are you happy with the performance of your system so far?"

Yes very happy with the system so far.
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Detailed calculations were undertaken to arrive at our needs. Explanations of components were a bit wordy and technical, but we got there in the end. 18 longi panels and Sungrow inverter were installed in the day and no broken tiles. We were looking for a mid range system as we are not sure how long we will be at the house. Up and working now complaints so far.(2 weeks ago)
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There were 3 major issues with regard to the suppliers you referred us to.
1. Each one wanted to sell us something they wanted us to have, not what was required.
2. One quoted on Micro inverters only as though it was the only way to go. The other quoted on power optimisers and string systems, so I could not compare like with like.
3. One would not even come and look at our property and tried over the phone to get us to sign up with them.
It was not until I spoke to my sister, who recently had solar panels installed, that we got on to someone who gave us all the facts and the Tier 1 system we purchased was over $2000 cheaper than one supplier and $3500 cheaper than the other.
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