

Solar Switch Reviews
Based on 121 ratings Aus Ranking
- 5 star 11
- 4 star 78
- 3 star 25
- 2 star 5
- 1 star 2
Average Customer Review
- Value 3.89
- System Quality 4.23
- Customer Service 3.87
- Installation 4.13
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Solar Switch is an Australian owned and operated company specializing in grid connect solar electrical and solar hot water systems for homes, schools, businesses and commercial buildings. The company says that it has installed over 5,000 solar electrical systems in NSW, Queensland, ACT, Victoria and South Australia.
Solar Switch says that it only uses premium solar panels manufactured by reputable multinational companies whose 25 year power output warranties are held in Australia. They are the master dealers for premium panel brands Conergy and Sunpower; they also use Australian made SilexSolar panels; and Solyndra, a funky new type of solar panel made from tubes of silicon that can be mounted at any angle without losing power output
Solar Switch provides full project management including organizing the solar credits; and the company says that its Clear Energy Council (CEC) accredited solar electricians are on site at every installation. Solar Switch provides a seven year warranty on solar electricity installations.
Customer testimonials for Solar Switch are available, and include the following:
“The Energy Australia Inspector called today and inspected the solar electrical system you installed and said: ‘very good installation; very pleased with the system.’ We have produced over 1400kW hours since installation four months ago with our 3kw system.”
Solar Switch Solar Reviews
Solar Switch 2.15kW system still working in Sydney ~9yrs later
I write this review 8.1.20 for Solar Switch, which probably went out of business in 2015. It is now ~9yrs since my 2.15kW system (10 x 215W Hyundai solar panels & a SG2000 Growatt inverter) was installed ~26.4.11 in Castlecrag NSW 2068, and it is still working. I don't really know how the value for money was then.I mark them down for Customer Service as it was the installer (not the salesman) who warned me of tree shading, and broke off the install to get a study done (I proceeded when he showed ave 85% efficiency over the year - more shading in winter than summer); also my questions to the company on inverter efficiency went unanswered in 2013. Nevertheless, the system is still working. In 3mths to 17.12.19 net FIT to AGL was 554kW (same period prior year 442kW) Show additional information
Would not recommend this company at all please avoid you don't want to go through what I have. My advice is don't pay until you get the inspection done. Show additional information
I did opt for Solar Switch as they offered a combined payment up front with the option to pay the remaining balance with an interest free payment plan using Certegy.
I felt the installation took too long compared to indications when quoted. It was over two months before it was installed and connected after deposit was made.
There were some issues getting a 3 phase net meter which put the final connection a couple of weeks behind and once fitted 2 callouts were required before it was set up and working correctly. Although these were minor issues, they did delay the time before the system was fully operational and may have gone on longer had I not taken the time to review performance output of my system against similar sized systems in my region.
Although some issues were experienced with the install, they did respond to my concerns and queries and fixed any faults raised. I am happy with the overall performance of the system and I would still recommend Solar Switch as an option if you're looking for a system. Show additional information
Possibly a closer look at the roof in the first place would have been a better option. Show additional information
She never hinted or went for a system higher. Show additional information
Three times, she explained to me what was the best system for us and we knew we could not make a mistake. Show additional information
Ready information.
$0 deposit finance.
Helpful every step of the way with non experienced buyer. Show additional information
A fairly hard sell, but the rep's enthusiasm and willingness to negotiate the deal won us over.
All things happened when we were told they would.
Installation was stress-free, with very obliging tradesmen completing it in only a few hours.
On two occasions since installation, operational questions I have put to Solar Switch by phone were answered immediately and to my satisfaction.
A bit of a black hole re: feedback from my to-be energy provider so far, but I guess new electricity meters and a farewell call from my present provider means changeover has happened.
On these few weeks of fine winter's days, the system is producing up to 12kWh per day, with daily peak generation between 2.4 and 3kW.
We would recommend that anyone considering solar power include Solar Switch as a potential supplier. Show additional information
She seemed to have a good understanding of solar and was not pushy.
The installers were efficient and tidy. All in all a positive experience.
Thank you Finn for all the good info on your website - very helpful. Show additional information
I believe all 3 suppliers I had give quotes would have done a good job.
I ended up going for the Solar switch option because they followed through with there quote and adjusting it to suit my requirements as I changed my mind.
Nicholls group didn't have time to do a sight inspection and the only communication I had with them was through email.
Mark group did not give competitive written quote but said they would beat the others quotes, however, once I gave them the final prices from from Nicholls and Solarswitch I didn't hear from them again. Show additional information
To be fair, all 3 quotes we got were fairly competitive with quality products (which I was able to determine from all the fantastic info on the Solar quotes website, I spent hours on there!).
We went with Solar Switch because they were able to offer us not only the cheapest price, but I felt the best value for money that we could afford in terms of the brand/performance of both panels and inverters. It is rare for me to take the cheapest quote, as I'm wary of a deal too good, but Solar Switch were great from start to finish - I would recommend them. And we've also been very happy with the way our system is performing so far, only 6wks in and it's been a good summer, but very satisfied! Show additional information
We selected Solar Switch because they provided a larger Inverter for a slightly higher price so that should we wish to upgrade the system later we will not need to add a newer, larger Inverter.
Installation was performed very well and the final stage of the meter conversion all went without any issues. Very satisfied with their product and team. Show additional information
Information & brochures were readily available to keep.
Communication was clear with touch to base for the customer when required. Show additional information
Good choice of equipment available - Conergy, Silex, Suntech, Trina, and Sunpower panels and SMA, Fronius, Aurora, and Xantrex inverters. This allow choices to be made on cost or quality basis.
I chose 11 Conergy 185 W panels with Xantrex GT 2.8 kW inverter. Mounting hardware is Conergy. panels because of 90% capacity warranty at 12 years rather than 10 years as with most panels. Inverter will allow another 7 panels to be added. Show additional information
For example you sent me information from the government body and about the closing of the Gross scheme. The others that I spoke with did not provide these details. And they are very relevant details and should be part of the decision taking process of the clients.
The products offered by different companies are different and not comparable. Some websites have details of the products and others do not.
What is covered under Warranties, and who is responsible for removing / servicing in case of a failure is not advised.
How resilient the panels are to hail damage is not advised / easily available.
I agree with you that an independent ratings site is needed. I am sure there are a few "cowboys" out there that the public need to know of. Show additional information
I had the experience, where A company's installers arrived to instal the panels, then decided the roof was to steep to work on. Show additional information
Country Energy only supplies limited numbers of meters to electricians & still waiting for Country Energy to do final inspection & turn system on. Show additional information